Top Rated Local® is pleased to announce that Methodist Family Health Center is a 2019 award winner for family doctors in Texas!
When it comes to primary care in Grand Prairie, there’s no better option than Methodist Family Health Center.
Methodist Family Health Center has received dozens of reviews on three verified sites with an average rating of 4.93 stars, earning them an outstanding Rating Score™ of 95.33 and a 2019 Top Rated Local award for ranking among the top five family doctors in all of Texas!
Here’s just one of their many five-star reviews:
‘I love Dr. Gavalda and his staff. It’s like talking to my brother, and I learn something new every time I visit. The nurses are friendly and amazing with bloodwork! It was done before I knew they started! It was a huge bonus for me. I actually look forward to going! Thanks, guys!” – J.S.
Not Your Average Family Health Center
Melissa Carmona, front office coordinator at Methodist Family Health Center, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Methodist Family Health Center apart from their competition in Texas. Melissa pointed to their staff and said:
“We like to communicate with our patients. We hear them out and get their problems solved then and there. If there is a conflict in the office, we try to help the patient as much as we can to leave the office with a happy smile.”
We also wanted to know why they do what they do at Methodist Family Health Center and how they work to make the world a better place. Here’s what Melissa had to say:
“It’s about getting the patient the healthcare and helping them with anything they might need. We just try to help them out as much as we can. When they come in needing information, if we can’t do it here, we find other ways outside of the office to try to get them the help they are looking for.”
Building Success by Truly Listening
When we asked Melissa about Methodist Family Health Center’s secret to such a strong online reputation, she attributed it to their staff as well as to the way that they communicate with and engage with each patient:
“…From the front staff to the medical assistants to the providers, they like to take their time and listen to what the patient has to say. I believe that has a major impact on how the patients view us…”
Outside of building the kind of online reputation any business owner would envy, Methodist Family Health Center has spread the word about who they are and what they do through the efforts of their physicians, who work with outside employers, doing physicals and promoting the business. They are also active in their community — each year they take marathon runners’ blood pressure at an annual community event at the market place — and they get a lot of business from patient referrals as well.
Clearly, Melissa knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Start off with who you have now in the office, and if the physicians are hearing out the patients and taking care of their needs, more than likely, they’ll reach out to family and friends and say, ‘My doctor is amazing; my doctor takes care of me how I want them to take care of me.’ And you can spread the word through the patients.”
Melissa ended our conversation with this shoutout:
“Shoutout to our physicians, Dr. Gavalda, Dr. Jones, Dr. Hidalgo and our Nurse Practitioner Eleven Corley, and the staff, because without the staff, it would be very difficult to make the patients happy.”
Congratulations to the team at Methodist Family Health Center for being a 2019 Top Rated Local award winner, and thank you so much, Melissa, for taking the time to speak with us!
We highly recommend Methodist Family Health Center in Grand Prairie. Visit their website today!