Category: HVAC Company

Top Rated Local® is pleased to announce that Pristine AC is the number one HVAC company in all of Hawaii for 2019!

From air conditioning repair and preventative maintenance to new installations, Pristine AC in Honolulu has what it takes to meet your cooling needs.

Pristine AC has received dozens of reviews on multiple verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 95.00 and a 2019 Top Rated Local award for being ranked the number one HVAC company in all of Hawaii!

Here’s just one of their many five-star reviews:

“My central AC’s condensate drain kept clogging every couple of months. I called Jason, and they not only cleared the clog but came up with a permanent solution to fix my problem. I was very impressed with this company and the way they took care of me. They did an awesome job, and their customer service is exceptional. I highly recommend them!” – Bob C.

Not Your Average HVAC Company

We wanted to know what makes Hawaii’s number one HVAC company so special, so we took a few minutes to talk with the owners, Jason and Leiann Takaki.

The first question we had for Jason and Leiann was what makes Pristine AC unique compared to their competition in Hawaii. Here’s what they had to say:

“We are a small, family-owned company that will give you a fair, honest deal with great pricing and outstanding service.”

We also asked Jason and Leiann about Pristine AC’s mission and how they work to make the world a better place. Jason and Leiann told us:

“We’ve donated services and run fundraisers for people in the community in need. We do a lot of donations at businesses that have done work with us. We’re talking about ‘adopting a family’ this year at Christmas.”

Building Success Through Customer Service

When we asked Jason and Leiann what their secret is to such a strong online reputation at Pristine AC, they said:

“We really stress customer service, and we’re really here to help people. We’re a small, family-owned company that wants to look after our employees AND our customers.”

Apart from building the kind of online reputation any business would envy, Pristine AC has spread the word about their service through their USPS thank-you mail campaign, their call campaign in-house CRM (customer relationship management). They’re also looking at doing a referral program.

Every business owner wants to grow their business and build their online reputation the way Pristine AC has. Here’s Jason and Leiann’s advice for them:

“You need to be passionate about what you’re doing and take pride in it. It will reflect in how you carry yourself, how you perform and how you treat other people.”

Congratulations to the team at Pristine AC for being a 2019 Top Rated Local award winner, and thank you so much, Jason and Leiann, for taking the time to speak with us!

We highly recommend Pristine AC in Honolulu. Visit their website today!

Top Rated Local® is pleased to announce that Island Cooling is an award winner for HVAC / heating and AC in 2019.

If you are looking for an HVAC company that will keep you cool, look no further than this award-winning company!

Island Cooling has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking as one of the top three HVAC companies in Hawaii!

Here’s just one of their many five-star reviews:

“I should have done this a long time ago! I am more than pleased. You can definitely feel the difference, and we see the difference in our electric bill, which is hundreds a month. Al is great, friendly, and totally makes you feel like you’re his only customer.” – R.M.

It is because of excellent reviews like this that Island Cooling is now able to call themselves a Top Rated Local award winner!

Not Your Average Cooling Company

We were excited to learn all about Island Cooling and how they have gotten where they are today, so we sat down with the owner, Al Whitworth.

The first thing we wanted to know was what it is that makes Island Cooling stand apart from its competitors. Al told us:

“We have a unique product. It’s a quiet, cool, whole-house system that uses natural ventilation. It typically uses less than a quarter of what an AC uses, and it works with open windows. It’s a really unique product that offers a very specific benefit for homeowners who are looking to suck the hot air out of their homes and bring fresh air in.”

When we asked Al about the Island Cooling business mission, he told us:

“We’re focused on energy-efficient cooling and ventilation for our local homes. We focus on what works best for homes in Ewa Beach and Mililani, and we work with customers in those specific areas to know what’s been successful in the past, which means that we can help more efficiently in the future.”

Building Success, Online And Off

Island Cooling has earned a fantastic reputation, so we asked Al how they have managed to grow their business and get their name out. Al said:

“I think it’s our outstanding customer service. In this day and age, responding to folks in a timely manner, and then following through quickly, is the key.”

In addition to building the kind of online reputation that any small business would envy, Island Cooling has spread the word about who they are and what they do by raising awareness about natural ventilation at tradeshows, through in-home presentations, and through print advertising.

There are many businesses out there that are looking to build as impressive a reputation as Island Cooling has managed to. We asked if Al could share any expert advice with these companies. Here’s what he had to say:

“Focus on the basics. Answer the phones in a timely manner, and respond quickly. I think [being responsive] is the key.”

Congratulations to Island Cooling for being a 2019 Top Rated Local award winner, and special thanks to Al for taking the time to speak with us!