Top Rated Local® is pleased to announce that Island Cooling is an award winner for HVAC / heating and AC in 2019.
If you are looking for an HVAC company that will keep you cool, look no further than this award-winning company!
Island Cooling has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking as one of the top three HVAC companies in Hawaii!
Here’s just one of their many five-star reviews:
“I should have done this a long time ago! I am more than pleased. You can definitely feel the difference, and we see the difference in our electric bill, which is hundreds a month. Al is great, friendly, and totally makes you feel like you’re his only customer.” – R.M.
It is because of excellent reviews like this that Island Cooling is now able to call themselves a Top Rated Local award winner!
Not Your Average Cooling Company
We were excited to learn all about Island Cooling and how they have gotten where they are today, so we sat down with the owner, Al Whitworth.
The first thing we wanted to know was what it is that makes Island Cooling stand apart from its competitors. Al told us:
“We have a unique product. It’s a quiet, cool, whole-house system that uses natural ventilation. It typically uses less than a quarter of what an AC uses, and it works with open windows. It’s a really unique product that offers a very specific benefit for homeowners who are looking to suck the hot air out of their homes and bring fresh air in.”
When we asked Al about the Island Cooling business mission, he told us:
“We’re focused on energy-efficient cooling and ventilation for our local homes. We focus on what works best for homes in Ewa Beach and Mililani, and we work with customers in those specific areas to know what’s been successful in the past, which means that we can help more efficiently in the future.”
Building Success, Online And Off
Island Cooling has earned a fantastic reputation, so we asked Al how they have managed to grow their business and get their name out. Al said:
“I think it’s our outstanding customer service. In this day and age, responding to folks in a timely manner, and then following through quickly, is the key.”
In addition to building the kind of online reputation that any small business would envy, Island Cooling has spread the word about who they are and what they do by raising awareness about natural ventilation at tradeshows, through in-home presentations, and through print advertising.
There are many businesses out there that are looking to build as impressive a reputation as Island Cooling has managed to. We asked if Al could share any expert advice with these companies. Here’s what he had to say:
“Focus on the basics. Answer the phones in a timely manner, and respond quickly. I think [being responsive] is the key.”
Congratulations to Island Cooling for being a 2019 Top Rated Local award winner, and special thanks to Al for taking the time to speak with us!