Michigan’s Top Rated Local® Family Doctors Award Winner: Richards & Richardson PC

Top Rated Local® is pleased to announce that Richards & Richardson PC is a 2019 award winner for family doctors in Michigan!

If you’re looking for a doctor’s office that can care for your entire family, look no further than Richards & Richardson PC.

Richards & Richardson PC has received dozens of reviews with an average rating of 4.81 stars, earning them a tremendous Rating Score™ of 96.11 and a 2019 Top Rated Local award for ranking among the top 10 family doctors in all of Michigan!

Here’s just one of their many five-star reviews:

“Dr. Richards is smart, caring and efficient. She really cares about her patients and her staff. The staff is wonderful and make the visits easy. I would trust Dr. Richards’ opinion over most physicians.” – Gail S.

Not Your Average Family Doctor’s Office

We wanted to learn all about Richards & Richardson PC and its impressive online reputation, so we took a few minutes to talk with the Office Manager, Rob.

The first question we had for Rob was what is it that sets Richards & Richardson PC apart from their competition in Michigan. Rob pointed to the fact that they are a great family practice that has watched many children grow up.

We also wanted to know what their mission is at Richards & Richardson PC and how they work to make the world a better place. Here’s what Rob had to say:

“We treat everyone like family! “

Building Success With Excellent Physicians

Rob attributes Richards & Richardson PC’s strong online reputation to the practice’s excellent physicians.

Outside of building a powerful online reputation, Richards & Richardson PC has gotten their name out there through health fairs, referrals and word of mouth.

There are so many business owners out there looking to build the kind of online reputation Richards & Richardson PC has. Here’s Rob’s expert advice for them:

“Always have oversight, and make the customer number one.”


Congratulations to the team at Richards & Richardson PC for being a 2019 Top Rated Local award winner, and thank you so much, Rob, for taking the time to speak with us!

We highly recommend Richards & Richardson PC in Rochester. Visit their website today!

Michigan’s Top Rated Local® Pet Groomers Award Winner: The Classy Canine

Top Rated Local® is pleased to announce that The Classy Canine is an award winner for pet groomers in 2019.

If you are looking for a pet groomer that will safely and lovingly get your pet to look and feel their best, look no further than this award-winning company!

The Classy Canine has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.98 stars, earning them an impressive Rating Score™ of 97.83 and a 2019 Top Rated Local award for ranking as one of the top 10 pet groomers in Michigan!

Here’s just one of their many five-star reviews:

“They consistently do a fabulous job. The staff is always friendly and accommodating. Daisy isn’t even afraid to go there like she is with the vet and other salons we have visited.” – J.F.

It is because of excellent reviews like this that The Classy Canine is now able to call themselves a Top Rated Local award winner!

Not Your Average Pet Groomer

We were excited to learn all about The Classy Canine and how they have gotten where they are today, so we sat down with the owner, Karina MacIntosh.

The Classy Canine has been pampering pooches in East Lansing in a safe and loving atmosphere and offers incredible services, like jojoba hot oil treatments and shea butter paw pad treatments, as well as standard grooming. Every pet’s groom also includes a blueberry facial and, of course, a bandana or a bow! Karina told us that her business mission is to make sure people’s dogs get cleaned up in a timely manner and to always treat them well.

We learned how personable their services are at The Classy Canine:

“We take the time to talk to people, and we realize these pets are their family! I try to treat every dog like they’re my dog.”

Karina also told us about the time that goes into making sure the dogs are comfortable and safe, which is their top priority:

“I don’t rush things. It takes as long as it takes to make sure the dog is comfortable. We take care of a lot of dogs that haven’t done well at other places. They do well here because I tell people I’d rather send your dog home with a few hairs out of place than force them to do something else. If you want your dog in and out quickly, this probably isn’t the place for you.”

Building Success Through Word of Mouth

The Classy Canine has managed to build their incredible reputation primarily thanks to word of mouth. Karina told us about the value of a great review:

“Your pets are like your kids; you want to hear good experiences from other people. Anyone can say they’re a groomer, so I let other people speak for me to back me up! I want people to feel comfortable leaving their dogs here.”

There are many businesses out there that are looking to build as impressive a reputation as The Classy Canine has managed to. We asked if Karina could share any expert advice with these companies. Here’s what she had to say:

“You need to have perseverance! I opened the grooming shop in the middle of a recession when there was a grooming shop on every corner. You have to listen to your customers, but you also have to know how to run a business.”

Karina ended our chat with this touching sentiment:

“Thank you to all of our customers for always believing in us and trusting us with your animals!”


Congratulations to The Classy Canine for being a 2019 Top Rated Local award winner, and special thanks to Karina for taking the time to speak with us!

Michigan’s Top Rated Local® Accounting Firms Award Winner: The Accounting Office, Inc.

Top Rated Local® is pleased to announce that The Accounting Office, Inc. is an award winner for accounting firms in 2019!

If you are looking for an accounting firm you can count on, look no further than this award-winning company!

The Accounting Office, Inc. has received many overwhelmingly positive reviews across verified sites with an average rating of 4.60 stars, earning them an impressive Rating Score™ of 83.97 and a 2019 Top Rated Local award for ranking among the top five accounting firms in Michigan!

Here’s just one of their many five-star reviews:

“The Accounting Office is very helpful and good at what they do. I can always come to them with odds-and-ends accounting questions, and they are always on top of getting things finished in a timely manner. They are all very positive, helpful people over there, and that in itself is a blessing, being that dealing with money can be stressful in and of itself. I’d say go to them with any of your accounting needs!” -Katrina S.

It is because of rave reviews like this that The Accounting Office, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Accounting Firm

We were excited to learn all about how The Accounting Office, Inc. has been able to build such an exemplary reputation, so we sat down with the owner, Ted.

The first thing we wanted to know was what it is that makes The Accounting Office, Inc. stand apart from their competitors. In Ted’s words, “The thing that sets us apart is generating financial statements, tax projections, and tax planning and tax returns. We take a holistic approach; we start at the beginning with proper planning to help clients avoid tax season problems…”

Building Success Through Feedback

According to Ted, the secret to his business’ success is taking feedback. He told us, “We ask our customers for feedback! We value their opinions.”

When it comes to marketing, Ted and his team focus on community involvement and referrals.

There are many businesses out there that are looking to build as stellar a reputation as The Accounting Office, Inc. has managed to. We asked if Ted could share any expert advice with these companies. Here’s what he had to say:

“Do something that nobody else does, something unique that [hasn’t been done before]. Have your processes and procedures down.”


Congratulations to The Accounting Office, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Ted for taking the time to speak with us! Check out their website here!

Michigan’s Top Rated Local® Physical Therapists Award Winner: Owens Physical Therapy Specialists

Top Rated Local® is pleased to announce that Owens Physical Therapy Specialists is an award winner for physical therapists in 2019.

If you are looking for a reputable and caring physical therapist that will work with you to help you to heal, look no further than this award-winning company!

Owens Physical Therapy Specialists has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 95.40 and a 2019 Top Rated Local award for ranking as one of the top 10 physical therapists in Michigan!

Here’s just one of their many five-star reviews:

“I could not have asked for a better place to rehab. The ENTIRE staff is extremely kind and knowledgeable. I was always excited to go to PT because I knew the staff was doing everything they could to help me get to full health. [They are the] best physical therapy center in Grand Rapids.” J.M.

It is because of excellent reviews like this that Owens Physical Therapy Specialists is now able to call themselves a Top Rated Local award winner!

Not Your Average Physical Therapist

We were excited to learn all about Owens Physical Therapy Specialists and how they have gotten where they are today, so we sat down with the owner and Physical Therapist, Jim Owens.

The first thing we wanted to know was what it is that makes Owens Physical Therapy Specialists stand apart from their competitors. We learned that every patient meets with Dr. Owens for a full hour and will always receive one-on-one care. Dr. Owens described their company mission as:

“To serve our clients, put them first, and treat them like family.”

Building Success Through Community Involvement

Owens Physical Therapy Specialists has gained an impressive reputation, and Jim said that immersing themselves in marketing and allowing it to help has been very beneficial for them. Jim himself was born and raised in Michigan, and truly cares about the people and the community. He is a Professor at Grand Valley State University and works with a foster home in the community.

There are many businesses out there that are looking to build as impressive a reputation as Owens Physical Therapy Specialists has managed to. We asked if Jim could share any expert advice with these companies. Here’s what he had to say:

“Don’t get stuck having your business work you; you work the business.”


Congratulations to Owens Physical Therapy Specialists for being a 2019 Top Rated Local award winner, and special thanks to Jim for taking the time to speak with us!

Michigan’s Top Rated Local® Home Contractors Award Winner: Miles Bradley Building

Top Rated Local® is pleased to announce that Miles Bradley Building is a two-time award winner in 2019.

If you are in need of an expert for exterior finish carpentry, or a custom deck, sunroom, gazebo, or screen enclosure, look no further than this award-winning company!

Miles Bradley Building has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 99.33 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and one of the top three home contractors in Michigan!

Here’s just one of their many five-star reviews:

“[I had a] great experience with these deck builders. We replaced our old wood deck with a new composite deck, and the results are amazing. The details speak for themselves. The crew was skilled, clean, and very professional.” – C.U.

It is because of excellent reviews like this that Miles Bradley Building is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Contractor

We were excited to learn all about Miles Bradley Building and how they have gotten where they are today, so we sat down with the Sales and Project Manager, Andrew Hodge.

The first thing we wanted to know was what it is that makes Miles Bradley Building stand apart from their competitors. Andrew told us that customer satisfaction is their top priority, so their customer service is second to none. They make it a point to always be responsive to the customer. He said that they love to give back to their community by being able to offer more jobs.

Building Success With a Pristine Reputation

Miles Bradley Building has managed to earn quite a remarkable reputation in the 26 years they’ve been in business, so we were excited to hear about some of the ways they have marketed and grown their company in that time. We learned that they attend home shows in the early spring and keep up with their website, but that the shining stars for their growth have been referrals and maintaining their remarkable reputation. Andrew told us that they have maintained that strong reputation by providing great customer service and by offering reliability and constant communication.

There are many businesses out there that are looking to build as impressive a reputation as Miles Bradley Building has managed to. We asked if Andrew could share any expert advice with these companies. Here’s what he had to say:

“Customer service is key! Always keep the customer happy, back up your work, and always build a strong base of referral clients.”


Congratulations to Miles Bradley Building for being a 2019 Top Rated Local award winner, and special thanks to Andrew for taking the time to speak with us!

Michigan’s Top Rated Local® Landscapers Award Winner: Dos Amigos Landscaping

Top Rated Local® is pleased to announce that Dos Amigos Landscaping is an award winner for landscapers in 2019.

If you are looking for a landscaper that will help you to have the nicest yard on the block, look no further than this award-winning company!

Dos Amigos Landscaping has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 90.42 and a 2019 Top Rated Local award for ranking as one of the top five landscapers in Michigan!

Here’s just one of their many five-star reviews:

“They are some of the best services I have had; they had their equipment ready and went over and above what I expected, and the house looks better than it has in 30 years! And the price was unexpected and highly appreciated.” – R.O.

It is because of excellent reviews like this that Dos Amigos Landscaping is now able to call themselves a Top Rated Local award winner!

Not Your Average Landscaper

We were excited to learn all about Dos Amigos Landscaping and how they have gotten where they are today, so we sat down with the co-owner (with his business partner, Ruban), Ricardo.

The first thing we wanted to know was what it is that makes Dos Amigos Landscaping stand apart from their competitors. Ricardo told us that they make themselves stand out by offering reliable and friendly service.

Building Success By Practicing Patience

Dos Amigos Landscaping has grown immensely over their five years in business, and Ricardo says that they have grown thanks to referrals and word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Dos Amigos Landscaping has managed to. We asked if Ricardo could share any expert advice with these companies. He offered that new business owners should always remember that it takes patience.


Congratulations to Dos Amigos Landscaping for being a 2019 Top Rated Local award winner, and special thanks to Ricardo for taking the time to speak with us!

Michigan’s Top Rated Local® Roofing Contractors Award Winner: RAM Residential Remodeling

Top Rated Local® is pleased to announce that RAM Residential Remodeling is an award winner for roofing contractors in 2019!

If you are looking for a roofing contractor that will work quickly to get the job done right the first time, look no further than this award-winning company!

RAM Residential Remodeling has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.76 stars, earning them an outstanding Rating Score™ of 95.56 and a 2019 Top Rated Local award for ranking among the top five roofing contractors in Michigan!

Here’s just one of their many five-star reviews:

“You are awesome! I will recommend RAM Residential Remodeling whenever I get a chance to do so. This is a great company and are great people to deal with. Again, thank you. You are appreciated more than you know! And the roof looks great!” -Chris K.

It is because of phenomenal reviews like this that RAM Residential Remodeling is now able to call themselves a Top Rated Local award winner!

Not Your AverageRoofing Contractor

We were excited to learn all about how RAM Residential Remodeling has been able to build such an excellent reputation, so we sat down with the owner, Roger.

The first thing we wanted to know was what it is that makes RAM Residential Remodeling stand apart from their competitors. In Roger’s words, “We believe we are the only honest roofing company in the country.”

When asked about the RAM Residential Remodeling mission, Roger said, “We want to deliver high-quality service at a fair value.”

Building Success Through Strategy

According to Roger, the RAM Residential Roofing secret to success is placing ads in the correct place.

There are many businesses out there that are looking to build as terrific a reputation as RAM Residential Remodeling has managed to. We asked if Roger could share any expert advice with these companies. Here’s what he had to say:

“Do your job the right way no matter what.”


Congratulations to RAM Residential Remodeling for being a 2019 Top Rated Local award winner, and special thanks to Roger for taking the time to speak with us! Check out their website here!

Michigan’s Top Rated Local® Roofing Contractors Award Winner: Moore & Sons Roofing

Top Rated Local® is pleased to announce that Moore & Sons Roofing is an award winner for roofing contractors in 2019!

If you are looking for a roofing contractor that will make sure your home or business is safe from the elements, look no further than this award-winning company!

Moore & Sons Roofing has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.83 stars, earning them an incredible Rating Score™ of 98.31 and a 2019 Top Rated Local award for ranking not only among the top three roofing contractors in Michigan, but among the top 100 businesses in the state overall!

Here’s just one of their many five-star reviews:

“Wow, I can’t believe how quick they got the job done and how awesome it looks. There’s no reason to go with the bigger, more expensive guys. They completed the whole job in one and a half days, and their clean up made it seem like nobody was here. Great job and thanks!!!!” -Kevin R.

It is because of fantastic reviews like this that Moore & Sons Roofing is now able to call themselves a Top Rated Local award winner!

Not Your Average Roofing Contractor

We were excited to learn all about how Moore & Sons Roofing has been able to build such an impressive reputation, so we sat down with one of the co-owners, Ed Moore Jr.

The first thing we wanted to know was what it is that makes Moore & Sons Roofing stand apart from their competitors. In Ed’s words, “We’re a small, family-owned company. Our name is on the wall. Our reputation and brand are very important. We offer all the services that all the national contractors do but at a local level.”

When asked about the Moore & Sons Roofing mission, Ed said, “We make sure that we install roofs properly with well-trained workmen, and we treat every roof like it’s our own home.”

Building Success Through Organic Growth

There are many businesses out there that are looking to build as phenomenal a reputation as Moore & Sons Roofing has managed to. We asked if Ed could share any expert advice with these companies. Here’s what he had to say:

“Start small, and make customers happy. Grow the business organically.”


Congratulations to Moore & Sons Roofing for being a 2019 Top Rated Local award winner, and special thanks to Ed for taking the time to speak with us! Check out their website here!

Michigan’s Top Rated Local® Acupuncturists Award Winner: Livonia Community Acupuncture

Top Rated Local® is pleased to announce that Livonia Community Acupuncture is an award winner for acupuncturists in 2019.

If you are looking for an acupuncturist that will work with you to offer you pain relief and a healthy lifestyle, look no further than this award-winning company!

Livonia Community Acupuncture has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.86 stars, earning them an impressive Rating Score™ of 94.61 and a 2019 Top Rated Local award for ranking as one of the top 10 acupuncturists in Michigan!

Here’s just one of their many five-star reviews:

“Aaron provides outstanding acupuncture services at a fair price. I’ve visited over a dozen times, and each visit was a great experience! I believe acupuncture has been positive for my quality of sleep, energy levels, and stress reduction.” – N.H.

It is because of excellent reviews like this that Livonia Community Acupuncture is now able to call themselves a Top Rated Local award winner!

Not Your Average Acupuncturists

We were excited to learn all about how Livonia Community Acupuncture has been able to build such an impressive reputation, so we sat down with the owner, Aaron.

The first thing we wanted to know was what it is that makes Livonia Community Acupuncture stand apart from their competitors. Aaron told us that his goal is to work one patient at a time. Aaron was trained by world-famous Dr. Hu Huang, who is the primary researcher of Tung’s Extraordinary Points. He says that the results of his practice are instant. Aaron told us:

“The secret of success is continually improving your own craft. If you do not move forward, you move backward — because life is a constant stream.”

We asked him to tell us about his company’s mission, or how they work to make the world a better place. He said:

“It starts with one patient at a time. It extends from communities to communities, nation to nation. If we are able to make real changes, the changes have to start from within. It’s hard to tell a whole group of people to do this, to not do that — it starts with the small things. Build on this. Everything reflects upon one another, it’s how people perceive others — so you can help others. Start within, and work your way out to help everyone.”

Building Success Through Dedication

There are many businesses out there that are looking to build as impressive a reputation as Livonia Community Acupuncture has managed to. We asked if Aaron could share any expert advice with these companies. Here’s what he had to say:

“Be focused and dedicated to one thing; there is a lot of value in doing this.”


Congratulations to Livonia Community Acupuncture for being a 2019 Top Rated Local award winner, and special thanks to Aaron for taking the time to speak with us!

Michigan’s Top Rated Local® Plumbers Award Winner: First Class Plumbing

Top Rated Local® is pleased to announce that First Class Plumbing is an award winner for plumbers in 2019!

If you are looking for a plumber that will treat your home or business with the utmost care, look no further than this award-winning company!

First Class Plumbing has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.74 stars, earning them a stupendous Rating Score™ of 95.37 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in Michigan!

Here’s just one of their many five-star reviews:

“I’m very pleased with the job they did. They worked all the time they were here. They left my kitchen clean and near when they finished. They were very polite and they paid attention to my dog too. I will use them again.” -Sharon B.

It is because of terrific reviews like this that First Class Plumbing is now able to call themselves a Top Rated Local award winner!

Not Your Average Plumber

We were excited to learn all about how First Class Plumbing has been able to build such an excellent reputation, so we sat down with the owner, Stephen.

The first thing we wanted to know was what it is that makes First Class Plumbing stand apart from their competitors. According to Stephen, a few key factors come into play to separate First Class Plumbing from their competition. He said, “We have flat rate pricing. We give you a price before you start and offer great customer service with state of the art equipment. We do what’s right for and educate the customer. We even warranty everything we do for three years.”

Stephen and his team work hard to make their work as sustainable and environmentally friendly as possible. He told us that they use lots of recyclable materials and always try to repair, instead of replace, things.

Building Success Through Continued Learning

There are many businesses out there that are looking to build as impressive a reputation as First Class Plumbing has managed to. We asked if Stephen could share any expert advice with these companies. Here’s what they had to say:

“Research and try. Ask somebody who has done it. Educate yourself.”


Congratulations to First Class Plumbing for being a 2019 Top Rated Local award winner, and special thanks to Stephen for taking the time to speak with us!