Top Rated Local® is pleased to announce that BrightStar Care is a 2019 award winner for home health care providers in Kansas!
Your loved one deserve only the best care, and in Overland Park and Olathe, there’s no better home health care provider to work with than BrightStar Care.
BrightStar Care has received dozens of reviews on multiple verified sites with an average rating of 90.11 stars, earning them a remarkable Rating Score™ of 90.11 and a 2019 Top Rated Local award for ranking among the top 10 home health care providers in all of Kansas!
Here’s just one of their many five-star reviews:
“BrightStar Care has been such a blessing to our family! They are so helpful and always take amazing care of my mother. I cannot say enough good things about all of their nurses. Her routine nurse…genuinely cares about her well-being and takes such good care of her. Their compassion is extraordinary. I HIGHLY recommend them to take care of your loved ones.” – Lauren S.
Not Your Average Home Health Care Company
Lindsey Holmgren, the owner/operator of BrightStar Care, generously gave us a few minutes of her time to tell us a little more about her award-winning business and the incredible online reputation they’ve built.
The first question we had for Lindsey was what sets BrightStar Care apart from the many other home health care providers in Kansas. Here’s her response:
“We are a really strong franchise that does a great job of bringing on owners with the same vision. We are licensed by the state of Kansas and accredited by the Joint Commission, so our staff goes through a more rigorous hiring process… We have a full-time nursing director on staff who is a registered nurse.”
We also wanted to know what their mission is at BrightStar Care and how they work to make the world a better place. Here’s what Lindsey had to say:
“[Our mission is to] keep everyone at home as long as possible. We are able to remove all those borders from someone having to leave our care. We work with a lot of hospice agencies. Depending on the client’s condition and the family’s wants and needs, we are often brought in to help provide that level of care so they can spend quality time with their loved one. [We make the world a better place] by providing peace of mind to families. A lot of adult children are working or live in a different state. [We aim to] be a light for some of the older people; often, we are the only people they see that day or week.”
Building Success by Asking for Reviews
Lindsey credits BrightStar Care’s strong online reputation to their commitment to asking their clients for reviews:
“We realized in the latter half of 2018 that everyone was going digital and that everyone is online. People are looking, so we need to make an effort. I get calls and emails all the time about how great we are doing, but we needed to convert those into reviews online. So, we ask clients to put that [feedback] online to help other people make better decisions when they are looking for in-home care.”
Outside of building a powerful online reputation, BrightStar Care has gotten the word out about who they are and what they do through community involvement. Jenna, the Community Affairs Director at BrightStar Care is the face of the business out in the community.
Lindsey clearly knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“It starts with being able to have clients with nice things to say. You have to do a good job and do what you say you will, so they can organically have something nice to say. Then, ask them to relate those reviews online when they are happy.”
Congratulations to the team at BrightStar Care for being a 2019 Top Rated Local award winner, and thank you so much, Lindsey, for taking the time to speak with us!
We highly recommend BrightStar Care. Visit their website today!
