Top Rated Local® is pleased to announce that Express Dry Carpet Cleaning is an award winner for carpet cleaners in 2019!
If you are looking for a carpet cleaner that will make your carpets look like new, look no further than this award-winning company!
Express Dry Carpet Cleaning has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.75 stars, earning them an exemplary Rating Score™ of 97.52 and a 2019 Top Rated Local award for ranking as the number one carpet cleaner in Maryland!
Here’s just one of their many five-star reviews:
“We’ve used these guys twice to clean our couch. They’re great. Both times they arrived on time and were extremely professional, and their work is great. Our couch looks brand new when they’re done. I wholeheartedly recommend them to anyone with carpet and upholstery cleaning needs.” -Sean H.
It is because of tremendous reviews like this that Express Dry Carpet Cleaning is now able to call themselves a Top Rated Local award winner!
Not Your Average Carpet Cleaner
We were excited to learn all about how Express Dry Carpet Cleaning has been able to build such a terrific reputation, so we sat down with the lead technician, Nadil Sageer.
The first thing we wanted to know was what it is that makes Express Dry Carpet Cleaning stand apart from their competitors. In Nadil’s words, “Our process is what sets us apart. We don’t saturate the carpets with a lot of water, we remove as many of the stains as we possibly can, we show up on time, and we give every job 100%. We put our prices on our website so that everything is really clear to our customers.”
Building Success Through Customer Relationships
According to Nadil, the Express Dry Carpet Cleaning secret to success comes down to their relationships with their customers. “When we talk to our customers we are as open and comprehensive as possible. We walk them through the entire process from pricing to how long things will dry, so that there aren’t any surprises. There are never any hidden costs to what we do, unlike a lot of our competitors, so our customers appreciate our honesty,” he said.
When it comes to marketing, Express Dry Carpet Cleaning focuses on word of mouth and referrals.
There are many businesses out there that are looking to build as phenomenal a reputation as Express Dry Carpet Cleaning has managed to. We asked if Nadil could share any expert advice with these companies. Here’s what he had to say:
“Do a good job, don’t hide costs, give every job 100 percent and guarantee your work. Treat the carpet like your own the carpet!”
Congratulations to Express Dry Carpet Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Nadil for taking the time to speak with us! Check out their website here!
