The Top 5 Therapists and Psychiatrists in Massachusetts for 2020

There’s no doubt about it, as happy as we all wish the holidays could be, for many of us, it can be a difficult time of the year.

Stress, anxiety and depression have a way of getting the better of a lot of us during the holidays, and people who are already suffering from mental illnesses report that the holidays can make their conditions more difficult to cope with.

Holidays are challenging during a normal year largely due to heightened expectations, stress and loneliness, but this year with the COVID pandemic, more people will be spending the holidays alone.

When times are tough, having someone to talk to can be invaluable for your mental health.

Get through the holidays with the top 5 therapists and psychiatrists in Massachusetts for 2020

#1. Marcus Mental Health Associates

Marcus Mental Health Associates serves Boston and Winchester, and provides psychiatric evaluation and treatment for adults, adolescents and children.

Marcus Mental Health Associates has received 537 reviews across 3 different verified review sites with an average rating of 4.72 stars. Overall, Marcus Mental Health Associates has earned a Rating Score™ of 93.18 and the honor of being the number one award winner for therapists and psychiatrists in all of Massachusetts.

This is the second year in a row Marcus Mental Health Associates has been ranked number one for therapists and psychiatrists in Massachusetts.

Learn more about Marcus Mental Health Associates!

#2. Life Changes Group: Holistic Wellness Center

Life Changes Group: Holistic Wellness Center serves Brookline, and provides a range of therapeutic services, from counseling to psychopharmacology.

Life Changes Group: Holistic Wellness Center has received 20 reviews with an average rating of 5.00 stars. Overall, Life Changes Group: Holistic Wellness Center has earned a Rating Score™ of 92.00 and the honor of being the number two award winner for therapists and psychiatrists in all of Massachusetts.

This is the first year Life Changes Group: Holistic Wellness Center has won a Top Rated Local award for therapists and psychiatrists in Massachusetts.

Learn more about Life Changes Group: Holistic Wellness Center!

#3. Center For Psychological & Family Services, Inc.

Center For Psychological & Family Services serves Springfield and is dedicated to delivering rapid, competent mental health services.

Center For Psychological & Family Services has received 21 reviews across 2 different verified review sites with an average rating of 4.73 stars. Overall, Center For Psychological & Family Services has earned a Rating Score™ of 91.29 and the honor of being the number three award winner for therapists and psychiatrists in all of Massachusetts.

This is the first year Center For Psychological & Family Services has won a Top Rated Local award for therapists and psychiatrists in Massachusetts.

Learn more about Center For Psychological & Family Services!

#4. George Milowe M.D.

George Milowe M.D. serves Salem and is board-certified in psychiatry, acupuncture, psychopharmacology and more.

George Milowe M.D. has received 203 reviews across 6 different verified review sites with an average rating of 4.51 stars. Overall, George Milowe M.D. has earned a Rating Score™ of 90.06 and the honor of being the number four award winner for therapists and psychiatrists in all of Massachusetts.

This is the second year in a row George Milowe M.D. has won a Top Rated Local award for therapists and psychiatrists in Massachusetts.

Learn more about George Milowe M.D.!

#5. Boston Evening Therapy Associates

Boston Evening Therapy Associates serves Boston and provides meaningful and effective psychotherapy.

Boston Evening Therapy Associates has received 52 reviews with an average rating of 4.70 stars. Overall, Boston Evening Therapy Associates has earned a Rating Score™ of 89.00 and the honor of being the number five award winner for therapists and psychiatrists in all of Massachusetts.

This is the first year Boston Evening Therapy Associates has won a Top Rated Local award for therapists and psychiatrists in Massachusetts.

Learn more about Boston Evening Therapy Associates!


Congratulations to all of the Top Rated Local award-winning therapists and psychiatrists in Massachusetts for 2020! These therapists and psychiatrists truly are the best of the best, and we salute their dedication to excellence in everything they do.

Learn about the other Top Rated Local award winner in Massachusetts for 2020.

If you need a therapist or psychiatrist, start your search with Top Rated Local. These winners are just a few of the great mental health professionals you’ll find, and Top Rated Local makes it easy to spot the best options in your area.

With Top Rated Local, you can compare the top mental health professionals near you side by side based on their reputation from across the web. Plus, gain access to every review site a therapist or psychiatrist is listed on from one place, and read therapist and psychiatrist reviews from Top Rated Local, Google, Yelp, Angie’s List and beyond.

Find a Top Rated Local therapist or psychiatrist near you today!

Massachusetts’s Top Rated Local® Businesses: 2020

While there’s a lot of uncertainty in the world right now, we didn’t want to let that stop us from celebrating the amazing small businesses of Massachusetts!

Best known for its rich history, including the Boston Tea Party and the Salem Witch Trials, iconic accents and delicious Boston cream pie, Massachusetts is a wonderful state to live in and visit. Home to the Cape Cod, Harvard University and Martha’s Vineyard, as well as Henry David Thoreau, John F. Kennedy and Samuel Adams, the Bay State is also home to a number of truly incredible local businesses — from acupuncturists to window cleaners — that work to serve their communities and make the world a better place.

Top Rated Local® is here to recognize the many local businesses that work to make Massachusetts such a phenomenal place to live and visit. There are so many amazing businesses that serve the people of Massachusetts, but only the best of the best have made it on our list of Top Rated Local award winners for 2020. Today, we’re ecstatic to announce our 2020 award winners in Massachusetts.

To calculate our 2020 winners, we’ve looked at each business’ Rating Score™, which is determined by the total number of verified review sites the business is listed on, the total number of ratings/reviews the business has on those review sites and the business’ average overall star rating. The more review sites a business is listed on, the more reviews or ratings a business has and the higher the average star rating, the higher the Rating Score will be, with the highest being 100.00.

There are a large number of businesses that work hard to serve the people of Massachusetts and provide them with everything they need to thrive, and this year, we’ve identified 401 total businesses that have made the cut. These one-of-a-kind, local businesses have clearly made an impact on the customers and clients they serve each and every day, as evidenced by their impressive average Rating Score of 97.43 and average star rating of 4.88. For comparison, businesses across Top Rated Local average a 68.86 Rating Score and a 4.20 star rating. These businesses are truly the best of the best.

There are so many stand-out businesses in Massachusetts that deserve to be recognized for their success, but we’re especially excited to give a shoutout to the number one award-winner in Massachusetts for 2020 — Sir Grout Of Greater Boston. With a dedication to providing quality grout, tile and stone restoration services, Sir Grout Of Greater Boston has become Boston’s premier source for hard surface restoration. Sir Grout Of Greater Boston has received 202 reviews across 7 verified review sites with an average star rating of 4.92, which has earned it a phenomenal Rating Score of 100.00 and the bragging rights of being the number one Top Rated Local business in all of Massachusetts for 2020.

Congratulations to all of our award winners in Massachusetts for 2020. We commend you for the outstanding service and support you provide for your community day in and day out.

Massachusetts’ Top Rated Local® Auto Shops Award Winner: Webster Auto Body

Top Rated Local® is pleased to announce that Webster Auto Body is an award winner for auto shops in 2019.

If you are looking for an auto shop that will provide excellent and reliable service, look no further than this award-winning company!

Webster Auto Body has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 99.17 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top three auto shops in Massachusetts!

Here’s just one of their many five-star reviews:

“Webster Auto Body has repaired our vehicles on several occasions. The service has been superb, and the cost has always been fair and reasonable. They are very professional and talk straight.” – P.C.

It is because of excellent reviews like this that Webster Auto Body is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about Webster Auto Body and how they have gotten where they are today, so we sat down with the owner, William Siegel.

The first thing we wanted to know was what it is that makes Webster Auto Body stand apart from its competitors. William told us about their incredibly experienced staff, who he described as first-class bodymen. He told us:

“We really pay attention to the details. We all have quite a bit of experience. I’ve been doing this myself for 40 years.”

In addition to their experienced staff and the high-quality work they provide, Webster Auto Body also prides themselves on their commitment to delivering exceptional customer service. William told us:

“I believe in being honest. That’s how people like to be treated, honestly and fairly.”

Building Success Through Word of Mouth and Reviews

In addition to building the kind of online reputation that any small business would envy, Webster Auto Body has spread the word about who they are and what they do through word of mouth and through all of their incredible online reviews.

There are many businesses out there that are looking to build as impressive a reputation as Webster Auto Body has managed to. We asked if William could share any expert advice with these companies. Here’s what he had to say:

“You have to be there all the time. You need experience, you need to be there, and you need to pay attention to people.”


Congratulations to Webster Auto Body for being a 2019 Top Rated Local award winner, and special thanks to William for taking the time to speak with us!

Massachusetts’ Top Rated Local® Physical Therapists Award Winner: Girl Fit Physical Therapy

Top Rated Local® is pleased to announce that Girl Fit Physical Therapy is a 2019 award winner for physical therapists in Massachusetts!

If you’re looking for a physical therapy clinic that can help you become strong, flexible and confident, look no further than Girl Fit Physical Therapy in Newton.

Girl Fit Physical Therapy has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five physical therapists in all of Massachusetts!

Here’s just one of their many five-star reviews:

“I didn’t know what to expect when I was told I needed physical therapy, but Kate and the rest of the Girl Fit crew helped me heal and develop confidence so I could skate stronger and exercise better. I don’t think I would have been able to compete or test at the level I did without their expertise in my injury and knowledge in injury prevention. I feel like I can move forward knowing I’m in the best place possible to continue in sports throughout my college career and beyond.” – M.L.

Not Your Average Physical Therapy Clinic

We wanted to learn all about Girl Fit Physical Therapy and its impressive online reputation, so we took a few minutes to talk with the owner, Kate Hamilton.

The first question we had for Kate was what is it that sets Girl Fit Physical Therapy apart from their competition in Massachusetts. Here’s Kate’s response:

“One quality that makes us different is that we specialize specifically in treating girls and women. We really have been able to tailor all of our programs towards this patient population. For example, we have maintenance and injury prevention programs built specifically for adolescent female athletes to help them learn how to take care of their own bodies, work out safely and prevent injuries.”

Kate went on to say:

“In addition to physical therapy, we also offer wellness and injury prevention services. For example, to create our Girl Fit and Lady Fit Strength & Stretch classes, we took the strongest, most-evidence-based physical therapy exercises and set them to music. It makes it a more fun, interesting way to continue a strength and flexibility program when you’re discharged from physical therapy. We are always trying to make the physical therapy experience better for our patients, prevent injuries from recurring and empower our patients to take charge of their health and wellness.”

Building Success Through High-Quality Patient Care

Kate attributes Girl Fit Physical Therapy’s strong online reputation to their commitment to providing high-quality patient care:

“We spend a lot of time with our patients and try to go above and beyond when it comes to patient education and communication with patients, parents and the entire medical team to make sure that we’re providing seamless care, treating the whole patient and providing the best quality- and evidence-based treatment that we can.”

Outside of building a powerful online reputation, Girl Fit Physical Therapy has gotten their name out there by building connections with local physicians, as well as through word of mouth:

“We have also established a strong connection with a supportive team of sports medicine and orthopedic physicians in our area and continue to build our word-of-mouth marketing by providing great care and customer service.”

There are so many business owners out there looking to build the kind of online reputation Girl Fit Physical Therapy has. Here’s Kate’s expert advice for them:

“Focus on quality care, customer service and really caring about your patients.”


Congratulations to the team at Girl Fit Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Kate, for taking the time to speak with us!

We highly recommend Girl Fit Physical Therapy in Newton. Visit their website today!

Massachusetts’ Top Rated Local® Dentists Award Winner: Nankin Dental Associates

Top Rated Local® is pleased to announce that Nankin Dental Associates is a two-time 2019 award winner in Massachusetts!

If you’re looking for a dental clinic that offers quality care and that will educate you on your options in a comfortable, convenient setting, look no further than Nankin Dental Associates in Quincy.

Nankin Dental Associates has received thousands of reviews on five verified sites with an average rating of 4.98 stars, earning them a marvelous Rating Score™ of 99.77 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the number one dentist in all of Massachusetts!

Here’s just one of their many five-star reviews:

“My family has been using Nankin Dental for at least 30 years. [They are] by far, the most professional, informative and friendliest dental practice I have encountered. [They offer] detailed explanations and recommendations, and keep up with the latest technology/treatments. I would recommend them without any hesitation whatsoever. [They are] genuinely interested in their patients; you’re not just a number with the folks at Nankin!” – Mike K.

Not Your Average Dental Clinic

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Dr. Gary Nankin, the owner of Nankin Dental Associates.

The first thing we wanted to know was what makes Nankin Dental Associates a one-of-a-kind dental clinic in Massachusetts. Here’s what Dr. Nankin had to say:

“I think we’re far more technologically advanced, and we provide much more comprehensive services to our patients than your average dental practice. I think we practice with a very high ethical standard, putting our patients first, and that comes out to our patients. And we have a staff that is warm, welcoming and helpful to our patients — people really see that and find value in that.”

Dr. Nankin went on to say:

“We’re a local business with strong roots in the community. We’re a family practice — it was originally my brother and myself for 36 years. Dr. Barbara Nankin joined the practice, that’s my daughter, seven years ago. Dr. Ye is a Massachusetts native. We’re all local; we have ties to the community. We’re invested in the community. I was born and brought up here. My daughter was also brought up in a local town. I think when you’re invested in the community and have a lot of ties to the community, your reputation is paramount and you do everything you can to provide care for your patients, and the rest will take care of itself.”

We also asked Dr. Nankin what their mission is at Nankin Dental Associates and how they work to make the world a better place. Here’s his response:

“Our mission is to improve the dental healthcare and overall healthcare of our patients.”

Building Success Through Quality Service

Dr. Nankin attributes Nankin Dental Associates’ strong online reputation to their commitment to providing quality service to their patients, and to the fact that they’ve mastered blending the best technological advances in dentistry with basic, old-fashioned customer service and care for their patients:

“I think that translates into how patients feel about us, and they don’t hesitate to write about us online.”

Outside of building a powerful online reputation, Nankin Dental Associates has gotten their name out there through direct marketing to local businesses, as well as word of mouth from their patients:

“Probably 60 to 70 percent of our new patients come from our existing patients. Sometimes, a current patient will refer us to a friend or neighbor, and that person will look us up online. That tends to be a confirming source of information to what their friend or coworker has already told them about us.”

Every business owner wants to build the kind of online reputation Nankin Dental Associates has. When we asked Dr. Nankin what advice he has for those business owners, he said:

“First and foremost, provide great service. Stand behind what you do. Have a strong moral, ethical compass. Put customers/patients first; put their needs ahead of your needs. Just do good business, and people will write good things about you.”


Congratulations to the team at Nankin Dental Associates for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Nankin, for taking the time to speak with us!

We highly recommend Nankin Dental Associates in Quincy. Visit their website today!

Massachusetts’ Top Rated Local® Physical Therapists Award Winner: Bay State Physical Therapy

Top Rated Local® is pleased to announce that Bay State Physical Therapy is the number one physical therapy clinic in all of Massachusetts for 2019!

For physical therapy at its best in Attleboro, look no further than Bay State Physical Therapy.

Bay State Physical Therapy has received dozens of reviews on five verified sites with an average rating of 4.67 stars, earning them a phenomenal Rating Score™ of 96.67 and a 2019 Top Rated Local award for being ranked the number one physical therapy clinic in all of Massachusetts!

Here’s just one of their many five-star reviews:

“Bay State Physical Therapy in Attleboro is, hands down, the best in the area. The staff is friendly, knowledgeable and will go above and beyond for their customers. They even went so far as going out of their way to give me a ride home when I needed one after my appointment. Thank you so much; you guys are the best!!” – Cheryl G.

Not Your Average Physical Therapy Clinic

We wanted to know what makes Massachusetts’ number one physical therapy clinic so special, so we took a few minutes to talk with Tara Trinidad, Office Manager, and Lauren Gray, Lead Physical Therapist.

The first question we had for Tara and Lauren was what makes Bay State Physical Therapy unique compared to their competition in Massachusetts. They told us that they have a really great team that is dedicated to not only treating specific injuries but each patient’s wellness as a whole.

Tara and Lauren went on to tell us that, in addition to physical therapy, they offer chiropractic services, and that their patients appreciate the fact that they are a one-stop-shop for their needs.

We also asked Tara and Lauren about Bay State Physical Therapy’s mission and how they work to make the world a better place. Tara and Lauren shared their core values with us, which are “growth-oriented, service excellence, health and wellness, teamwork, character, and compassion.”

Building Success by Giving Back to the Community

When we asked Tara and Lauren what their secret is to such a strong online reputation at Bay State Physical Therapy, they told us that they ask for reviews and encourage their clients to write them when they have positive things to say about the business. They also make it easy for their clients to write a review in the clinic and will help people write reviews who have trouble doing so on their own.

Apart from building the kind of online reputation any business would envy, Bay State Physical Therapy has spread the word about their service by giving back to their community, including being the official physical therapy provider for The Pan-Mass Challenge (PMC). They also participate in health and wellness fairs, as well as races.

Every business owner wants to grow their business and build their online reputation the way Bay State Physical Therapy has. Here’s Tara and Lauren’s advice for them:

“Encourage your patients/clients to write reviews.”


Congratulations to the team at Bay State Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Tara and Lauren, for taking the time to speak with us!

We highly recommend Bay State Physical Therapy in Attleboro. Visit their website today!

Massachusetts’ Top Rated Local® Dance Schools and Studios Award Winner: Melrose Dance Academy

Top Rated Local® is pleased to announce that Melrose Dance Academy is an award winner for dance schools and studios in 2019.

If you are looking for a dance school that will encourage and motivate your little one, look no further than this award-winning company!

Melrose Dance Academy has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five dance schools and studios in Massachusetts!

Here’s just one of their many five-star reviews:

“Melrose Dance Academy is the best! The owner, Amanda, is the best dance teacher I have ever had. I started dancing with her when I was 12, and I can honestly say that she has changed my life. Not only has she made me a more confident and better person, but she has done much more. She has made me a much better dancer because of her amazing teaching skills and support. She is always there for me and is helping me get into the college of my dreams. She is even helping me start my own charity. I love Miss Amanda and MDA!” – C.L.

It is because of excellent reviews like this that Melrose Dance Academy is now able to call themselves a Top Rated Local award winner!

Not Your Average Dance School

We were excited to learn all about Melrose Dance Academy and how they have gotten where they are today, so we sat down with the owner, Amanda.

The first thing we wanted to know was what it is that makes Melrose Dance Academy stand apart from its competitors. Amanda told us about the compassion and care she and her staff have. It is clear that they are passionate about the work they do, and all of the teachers at Melrose Dance Academy are involved in continuous training. Amanda said:

“I think the first thing that makes us different is that our studio is a family first and not just a business. We get to know our clients and watch our dancers grow from cute little two-year-olds to beautiful and strong women. We have had some of our families for several years. We want each dancer that walks through our door to feel comfortable and have a sense of belonging and community. Also, I try to keep our teachers training and learning new techniques. We are partners with a studio out of California, which offers teacher training in various aspects of dance. Our teachers are part of this program so that I know our dancers are getting the very best they can possibly get. I think another thing that sets us apart is that I am also almost always available for my clients. They can email, text, or call me anytime, and they know they will get a response. I think availability is so important for customer service.”

Amanda told us a bit about their performance teams and how they are able to get involved in the community and with cool organizations. She said:

“We have five performance teams, so we get them out in the community quite a bit to showcase what our studio is about. In the past, they have danced at Celtics games, Red Sox games, and the Harlem Globetrotters. We have also traveled to New York and Disney World to perform and danced at Tufts Floating Hospital for Children. They really love getting the chance to perform for so many people.”

Building Success And Building Community

Melrose Dance Academy has earned a fantastic reputation, so we asked Amanda how they have managed to grow their business and get such great reviews. She told us:

“I work hard on our social media. My husband is in marketing, and he helps me a lot with our website and knows what to post on Facebook. I’m careful about the content that we post, making sure parents are always comfortable with pictures of their dancers being used. I read a lot of articles and website content when it comes to social media and what you should be doing or shouldn’t be doing. As far as our reviews, I have never asked for one; we just have great clients, and I’m very thankful for that.”

In addition to building the kind of online reputation that any small business would envy, Melrose Dance Academy has spread the word about who they are and what they do by finding ways to stay active in the community. Amanda told us about some of the ways they give back, saying:

“We are very active in the community. We’re members of the Chamber of Commerce, so any time the city is holding an event, we like to take part in it. We donate when we can. We like to help out and want to have a good relationship with our families and our community. I think a strong presence in your community is so important. Businesses should support each other.”

There are many businesses out there that are looking to build as impressive a reputation as Melrose Dance Academy has managed to. We asked if Amanda could share any expert advice with these companies. Here’s what she had to say:

“Don’t give up. It’s hard in the beginning, very hard. You’re going to doubt yourself, but you need to keep following your heart. If you have a passion for something, it’s going to work out. You just can’t give up on it, and you need to work hard.”


Congratulations to Melrose Dance Academy for being a 2019 Top Rated Local award winner, and special thanks to Amanda for taking the time to speak with us!

Massachusetts’ Top Rated Local® Award Winner: Rodrigues Dental Group

Top Rated Local® is pleased to announce that Rodrigues Dental Group is a 2019 award winner in Massachusetts!

With state-of-the-art technology and years of experience, Rodrigues Dental Group in Fall River has what it takes to help you achieve a happier, healthier smile.

Rodrigues Dental Group has received almost 150 reviews on seven verified sites with an average rating of 4.90 stars, earning them an outstanding Rating Score™ of 99.01 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Massachusetts!

Here’s just one of their many five-star reviews:

“I chose this office because of the reviews, and it did not disappoint. As soon as I walked in through the door, the receptionist was extremely friendly. [It is] super clean, and [the] quiet waiting room was nice, too. I had a cleaning with a dental hygienist, an older woman, and she was seriously so kind, gentle, professional and so easy to talk to. I’ve been to a few different places, and this, by far, is the best. I don’t have dental insurance, and to be honest this is the most affordable place I’ve encountered. [They have a] great team also. No wonder their ratings are high. I’ll be coming here for years to come that’s for sure. If you’re skeptical or afraid of the dentist, try this place out; you won’t regret it.” – Andrea M.

Not Your Average Dental Clinic

Shannon Rodrigues Espinola, Associate Dentist and soon-to-be President of Rodrigues Dental Group, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Rodrigues Dental Group apart from the many other dental clinics in Massachusetts. Here’s Shannon’s response:

“We keep most of the dental work in-house. There are very few referrals. Obviously, I’m a General Dentist, and there are special cases that need to go to oral surgery or endodontics or orthodontics, but aside from child orthodontics, we do Invisalign, I do my own extractions most of the time, all of my own root canals — unless I can’t find a canal. We may need to go to a specialist who has microscopes and equipment that’s more fine-tuned than mine. But we try to keep as much in-house as possible, and we also try to keep it affordable.”

Shannon went on to add:

“We’re a family practice. We see kids starting at age three; we do almost anything here — implants, dentures, and we’re always taking new patients. We’re Portuguese-speaking and just hired a new associate dentist who is Spanish-speaking.”

We also wanted to know why they do what they do at Rodrigues Dental Group and how they work to make the world a better place. Shannon told us that they work to better their community by providing quality dental work. She added:

“We do a lot of donations to local high schools and things like that, but we also work with people who don’t have insurance by offering payment plans and pricing. We work with them and do what we can within their budget.”

Building Success by Asking for Reviews

When we asked Shannon about Rodrigues Dental Group’s secret to such a strong online reputation, she told us that their website servicer sends out a request for a review when a patient leaves the office. They make it a point to only ask a client for a review once.

Outside of building the kind of online reputation any business owner would envy, Rodrigues Dental Group has spread the word about who they are and what they do through word of mouth and quality work:

“We don’t advertise. My father started the business in 1981, and he’s now retiring. I’m buying the business this year. It’s been a lifetime family business, and people like that it’s small scale; however, we accommodate people; we see people during emergencies; we have a 24-hour answering service, and everybody knows everybody in the office.”

Clearly, Shannon knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“I have an online company that started as my website producer and coordinator about 10 years ago, and they’ve evolved into this and helped with our communication. I decided that, since there are not really any more phone books and things like that, I would put that money into investing in our business. Look for online servicers. They look at our Google presence, our Yahoo presence; they look at our reviews; they notify us if we have negative reviews (knock on wood, they’ve never notified me for that, but I could respond if that were the case).”


Congratulations to the team at Rodrigues Dental Group for being a 2019 Top Rated Local award winner, and thank you so much, Shannon, for taking the time to speak with us!

We highly recommend Rodrigues Dental Group in Fall River. Visit their website today!

Massachusetts’ Top Rated Local® Self Storage Centers Award Winner: All American Self Storage of Natick

Top Rated Local® is pleased to announce that All American Self Storage of Natick is a 2019 award winner for self storage centers in Massachusetts!

If you’re looking for a clean, secure storage center, there’s no better option than All American Self Storage of Natick.

All American Self Storage of Natick has received almost 200 reviews with an average rating of 4.98 stars, earning them a fantastic Rating Score™ of 93.77 and a 2019 Top Rated Local award for ranking among the top five self storage centers in all of Massachusetts!

Here’s just one of the many five-star reviews that got them there:

“Scott, the manager, is so easy to work with. The whole process was a breeze. He was helpful in picking a unit size for me (it was perfect!). The units are very clean. Highly recommend!” – Christianna M.

Not Your Average Self Storage Center

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Scott, the manager of All American Self Storage of Natick.

To kick off our conversation, we asked Scott about what it is that makes All American Self Storage of Natick unique compared to the many other self storage centers in Massachusetts. Scott told us:

“We have loading docks, which is kind of nice. Not a lot of facilities have that; it allows for bigger vehicles to come in. We’re located in a fairly central area, so we have a lot of commercial accounts. They have shipments and deliveries sent here. We help them out as far as that goes and signing paperwork, as long as they have a company name and a contact person. It’s a real convenience for them and something they depend on. We have 24-hour surveillance, and managers are here seven days a week. I think the biggest thing is really treating people like we would want to be treated — following the Golden Rule.”

We also asked Scott about the All American Self Storage of Natick mission and how they work to make the world a better place. Scott shared with us that they give back by providing the best service that they can. They are also wanting to get more involved with the Metro West Division of the Chamber of Commerce.

Building Success by Building Relationships

Scott credits All American Self Storage of Natick’s strong online reputation to their commitment to building relationships with their customers:

“We work hard to have a good relationship with anybody, whether they’re new to the facility or an existing tenant. We pay attention to them, to their needs and communicate with them. We make mention of, if they’re happy with the service, to please write us a review. We ask for the review a lot and make it a part of the conversation. We take care of the facility really well. It’s clean and well-lit.”

Outside of building a powerful online reputation, All American Self Storage of Natick has grown by getting out in their community and handing out flyers. Scott added:

“It’s important to get out there and be a part of the thread of the neighborhood. We also advertise through Craigslist. Word of mouth is really big here, and the facility has been around for 25 years. A lot of people recommend us to family, relatives and friends.”

There are many business owners looking to grow their business and build their online reputation. Here’s Scott’s expert advice for them:

“Make communication a part of your process through your day, whatever it might be. Today, reviews are king. Just on a personal level, any time my wife and I go anywhere, we check the reviews to make sure that they back up what these people are saying. It’s one thing to advertise, but you have to be able to back up what you’re doing day to day. Again, have that open line of communication. These people aren’t writing reviews for no reason; they’ve had a good experience. You’ve got to have the service, and that’s pretty lacking a lot of times. It’s always at the forefront to be kind, be professional and promote a good service, and you’ll get rewarded via the good reviews.”


Congratulations to All American Self Storage of Natick for being a 2019 Top Rated Local award winner, and thank you so much, Scott, for taking the time to speak with us!

We highly recommend All American Self Storage of Natick. Visit their website today!

Massachusetts’ Top Rated Local® Pest Control Companies Award Winner: Safety Fumigant Company

Top Rated Local® is pleased to announce that Safety Fumigant Company has won two 2019 awards in Massachusetts!

For all of your pest control needs in Hingham, turn to the professionals at Safety Fumigant Company.

Safety Fumigant Company has received more than 100 reviews on six verified sites with an average rating of 4.87 stars, earning them an impeccable Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking among the top 10 businesses and the number one pest control company in all of Massachusetts!

Here’s just one of the many five-star reviews that got them there:

“I’ve had a problem with stinkbugs for the last two years and tried to handle the matter myself and with professional help (with the situation never improving and at an alarming rate!). I contacted Safety Fumigant and worked with Tyler this year, and he made the stinkbug dilemma a nonissue. He was very responsive, thorough, and the rates are reasonable. I will always use Safety Fumigant for my pest issues. Highly recommend!” – Hillary M.

Not Your Average Pest Control Company

Tyler Hall, the manager of Safety Fumigant Company, took a few minutes out of his day to tell us a little more about this one-of-a-kind pest control company and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Tyler about what it is that sets Safety Fumigant Company apart from their competition in Massachusetts. Here’s what he had to say:

“Our customers are not just a number. We are very responsive — most times, we can come out within 24-48 hours, and we give our customers an exact time of service, not a window. We also make sure to establish a relationship with every customer.”

Tyler went on to tell us that they’ve been in business since 1925. Tyler’s grandfather bought the company in the 1960s. At the time, it was a chemical company that made pest control products, and it later transitioned into a pest control company. The company is currently made up of Tyler, his father, his brother, a few techs and their secretary.

We also wanted to know why they do what they do at Safety Fumigant Company and how they give back and make the world a better place. Here’s Tyler’s response:

“The nature of our business is to help people keep their homes and businesses clean. We are also involved in our local community through sponsorships of little league teams and other community organizations.”

Building Success by Building Strong Relationships

When we asked Tyler about Safety Fumigant Company’s secret to such a solid online reputation, he told us that their focus is on making sure they have strong relationships with every customer. Every month, they send out emails asking for reviews about recent service.

Outside of building the kind of online reputation any business owner would envy, Safety Fumigant Company has spread the word about who they are and what they do through word of mouth, online advertising, local business listings and by handing out brochures to people who are new to the neighborhood.

There are so many business owners out there looking to build the kind of online reputation Safety Fumigant Company has. Here’s the expert advice Tyler has for them:

“Start small. Make sure you focus on the customers that you have, and don’t think about the customers you will have in the future. If you provide for the customers you have now, you will get more customers in the long run.”


Congratulations to the team at Safety Fumigant Company for being a 2019 Top Rated Local award winner, and thank you so much, Tyler, for taking the time to speak with us!

We highly recommend Safety Fumigant Company in Hingham. Visit their website today!