We are thrilled to announce that Home Instead Senior Care is a 2018 Top Rated Local® award winner, due to their phenomenal 93.06 Rating Score™. They gained their exemplary reputation through enthusiastic, satisfied clients who felt the community should know about how great their home care services are. Here are just two of their numerous rave reviews:
“Home Instead was a blessing for our family. The caretakers took great care of both my mother at 88 years and father at 91 years. My father has dementia; the caretakers had a great way of engaging him in good conversation and helped get him to exercise. They took a load off my mother with light housekeeping and some meal prep and grocery shopping so she could have time to relax. We had several different caretakers throughout our time with Home Instead and they were so sweet and caring. We only had one concern that arose and all it took was a phone call to administration and they quickly resolved the problem. I appreciated their prompt attention and the way they handled the situation. I would highly recommend Home Instead.” -L.P.
“We are able to keep mom at home because of Home Instead. My dad used them for about a year to give him some free time. When he passed away last year, a caregiver came to the funeral. This was a very special and compassionate act. I have moved in with Mom to live with her and we continue to have Home Instead caregivers about 12-20 hours a week so that I may do things I need to. They have bent over backward to accommodate my occasionally quirky life. They have been very knowledgeable about dementia, which is a big comfort. Thanks Home Instead!!! Mom would go downhill very fast if she had to be in an institution.” – C.M.
Co-Owner, Curt Foust, took some time to chat with us about what makes his business great and how he built up such a positive online reputation. This is what he had to say:
What is your secret to such a strong online reputation?
We’re very good at what we do. Lots of hard work and training go into making sure we provide the highest quality of care.
What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?
We have the best-trained caregivers, by far. We also have a very supportive staff that is really responsive and helps our caregivers be amazing at their jobs.
Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?
We focus on enriching lives every day through integrity and compassion — whether that be our clients or our staff. We strongly believe we’re the best and we work really hard to prove that.
Outside of building a strong online reputation, what else do you do to market and grow your business?
We rely a lot on word of mouth. Because we customize our plan of care to exceed expectations and we value our one on one connections, our clients feel comfortable recommending us to friends and family.
What advice do you have for other businesses trying to build a strong online reputation and grow their business?
Be there for your clients with quality care and a supportive staff. Lead with compassion, it goes a long way toward success!
Thank you for speaking with us, Curt! Congratulations to you and your team on your 2018 Top Rated Local® award!
If you have a loved one in need of in-home care and you live in the North Denver Metro area, we highly recommend Home Instead Senior Care. You can find out more about their services on their website.
