Illinois’ Top Rated Local® Deck Builders: Platinum Decking

Platinum Decking is a Top Rated Local® deck building company in Illinois!

Turn your property into the oasis you’ve always wanted it to be with the help of Platinum Decking, which serves Barrington, Palatine, Naperville and the surrounding areas.

Platinum Decking has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a fantastic Rating Score™ of 97.00!

Here’s just one of the many five-star reviews that got them there:

“Working with Tom is an absolute breeze. It’s rare to find a quality contractor who does a great job [and] even more rare to find one who also communicates. The most important thing that I look for in a contractor is communication. His communication from start to finish was very impressive and handled every issue/hiccup with ease. HIGHLY RECOMMENDED!” – Austin O.

Not Your Average Deck Building Company

We wanted to learn what makes this one-of-a-kind business tick, so we took a few minutes to talk with Tom Ackmann, the owner of Platinum Decking.

To kick off our conversation, we asked Tom about what makes Platinum Decking unique compared to their competition in Illinois. Tom told us:

“You’re not going to get a better product at a better price. There are three parts to a good business: the quality of the job, the workmanship and the price. …We are now the biggest decking company in the state because we focus on all of them…”

Tom went on to tell us that everyone on their team knows exactly what they are doing, and they do it right.

We also asked Tom about the Platinum Decking mission and how they work to make the world a better place. Here’s his response:

“At the end of the day, we strive for 100-percent customer service. We aren’t going to be done with a job until our consumers are fully happy. We like to make money, but that’s not the forefront mission. We make sure that the customer enjoys the process, and that’s unique in this industry.”

Building Success Through Customer Service

Tom credits Platinum Decking’s strong online reputation to their commitment to customer service:

“My businesses partner and I were in a painting business for 13 years. We built this business on customer service. We noticed that, in doing these decks, so many people would be disappointed that we would have to redo them due to weather. We took that need and turned it into a business. We now only do decks. We are the leaders in customer service in painting.”

Outside of building a powerful online reputation, Platinum Decking has grown by knocking on doors. Tom added:

“We recognize that a lot of contractors are old-school, so we strive to hit that target.”

There are many business owners looking to grow their business and build their online reputation. Here’s Tom’s expert advice for them:

“The number one key is keeping it in-house. You have to continue to work on it. It’s more affordable, and you have more control.”

Congratulations to Platinum Decking for being a 2019 Top Rated Local business, and thank you so much, Tom, for taking the time to speak with us!

We highly recommend Platinum Decking in Barrington. Visit their website today!

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