Top Rated Local® is pleased to announce that, due to their many reviews and incredible 99.62 Rating Sore™, Frank’s Auto is a 2018 award winner!
If you’re looking for an auto repair shop in or around Ogden that you can trust, look no further than Frank’s Auto.
With a passion for cars and a dedication to customer service, Frank’s Auto has earned hundreds of positive reviews with an average rating of 4.96 stars, an enviable 99.62 Rating Score and a 2018 Top Rated Local award for being among the top 100 companies in all of Utah.
Here’s just one of the many five-star reviews that helped them get there:
“During a recent winter storm, I slid into a snowbank a little down the road from Frank’s Auto. The owner came to help me and ended up towing my car out of the snowbank (the whole front bumper came off completely), inspecting it, and fixing it. I have never met a nicer crew of workers or a nicer guy than the owner. Not only did he make my car look good as new, but he also gave me a great deal. I will now go to Frank’s every time my car needs any maintenance. Would highly recommend to anyone!” – Regan L
Not Your Average Auto Repair Shop
Frank’s Auto is not like other auto repair shops. A family-owned business that opened its doors 35 years ago, Frank’s Auto was started by Frank, the family patriarch, and is now run by Frank’s son, Sean and Sean’s daughter, Shaylie.
One of the biggest things that sets Frank’s Auto apart is that they offer the best prices in town. Also, every mechanic that’s employed at Frank’s Auto is paid fairly, and not on commission, which allows them to focus on providing fair, effective service without worrying about upselling.
When asked why Frank’s Auto does what they do, the office manager, Shaylie, had this to say:
“Frank not only loved cars, but he also loved working on cars. He moved from Iowa, where he worked at a transmission shop. When he moved to Ogden, he found a great little space and opened his own mechanic shop. Ever since then, it’s been known as Frank’s Auto.”
Building Success Through Great Customer Service
We asked Shaylie what Frank’s Auto’s secret to such a strong online reputation is, and she credited it to the team’s priority of always treating the customer right.
“If you’re good to your customers, they will be good to you back.”
In addition to growing their business through referrals and their impressive online reputation, Frank’s Auto gets their name out there by giving back to the community, including sponsoring various school programs and holding donation drives for different events. In fact, Frank’s Auto is holding a donation drive for The Christmas Box in Ogden, and any help that anyone can give is extremely appreciated!
Frank’s Auto also gives back to the community by providing discounts to military, police officer and teachers — individuals who are all very important to the community.
When asked what advice she has for other business owners looking to grow their business and build their online reputation, Shaylie had these words of wisdom to share:
“Put your customers first and always treat them the way you’d like to be treated.”
Congratulations to the team at Frank’s Autos for being a 2018 Top Rated Local award winner, and thank you so much, Shaylie, for taking the time to speak with us!
If you’re looking for a trustworthy, affordable auto repair shop in Ogden, we highly recommend Frank’s Auto. Visit their website today to learn more.
