Top Rated Local® is pleased to announce that, due to their incredible 98.18 Rating Score™, Western Heating & Air Conditioning is a 2018 award winner for HVAC companies in Utah!
If you’re in need of heating or cooling services in Orem or Lehi, there’s no better option than Western Heating & Air Conditioning.
The team at Western Heating & Air Conditioning has earned more than 1,000 online reviews with an average rating of 4.82 stars and two 2018 Top Rated Local awards — one for being rated number three out of all HVAC companies in Utah and one for being among the top 100 companies in Utah!
Here is just one of the many five-star reviews their happy clients have given them:
“Western Heating and Air Conditioning just came and tuned-up my furnace. They have a very in-depth check point system that they cover and are very thorough. They cared about how efficient my house was running. They shared some extra benefits they had to offer but were not pushy about me having to buy those benefits. Our tech…was kind, helpful, courteous and very knowledgeable in his work. I am very happy with the service I received today!” – Will P
Not Your Average Heating and Cooling Company
Western Heating and Air Conditioning has been in business for 23 years, and they aren’t like other HVAC companies.
There are a lot of dishonest HVAC contractors out there that have given the industry a bad name, but Western Heating and Air Conditioning offers their customers their “red handkerchief promise.” This is a promise to provide the very best service and get the job done right the first time. If the job doesn’t get done right the first time for any reason, they’ll always go back and make it right. And the team leaves a red handkerchief in every home to remind their customers of this promise.
We asked the owner and Vice President of Western Heating and Air Conditioning, Angie Snow, why they do what they do. Here’s what she had to say:
“We want people to be comfortable in their home or wherever there are, and we can provide a good budget to help them do so. We want to be a company in the community that gives back. We are currently doing the Gift of Heat program, where we find someone we can give a furnace to who is in need of help. We partner up with some great nonprofit organizations as well.”
Building Success Through Quality Service and Referrals
Angie credits the company’s solid online reputation to the team’s commitment to always doing a good job and providing remarkable service to their customers. They want to be the kind of company that their clients want to tell their friends about.
“We have strong values that are built on family, service and community, and one of those values is to create customers for life. When we hire people who share those values, it is really easy to provide next-level service.”
Referrals are a key part of growth for Western Heating and Air Conditioning. However, they also sponsor local sports teams and do some direct mail marketing. According to Angie, their website is their most important asset.
When we asked Angie what advice she has for other business owners looking to grow their business and build their online reputation, she had these words of wisdom to share:
“Build a solid brand and a solid culture within your business. If your culture and your people are happy, the reviews will come. Take the time to do the right thing and be good people, and the reviews will come.”
Congratulations to the team at Western Heating and Air Conditioning for being a 2018 Top Rated Local award winner, and thank you so much, Angie, for taking the time to speak with us!
If you’re looking for reliable HVAC services in Utah, we highly recommend Western Heating and Air Conditioning. Visit their website today!
