Maryland’s Top Rated Local® Award Winner: Comfort Keepers of Rockville

Top Rated Local® is pleased to announce that Comfort Keepers of Rockville is a 2019 award winner in Maryland!

If you’re looking for compassionate, professional home health care for yourself or your loved one, look no further than Comfort Keepers of Rockville.

Comfort Keepers of Rockville has received dozens of reviews with an average rating of 4.97 stars, earning them a stupendous Rating Score™ of 95.73 and a 2019 Top Rated Local award in Maryland!

Here’s just one of their many five-star reviews:

“Caring for aging parents is not easy. Comfort Keepers of Rockville has been a ‘godsend’ for our family. Anyone in this position knows the emotional, physical, psychological and financial toll associated with providing the appropriate care for your loved one. Comfort Keepers has been compassionate, caring and problem-solving. They will work with you to find the right person to place in your home. The owners and their staffing representatives understand how important the service is that they provide. Heartfelt thanks to Barbara H. for her professionalism, concern, availability to take a call and to listen.” – Donna R.

Not Your Average Home Health Care Provider

We wanted to learn all about Comfort Keepers of Rockville and its impressive online reputation, so we took a few minutes to talk with the owner, David Gibson.

The first question we had for David was what is it that sets Comfort Keepers of Rockville apart from their competition in Maryland. David told us that what makes them unique is the involvement of the entire team to take care of the client. It’s more than just a caregiver taking care of the client. They also use technology to make sure the client is taken care of and communicated with.

We also wanted to know what their mission is at Comfort Keepers of Rockville and how they work to make the world a better place. David shared with us that their mission is to elevate the human spirit and help seniors remain happy and healthy at home.

Building Success by Taking the Job Seriously

David attributes Comfort Keepers of Rockville’s strong online reputation to their commitment to taking the job seriously, investing in oversight and supervision of their caregivers, and creating a team so that every client can have a support system.

Outside of building a powerful online reputation, Comfort Keepers of Rockville has gotten their name out there through local magazines, digital advertising, networking for strategic partnerships and lots of word of mouth.

There are so many business owners out there looking to build the kind of online reputation Comfort Keepers of Rockville has. Here’s David’s expert advice for them:

“Try to have a passion for whatever you are going to do. Hire quality help as soon as possible. Always provide customer service.”


Congratulations to the team at Comfort Keepers of Rockville for being a 2019 Top Rated Local award winner, and thank you so much, David, for taking the time to speak with us!

We highly recommend Comfort Keepers of Rockville. Visit their website today!

Maryland’s Top Rated Local® Interior Designers Award Winner: Hartman Design Group

Top Rated Local® is pleased to announce that Hartman Design Group is a 2019 award winner for interior designers in Maryland!

If you’re looking for innovative design solutions in Rockville, look no further than Hartman Design Group.

Hartman Design Group has received dozens of reviews on four verified sites with an average rating of 4.78 stars, earning them an extraordinary Rating Score™ of 95.80 and a 2019 Top Rated Local award for ranking among the top 10 interior designers in all of Maryland!

Here’s just one of their many five-star reviews:

“We partnered with Hartman Design Group to transform an existing, 20-year-old multifamily building to a Class A apartment community that competes with new product. They exceeded our expectations. The space is now a stunning, urban living experience with all of the amenities that today’s resident demands, including multiple co-working spaces, a dramatic lobby, a sports bar and a brand new state-of-the-art fitness center. The feedback from residents and our investment team has been overwhelmingly positive.” – Chris S.

Not Your Average Interior Design Firm

Marly Emmanuel, a Marketing Associate at Hartman Design Group, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its tremendous online reputation.

The first thing we wanted to know was what it is that sets Hartman Design Group apart from the many other interior design firms in Maryland. Here’s Marly’s response:

“Since our founding in 1987, Hartman Design Group has earned a reputation as a creative, award-winning team of interior designers. We are known for creating interior spaces that people love to live and work in. We care about our people, and our people care about each other. We have fun hanging together in our sunny communal lounge and outside of our office at regular happy hours. We are friends and colleagues.”

Marly went on to say:

“Working at HDG is both exciting and challenging. We are blessed with amazing clients and creative projects, and we foster a collaborative environment in which our staff can choose to work heads down in their own generous, personal workspace or in multiple co-working spaces throughout our newly renovated, fresh and bright office. We are creative, collaborative and committed. Together, we help people love where they live.”

We also wanted to know why they do what they do at Hartman Design Group and how they work to make the world a better place. Here’s what Marly had to say:

“We are invested in our people and their future. As a multi-generational group, we mentor and teach each other. Our senior staff is generous with the knowledge that they have gathered over the years, and our young group continually inspires us with new and out-of-the-box ideas. We believe that creativity blossoms out of a caring energized and diverse culture.”

Building Success With an Unbeatable Team

When we asked Marly about Hartman Design Group’s secret to such a strong online reputation, she said:

“We’re blessed to have an amazing group of clients, consultants and designers that helps us get our mission and vision out there.”

Marly added:

“We have been in the business for over 30 years, and our holistic approach to every design project is the force behind our strong reputation. The HDG business philosophy focuses on respect for history, architecture and the environment, and — most importantly — it focuses on respect for every dollar a client dedicates to a design goal. We grow our business by empowering our team and clients!”

Clearly, Marly knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Take good care of your employees and clients.”


Congratulations to the team at Hartman Design Group for being a 2019 Top Rated Local award winner, and thank you so much, Marly, for taking the time to speak with us!

We highly recommend Hartman Design Group in Rockville. Visit their website today!

Maryland’s Top Rated Local® Computer IT Services Award Winner: Restore Computer Repair of Baltimore

Top Rated Local® is pleased to announce that Restore Computer Repair of Baltimore is a 2019 award winner for computer IT services in Maryland!

Whether you’re in need of data recovery or virus removal, there’s no better company to turn to than Restore Computer Repair of Baltimore.

Restore Computer Repair of Baltimore has received multiple reviews on three verified sites with an average rating of 4.92 stars, earning them an exemplary Rating Score™ of 95.24 and a 2019 Top Rated Local award for ranking among the top 10 computer IT services in all of Maryland!

Here’s just one of their many five-star reviews:

“I called and needed a repair that would have been costly. Instead of taking my money, they told me how to get a new device for the same price and restore my info. They didn’t take advantage of me, and to me, that is an excellent business practice!” – C.M.

Not Your Average Computer IT Service

Sam Palm, the owner of Restore Computer Repair of Baltimore, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Restore Computer Repair of Baltimore apart from the many other computer IT services in Maryland. Sam told us that the difference is, when you call Restore Computer Repair of Baltimore, you’ll speak with Sam himself, who is not only the owner but the technician who will actually work on your computer.

We also wanted to know why they do what they do at Restore Computer Repair of Baltimore and how they work to make the world a better place. Sam shared with us that their mission is to be the top rated repair shop in all of Baltimore.

Building Success Through Google

When we asked Sam about Restore Computer Repair of Baltimore’s secret to such a strong online reputation, he pointed to their presence on Google.

Outside of building the kind of online reputation any business owner would envy, Restore Computer Repair of Baltimore has spread the word about who they are and what they do through SEO (search engine optimization), TPA (Top Placement Ads) and social media management.

Sam ended our conversation by telling us that they won the Best of Baltimore in 2015.


Congratulations to the team at Restore Computer Repair of Baltimore for being a 2019 Top Rated Local award winner, and thank you so much, Sam, for taking the time to speak with us!

We highly recommend Restore Computer Repair of Baltimore in Rockville. Visit their website today!

Maryland’s Top Rated Local® Plastic Surgeons Award Winner: Plastic Surgery Of Southern Maryland, PA

Top Rated Local® is pleased to announce that Plastic Surgery Of Southern Maryland, PA is an award winner for plastic surgeons in 2019.

If you are looking for a reliable and compassionate plastic surgeon, look no further than this award-winning company!

Plastic Surgery Of Southern Maryland, PA has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.70 stars, earning them an impressive Rating Score™ of 95.00 and a 2019 Top Rated Local award for ranking as one of the top 10 plastic surgeons in Maryland!

Here’s just one of their many five-star reviews:

“Dr Erhmentraut is the best!! His calm demeanor and his kindness was so appreciated at a time in my life that was quite scary. He also did an amazing job for me! I can’t say enough about his staff, either. Everyone is so nice and is there to help guide you through it. I have to give a huge thanks to his assistant, Tara; she is so sweet and helpful!! I want to give a huge thank you to the doctor and the entire staff!!” – K.K.

It is because of excellent reviews like this that Plastic Surgery Of Southern Maryland, PA is now able to call themselves a Top Rated Local award winner!

Not Your Average Plastic Surgeon

We were excited to learn all about Plastic Surgery Of Southern Maryland, PA and how they have gotten where they are today, so we sat down with the Office Manager, Michelle Ehrmantraut.

The first thing we wanted to know was what it is that makes Plastic Surgery Of Southern Maryland, PA stand apart from their competitors. Michelle told us:

“We treat our patients with kindness and loving care, and we make sure that they feel like they are family and are in a place where they can be comfortable.”

We also wanted to know more about the Plastic Surgery Of Southern Maryland, PA business mission. Michelle said:

“Our mission is to offer compassionate, caring [service], and to take our time with each patient to compose a treatment plan tailored to their individual cosmetic desires.”

Building Success Through Positive Reviews

Plastic Surgery Of Southern Maryland, PA has grown their incredible reputation through TV ads, word of mouth, and reviews. Michelle told us about the importance of online reviews, and told us:

“We follow up with them to ensure excellent care, and we ask that they provide before and after photos as well as a detailed review for future patients to see.”

There are many businesses out there that are looking to build as impressive a reputation as Plastic Surgery Of Southern Maryland, PA has managed to. We asked if Michelle could share any expert advice with these companies. Here’s what she had to say:

“Work up those reviews!!”


Congratulations to Plastic Surgery Of Southern Maryland, PA for being a 2019 Top Rated Local award winner, and special thanks to Michelle for taking the time to speak with us!

Maryland’s Top Rated Local® Lawn Care Companies Award Winner: Agro Lawn

Top Rated Local® is pleased to announce that Agro Lawn is an award winner for lawn care companies in 2019.

If you are looking for a lawn care company that will make your lawn the envy of the neighborhood, look no further than this award-winning company!

Agro Lawn has received many overwhelmingly positive reviews across multiple different verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 92.40 and a 2019 Top Rated Local award for ranking as one of the top five lawn care companies in Maryland!

Here’s just one of their many five-star reviews:

“Agro Lawn was a great company to work with. They did a wonderful job of recovering our lawn. When we bought the house, there were lots of dead patches. The lawn looked horrible. Agro Lawn really brought it back to life. It’s lush and green and looks very healthy. We’ve been using them for several years and couldn’t be happier. The website is also very user friendly and easy to use. I highly recommend them!” – J.D.

It is because of excellent reviews like this that Agro Lawn is now able to call themselves a Top Rated Local award winner!

Not Your Average Lawn Care Company

We were excited to learn all about Agro Lawn and how they have gotten where they are today, so we sat down with the Co-Owner, Steven Bailey.

Steven and his brother, Patrick, started Agro Lawn 25 years ago. Steven has been working in the lawn care industry since high school. He went to college and had initially wanted to stay in landscaping and mowing, but soon transitioned to majoring in horticulture with an emphasis in turf management.

Agro Lawn is the largest locally-owned lawn care business in Howard County. Its employees are very well versed in the kind of turf management needed in their specific area. This team is able to provide years of experience and a great eye for knowing exactly what needs to be done.

Longevity is another plus this company is able to provide their clients, with some employees having been with the company for over 10 years.

The first thing we wanted to know was what it is that makes Agro Lawn stand apart from their competitors. Steven told us about their excellent service and the importance they place on educating their customers:

“We stand behind our work. If there is a concern, we will fix it. We educate our customers on everything involved with their lawn, which is very important in Maryland. We never try to overpromise.”

We also asked if Steven could tell us a bit more about their business mission:

“Our mission is to provide sustainability in lawn care. Green is in our veins!”

Building Success in the Lawn Care Industry

Agro Lawn has earned a truly impressive reputation, so we were excited to hear about how they have gotten their name out and grown their business. Steven told us that they send out postcards and do a lot of outreach within their community. In fact, they just finished sponsoring a 5k supporting F.I.R.N. in Columbia, Maryland.

Agro Lawn has also benefited from positive reviews. Steven told us a bit about their review process:

“In lawn care, the results speak for themselves. If customers are happy with the way the lawn looks, the way they were treated, and the price, they will leave you a great review!”

There are many businesses out there that are looking to build as impressive a reputation as Agro Lawn has managed to. We asked if Steven could share any expert advice with these companies. Here’s what he had to say:

“Get as much training as possible in the service or trade you are going to perform. If you decide to go on your own, go all in. You have to sink or swim with the business.”


Congratulations to Agro Lawn for being a 2019 Top Rated Local award winner, and special thanks to Steven for taking the time to speak with us!

Maryland’s Top Rated Local® Landscapers Award Winner: Blue Collar Scholars

Top Rated Local® is pleased to announce that Blue Collar Scholars is an award winner for landscapers in 2019.

If you are looking for a landscaper that will make your yard the envy of the neighborhood, look no further than this award-winning company!

Blue Collar Scholars has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.59 stars, earning them an impressive Rating Score™ of 86.92 and a 2019 Top Rated Local award for ranking as one of the top 10 landscapers in Maryland!

Here’s just one of their many five-star reviews:

“Their attention to detail is just amazing. Workmanship, friendliness, and quality were what I got. To get specific, they built an amazing patio in my backyard, fixed a HUGE drainage problem on the right side of my home, and took care of all my landscaping needs.” – S.T.

It is because of excellent reviews like this that Blue Collar Scholars is now able to call themselves a Top Rated Local award winner!

Not Your Average Landscaper

We were excited to learn all about Blue Collar Scholars and how they have gotten where they are today, so we sat down with the owner, Sam Forline.

The first thing we wanted to know was what it is that makes Blue Collar Scholars stand apart from their competitors. Sam told us about how much their team deeply cares about the work they do. He said that they are in this business because of how much they care. They make sure that they have the best employees for the job, fix problems that arise, and always do quality

work.

He also told us a bit about their business mission:

“We love creating beautiful surroundings and making sure that things look good around our clients. Many studies show that, when your surroundings are nice, creative, and beautiful, you feel better as a person. So, we love creating beautiful surroundings for people.”

Building Success Through Word of Mouth

Blue Collar Scholars has gained an incredible reputation, and Sam said that it’s all thanks to word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Blue Collar Scholars has managed to. We asked if Sam could share any expert advice with these companies. Here’s what he had to say:

“Just make sure your customers are happy. When customers are happy, they tend to tell everyone.”


Congratulations to Blue Collar Scholars for being a 2019 Top Rated Local award winner, and special thanks to Sam for taking the time to speak with us!

Maryland’s Top Rated Local® Massage Therapists Award Winner: Ethos Of Annapolis

Top Rated Local® is pleased to announce that Ethos Of Annapolis is an award winner for massage therapists in 2019.

If you are looking for a zen escape where you can take a pause from your busy schedule and truly feel refreshed, look no further than this award-winning company!

Ethos Of Annapolis has received many overwhelmingly positive reviews with a perfect average rating of 5.00 stars, earning them an impressive Rating Score™ of 88.00 and a 2019 Top Rated Local award for ranking as one of the top 10 massage therapists in Maryland!

Here’s just one of their many five-star reviews:

“This is by far the BEST massage and facial ever! You don’t know what you’re missing! If you haven’t been here yet, you need to book an appointment! I promise you won’t be disappointed!” – K.S.

It is because of excellent reviews like this that Ethos Of Annapolis is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapist

We were excited to learn all about Ethos Of Annapolis and how they have gotten where they are today, so we sat down with the Spa Manager, Becky Arden.

The first thing we wanted to know was what it is that makes Ethos Of Annapolis stand apart from their competitors. Becky told us about their dedication to personalized care and to fostering a comfortable atmosphere where people feel cared for:

“We very much pride ourselves on being very comfortable, very zen, and very relaxing. We truly do mean it when we say that the time that is set for the client is set solely for that client. We do everything in our power, plus some, to cater to their every need. So, it’s more than just coming in for a massage or a facial; we are here to be your friend; we’re here to hear about the struggles going on in your life. We’re here to make your entire mood better. When you leave, we want you to feel like you’re part of a family. We’re on a first-name basis with our clients. We have a lot of families, husbands, wives, and even children that come in to see us. We really go above and beyond to make sure everyone knows that they’re part of a family. They’re not just coming to get a service. They’re coming to really interact with a person.”

We asked Becky if she could share a bit about their business mission, and she told us all about the importance of self-care and taking a pause:

“Especially in today’s day and age, people work so hard. They focus so much on things that need to get done; so for us, our mission is really being able to give people an opportunity to take a pause, to put their world on hold for a minute, and to just focus on themselves. We want to give them some self-care that they might not even realize how much they really need it. We aim to really refresh and revive and renew their entire sense of self-love.”

Building Success With Consistency

Ethos Of Annapolis has earned a remarkable reputation, so we wanted to know more about how they have marketed and grown. Becky told us that they utilize social media sites, like Facebook and Instagram, as well as review sites, like Trip Advisor and Yelp. They have certainly benefited from positive online reviews, and Becky told us a bit about those organic reviews:

“We typically don’t request people to write a review or push it. It’s just something that our clients take upon themselves because they’ve had such a positive experience while they’ve been here with us.”

There are many businesses out there that are looking to build as impressive a reputation as Ethos Of Annapolis has managed to. We asked if Becky could share any expert advice with these companies. Here’s what she had to say:

“Consistency is key, especially if you’re trying to utilize online marketing. You have to post regularly; you have to really tailor and customize your posts to the demographic of people that you’re really trying to reach. You have to market to the clients that you already have as well as market to people that haven’t come in before. You need consistency, regular posting, really engaging posts, pictures, and little videos that really grab people’s attention.”


Congratulations to Ethos Of Annapolis for being a 2019 Top Rated Local award winner, and special thanks to Becky for taking the time to speak with us!

Maryland’s Top Rated Local® Beauty Salons and Spas Award Winner: YOU Salon, Inc.

Top Rated Local® is pleased to announce that YOU Salon, Inc is an award winner for beauty salons and spas in 2019.

If you are looking for a beauty salon that will get you looking and feeling your best, look no further than this award-winning company!

YOU Salon, Inc has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 97.69 and a 2019 Top Rated Local award for ranking as one of the top 10 beauty salons and spas in Maryland!

Here’s just one of their many five-star reviews:

“I’m actually mad at myself for not finding this salon years ago! I feel like I wasted years with just so-so hair services. YOU Salon is gorgeous inside, and every stylist I’ve seen has been amazing. They are knowledgeable, on top of trends and patient with my millions of styling and product questions. The shampoo/front desk staff is incredibly nice and welcoming. I’m a fan!” – S.A.

It is because of excellent reviews like this that YOU Salon, Inc is now able to call themselves a Top Rated Local award winner!

Not Your Average Beauty Salon

We were excited to learn all about YOU Salon, Inc and how they have gotten where they are today, so we sat down with the owner, Christa Kummerlowe.

The first thing we wanted to know was what it is that makes YOU Salon, Inc stand apart from their competitors.

“I say that in our salon, our number one goal is to make every client look and feel their best, and to make sure that we listen to our clients and that they are heard. Many times in our industry, people don’t listen to what the client is looking for, so we want people to feel comfortable and heard. We want them to feel like when they come in here and when they leave, that it was the best part of their day.”

She continues to tell us about how their service connects with their business mission:

“From start to finish, it is our mission to make sure that our clients feel like they’ve been taken care of. That just doesn’t take one person! It takes the support staff, the front desk, the person who takes the call that comes in; from the moment they interact with the company to the moment they leave, they should feel like they’ve been taken care of and that their needs have been met. That’s everything, from communication to something as simple as having eyeglass protection in the color area for their eyeglasses. We try to think of everything before the client does.”

Building Success Through Referrals

When we asked Christa about YOU Salon, Inc’s secret to such a strong reputation is, she told us all about their fantastic referral program. She said that when their clients have shared about their great experiences, YOU Salon wants to reward them! She said that this has been their greatest source of new business.

There are many businesses out there that are looking to build as impressive a reputation as YOU Salon, Inc has managed to. We asked if Christa could share any expert advice with these companies. Here’s what she had to say:

“Don’t discount the millennial generation. The millennials know what they like to look at online, and millennials are the next up-and-coming group of people who will be spending money in the market. So, focus on trying to find a strength in these people that are getting a bad rep and utilize what they’re best at. Find somebody who’s really good with Instagram to help you with Instagram. Find somebody who is great with Facebook to help you with Facebook. Then do your research to see which avenue is best. Don’t speak to the same audience on all social media. Each social media has a different audience, so talk to the right audience on each one. Reach out to the people who know each avenue best. So, use whichever is strongest to help you. Also, make sure you’re on it, yourself! I think that the best way to learn about an online presence is to be on it yourself, then you can figure out what you like doing and what you like seeing and try to replicate or create a similar vibe on social media for your company.”


Congratulations to YOU Salon, Inc for being a 2019 Top Rated Local award winner, and special thanks to Christa for taking the time to speak with us!

Maryland’s Top Rated Local® Lawn Care Companies Award Winner: Lawn Doctors of Annapolis

Top Rated Local® is pleased to announce that Lawn Doctors of Annapolis is a 2019 award winner for lawn care companies in Maryland!

Make your lawn the talk of the neighborhood by relying on the professionals at Lawn Doctors of Annapolis.

Lawn Doctors of Annapolis has received dozens of reviews on three verified sites with an average rating of 4.64 stars, earning them an incredible Rating Score™ of 92.38 and a 2019 Top Rated Local award for ranking among the top 10 lawn care companies in all of Maryland!

Here’s just one of their many five-star reviews:

“After five frustrating years of tackling weeds on our own, we decided to give Lawn Doctors a try! In two short months, our lawn is lush and green and practically weed free! I was expecting it to take a year, but the improvements to date are spectacular! I highly recommend them!” – Elizabeth O.

Not Your Average Lawn Care Company

Kevin and Jenny Dell’Oro, the co-owners of Lawn Doctors of Annapolis, generously gave us a few minutes of their time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Lawn Doctors of Annapolis apart from the many other lawn care companies in Maryland. Here’s Kevin and Jenny’s response:

“Our focus first and foremost is on our team. We make sure that we don’t just have employees that can do the job. We have people that care and are properly trained. When it comes to the customers, we make sure to communicate well, have great response times and great service. Grass is a living organism. Equipment and people are on the grass every day. We’re on it fertilizing six to eight times a year, but lawnmowers are on it 30 times a year and homeowners are on it daily. It’s not about having a service that comes out once a month; it’s about having a strong relationship with our clients, so that they can relay any problems that they have and we can help them!”

Kevin and Jenny went on to say:

“The one thing we have done in the last year is tackle mosquitoes and ticks. We bundle pest control with our lawn service, and it’s a great value for the homeowner!”

We also wanted to know why they do what they do at Lawn Doctors of Annapolis and how they work to make the world a better place. Here’s what Kevin and Jenny had to say:

“We build lawn-lasting relationships! There are two phases to this: building a thick, green lawn and giving it what it needs, alongside building a strong relationship with our clients.”

Building Success by Building Relationships With Clients

When we asked Kevin and Jenny about Lawn Doctors of Annapolis’ secret to such a strong online reputation, they said:

“Getting reviews is tricky. We base it on building a relationship with our clients and asking for a review. We send out an email after the job is done. Our office staff also asks our customers to leave a review when they call in for payment. We are new to this business. We bought it in 2018. Our reputation has really skyrocketed since we’ve come on, and that’s happened through our digital marketing presence. Reviews are a big part of our success!”

Outside of building the kind of online reputation any business owner would envy, Lawn Doctors of Annapolis has spread the word about who they are and what they do through clean, branded trucks and lawn signs:

“We spend a bit on marketing. Our brand is very important. That’s everything the customer can see. We keep our trucks clean and have a logo that looks really great. We also leave lawn signs with our names on them.”

Clearly, Kevin and Jenny know a thing or two about growing a business and building an online reputation. Here’s their expert advice for the many other business owners out there:

“The culture of your company and your employees are the foundation of your business. You need to hold on to your values and make sure you’re hiring the right kind of people. Customers are super important, but the right employees will attend to the customers the right way!”


Congratulations to the team at Lawn Doctors of Annapolis for being a 2019 Top Rated Local award winner, and thank you so much, Kevin and Jenny, for taking the time to speak with us!

We highly recommend Lawn Doctors of Annapolis. Visit their website today!

Maryland’s Top Rated Local® Fencing Contractors Award Winner: Fence & Deck Connection, Inc.

Top Rated Local® is pleased to announce that Fence & Deck Connection, Inc. is a 2019 award winner for fencing contractors in Maryland!

For all of your fencing needs in Millersville, there’s no better company to work with than Fence & Deck Connection, Inc.

Fence & Deck Connection, Inc. has received more than 150 reviews with an average rating of 4.74 stars, earning them a superb Rating Score™ of 97.44 and a 2019 Top Rated Local award for ranking among the top 10 fencing contractors in all of Maryland!

Here’s just one of their many five-star reviews:

“I was very impressed with all of my interactions with Fence and Deck Connection. From the sales process through the installation, it was a five-star experience. They have already received a few referrals from me, and I will continue to refer them in the future. Thanks!” – Bryan H.

Not Your Average Fencing Company

We wanted to learn all about Fence & Deck Connection, Inc. and its impressive online reputation, so we took a few minutes to talk with the Marketing Director, Sarah Ditto.

The first question we had for Sarah was what is it that sets Fence & Deck Connection, Inc. apart from their competition in Maryland. Here’s Sarah’s response:

“Communication with our customers is very important. We offer a lifetime structural guarantee on all of our projects, and that’s a huge standout with customers. We also have financing options available to our customers that a lot of other places don’t offer. All of our sales staff are highly trained on all the product materials that we supply, sell and install. They are the experts in the industry when they go out to meet with the consumer. We have production managers for each product category that we are selling and installing. We stand behind our warranty. People are amazed that they’ll have a deck or a fence for 10 years, something is wrong, and we’ll come out and fix it for no charge.”

Sarah went on to add:

“Our sales staff is very respectful, and our installers are very respectful and make sure that we leave a very clean landscape when we’re finished. If there are any problems with the installation, we make sure we take care of them right away. We really want everyone to be happy.”

We also wanted to know what their mission is at Fence & Deck Connection, Inc. and how they work to make the world a better place. Here’s what Sarah had to say:

“Beyond helping the customer create a beautiful outdoor living place, we are very involved with our community by supporting local schools and local charities. We like to stay in touch with our clients and the community around us because we are so grateful for our success and we want to share it in some way.”

Sarah shared with us that they are active with the Blue Ribbon project, and they support Warrior Events and the Boy Scouts.

Building Success Through Customer Service

Sarah attributes Fence & Deck Connection, Inc.’s strong online reputation to the fact that they are very customer service oriented:

“Our mission is building lifelong clients through our commitment to excellence. We try to do that from the moment that you call till we’ve laid the last board. The customer experience is what’s most important for us. We touch base with our customers throughout the entire journey.”

At the completion of each project, they ask their clients for testimonials and to fill out a survey.

Outside of building a powerful online reputation, Fence & Deck Connection, Inc. has gotten their name out there through their two showrooms, community outreach, print ads, including church bulletins, and digital marketing, like Google Adwords, retargeting ads, banner ads and social media. They also put signs on their fences, have a program that encourages referrals and hang door hangers in their area.

There are so many business owners out there looking to build the kind of online reputation Fence & Deck Connection, Inc. has. Here’s Sarah’s expert advice for them:

“Put customers first. Make sure that you are monitoring all avenues where people can find you and leave reviews for you. You want to make sure that you’re watching your brand.”


Congratulations to the team at Fence & Deck Connection, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Sarah, for taking the time to speak with us!

We highly recommend Fence & Deck Connection, Inc. in Millersville. Visit their website today!