Nevada’s Top Rated Local® HVAC/Heating & AC Award Winner: Windy City Air Conditioning & Heating

Top Rated Local® is pleased to announce that Windy City Air Conditioning & Heating is a 2019 award winner for HVAC companies in Nevada!

Stay comfortable no matter what the weather is like with the help of Windy City Air Conditioning & Heating in Las Vegas.

Windy City Air Conditioning & Heating has received almost 200 reviews on four verified sites with an average rating of 4.81 stars, earning them an incredible Rating Score™ of 96.07 and a 2019 Top Rated Local award for ranking among the top 10 HVAC companies in all of Nevada!

Here’s just one of their many five-star reviews:

“Vern and his crew are the real deal. [They were] professional, courteous, on time and respond quickly to requests. I’m blown away by the level of knowledge that both the office AND the technicians exhibit, and it starts as soon as you make the call and ends with a ‘thank you’ when the job is completed. I love this family-run business that Vern and his wife have created. If you want personalized service that is ALWAYS better than a big company, call Windy City!” – Phyllis P.

Not Your Average HVAC Company

Vern Rettig, co-owner of Windy City Air Conditioning & Heating, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Windy City Air Conditioning & Heating apart from the many other HVAC companies in Nevada. Vern shared the company’s motto with us, which is:

“When people talk about Windy City, the only word they want to use is ‘Wow!’’”

We also wanted to know why they do what they do at Windy City Air Conditioning & Heating and how they work to make the world a better place. Here’s what Vern had to say:

“We try to fix it right the first time and give them a fair price.”

Building Success by Doing Good Work

When we asked Vern about Windy City Air Conditioning & Heating’s secret to such a strong online reputation, he said:

“Number one, we do good work. My guys are trained to ask people to go online to write a review.”

Outside of building the kind of online reputation any business owner would envy, Windy City Air Conditioning & Heating has spread the word about who they are and what they do by working with a good SEO (search engine optimization) company, through their newly rebuilt website and by investing in marketing.

Clearly, Vern knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“You’ve got to provide a good service. Without a good service, it’s just fluff.”


Congratulations to the team at Windy City Air Conditioning & Heating for being a 2019 Top Rated Local award winner, and thank you so much, Vern, for taking the time to speak with us!

We highly recommend Windy City Air Conditioning & Heating in Las Vegas. Visit their website today!

Maryland’s Top Rated Local® HVAC/Heating and AC Award Winner: Smith & Company HVAC

Top Rated Local® is pleased to announce that Smith & Company HVAC is an award winner for HVAC / heating and AC in 2019.

If you are looking for an HVAC company that provides incredible customer service, look no further than this award-winning company!

Smith & Company HVAC has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 95.26 and a 2019 Top Rated Local award for ranking as one of the top 10 HVAC/heating and AC companies in Maryland!

Here’s just one of their many five-star reviews:

“Smith & Company provided me and my family with excellent service. The advice that was given to us and the service provided allows my family to live in continued comfort, regardless of the season. Not only did we get the necessary work done in a timely and efficient fashion, but they also provided us with the education to maintain our system properly for longevity, and gave us tips as to how to save on our energy bill. [This was a] great experience all around!” – J.D.

It is because of excellent reviews like this that Smith & Company HVAC is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC Company

We were excited to learn all about Smith & Company HVAC and how they have gotten where they are today, so we sat down with the General Manager, Stephenie Snow.

Smith & Company HVAC stands apart from their competitors thanks to their speed of service. Stephanie said that it is their mission to take care of everyone quickly. They get the job done in a timely fashion, and said that many other companies could take weeks to do what they get done in a matter of days.

Building Success By Taking Care of Their Customers

Smith & Company HVAC has managed to build their incredible reputation thanks to the relationships they have built with their customers. Stephanie said that they will ask their customers for reviews. They have also gotten their name out there by having noticeable trucks. They use a camouflage wrap on their trucks and they use ad hitch, which puts TV’s on the backs of their trucks. Stephanie said that they are proud to serve veterans and military members.

There are many businesses out there that are looking to build as impressive a reputation as Smith & Company HVAC has managed to. We asked if Stephenie could share any expert advice with these companies. Here’s what she had to say:

“It’s about getting to know your customers and their needs, and taking care of those needs and making sure they’re satisfied. A lot of our clients are on a first name basis with us. They love our company and they love our technicians!”


Congratulations to Smith & Company HVAC for being a 2019 Top Rated Local award winner, and special thanks to Stephenie for taking the time to speak with us!

Delaware’s Top Rated Local® HVAC / Heating & AC Companies Award Winner: Above & Beyond Heating and Air Conditioning

Top Rated Local® is pleased to announce that Above & Beyond Heating and Air Conditioning is an award winner for HVAC companies in 2019!

If you are looking for an HVAC company that will make sure your building is safe and comfortable, look no further than this award-winning company!

Above & Beyond Heating and Air Conditioning has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an exemplary Rating Score™ of 95.53 and a 2019 Top Rated Local award for ranking among the top 10 HVAC companies in Delaware!

Here’s just one of their many five-star reviews:

“My experience with Above and Beyond was great [from] start to finish. My request for a quote was done in a timely manner and was scheduled right away after acceptance. The workman showed up right on time, even called me and let me know when they would be there. The job was done professionally and in the amount of time they told me. The workmen were courteous and cleaned up when they [were] done. I would recommend Above & Beyond for all your Heating and Air Conditioning needs.” -Kevin O.

It is because of fantastic reviews like this that Above & Beyond Heating and Air Conditioning is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC Company

We were excited to learn all about how Above & Beyond Heating and Air Conditioning has been able to build such an excellent reputation, so we sat down with the owner, GL.

The first thing we wanted to know was what it is that makes Above & Beyond Heating and Air Conditioning stand apart from their competitors. In GL’s words, “We are honest and answer the phones. A lot of companies don’t even answer the phone!”

When asked about his business’ mission, GL said, “We want to provide the best customer service and be the best HVAC company on the coast!”

Building Success Through Service

According to GL, the secret to his business’ success is simply excellent customer service. When it comes to marketing, Above & Beyond Heating and Air Conditioning focuses on word of mouth and online presence.

There are many businesses out there that are looking to build as fabulous a reputation as Above & Beyond Heating and Air Conditioning has managed to. We asked if GL could share any expert advice with these companies. Here’s what he had to say:

“If you say you are going to do something, do it! Communicate well with your customers. Put the customer first. You can’t make money without customers.”


Congratulations to Above & Beyond Heating and Air Conditioning for being a 2019 Top Rated Local award winner, and special thanks to GL for taking the time to speak with us! Check out their website here!

Nebraska’s Top Rated Local® HVAC / Heating & AC Award Winner: SOS Heating & Cooling

Top Rated Local® is pleased to announce that SOS Heating & Cooling is a 2019 award winner for HVAC companies in Nebraska!

For all of your heating and cooling needs in Omaha, you won’t find a better company to turn to than SOS Heating & Cooling.

SOS Heating & Cooling has received almost 100 reviews with an average rating of 4.66 stars, earning them a fabulous Rating Score™ of 94.57 and a 2019 Top Rated Local award for ranking among the top 10 HVAC companies in all of Nebraska!

Here’s just one of the many five-star reviews that got them there:

“This was our first experience with SOS, and they have been awesome! We just had them check our air conditioner and found we had a problem with a switch in our furnace. It is all fixed now, and I will definitely be using their professional services in the future. Dan was very understanding of our situation. You should give them a try, and I think you will be impressed.” – Mary K.

Not Your Average HVAC Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Lindsay Stuehm, Customer Service/Office Administration at SOS Heating & Cooling.

To kick off our conversation, we asked Lindsay about what makes SOS Heating & Cooling unique compared to the many other HVAC companies in Nebraska. Lindsay told us:

“We’re a trustworthy company that doesn’t pay our technicians commission for changing out parts, which results in fair treatment to our customers. We offer pricing that is fair to each and every customer.”

Lindsay went on to add:

“We currently have over 50 employees. We are fully licensed, insured, bonded and members of both the Better Business Bureau and the Heating and Air Conditioning Contractors of America. We’ve been voted Best of Omaha B2B for the past six-plus years.”

We also asked Lindsay about the SOS Heating & Cooling mission and how they work to make the world a better place. Here’s what she had to say:

“Our mission is to be the company you can trust for any and all of your heating and cooling comfort needs! We value all jobs with the same integrity, regardless of size. Our goal is to offer the highest quality at a price that is fair to each and every customer.”

Building Success Through Experience and by Taking Care of Their Customers

Lindsay credits SOS Heating & Cooling’s strong online reputation to the fact that they are a third generation company that’s been in business since 1950 and that takes great care of their customers. She added:

“We get great reviews from our customers and make it easy to request service or a free estimate from our webpage.”

Outside of building a powerful online reputation, SOS Heating & Cooling has grown through word of mouth and referrals, which is a testament to how they treat their customers.

There are many business owners looking to grow their business and build their online reputation. Here’s Lindsay’s expert advice for them:

“Provide a user-friendly website with links to information customers would want. Also, ask for online feedback on how their service or installation experience went.”


Congratulations to SOS Heating & Cooling for being a 2019 Top Rated Local award winner, and thank you so much, Lindsay, for taking the time to speak with us!

We highly recommend SOS Heating & Cooling in Omaha. Visit their website today!

Georgia’s Top Rated Local® HVAC / Heating & AC Award Winner: Ful-Bro Heating And Air Conditioning, Inc.

Top Rated Local® is pleased to announce that Ful-Bro Heating And Air Conditioning, Inc. is a two-time award winner for HVAC / heating & AC in 2019.

If you are looking for a reliable HVAC / heating & AC company that has a commitment to quality workmanship and outstanding customer service, look no further than this award-winning company!

Ful-Bro Heating And Air Conditioning, Inc. has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and one of the top three HVAC / Heating & AC companies in Georgia!

Here’s just one of their many five-star reviews:

“I have used Ful-Bro for over 40 years. They have always been prompt and honest; their prices are always reasonable, and they don’t try to upsell you. I have learned to depend on them.” – B.R.

It is because of excellent reviews like this that Ful-Bro Heating And Air Conditioning, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC / Heating & AC

Ful-Bro Heating and Air has been providing comfort solutions for Atlanta area residents since 1967 and is very proud and thankful to be celebrating their 50 year anniversary. Tom Fuller founded the company in 1967, and Rob Neely followed in 1970. Both had graduated from Georgia Tech and saw the residential air conditioning business as a fast-growing emerging opportunity. Both worked tirelessly for many years to provide metro Atlanta residents with comfort solutions with excellent service at a reasonable price. They instilled a “do the job right” attitude that all employees still live by today.

We were excited to learn all about Ful-Bro Heating And Air Conditioning, Inc. and how they have gotten where they are today, so we sat down with the owner, Pat Denton.

The first thing we wanted to know was what it is that makes Ful-Bro Heating And Air Conditioning, Inc. stand apart from their competitors. Pat said that they have a good workforce and good people working for them who all stand behind what they do. They do everything they can to make sure their customers’ problems are solved.

He described their company mission as:

“[Our mission is] unwavering commitment to service and industry expertise.”

Building Success Through Honesty

In their over 50 years of business, Ful-Bro Heating And Air Conditioning, Inc. has managed to create an impressive reputation, so we were excited to hear about some of the ways they have marketed and grown their company over the years. Pat told us that they frequently send out mailers that have coupons and information about their company. They also send out a newsletter that lets people know about what’s going on in their company. Pat also said that a lot of their growth has been thanks to reviews left by satisfied customers.

There are many businesses out there that are looking to build as impressive a reputation as Ful-Bro Heating And Air Conditioning, Inc. has managed to. We asked if Pat could share any expert advice with these companies. Here’s what he had to say:

“Be honest with your customers.”


Congratulations to Ful-Bro Heating And Air Conditioning, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Pat for taking the time to speak with us!

Georgia’s Top Rated Local® HVAC/Heating & AC Award Winner: ClimateSmith, LLC

Top Rated Local® is pleased to announce that ClimateSmith, LLC is a two-time 2019 award winner in Georgia!

For HVAC services you can rely on year-round, there’s no better company to work with in Johns Creek than ClimateSmith, LLC.

ClimateSmith, LLC has received more than 150 reviews on five verified sites with an average rating of 4.93 stars, earning them a marvelous Rating Score™ of 99.29 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 HVAC companies in all of Georgia!

Here’s just one of their many five-star reviews:

“I started using ClimateSmith for any HVAC needs a few years ago. I have never been disappointed by these folks. They are knowledgeable and do things the right way without (over)charging you needlessly. Do yourself a favor and sign up for their maintenance contract so you have an existing relationship when problems arise.” – Mark S.

Not Your Average HVAC Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with James Smith, the owner of ClimateSmith, LLC.

The first thing we wanted to know was what makes ClimateSmith, LLC a one-of-a-kind HVAC company in Georgia. Here’s what James had to say:

“We take care of our people. Take care of your employees, and they will take care of your customers.”

We also asked James what their mission is at ClimateSmith, LLC and how they work to make the world a better place. Here’s his response:

“We fix problems for people that interrupt their lives. We take care of people. When people are in trouble, we help them out. We follow the Golden Rule.”

Building Success by Being Customer Oriented

James attributes ClimateSmith, LLC’s strong online reputation to their commitment to being customer oriented in everything they do. He added:

“We used to ask for reviews, but we mainly rely on word of mouth these days.”

Outside of building a powerful online reputation, ClimateSmith, LLC has gotten their name out there through SEO (search engine optimization) and their referral network.

Every business owner wants to build the kind of online reputation ClimateSmith, LLC has. When we asked James what advice he has for those business owners, he said:

“Just stick with it. Put systems in place that enable you to be customer oriented. Stay in contact.”


Congratulations to the team at ClimateSmith, LLC for being a 2019 Top Rated Local award winner, and thank you so much, James, for taking the time to speak with us!

We highly recommend ClimateSmith, LLC in Johns Creek. Visit their website today!

Nebraska’s Top Rated Local® HVAC/ Heating & AC Award Winner: Solutions Heating & Air Conditioning, LLC

Top Rated Local® is pleased to announce that Solutions Heating & Air Conditioning, LLC is a 2019 award winner for HVAC/ heating and AC companies in Nebraska!

For all of your heating and cooling needs in Bellevue, turn to the professionals at Solutions Heating & Air Conditioning, LLC.

Solutions Heating & Air Conditioning, LLC has received more than 125 reviews on three verified sites with an average rating of 4.92 stars, earning them a great Rating Score™ of 95.16 and a 2019 Top Rated Local award for ranking among the top 10 HVAC/ heating and AC companies in all of Nebraska!

Here’s just one of their many five-star reviews:

“We had a new furnace installed through Solutions and couldn’t be happier with our choice! I called on a Friday and spoke to the owner, Chris, who then came out the next day for a quote. Chris took the time to thoroughly explain our options. His team came out the following Wednesday and did an amazing job! The technicians were professional and courteous. They laid runners through the house to prevent tracking snow and mud. When they needed to come through the main floor, they removed their shoes. The finished product looks and works amazing!! This is a company who truly cares about their customers, and it shows in their work! Thank you to the whole team at Solutions!!” – Courtney B.

Not Your Average HVAC Company

Sally Conrad, who co-owns Solutions Heating & Air Conditioning, LLC with her husband, Chris — who is a retired US Navy Veteran, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Solutions Heating & Air Conditioning, LLC apart from the many other HVAC companies in Nebraska. Sally told us that they are an honest, fair, family-owned business that was started in 2015.

We also wanted to know why they do what they do at Solutions Heating & Air Conditioning, LLC and how they work to make the world a better place. Here’s what Sally had to say:

“[Our mission is to provide] affordable solutions for your home comfort needs.”

Sally went on to tell us that they give back by donating to high school basketball and have just won a small business award in Bellevue for putting 28 families in hotels during the recent floods in Nebraska.

Building Success Through Trust and Customer Service

When we asked Sally about Solutions Heating & Air Conditioning, LLC’s secret to such a strong online reputation, she told us that they aim to build a rapport with their customers, as well as trust and an excellent customer experience. In everything they do, they listen to their customers as much as possible. Sally added:

“We don’t [actively] encourage any reviews; our HomeAdvisor account does.”

Outside of building the kind of online reputation any business owner would envy, Solutions Heating & Air Conditioning, LLC has spread the word about who they are and what they do through networking — they are members of the Bellevue Chamber and are a part of Center Sphere, which helps business owners brainstorm how to contribute to the community and be better business owners. Sally told us that they want to branch out and do more with marketing when their budget gets bigger.

Clearly, Sally knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“It’s tough for the first three to five years, but just keep pushing through. If you have a passion and believe that it can help your area and people, keep going. Help out in your community — that helps build relationships and referrals.”


Congratulations to the team at Solutions Heating & Air Conditioning, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Sally, for taking the time to speak with us!

We highly recommend Solutions Heating & Air Conditioning, LLC in Bellevue. Visit their website today!

Nebraska’s Top Rated Local® HVAC / Heating & AC Award Winner: Xtreme Heating And Cooling

Top Rated Local® is pleased to announce that Xtreme Heating And Cooling is an award winner for HVAC / heating & AC in 2019.

If you are looking for a hardworking HVAC company that will bring you union quality for an affordable price, look no further than this award-winning company!

Xtreme Heating And Cooling has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five HVAC / heating & AC companies in Nebraska!

Here’s just one of their many five-star reviews:

“[They] got the job done fast and for a great price, but what I really appreciate about this company is the customer service. Not only did a person answer the phone when I called (instead of the run around with an answering machine) but they went out of their way to work around my schedule when I had a last minute schedule change come up. Thank you!” – K.W.

It is because of excellent reviews like this that Xtreme Heating And Cooling is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC / Heating & AC

We were excited to learn all about Xtreme Heating And Cooling and how they have gotten where they are today, so we sat down with the working owner, Aaron Johnson.

The first thing we wanted to know was what it is that makes Xtreme Heating And Cooling stand apart from their competitors. Aaron shared:

“We are extremely transparent and really honest. If our customers raise any concerns we break things down to make sure they’re on the same page as us. We follow through, we are organized, and we do whatever it takes to make our customers happy.”

He said that they are working towards a company goal to bring union-quality work into everyone’s home for an affordable price. He said that they are a union signatory contractor, meaning that every employee of theirs is a union member.

Building Success By Going Above and Beyond

Xtreme Heating And Cooling has managed to create an amazing reputation for themselves, so we were excited to hear how they have marketed and grown their company. Aaron told us that they focus on word of mouth and referrals as well as earning new business through their current client base. They are not afraid to ask for reviews, and make sure to go the extra mile for their clients because those reviews have been so beneficial for them!

There are many businesses out there that are looking to build as impressive a reputation as Xtreme Heating And Cooling has managed to. We asked if Aaron could share any expert advice with these companies. Here’s what they had to say:

“Go above and beyond with your customers, follow through and make sure customers are happy. Make sure that every little concern is addressed, no matter how trivial or minuscule. If you take care of that kind of stuff they will always remember that.”


Congratulations to Xtreme Heating And Cooling for being a 2019 Top Rated Local award winner, and special thanks to Aaron for taking the time to speak with us!

Kansas’ Top Rated Local® HVAC / Heating & AC Companies Award Winner: Dunco Heating & Cooling

Top Rated Local® is pleased to announce that Dunco Heating & Cooling is an award winner for HVAC companies in 2019!

If you are looking for an HVAC company that will keep your family comfortable all year long, look no further than this award-winning company!

Dunco Heating & Cooling has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.91 stars, earning them a stellar Rating Score™ of 97.13 and a 2019 Top Rated Local award for ranking not only as the number one HVAC company in Kansas, but as one of the top 50 businesses in the state overall!

Here’s just one of their many five-star reviews:

“Dunco did not try to sell us more than we needed, and our new unit was installed by friendly, very competent professionals. We highly recommend them!” -Wendy H.

It is because of enthusiastic reviews like this that Dunco Heating & Cooling is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC Company

We were excited to learn all about how Dunco Heating & Cooling has been able to build such an impactful reputation, so we sat down with one of the co-owners, Diane Duncan.

The first thing we wanted to know was what it is that makes Dunco Heating & Cooling stand apart from their competitors. In Diane’s words, “We are a small, family-owned business built on honesty and integrity. We treat our customers like family, take pride in the services we provide for them, and stand behind everything we do — no exceptions.”

When asked about the Dunco Heating & Cooling mission and how they make the world a better place, Diane said, “We support local high schools and charities through various sponsorships and donations. It is important for us to give back in order to help make a difference in someone else’s future.”

Beyond their spectacular online reputation, Dunco Heating & Cooling gains new business through radio and television ads, as well as social media.

Building Success Through Sharing

We asked about the Dunco Heating & Cooling secret to success, and Diane told us they tell their customers to share their experience, “We believe the best compliment you can give us is to tell others about your experience.”

There are many businesses out there that are looking to build as fabulous a reputation as Dunco Heating & Cooling has managed to. We asked if Diane could share any expert advice with these companies. Here’s what she had to say:

“Be honest. Give your customers a good reason to tell someone about you. Get involved in your community.”


Congratulations to Dunco Heating & Cooling for being a 2019 Top Rated Local award winner, and special thanks to Diane for taking the time to speak with us! Check out their website here!

Arkansas’ Top Rated Local® HVAC/ Heating & AC Award Winner: Martin’s Heating & Air

Top Rated Local® is pleased to announce that Martin’s Heating & Air is a 2019 award winner for HVAC companies in Arkansas!

For all of your heating and cooling needs in Fort Smith, turn to the experts at Martin’s Heating & Air.

Martin’s Heating & Air has received dozens of reviews with an average rating of 4.78 stars, earning them an astonishing Rating Score™ of 97.82 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the top 10 HVAC companies in all of Arkansas!

Here’s just one of their many five-star reviews:

“Joe and Colton from Martin’s Heating & Air installed a new furnace and AC unit in our house today. Both of these young men were very polite, fun, professional and very good at what they do! They cleaned up after themselves better than I would have done, and the equipment is running smoothly! Great job, guys, and thank you!” – Jim H.

Mayor McGill of Fort Smith and the Martin Martian

Not Your Average HVAC Company

We wanted to learn all about Martin’s Heating & Air and its impressive online reputation, so we took a few minutes to talk with the Marketing Coordinator, Beth Corey.

The first question we had for Beth was what is it that sets Martin’s Heating & Air apart from their competition in Arkansas. Here’s Beth’s response:

“We provide out-of-this-world service and experience! It starts with the very first call. Our CSR provides out-of-this-world service, and our comfort advisors and technicians follow. …We have booties to keep the carpet from getting dirty, and we make sure we clean up very well after we’re done. We make sure to educate our clients on what we’re doing, too, and provide all of the pertinent information. We provide them with a roadmap on not only the current repairs, but future repairs that will need to be done and the order in which they will need to be done. We also have a membership that gives our customers priority on calls as well as two maintenance calls per year.”

Beth went on to add:

“Indoor air can be exponentially more polluted than outdoor air! All of the materials that we use to make sure heat doesn’t move in and out of the house are trapping pollutants in the house. We have indoor air quality products that will help clean it!”

We also wanted to know what their mission is at Martin’s Heating & Air and how they work to make the world a better place. Here’s what Beth had to say:

“[Our mission is] to provide a comfortable, safe and healthy space for our customers and the entire community. We also provide a fun and friendly environment for our employees!”

Beth added:

“We are donating money to local charities, for which, we are asking the community for nominations. Once we have our nominees, we’ll have the community vote! Each person can vote once per day, and then it’s a dollar a vote after that. All of the proceeds will be donated to those charities.”

Building Success With Technicians Who do a Great Job

Beth attributes Martin’s Heating & Air’s strong online reputation to their technicians who do such a great job that it ensures that they get good reviews:

“We use Podium to send out review requests after every ticket is completed. It’s really our technicians that do such a great job to make sure they’re good reviews! We call our guys ‘out-of-this-world technicians!’”

Outside of building a powerful online reputation, Martin’s Heating & Air has gotten their name out there through their “out-of-this-world” blog; Facebook page; ads in the phonebook, on Facebook and on Google; newspaper ads; digital billboards and their Google My Business page. They are also very involved in their community, from the Chamber of Commerce to Habitat for Humanity and Next Step Day Shelter, and recently, they attended the United Way Day of Caring and worked at a local food bank. Additionally, they gave away a heating and cooling system to a family in need earlier this year.

There are so many business owners out there looking to build the kind of online reputation Martin’s Heating & Air has. Here’s Beth’s expert advice for them:

“Stay on top of things. Make sure that you’ve constantly got new content, and stay involved in your local community. They need to trust your business! Also, be creative. Make sure you’re doing things that no one else does!”


Congratulations to the team at Martin’s Heating & Air for being a 2019 Top Rated Local award winner, and thank you so much, Beth, for taking the time to speak with us!

We highly recommend Martin’s Heating & Air in Fort Smith. Visit their website today!