Top Rated Local® is pleased to announce that ServiceKnight is an award winner for carpet cleaners in 2019.
If you are looking for a family-owned company that will bring new life to your floors, look no further than this award-winner!
ServiceKnight has received many overwhelmingly positive reviews with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 91.00 and a 2019 Top Rated Local award for ranking as one of the top 10 carpet cleaners in Mississippi!
Here’s just one of their many five-star reviews:
“Our brick floors look brand new! Service Knight was able to take 20-years of grime off [of them]. They were diligent in cleaning, professional, and friendly. They also cleaned our neutral rug and ottoman, which looks brand new as well. Our new year is off to a clean start! We will be using them again!” – A.J.
It is because of excellent reviews like this that ServiceKnight is now able to call themselves a Top Rated Local award winner!
Not Your Average Carpet Cleaners
We were excited to learn all about how ServiceKnight has been able to build such an impressive reputation, so we sat down with the owner, Lee Ryals.
The first thing we wanted to know was what it is that makes ServiceKnight stand apart from their local competitors. For Lee, it all comes down to trust. ServiceKnight is a family-owned business, and has been in operation for over 20 years. Because this family has been working in the community for so long, there is a sense of trust and familiarity that is naturally established. Lee says that they strive to live up to their own moral values. It is a goal of theirs to be completely transparent with what they do. Lee tells us that they enjoy being problem solvers. He says:
“Most of my clients trust me and my family to take care of them and theirs. You know who and what you are going to get.”
Building Success Through Reliability
ServiceKnight has managed to build an impressive online reputation. We wanted to know more about how this small family-owned business was able to market themselves over the years.
We learned that the team at ServiceKnight is dedicated to being certain that all of their work passes their very high standards, and that their customers are always satisfied:
“We make sure we seek out the customers’ approval of our work. We do follow-ups for every single job.”
They have also made sure that they have an online presence, and that their customers know that they are there for them:
“We try to be everywhere we can. We believe in a strong internet presence. We answer the phone 24/7. We always want to make ourselves accessible to customers.”
There are many businesses out there that are looking to build as impressive a reputation as ServiceKnight has managed to. We asked if Lee could share any expert advice to these companies. Here’s what he had to say:
“What I would encourage them to do is to treat every customer the way you would want to be treated. Treat them with honor and dignity. Do not over-promise. Stand by what you do. Be punctual.”
Congratulations to ServiceKnight for being a 2019 Top Rated Local award winner, and special thanks to Lee for taking the time to speak with us!
