Utah’s Top Rated Local® HVAC Award Winner: Absolute Air

Top Rated Local® is pleased to announce that Absolute Air is a two-time 2018 award winner in Utah!

For all of your heating and cooling needs in Utah, there’s no better company to turn to than Absolute Air.

Absolute Air has earned hundreds of online reviews with an average rating of 4.89 stars, an incredible Rating Score™ of 98.90 and two Top Rated Local awards for 2018 — one for being ranked among the top 100 companies in Utah and one for being ranked among the top 10 HVAC companies in Utah!

Here’s just one of their many five-star reviews:

“My experience with Absolute Air was outstanding. Rarely do I take the time to write reviews, but Absolute Air was very professional. They are very good about communicating when they will show up, what the diagnosis is, what it will take to fix it and how much it is going to cost. My technician even helped me solve an unforeseen problem on his day off. I was really impressed.” – Kirk C

Not Your Average HVAC Company

There are so many things that set Absolute Air apart from other HVAC companies in Utah. For starters, the technicians at Absolute Air install top-of-the-line equipment for their customers that offers a long lifespan. They are also very digitally friendly, and they let their customers know when their technician is on their way by sending a basic bio and a photo, so they know who will be arriving at their door.

The team at Absolute Air also makes it a point to stay in touch with their customers from the beginning to the end of the job, ensuring they are in the know about everything going on every step of the way.

We asked the marketing manager of Absolute Air, Levi Taylor, why they do what they do and how they work to make the world a better place. Here’s what he had to say:

“We make sure our customers are satisfied after every service, and we touch base with them regularly. We have a program, called the Comfort Club, that prioritizes our customers whenever they reach out, and it also comes with many other perks.”

Building Success Through Great Customer Service

Levi credits Absolute Air’s strong online reputation to their commitment to focusing 100 percent on their customers and the reviews they leave. Every technician at Absolute Air is required to post about each job once it has been completed, and it makes it easy for customers to comment and leave a review about their experience, which has helped tremendously.

The team at Absolute Air is incredibly proud of their top-rated reviews across the board, and they work hard to earn those reviews with each and every job. They take that great service one step further by educating their customers on their HVAC systems and the importance of maintaining their furnace properly.

Apart from working toward building a solid online reputation, the team at Absolute Air has also grown their business by taking a more traditional approach to marketing by sending out coupons, discounts and mailers via direct mail, and they’ve also done email marketing and text. Furthermore, they have a partnership with Home Depot, where Home Depot consults customers and refers customers in their service area to Absolute Air.

We asked Levi what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Have a good balance of traditional and digital marketing, and customer service should always be at the top of your list. Maintain customer relationships, keeping them positive and upbeat.”


Congratulations to the team at Absolute Air for being a 2018 Top Rated Local award winner, and thank you so much, Levi, for taking the time to speak with us!

If you’re in need of HVAC services you can depend on, we highly recommend Absolute Air. Visit their website today!

Washington’s Top Rated Local® HVAC Award Winner: CM Heating

Top Rated Local® is pleased to announce that CM Heating is a 2018 award winner!

With almost 1,000 reviews from our verified review sites and an impressive 98.68 Rating Score™, CM Heating is not only one of the top 100 companies in Arizona, but one of the top three HVAC companies in the state. This is just one of their reviews that we find truly exemplifies what makes CM Heating so awesome:

“CM Heating is a company that still understands how to provide a great customer experience. Everyone I’ve dealt with, from my initial contact through installation, has been very knowledgeable and a pleasure to work with. Add to that the quality of the products and installation provided, and you can’t beat them” -Michael L.

Not Your Average HVAC Company

We spoke with co-owner and general manager, John Giacomi, about his business’ tremendous online reputation and overall success. When we asked why he does what he does and what makes CM Heating different, he shared with us the following story:

“My partner, James Garner’s father, Paul was the founder. [He] passed away unexpectedly [a few] years ago. James was put into a situation where he had been focusing his life on education reform and non-profit sector activities. Really big picture trying to make the world a better place. But, he was thrust into a situation where he had his mother to support. He had a group of guys working for his father’s company to support. He basically took on the company with no formal business experience. But, he’s one of the smartest guys I’ve ever met.

So [James] goes, ‘Well, I know what the typical contractor experience is like. Most customers are hesitant to hire people because they don’t know if they are getting a good deal. They don’t know if they’re going to be happy with the product. They don’t know if they are getting scammed.’ Quite frankly, most contractors, [are a little] gruff looking, not super customer service-oriented people who come to your door and don’t focus on the niceties that customer service companies who excel do.

James said, ‘Okay, we’re going to change the way that we do things here.’ He sort of took the company on as a social experiment. In doing that there was a pretty substantial change in the way the company operated. He then hired on people from a traditional business background, like myself and some of the other key players here.”

We really ended up focusing on an unbeatable [experience] for both our customers and our coworkers.”

Building Success Through Unmatched Service

As for his advice to any other business that wants to impress their customers and build up an excellent online reputation, John said, “It starts with customer service. Like anything else, a customer has to hear something a number of times, and you have to make the process as easy as possible for them to remember you. We have an RP program that has an automatic reminder service built into it that has been great at gaining reviews from our customers. But realistically, it starts at the service point. If you don’t blow somebody away with your customer service, no matter what you throw their way, they’re not going to be inclined to leave a review.”


Congratulations to the team at CM Heating for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® HVAC Award Winner: Fairway Cooling & Heating

Top Rated Local® is pleased to announce that Fairway Cooling and Heating is one of the top 10 HVAC companies in Arizona!

“We had four different companies come out and give us estimates. Two of the other companies were competitive, however, Fairway Cooling & Heating had the best warranty and price. They were extremely knowledgeable and upfront. We knew our options and were told exactly what we were paying for. The night of the final estimate, we called Brian to let him know we were going with them. The next day, we had a new HVAC system installed! It looks and works great. Thank you to the installers and management!” Jess H.

“After receiving several bids, we decided to go with Fairway and couldn’t be happier! Their installers arrived on time, took great care of our home, and completed the job faster than expected. Brian and Curtis are great to deal with. No high-pressure sales tactics and straightforward. Thanks guys!” -Mike P.

“They were very personable. They were on time for their appointment. They gave me updates on when they would arrive and emailed me after they left on all the specs from the visit. Very organized.” -Larry S.

Those are just three of the numerous positive reviews the team at Fairway Cooling & Heating has received that earned them their extraordinary 98.00 Rating Score™ and a 2018 Top Rated Local Award.

Not Your Average HVAC Company

We had the opportunity to speak with Fairway Cooling and Heating owner, Brian McCulloch, about his business’ awesome online reputation and overall success in Oro Valley, Arizona. During our conversation, we noticed a common theme in the things Brian said — a commitment to doing good work and providing any and all customers with the utmost service. It certainly goes without saying that this tactic has worked well for Fairway Cooling and Heating, as the reviews they’ve received and their customer relationships speak for themselves.

What makes Fairway Colling & Heating different? If you ask Brian, he’ll say “We sell only the highest rated product lines and the quality of our installs is paramount. We employ all of the best techs with the most experience and we exceed expectations.”

Building Success By “Doing Things The Fair Way”

“Our tagline is ‘Back to doing business the fair way’—It’s going back to the way business used to be done. If you put the customer first and treat them right, everything else falls into place,” Brian said when we asked him about his secret to success and why he does what he does. “I moved down from Seattle, and when I interviewed with the top companies in town, I wasn’t impressed with any of them. So, I decided to start my own company. When you exceed a customer’s expectations, you are really taking care of people and that means a lot. Companies have forgotten the ‘service’ part of customer service.”

Considering how well Brian and his company have done, we figured we should see what advice he had for other businesses. He simply said, “Do right by your customers.”


Congratulations to the team at Fairway Cooling & Heating for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® HVAC Award Winner: Croffoot Heating and Air Conditioning

Top Rated Local® is pleased to announce that Croffoot Heating and Air Conditioning is a 2018 award winner!

Due to the outstanding reviews happy customers have left for them, Croffoot Heating and Air Conditioning has earned an impressive 98.00 Rating Score™ and, in turn, a spot among the top 10 HVAC companies in the state of Arizona. We went through all of the reviews left for Croffoot on our verified review sites and found two that we believe truly demonstrate the excellent service they provide to their customers.

“I had a standard AC checkup to get ready for summer. The two gentlemen were knowledgeable and very friendly. They let me know that one capacitor was acting up and I should probably replace it before summer begins. They shared with me the reasoning, the price, and how long it would take. The service was wrapped up quickly and without issue. A week later, I received a check in the mail from Croffoot for $94.00. Susan lets me know that the capacitor was in warranty so she was refunding me the difference! That’s honesty! I would have never known or thought twice about the warranty, yet Susan took care of that for me. I will refer and continue to use Croffoot as long as I live here.” -Brandon M.

“Andy was my technician again for this service, we are very pleased with his thoroughness and patience in answering questions. I had the distinct feeling that he was not looking to find something wrong or sell me something, rather, [interested in offering] a complete checkup and reporting of the facts! I will definitely hire this company again.” -Ron S.

Not Your Average Heating and Air Conditioning Company

Susie Croffoot, owner of Croffoot Heating and Air Conditioning, took some time to chat with us about her company’s impressive online reputation and what makes them different from other Arizona HVAC companies. The true care and effort that the team at Croffoot puts into each and every job is clear. In fact, when we asked Susie what their secret to online success is, she said, “Sounds cliche – but truly hard, honest work. Customers just want to be treated fairly and honestly.”

Building Success Through Authenticity and Experience

We wanted to know what the review-getting process was for Croffoot Heating and Air Conditioning, and we found out that for them, it’s all about just offering an excellent service.
In Susie’s words, “One thing about our reviews is that they are never asked for. The reviews on all the various websites are from customers who have taken their time on their own to sit down and write us a great review (for which we are very thankful). I have always been of the mind that if I have to ask for a review, I have diluted the true sincerity of that review. I have been told by many marketing companies that I am doing it wrong, but to me, an authentic review means much much more than one I asked for!”

As for advice to other businesses that are interested in improving their online reputation, Susie had this to offer:

“We’ve learned, in the 37 years we have been doing this, that it’s ok to make a mistake. Everyone is human. It’s how you handle those times that set the tone for customer satisfaction (and then the resulting positive review). When you make an error, level with the customer and keep them in the loop, then fix it! So many companies try to lie their way out and it just becomes a mess (as well as a nightmare in negative reviews)!”


Congratulations to the team at Croffoot Heating and Air Conditioning on being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® HVAC Award Winner: Western Heating & Air Conditioning

Top Rated Local® is pleased to announce that, due to their incredible 98.18 Rating Score™, Western Heating & Air Conditioning is a 2018 award winner for HVAC companies in Utah!

If you’re in need of heating or cooling services in Orem or Lehi, there’s no better option than Western Heating & Air Conditioning.

The team at Western Heating & Air Conditioning has earned more than 1,000 online reviews with an average rating of 4.82 stars and two 2018 Top Rated Local awards — one for being rated number three out of all HVAC companies in Utah and one for being among the top 100 companies in Utah!

Here is just one of the many five-star reviews their happy clients have given them:

“Western Heating and Air Conditioning just came and tuned-up my furnace. They have a very in-depth check point system that they cover and are very thorough. They cared about how efficient my house was running. They shared some extra benefits they had to offer but were not pushy about me having to buy those benefits. Our tech…was kind, helpful, courteous and very knowledgeable in his work. I am very happy with the service I received today!” – Will P

Not Your Average Heating and Cooling Company

Western Heating and Air Conditioning has been in business for 23 years, and they aren’t like other HVAC companies.

There are a lot of dishonest HVAC contractors out there that have given the industry a bad name, but Western Heating and Air Conditioning offers their customers their “red handkerchief promise.” This is a promise to provide the very best service and get the job done right the first time. If the job doesn’t get done right the first time for any reason, they’ll always go back and make it right. And the team leaves a red handkerchief in every home to remind their customers of this promise.

We asked the owner and Vice President of Western Heating and Air Conditioning, Angie Snow, why they do what they do. Here’s what she had to say:

“We want people to be comfortable in their home or wherever there are, and we can provide a good budget to help them do so. We want to be a company in the community that gives back. We are currently doing the Gift of Heat program, where we find someone we can give a furnace to who is in need of help. We partner up with some great nonprofit organizations as well.”

Building Success Through Quality Service and Referrals

Angie credits the company’s solid online reputation to the team’s commitment to always doing a good job and providing remarkable service to their customers. They want to be the kind of company that their clients want to tell their friends about.

“We have strong values that are built on family, service and community, and one of those values is to create customers for life. When we hire people who share those values, it is really easy to provide next-level service.”

Referrals are a key part of growth for Western Heating and Air Conditioning. However, they also sponsor local sports teams and do some direct mail marketing. According to Angie, their website is their most important asset.

When we asked Angie what advice she has for other business owners looking to grow their business and build their online reputation, she had these words of wisdom to share:

“Build a solid brand and a solid culture within your business. If your culture and your people are happy, the reviews will come. Take the time to do the right thing and be good people, and the reviews will come.”


Congratulations to the team at Western Heating and Air Conditioning for being a 2018 Top Rated Local award winner, and thank you so much, Angie, for taking the time to speak with us!

If you’re looking for reliable HVAC services in Utah, we highly recommend Western Heating and Air Conditioning. Visit their website today!

Arizona’s Top Rated Local® HVAC Award Winner: AC Medic Heating & Air, LLC

Top Rated Local® is proud to announce that, thanks to their outstanding 97.30 Rating Score™ and their many positive reviews, AC Medic Heating & Air, LLC is a 2018 award winner in Arizona.

When Arizonans need honest and trustworthy heating and cooling services, no other company can compare to AC Medic Heating & Air, LLC.

AC Medic Heating & Air, LLC has been serving the good people of Northern Arizona for more than 30 years, all the while providing their clients with professional, courteous service that exceeds their expectations. Over the years, AC Medic Heating & Air, LLC has earned a number of positive reviews, helping them become a 2018 Top Rated Local award winner. Here’s just one of their many five-star reviews.

“Personable and professional, he got the job done! Thanks to Bob Edmondson, we now have heat to keep us warm throughout the winter, and the air conditioner he recommended is wonderful. All our needs were met in record time. I would recommend this service to everyone in the tri-city area. Thank you, AC Medic, for making it easy!” – Jacque D

At Top Rated Local, we know how important five-star reviews and a strong online reputation are for any business, and we sat down with Office Manager, Britney Pineda, to learn about AC Medic’s secrets to success. Here’s what she had to say:

What is your secret to such a strong online reputation?

To be honest, we don’t do much. I manage our online reviews, but our whole family is involved in making sure our customers are taken care of in the best way possible. My sister, Rachel, and my dad, Bob, kindly ask that clients who are satisfied with their experience leave a review online.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

This business was built on my dad. He has more than 30 years of HVAC experience. He wears many hats as the owner, general manager, primary installer and quality assurer. And behind him is basically our whole family. My mom handles the finances, my dad works in the field and my sister and I handle the office work. People trust us because we’ve earned their friend’s trust, their neighbor’s trust or their family member’s trust.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

The first thing is that we honestly put helping people above making a profit. We have a large community of elderly people, and we’ve gotten calls from many individuals saying one of our competitors came to their house and said they needed to pay a large sum of money to replace their furnace. My dad will go check it out, and often times, it’s as simple as replacing the igniter — which is much more affordable for the client, who’s often on a fixed income.

The second thing is that, after every single job, Rachel calls the client to make sure that their experience was great, and lets them know that Bob will be coming to ensure the job was done correctly on the technical side as well.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Action Pages, a local phone book, has been the biggest driving force of business for a long time. A lot of our clients are less tech-savvy than clients in a different region might be, so we don’t invest much in SEO or paid advertisements online. Word of mouth referrals are our second biggest driver of business.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Don’t be afraid to ask for reviews. We ask our clients for reviews twice, once when Rachel checks on their experience and again when my dad checks the work for quality assurance. Sometimes, people had an awesome experience but forgot to leave a review after the first ask. If we ask them again, they will probably do it.


Thank you so much, Britney, for taking the time to share your wisdom with us. And congratulations to you and the whole team at AC Medic Heating & Air for being a 2018 Top Rated Local award winner!

If you’re looking for professional HVAC service you can trust in Prescott or the surrounding areas, we highly recommend AC Medic Heating & Air, LLC. Visit their website today!

Colorado’s Top Rated Local® HVAC Award Winner: Swan Heating and Air

We are proud to announce that Swan Heating and Air is a 2018 Top Rated Local® award winner due to their phenomenal 98.33 Rating Score™. Here are just two of their hundreds of positive reviews:

“Excellent service and arrived promptly. They even fixed a problem with our vent that we didn’t even know we had — for free! We had a skunk attack inside our house and their equipment was able to filter out the smell completely! Everything else we tried still left faint odors.” -Mark S.

“With the heatwave we are now experiencing in Loveland, I am so grateful to have a new air conditioner. I was so impressed by the speed at which they did the work. What other company texts you the picture, name, and background of the service representative and installer prior to their coming? This is a very impressive company with friendly people who genuinely like their company.” -Sharon S.

We had a chance to speak with owner, Tim Swan, about his business’ online reputation and success. This is what he wanted us to know:

What is your secret to such a strong online reputation?

We believe we understand our customers and know what they like about our business (and don’t like about others). If we are the masters of our profession, we will win, because we’ll know our customers love doing business with us.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We’re a family-owned business, started in a garage by my wife Julie and I. We now have two locations, more than 50 team members, and thousands of happy and comfortable clients. We keep our focus completely on residential service, and we take great pride in providing a world-class customer experience. When we leave a client’s home, our goal is for them to be so happy that they can’t stop telling their friends. We have learned over the years that we can’t have a great business without happy clients, and it’s much easier to make clients happy when you employ great people. I am so proud and so lucky to be surrounded by a team of industry-leading overachievers. The success of our business is a result of hardworking people that love the career they chose. When doing business with Swan, the client cannot lose! We have the best people, warranties, guarantees, and products, and our leadership is relentless in the pursuit of carrying out the swan promise. We never take shortcuts or use cheap materials and we stand by our service 100 percent.

Why do you do what you do?

I love what I do! It is so rewarding to improve people’s comfort, help them when their system isn’t working, and improve the efficiency of their home comfort system. I couldn’t imagine doing anything else.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Take great care of your customers and employees. We are living in a different world than we did 10 years ago. One bad review can cost you thousands of dollars in future revenue.


Thank you for taking the time to speak with us, Tim. Congratulations to the whole team over at Swan Heating and Air on being 2018 Top Rated Local award winners!

When it comes to HVAC service in the Northern Colorado area, we highly recommend Swan Heating and Air. You can learn more about them on their website.

Colorado’s Top Rated Local® HVAC Award Winner: Apple Aire

We are excited to announce that the team at Apple Aire has won a 2018 top Rated Local® award for their outstanding Rating Score™ of 98.8!

Through their passion for doing good work and the generating great results, Apple Aire has received tons of excellent reviews. In fact, when we were searching for the best ones, we came across quite a few that went on so long gushing about Apple Aire, that we couldn’t even fit them in this article. Check out a couple of the more concise, but equally telling reviews happy customers have left for Apple Aire:

“I am beyond pleased with the service provided by Apple Aire. I called on a Monday afternoon and they had us on for next day to check things out on our gas leak at our home. The technician Rob was quick, knowledgeable, and prepared to let us know what we needed. They were able to be out the very next day and get things all patched up. The estimate that we were given was spot on and actually even less, saving us $100. We will recommend this company again and again!” -Cori S.

“Todd and his people are some of the most “professional” professionals that I’ve come across. They handled all of my questions and needs in a very timely manner while also being friendly and knowledgeable. Since the work that they performed for me was fairly large, this was exactly the type of treatment that I was hoping for. I would highly recommend them for any future jobs.” – Jeff B.

Founder/Owner Todd Terry took a moment to speak with our team about his company’s incredible online reputation. Here’s what he had to say:

What is your secret to such a strong online reputation?

Ethical customer service. We take immense pride in understanding customer needs and fulfilling them. We have a long history of success and on the rare occasion that we do make a mistake, we fix it immediately and fully.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Again, the answer is service. Our personalized customer service really makes us stand out, because that’s not something you see very often. Because we’re a small, family-owned company, we are able to treat each customer as an individual. To us, our customers are family.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

I saw a need for a good home service business in my community. What we had before simply didn’t cut it. We provide our community with a solution to their problems without causing any further ones.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Referral lists are a huge part of our marketing strategy. We firmly believe they’re a great marketing tool.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Do what’s right for the consumer and do things ethically and professionally, otherwise, it’ll come back to haunt you.


Thank you for your time and wise words, Todd! To the entire team at Apple Aire — congratulations on your Top Rated Local award! Keep serving your community well.

Looking for excellent HVAC service in the Golden, Colorado, area? We highly recommend Apple Aire! Visit their website for more information.

Colorado’s Top Rated Local® HVAC Award Winner: Tradewinds Heating and Cooling Inc.

We are thrilled to announce that Tradewinds Heating and Cooling Inc is a 2018 Top Rated Local HVAC award winner thanks to their impeccable 98.94 Rating Score™!

Due to their excellent service to their customers, Tradewinds Heating and Cooling has created an extraordinarily positive online reputation for themselves. These are a couple of our favorite reviews they’ve received:

“We are quite familiar with Tradewinds Heating and Cooling, we have done business with them multiple times in the last couple of years and have been very pleased with the quality of service they have provided us. They have very knowledgeable technicians and they are also very friendly. Whenever we need any service we give them a call, they can usually fit us into their busy schedule in about a week and they have always arrived on time. They explain things very well and make sure to keep us updated throughout the whole process. I would highly recommend their services.” Brent S.

“We have had our heating and cooling maintenance and repairs performed by Tradewinds heating and cooling since shortly after building our home. We have been here for 26 years. We can recommend them without reservation for expertise, punctuality, and honesty. It would take an extreme emergency for us to use any other company.” Chuck P.

Office manager, Nicholas Peterson-Pedroza took a few minutes to speak with us about his company’s success both online and off. Check out what he had to say:

What is your secret to such a strong online reputation?

Tradewinds is my dad’s company, so until recently, there really wasn’t much of an online presence to speak of. I created a social media presence for us and started working with a company that sends out automatic requests for reviews.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

It’s simple — we’re a small, family-owned and -operated company. It’s just me, alongside my dad, brother, and cousin. We’re a close family, and we work hard to make sure our customers are also looped in to that.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

Although it may not be fancy or luxurious, heat is necessary. We know that if you’re calling us, you need help. Our team works hard to treat everyone we serve like family, treat them well, and support them as best we can. What we do really comes from the heart. We’ll get the job done right and try to change our customers’ impressions of contractors for the better.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We advertise in local magazines and try to stay hyper-local, down to the neighborhood. Online marketing is also a pretty big part of our strategy. Beyond that, we have dealer relationships that are really helpful in getting business.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Utilize social media, That’s what we do and it has worked well. Regular posting is important. Also, ask for the review. When customers are happy, they are glad to help.


Congratulations to the team at Tradewinds Heating and Cooling on being 2018 Top Rated Local HVAC award winners! Thank you so much for speaking with us, Nicholas!

If you are looking for an honest and dedicated HVAC provider in the Wheat Ridge area, we highly recommend you give Tradewinds Heating and Cooling a call. You can find out more information about them on their website.

Colorado’s Top Rated Local® HVAC Award Winner: Pure Air Solutions

We are ecstatic to announce that Pure Air Solutions is a 2018 Top Rated Local® award winner due to their phenomenal 99.62 Rating Score™! They’ve served residential and commercial property owners across Denver, Boulder, and the surrounding areas well with their high-quality HVAC services.

Over their more than 20 years of HVAC experience, the Pure Air Solutions team has served countless happy customers. Many of these people have chosen to leave extremely positive reviews. These are a couple of our favorites:

“We were very impressed with the honesty, integrity, and seven-star customer service beliefs that are at the heart of this organization from ownership on down. Our technician is and was honest, plus his depth of knowledge and experience was spot on in figuring out what size and type of furnace and air conditioner would best fit our home to provide great energy efficiency and much improved indoor air quality…at an extremely fair price. I will be using Pure Air Solutions to optimize my commercial building with the same energy efficient, cost-saving indoor air quality approach for my tenants there as well. Thank you, Pure Air Solutions, for treating me like a family member.” -Todd M.

“Excellent service! Friendly, quick, and efficient. When our AC went out, we were struggling in the heat with a cranky toddler, and they came within the hour. Outstanding pricing! We would highly recommend this company! Thank you, Pure Air Solutions!” -Amanda B.

We know you’re probably wondering how exactly Pure Air Solutions garnered such an awesome online reputation. Well, you’re in luck — husband and wife team Kevin and Erika took a moment to chat with us about their business, their online reputation, and why they do what they do. Here’s what they had to say:

What is your secret to such a strong online reputation?

We’ve been gathering reviews from customers since day one. We definitely encourage good reviews, but we also recognize that they need to be earned by providing the best service and quality of work possible.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We care. As a family-owned company, we’re not out to cheat our customers. For us, this really isn’t about the money. We know that if we take care of our customers properly and honestly that’ll come back to us tenfold.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We’ve done HVAC for the last 20 years and are incredibly passionate about it. We want to make a big difference with our customers and our employees. The way some corporations treat their customers really doesn’t work for us; we do much better, and every employee is like family to us.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Working as many marketing angles as possible has proven to be successful for us. From word of mouth to Facebook and networking groups, we work hard to get our name out there.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Find a place to start, don’t just sit back and dream about it. Set reasonable expectations and don’t give up. Lessons are sometimes learned hard in business, and you may fail at times, but don’t give up in that moment. That moment doesn’t define who you are. Just keep going!


From our team to yours, congratulations on being a 2018 Top Rated Local Award winner! Thank you, Kevin and Erika, for taking the time to speak with us.

If you’re looking for excellent HVAC service in Denver, Boulder, or the surrounding area, we highly recommend Pure Air Solutions. You can learn more about them on their website.