Louisiana’s Top Rated Local® Employment Agencies Award Winner: PrideStaff Lake Charles

Top Rated Local® is pleased to announce that PrideStaff Lake Charles is an award winner for employment agencies in 2019.

If you are looking for an employment agency that will work diligently to get you in a job you can be proud of, look no further than this award-winning company!

PrideStaff Lake Charles has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.79 stars, earning them an impressive Rating Score™ of 95.88 and a 2019 Top Rated Local award for ranking as one of the top three employment agencies in Louisiana!

Here’s just one of their many five-star reviews:

“I had an amazingly wonderful experience with Pridestaff!! They have such superb staff! They work really hard to find you the best job opportunity available! They go over and beyond, and they’re great at what they do! The company literally helped me find the job of my dreams! I am forever grateful! I highly recommend them!!” – M.S.

It is because of excellent reviews like this that PrideStaff Lake Charles is now able to call themselves a Top Rated Local award winner!

Not Your Average Employment Agency

We were excited to learn all about PrideStaff and how they have gotten where they are today, so we sat down with the owner, Thomas Clemons.

The first thing we wanted to know was what it is that makes PrideStaff stand apart from its competitors. Thomas told us that, though they are affiliated with a national brand, they are completely locally-owned, meaning their clients get the benefits of a national brand and everything that has to offer with the addition of some local flavor.

We asked Thomas if he could tell us a bit about the PrideStaff business mission. He said:

“Our mission statement is to consistently provide client experiences focused on what they value most.”

He expanded on that message, telling us:

“It’s not about what I want; it’s not about what I think you should have. It’s about what you value the most and for us to get to the point where we can provide you with that.”

Building Success By Working Hard

PrideStaff has earned a fantastic reputation, so we asked Thomas how they have managed to grow their business and get such great reviews. He shared:

“I think a lot of it is just by being genuine. Our staff is diligent and dedicated to their craft, and they work hard at it. I think that as long as people feel like you’re being sincere with what you’re doing, whether they like the outcome or not, it’s easy to stay positive.”

In addition to building the kind of online reputation that any small business would envy, PrideStaff has spread the word about who they are and what they do the old-fashioned way, using billboards, magazine articles, and radio spots. Thomas said:

“This is a sales-oriented business, and the most effective way to build it is from the ground up, the old-fashioned way, and that’s doing hard work and going out there and doing cold calls, in person and on the phone, and by letting people know who you are, where you are and what kind of services you provide.”

There are many businesses out there that are looking to build as impressive a reputation as PrideStaff has managed to. We asked if Thomas could share any expert advice with these companies. Here’s what he had to say:

“Stay true to your mission, and stay true to yourself. Especially in our part of the world, people love people who are sincere and genuine, and they despise people who are phony. Don’t try to be something that you’re not.”


Congratulations to PrideStaff for being a 2019 Top Rated Local award winner, and special thanks to Thomas for taking the time to speak with us!

Louisiana’s Top Rated Local® Employment Agencies Award Winner: Labor Staffing Of New Orleans

Top Rated Local® is pleased to announce that Labor Staffing Of New Orleans is a 2019 award winner for employment agencies in Louisiana!

If you’re looking for a dependable, ethical employment agency to help you find a job or to help you find the right applicant, look no further than Labor Staffing Of New Orleans.

Labor Staffing Of New Orleans has received more than 100 reviews with an average rating of 4.90 stars, earning them a stellar Rating Score™ of 92.00 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Louisiana!

Here’s just one of their many five-star reviews:

“I had an amazing experience with Jennifer and her team from the minute I called them. The process was quick, easy, and I couldn’t have asked for a better team to work with. [This was the] best experience I’ve ever had working with a staffing agency. I highly recommend them if you are in the New Orleans area!” – Arianna N.

Not Your Average Employment Agency

We wanted to learn all about Labor Staffing Of New Orleans and its impressive online reputation, so we took a few minutes to talk with Assistant Manager Keenen Fletcher.

The first question we had for Keenen was what is it that sets Labor Staffing Of New Orleans apart from their competition in Louisiana. Here’s Keenen’s response:

“We care. We actually care about getting you out there and making money, not just because it benefits us. It’s the actual job itself; you’ve got to have a people-person type of attitude to do a job like this. I can say that I have that in spades personally. I honestly don’t see how you could have a staffing company if you didn’t care about the people; the people make the company…”

We also wanted to know what their mission is at Labor Staffing Of New Orleans and how they work to make the world a better place. Keenan told us that they give back to their community by helping people get to work and make money, which helps to lower crime rates, support families and keep food on the table.

Building Success Through Personal Relationships With Employees

Keenen attributes Labor Staffing Of New Orleans’ strong online reputation to his commitment to having personal relationships with all of their employees:

“I know just about everyone on a first-name basis and accommodate everyone’s needs as best as I can while taking everyone’s situation into consideration — no two people have the same situation going on.”

Outside of building a powerful online reputation, Labor Staffing Of New Orleans has gotten their name out there through social media, which Keenen says he does a lot of on his own, personally.

There are so many business owners out there looking to build the kind of online reputation Labor Staffing Of New Orleans has. Here’s Keenen’s expert advice for them:

“Invest in people. People think about the value of money; think about the value of the person. …I would invest in people.”


Congratulations to the team at Labor Staffing Of New Orleans for being a 2019 Top Rated Local award winner, and thank you so much, Keenen, for taking the time to speak with us!

We highly recommend Labor Staffing Of New Orleans. Visit their website today!

Idaho’s Top Rated Local® Employment Agencies Award Winner: Express Employment Professionals of Caldwell

Top Rated Local® is pleased to announce that Express Employment Professionals of Caldwell is the number one employment agency in all of Idaho for 2019!

For all of your employment and staffing needs, there’s no better employment agency to turn to than Express Employment Professionals of Caldwell.

Express Employment Professionals of Caldwell has received dozens of reviews on two verified sites with an average rating of 4.84 stars, earning them a spectacular Rating Score™ of 92.38 and a 2019 Top Rated Local award for being ranked the number one employment agency in all of Idaho!

Here’s just one of their many five-star reviews:

“Express is very on top of things, very patient and wonderful to work with. I just moved from Utah, and they are the first place I stopped. I could never regret it. If you need work now, give them a call and set up an interview.” – Lacey C.

Not Your Average Employment Agency

We wanted to know what makes Idaho’s number one employment agency so special, so we took a few minutes to talk with the owner, Doug Haneborg.

The first question we had for Doug was what makes Express Employment Professionals of Caldwell unique compared to their competition in Idaho. Doug pointed to their team and said:

“We have a very good tenure. Some of our recruiters have been with us for 12+ years… We have an awesome team and great corporate leadership. We also offer benefits, including medical, vision, dental and 401k, to our associates from the first day of employment. That’s a big differentiator not many of our competitors do.”

We also asked Doug about Express Employment Professionals of Caldwell’s mission and how they work to make the world a better place. Doug told us that he gives back to his community by helping as many people as possible succeed. He added:

“Our goal as a company as a whole is to put a million people to work annually.”

Building Success Through Excellent Customer Service

When we asked Doug what their secret is to such a strong online reputation at Express Employment Professionals of Caldwell, he told us that they ask for reviews and said:

“We just try to give excellent customer service and treat everybody with respect. We want every person to feel better when they’ve left our office, whether we’ve put them in a position or not. We try to give everyone resources outside of what we do, like resume workshops and/or other job posting websites… We try to give them all the tools and things they’ll need, make different connections, and treat everybody with respect and dignity.”

Apart from building the kind of online reputation any business would envy, Express Employment Professionals of Caldwell has spread the word about their service by building community connections, by working with an SEO (search engine optimization) company and through their referral program:

“Our number one form of recruiting is referrals…”

Every business owner wants to grow their business and build their online reputation the way Express Employment Professionals of Caldwell has. Here’s Doug’s advice for them:

“Just treat people well and ask for reviews. When people say, ‘Hey, I really appreciate you!’ or ‘You did a great job!’, we say thank you and then ask them, ‘Would you mind writing a review for us?’


Congratulations to the team at Express Employment Professionals of Caldwell for being a 2019 Top Rated Local award winner, and thank you so much, Doug, for taking the time to speak with us!

We highly recommend Express Employment Professionals of Caldwell. Visit their website today!

Utah’s Top Rated Local® Employment Agencies Award Winner: Recruiting Connection

Top Rated Local® is pleased to announce that Recruiting Connection is a second-time award winner for employment agencies in 2019.

If you are looking for a dedicated employment agency, look no further than this award-winning company!

Recruiting Connection has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.73 stars, earning them an impressive Rating Score™ of 94.35 and a 2019 Top Rated Local award for ranking as the number one employment agency in Utah!

Here’s just one of their many five-star reviews:

“I love the staff here! Every one of them has been amazing at pairing me with the perfect job. They are easy to work with and seem to just know what job you will fit in perfectly with, both by ability and personality. I have not been disappointed in any temp or permanent job they have hooked me up with.” – S.E.

It is because of excellent reviews like this that Recruiting Connection is now able to call themselves a Top Rated Local award winner for the second year in a row!

More Than Your Average Employment Agency

We were excited to catch up with Recruiting Connection and hear about how the last year has gone for them, so we sat down with the founder and CEO, Marilyn Beck.

Marilyn started off by telling us a bit about their business and their team, as well as what makes them stand out compared to others in the industry. Marilyn has been in recruitment for over 20 years, which has allowed her to make personal relationships with top companies and develop a vast network. Marilyn said:

“Our team is carefully assembled with top recruiters that not only have unrivaled experience in recruitment, but also are very personal and fun to be around. We pride ourselves on our detailed, proven process to recruit based on the specific skill and culture requirements of all our clients.”

Making It As A Small Business

It takes a lot of courage and even more hard work to make it as a small business in today’s world. We asked Marilyn what has been the most rewarding part of being a small business like Recruiting Connection. She said:

“The most rewarding part of being a small business is the ability to help other businesses, both small and large, grow and develop with great employees. We love being a part of their success.”

Marilyn also told us about the biggest lessons they have learned so far as a business. She said:

“We have learned as a business that true success comes from serving and helping connect great businesses with great people. We truly believe in the power of people and the positive impact they can have in both business and the world. The biggest challenge we have faced was the recession of 2009. When many other recruiting firms could not stay afloat, our network of loyal clients, coupled with our experience, helped us not only get through the recession but also made us stronger and better prepared for the next go-around.”

There are many businesses out there that are looking to build as impressive a reputation as Recruiting Connection has managed to. We asked if Marilyn could share any expert advice with these companies. Here’s what she had to say:

“Work hard, and hustle!”

Marilyn also wanted to make sure to give this special shoutout:

“We would like to thank all our clients, both past and present, for working as a team with us and allowing us to serve them. Also, thanks to our amazing group of employees. If it weren’t for them, this ride wouldn’t be possible, or be nearly as fun!”


Congratulations to Recruiting Connection for being a 2019 Top Rated Local award winner, and special thanks to Marilyn for taking the time to speak with us!

Arizona’s Top Rated Local® Award Winner: Good Hands Placement

Top Rated Local® is pleased to announce that Good Hands Placement is an award winner in 2019.

If you need help navigating the world of assisted living or finding the right placement for you or a loved one, look no further than this award-winning company!

Good Hands Placement has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top three employment agencies in Arizona!

Here’s just one of their many five-star reviews:

“All I have to say, is that these people are human angels. At a time of crisis with Mom, this team was there for us every step of the way, answering our questions, reassuring us that we were doing the right thing…[I] could have not done with you guys…! [I] will keep referring you to everyone we know!” – R.S.

It is because of excellent reviews like this that Good Hands Placement is now able to call themselves a Top Rated Local award winner!

A Passion For Helping Seniors

We were excited to learn all about Good Hands Placement and how they have gotten where they are today, so we sat down with the Office Manager, Gina Benevento.

The first thing we wanted to know was what it is that makes Good Hands Placement stand apart from its competitors. Gina shared that they start by always establishing a great rapport by holding their clients’ hands as much or as little as they want. She told us about the reassurance they offer their clients by ensuring that their staff is always present and available, meaning that, when you call them, you are going to get ahold of a real person who genuinely wants to help. Because of their established reputation, Good Hands Placement is also incredibly well connected with the various assisted living facilities in the area, so they feel very confident in their ability to place people in the right space. Gina said that they would never recommend a facility that they didn’t feel comfortable putting their own family in.

Gina told us that their overall business mission is to make sure that anybody in need of assisted living is comfortable and happy in their placement, and never feels like they have been cheated or haven’t gotten their money’s worth.

Building Success, Online And Off

Good Hands Placement has earned a fantastic reputation, so we asked Gina how they have managed to grow their business and get such great reviews. Gina said that, while the reviews happen organically, they do always reach out to their clients for feedback.

In addition to building the kind of online reputation that any small business would envy, Good Hands Placement has spread the word about who they are and what they do by keeping their online presence updated and easy to navigate. This includes their website and their social media pages. Gina also said that a lot of their clients come to them as referrals, either from past clients, social workers, caseworkers, rehab facilities, or hospitals.

There are many businesses out there that are looking to build as impressive a reputation as Good Hands Placement has managed to. We asked if Gina could share any expert advice with these companies. Here’s what she had to say:

“Don’t forget that you’re speaking to another person. Make them feel important.”


Congratulations to Good Hands Placement for being a 2019 Top Rated Local award winner, and special thanks to Gina for taking the time to speak with us!

Florida’s Top Rated Local® Employment Agencies Award Winner: PrideStaff

Top Rated Local® is pleased to announce that PrideStaff is a 2019 award winner for employment agencies in Florida!

When you need a professional, experienced staffing agency on your side, you need PrideStaff in Clearwater.

PrideStaff has received almost 300 reviews on three verified sites with an average rating of 4.89 stars, earning them an outstanding Rating Score™ of 94.92 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Florida!

Here’s just one of their many five-star reviews:

“This was such a smooth process! The turnaround time for quality job placement is top of the line. I feel that PrideStaff is the perfect name for this company, as they take great care linking applicants with career-oriented opportunities. Thank You so much, Amanda and your PrideStaff team!” – Alexis B.

Not Your Average Employment Agency

Matt Becker, strategic partner and co-owner of PrideStaff, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets PrideStaff apart from the many other employment agencies in Florida. Here’s Matt’s response:

“On both sides of the transaction, whether it be a client or a candidate, we get to know the person who is in front of us so we make the best fit possible. On the client-side, we want to know everything about the position — the culture, the duties, etcetera. We want to know we are looking for the right type of person that fits the needs of their specific firm. On the candidate side, we do the exact same thing.”

Matt went on to add:

“When you walk in our front doors, we want to know everything about you before we start thinking about what the job is. Our objective is to better understand what you enjoy, what you don’t enjoy, what you’re good at and what you’re not good at. This includes the type of culture you prefer working in. With that information, we can help place you in positions that are as close as possible to your dream job.”

We also wanted to know why they do what they do at PrideStaff and how they work to make the world a better place. Here’s what Matt had to say:

“The PrideStaff mission statement is, ‘Consistently provide client experiences focused on what they value most.’ We try to live that every day.”

Building Success by Treating People Honestly and Transparently

When we asked Matt about PrideStaff’s secret to such a strong online reputation, he said:

“I think it’s our commitment to treating people honestly and transparently. I think that translates and people respect that.”

Outside of building the kind of online reputation any business owner would envy, PrideStaff has spread the word about who they are and what they do by being an active part of their community and giving back:

“You always want to give back. It does two things — you gather more intelligence about what is happening in your market, and you also get to meet a lot of neat people who are also working to make the community better. Giving back to the community is extremely important to us.”

Clearly, Matt knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Don’t try to manufacture it; let it come authentically. Live your mission statement. Live your culture, and if people like it, they’ll tell you.”


Congratulations to the team at PrideStaff for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!

We highly recommend PrideStaff in Clearwater. Visit their website today!

Oklahoma’s Top Rated Local® Employment Agencies Award Winner: Certified Source

Top Rated Local® is pleased to announce that Certified Source is an award winner for employment agencies in 2019.

If you are looking for an employment agency that will work hard to find you the best talent or get you hired, look no further than this award-winning company!

Certified Source has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.85 stars, earning them an impressive Rating Score™ of 94.45 and a 2019 Top Rated Local award for ranking as the number one employment agency in Oklahoma!

Here’s just one of their many five-star reviews:

“You helped me so much with my resume. Thank you for taking time with me; you made me feel special, but you are the special one. You take the time to see what people need and then fulfill those needs.”

It is because of excellent reviews like this that Certified Source is now able to call themselves a Top Rated Local award winner!

Not Your Average Employment Agency

We were excited to learn all about Certified Source and how they have gotten where they are today, so we sat down with Rocky Wilkerson, president of Certified Source.

The first thing we wanted to know was what it is that makes Certified Source stand apart from its competitors. Rocky told us about their commitment to providing outstanding communication. He said:

“Our focus is on the candidate and on client service excellence. Communication is key in any relationship, and we strive to have superior communication.”

When we asked Rocky to tell us a bit about the Certified Source business mission, he told us:

“Our mission is to be the number one provider of labor solutions in Oklahoma. We are a partner with many organizations across the state of Oklahoma. We are spread throughout the state and make an impact in several communities. Over the past four years, we have put around 10,000 people to work. Our goal over the next five years is to quadruple that number.”

Building Success, Online And Off

Certified Source has earned a fantastic reputation, so we asked Rocky how they have managed to grow their business and get such great online reviews. He shared:

“Our online reputation is of the utmost importance while positioning ourselves as the number one provider of labor solutions in Oklahoma. Our secret sauce is to make everyone who walks in the door feel welcome, heard, and leave feeling better than when they came in. The rest takes care of itself.”

There are many businesses out there that are looking to build as impressive a reputation as Certified Source has managed to. We asked if Rocky could share any expert advice with these companies. Here’s what he had to say:

“Stick to the plan, and always make it a priority to take care of your people.”


Congratulations to Certified Source for being a 2019 Top Rated Local award winner, and special thanks to Rocky for taking the time to speak with us!

Kentucky’s Top Rated Local® Employment Agencies Award Winner: People Plus, Inc.

Top Rated Local® is pleased to announce that People Plus, Inc. is an award winner for employment agencies in 2019.

If you are looking for a reliable and well-trusted employment agency in Paducah, look no further than this award-winning company!

People Plus, Inc. has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 92.76 and a 2019 Top Rated Local award for ranking as one of the top five employment agencies in Kentucky!

Here’s just one of their many five-star reviews:

“We have had quite a bit of success with the candidates sent from People Plus! They assisted us with a search for CDL drivers earlier this year and did not disappoint! Cassandra is always accessible and easy to work with! Everyone I have dealt with has been great so far!” – L.H.

It is because of excellent reviews like this that People Plus, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Employment Agency

We were excited to learn all about People Plus, Inc. and how they have gotten where they are today, so we sat down with Recruiting Specialist, Cassandra Vaughn.

The first thing we wanted to know was what it is that makes People Plus, Inc. stand apart from its competitors. Cassandra said:

“We are very personable and try to put everyone in our shoes. When an employee comes in and we interview them, we want to find them the best fit for their skill set.”

We asked about the People Plus, Inc. business mission, and Cassandra shared:

“Everyone counts, and we want everyone to be better for working with People Plus”

Building Success, Online And Off

In addition to building the kind of online reputation that any small business would envy, People Plus, Inc. has spread the word about who they are and what they do by staying involved in the local community, where they participate in events and attend job fairs. They have also gotten their name out through social media and by posting jobs to their website.

There are many businesses out there that are looking to build as impressive a reputation as People Plus, Inc. has managed to. We asked if Cassandra could share any expert advice with these companies. She stressed the importance of asking for reviews and making sure to follow through with them.


Congratulations to People Plus, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Cassandra for taking the time to speak with us!

Maryland’s Top Rated Local® Employment Agencies Award Winner: Profiles of Baltimore

Top Rated Local® is pleased to announce that Profiles of Baltimore is a 2019 award winner for employment agencies in Maryland!

With a team of experienced recruiters and a dedication to excellence, Profiles of Baltimore has what it takes to handle all of your hiring and employment needs.

Profiles of Baltimore has received dozens of reviews with an average rating of 4.80 stars, earning them a stupendous Rating Score™ of 91.00 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Maryland!

Here’s just one of their many five-star reviews:

“My experience working with Profiles was very positive. A former colleague referred me to Rachel Coonan, and she was wonderful to work with. She made me feel at ease throughout the hiring process and was extremely helpful in determining what would be the best fit for me. Rachel was always responsive and professional and did everything in a caring manner. Rather than just trying to fill a role or check a box, she made sure I was happy with my placement. I am very grateful for her and Profiles because, if it wasn’t for them, I would not be where I am today.” – Kara F.

Not Your Average Employment Agency

We wanted to learn all about Profiles of Baltimore and its impressive online reputation, so we took a few minutes to talk with Digital Marketing Specialist, Christy DeAngelo.

The first question we had for Christy was what is it that sets Profiles of Baltimore apart from their competition in Maryland. Here’s Christy’s response:

“We are a relationship-driven company with a focus on creating meaningful connections to best pair top candidates with our top clients. Our Recruiters go beyond resumes and skill sets to develop deeper relationships with our most talented professionals seeking jobs. Our Business Development Managers take the extra time to thoroughly understand our clients’ needs and expectations, as well as their culture, brand, business strategy and goals. We are there for our customers every step of the way.”

We also wanted to know what their mission is at Profiles of Baltimore and how they work to make the world a better place. Here’s what Christy had to say:

“Externally, our mission is to partner with our clients to deliver the most dynamic talent-pool while aligning with industry trends and technology, thus, enhancing the brands and technologies of enterprise corporations through the expertise of our consultants. Internally, we aim to empower our team to be real advocates for our clients, cities and talent.”

Building Success Through Consistency, Data and Engagement

Christy attributes Profiles of Baltimore’s strong online reputation to their data-minded marketing department that constantly strategizes ways to reach their audience, which includes trying new technologies, testing copy and channels, tapping into analytics and hyper-targeting. She added:

“It’s a no brainer that consistency is important to brand and online activity, but it truly does make a difference. But lastly, what helps foster our strong online presence is employer branding and candidate relationship management — tapping into reviews, messaging platforms and NPS (Net Promoter Score) ratings. The engagement from our audiences is what feeds our brand.”

Christy went on to say:

“Our online presence encompasses one entity, but we have brick and mortar locations in four cities — Baltimore, MD, Philadelphia, PA, Richmond, VA, and Washington, DC. This works for us, considering we place candidates nationwide. Where appropriate, we build out separate profiles or additional location pages to alleviate any confusion…”

Outside of building a powerful online reputation, Profiles of Baltimore has gotten their name out there through a robust digital footprint, by connecting with professionals and prospects at networking events and conferences, and by running a number of digital campaigns and initiatives to reach their audience.

There are so many business owners out there looking to build the kind of online reputation Profiles of Baltimore has. Here’s Christy’s expert advice for them:

“Explore processes. Explore technologies. From there, decide what works for your business. If Pinterest does not bode well with the nature of your business or your audience, do not waste your time. With that, demo new technologies. Even if you are not in the running for any new resources, it is always beneficial to learn what is available, where the tech is going and what the new trends are.”


Congratulations to the team at Profiles of Baltimore for being a 2019 Top Rated Local award winner, and thank you so much, Christy, for taking the time to speak with us!

We highly recommend Profiles of Baltimore. Visit their website today!

Washington, DC’s Top Rated Local® Employment Agencies Award Winner: Profiles of Washington, DC

Top Rated Local® is pleased to announce that Profiles of Washington, DC is a 2019 award winner for employment agencies in Washington, DC!

For your employment and staffing needs, you won’t find a better, more reliable employment agency to work with than Profiles of Washington, DC.

Profiles has received dozens of reviews with an average rating of 4.68 stars, earning them a fantastic Rating Score™ of 90.77 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Washington, DC!

Here’s just one of the many five-star reviews that got them there:

“I was very impressed with Profiles and the recruiter assigned to me, who not only followed up with multiple jobs that would fit my credentials but also throughout the entire recruitment process with my current role, consistently maintaining contact with me and patiently answering all of my questions. I highly recommend Profiles.” – Carla D.

Not Your Average Employment Agency

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Christy DeAngelo, Digital Marketing Specialist at Profiles of Washington, DC.

To kick off our conversation, we asked Christy about what it is that makes Profiles of Washington, DC unique compared to the many other employment agencies in Washington, DC. Christy told us:

“We are a relationship-driven company focused on creating meaningful connections to best pair top candidates with our top clients. Our Recruiters go beyond resumes and skill sets to develop deeper relationships with our most talented professionals seeking jobs. Our Business Development Managers take the extra time to thoroughly understand, not only our clients’ needs and expectations, but their culture, brand, business strategy and goals as well. We are there for our customers every step of the way.”

We also asked Christy about the Profiles of Washington, DC mission and how they work to make the world a better place. Here’s her response:

“Externally, our mission is to partner with our clients to deliver the most dynamic talent-pool while aligning with industry trends and technology, thus, enhancing the brands and technologies of enterprise corporations through the expertise of our consultants. Internally, our mission is to empower our team to be real advocates for our clients, our cities and our talent.”

Building Success Through Consistency, Data and Engagement

When we asked Christy about their secret to such a strong online reputation at Profiles of Washington, DC, she said:

“We have a data-minded marketing department and are constantly strategizing ways to reach our audiences — such as new technologies, testing copy, testing images, testing channels, tapping into analytics and hyper-targeting. It’s a no brainer that consistency is important to brand and online activity, but it truly does make a difference. Lastly, what helps foster our strong online presence is employer branding and candidate relationship management — tapping into reviews, messaging platforms and NPS (Net Promoter Score) ratings. The engagement from our audiences is what feeds our brand.”

Christy went on to say:

“Our online presence encompasses one entity, but we have brick and mortar locations in four cities — Baltimore, MD, Philadelphia, PA, Richmond, VA, and Washington, DC. This works for us, considering we place candidates nationwide. Where appropriate, we build out separate profiles or additional location pages to alleviate any confusion…”

Outside of building a powerful online reputation, Profiles of Washington, DC has grown through digital campaigns, by attending networking events and conferences, as well as through employer branding:

“Behind the scenes of the online presence, we are a working cog, tapping into reviews and feedback via messaging and conducting NPS surveys to gather and learn from feedback. We are always open to feedback and continuously have a finger on the pulse of our relationships, not only to see if we are doing well, but to see what we can improve. It is through these activities that we can tell our customers, ‘We hear you!’ It’s one thing to offer the opportunity to share feedback; it’s another to not follow-through.”

There are many business owners looking to grow their business and build their online reputation. Here’s Christy’s expert advice for them:

“Explore processes. Explore technologies. From there, decide what works for your business. If Pinterest does not bode well with the nature of your business or your audience, do not waste your time. Even if you are not in the running for any new resources, it is always beneficial to learn what is available, where the tech is going and what the new trends are.”


Congratulations to Profiles of Washington, DC for being a 2019 Top Rated Local award winner, and thank you so much, Christy, for taking the time to speak with us!

We highly recommend Profiles of Washington, DC. Visit their website today!