Florida’s Top Rated Local® Interior Designers Award Winner: Crespo Design Group

Top Rated Local® is pleased to announce that Crespo Design Group is a 2019 award winner for interior designers in Florida!

Make your space your own with the help of the professionals at Crespo Design Group in Tampa.

Crespo Design Group has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a phenomenal Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking among the top five interior designers in all of Florida!

Here’s just one of their many five-star reviews:

“Enrique and his team transformed my house into a gorgeous dream home! Thank you Crespo Design Group!” – Sally D.

Not Your Average Interior Design Firm

We wanted to learn all about Crespo Design Group and its impressive online reputation, so we took a few minutes to talk with the owner, Enrique Crespo.

The first question we had for Enrique was what is it that sets Crespo Design Group apart from their competition in Florida. Here’s Enrique’s response:

“We design for people, so we try to understand their aesthetics and lifestyles, and we design interiors that are custom-curated to them, their lifestyle and their taste.”

We also wanted to know what their mission is at Crespo Design Group and how they work to make the world a better place. Enrique told us about his involvement in the arts and in the community:

“I’m on the board of two museums and of Tampa Bay Businesses for Culture and the Arts. I try to support the arts and support people who are trying to get a career or education in the arts.”

Building Success by Providing a High Level of Service

Enrique attributes Crespo Design Group’s strong online reputation to their commitment to going out of their way to provide a high level of service to their clients.

Outside of building a powerful online reputation, Crespo Design Group has gotten their name out there through SEO (search engine optimization), advertising and word of mouth.

There are so many business owners out there looking to build the kind of online reputation Crespo Design Group has. Here’s Enrique’s expert advice for them:

“Do whatever it takes to satisfy your clients’ needs.”


Congratulations to the team at Crespo Design Group for being a 2019 Top Rated Local award winner, and thank you so much, Enrique, for taking the time to speak with us!

We highly recommend Crespo Design Group in Tampa. Visit their website today!

Florida’s Top Rated Local® Interior Designers Award Winner: Perla Lichi Design

Top Rated Local® is pleased to announce that Perla Lichi Design is an award winner for interior designers in 2019.

If you are looking for an interior design firm that will design a space you will love to live in, look no further than this award-winning company!

Perla Lichi Design has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 99.33 and a 2019 Top Rated Local award for ranking as the number one interior design company in Florida!

Here’s just one of their many five-star reviews:

“Perla is an incredible talent! She reaches into her clients’ minds and hearts and turns it into art! She is a professional beyond reproach and a pure joy to work with!” – A.M.

It is because of excellent reviews like this that Perla Lichi Design is now able to call themselves a Top Rated Local award winner!

Not Your Average Interior Design Firm

We were excited to learn all about Perla Lichi Design and how they have gotten where they are today, so we sat down with the Marketing Director, Janet Verdeguer.

The first thing we wanted to know was what it is that makes Perla Lichi Design stand apart from its competitors. Janet said:

“We are an experienced professional interior design firm that can create interiors in almost any décor style. We haven’t yet been challenged by something we couldn’t create. With our professionalism and experience, we create beautiful, comfortable environments that our clients love!”

We asked Janet what they do to help make the world a better place, and she was quick to respond:

“That’s easy! We make peoples’ lives happier through beautiful, comfortable living environments. We set the stage, you live the dream.”

Building Success Through Successful Marketing

Perla Lichi Design has earned a fantastic reputation, so we asked Janet how they have managed to grow their business and get their name out. She said:

“I’m very enthusiastic about my interior design work. It fills every aspect of my life and I love to share that. My staff also helps me post online regularly and update our website. With all of us working together, we have created this strong presence.”

In addition to building the kind of online reputation that any small business would envy, Perla Lichi Design has spread the word about who they are and what they do by

“I believe in marketing. You’ll see Perla Lichi Design through online advertising and in print. Editors love our work and Perla Lichi Design has been featured in many full-color, multi-page articles over the years. Check out our media page for some examples.”

There are many businesses out there that are looking to build as impressive a reputation as Perla Lichi Design has managed to. We asked if Janet could share any expert advice with these companies. Here’s what she had to say:

“Post at different times of the day and night. Don’t hesitate to post the same thing several times, and remember to use hashtags.”


Congratulations to Perla Lichi Design for being a 2019 Top Rated Local award winner, and special thanks to Janet for taking the time to speak with us!

Florida’s Top Rated Local® Auto Shops Award Winner: Mazel Auto Repair

Top Rated Local® is pleased to announce that Mazel Auto Repair is an award winner for auto shops in 2019.

If you are looking for a trusted, local auto shop that will get you back on the road without overselling you on things you don’t need, look no further than this award-winning company!

Mazel Auto Repair has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top five auto shops in Florida!

Here’s just one of their many five-star reviews:

“Alex is the most amazing person and business owner! I would give him 10 stars if I could. He is so reliable, dependable, honest and caring! He is a true and rare gem! I am so grateful for him and Mazel Auto Repair! Words can not express my gratitude. Thank you, Alex, for providing the best customer service ever! After he fixed my car, he even followed up to check on me with a phone call to make sure everything was fine! He always goes above and beyond!!!” – N.F.

It is because of excellent reviews like this that Mazel Auto Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about Mazel Auto Repair and how they have gotten where they are today, so we sat down with the owner, Alexander Simons.

The first thing we wanted to know was what it is that makes Mazel Auto Repair stand apart from its competitors. Alexander told us that he tries to thoroughly explain things to his customers, and never upsells the customer on something they don’t need. He said that he doesn’t want to waste anyone’s time or money. He told us about his business mission, saying:

“My mission statement is: Don’t overcharge the customer and have every customer leave my shop with a happy face.”

Building Success, Online And Off

Mazel Auto Repair has earned a fantastic reputation, so we asked Alexander how they have managed to grow their business and get their name out. He said that most of their growth has been thanks to word of mouth and his great reviews on Google.

There are many businesses out there that are looking to build as impressive a reputation as Mazel Auto Repair has managed to. We asked if Alexander could share any expert advice with these companies. Here’s what he had to say:

“You need to have a good reputation. Don’t overcharge the customer and don’t upsell them anything they don’t need. That’s what I recommend to everybody.”


Congratulations to Mazel Auto Repair for being a 2019 Top Rated Local award winner, and special thanks to Alexander for taking the time to speak with us!

Florida’s Top Rated Local® Computer IT Services Award Winner: Virutec Computer Repair Service

Top Rated Local® is pleased to announce that Virutec Computer Repair Service is an award winner for computer IT services in 2019.

If you are looking for a reliable, local computer IT service company, look no further than this award-winning company!

Virutec Computer Repair Service has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 90.39 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three computer IT services in Florida!

Here’s just one of their many five-star reviews:

“Jason is great. I’ve had people fix computers for me in the past, but nobody diagnoses and repairs as quickly and efficiently as him. Not to mention, saving time means saving money! Thanks, Jason.” – M.I.

It is because of excellent reviews like this that Virutec Computer Repair Service is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Virutec Computer Repair Service and how they have gotten where they are today, so we sat down with the owner, Jason Stewart.

The first thing we wanted to know was what it is that makes Virutec Computer Repair Service stand apart from its competitors. Jason shared that this is a Veteran-owned business, and that they offer the best prices and fastest services around.

When we asked Jason about the Virutec Computer Repair Service business mission, he told us:

“My commitment to you is to give you the friendliest service, the most competitive pricing, and the honesty and integrity that I will absolutely deliver what we promise.”

Building Success By Loving What They Do

Virutec Computer Repair Service has earned a fantastic reputation, so we asked Jason how they have managed to grow their business and get such great reviews. He said that, by always going above and beyond the call of duty, the reviews naturally follow.

In addition to building the kind of online reputation that any small business would envy, Virutec Computer Repair Service has spread the word about who they are and what they do through word of mouth. Jason said that it’s a small town, so word of a company’s reputation travels quickly. They do what they can to find ways to give back to that community and will often donate computers or parts to people in need.

There are many businesses out there that are looking to build as impressive a reputation as Virutec Computer Repair Service has managed to. We asked if Jason could share any expert advice with these companies. Here’s what he had to say:

“If you love your job, you’ll never work another day in your life, and that’s the most important thing about building a business.”


Congratulations to Virutec Computer Repair Service for being a 2019 Top Rated Local award winner, and special thanks to Jason for taking the time to speak with us!

Florida’s Top Rated Local® Barber Shops Award Winner: East Hill Barbershop

Top Rated Local® is pleased to announce that East Hill Barbershop is a 2019 award winner for barber shops in Florida!

When you want a great haircut, there’s no better barber shop to turn to in Pensacola than East Hill Barbershop.

East Hill Barbershop has received hundreds of reviews with an average rating of 4.96 stars, earning them a fantastic Rating Score™ of 97.65 and a 2019 Top Rated Local award for ranking among the top five barber shops in all of Florida!

Here’s just one of the many five-star reviews that got them there:

“[This is a] great shop with expert barbers. I had my hair cut and beard lined up and trimmed. [They] did an amazing job of getting me in the right shape to head to a business meeting and then to go out for the weekend.” – Stanton B.

Not Your Average Barber Shop

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Jason Taylor, the owner of East Hill Barbershop.

To kick off our conversation, we asked Jason about what it is that makes East Hill Barbershop unique compared to the many other barber shops in Florida. Jason pointed to the diversity of the barbers and the shop, and said:

“Everybody here has a different back story and a different way of living life, so they connect with a different group of people. We end up with a broad group of people because the people that work here are all very different. We all get along, and we all kind of have the same core beliefs of taking care of the people who come through the door.”

We also asked Jason about the East Hill Barbershop mission and how they work to make the world a better place. Jason told us that they aim to offer good service in their neighborhood and to reach out in their community and help out in any way that they can.

Building Success With the Right People

Jason credits East Hill Barbershop’s strong online reputation to the people who work there and to their commitment to making people feel right when they’re in the shop. They don’t ask for reviews; they’re all an organic result of the kind of service they provide.

Outside of building a powerful online reputation, East Hill Barbershop has grown by posting on Facebook and Instagram, but most of their business comes from word of mouth.

There are many business owners looking to grow their business and build their online reputation. Here’s Jason’s expert advice for them:

“Be genuinely who you are, and the right people will connect with you.”


Congratulations to East Hill Barbershop for being a 2019 Top Rated Local award winner, and thank you so much, Jason, for taking the time to speak with us!

We highly recommend East Hill Barbershop in Pensacola. Visit their Facebook page today!

Florida’s Top Rated Local® Flooring Contractors Award Winner: Mercury Carpet & Flooring

Top Rated Local® is pleased to announce that Mercury Carpet & Flooring is a 2019 award winner for flooring contractors in Florida!

With a wide variety of options to choose from and almost 50 years of experience under their belts, there’s no better flooring company to turn to in Jacksonville than Mercury Carpet & Flooring.

Mercury Carpet & Flooring has received hundreds of reviews on six verified sites with an average rating of 4.87 stars, earning them an incredible Rating Score™ of 99.66 and a 2019 Top Rated Local award for ranking among the top five flooring contractors in all of Florida!

Here’s just one of their many five-star reviews:

“I can’t find enough positive words to describe our experience with John Namen and his crew. We put off buying new carpet for years because we were intimidated by the daunting task of moving everything in our home. John assured us that it would go smoothly and his crew would help, and his promises were true. The installation went exactly as planned. The crew worked brilliantly together with a fun disposition, which makes a daunting task enjoyable. We are thrilled with the outcome and are enjoying our home again. It is clean and gorgeous. I highly recommend using John and his crew for your next flooring project. Every aspect of this project, from measure/consult to order to delivery and installation, went off like clockwork. A+ to Mercury Carpet & Flooring!” – Amber W.

Not Your Average Flooring Company

George Tristan, a sales associate at Mercury Carpet & Flooring, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Mercury Carpet & Flooring apart from the many other flooring companies in Florida. Here’s George’s response:

“I think it’s all about customer service. …We’ve been in business for almost 50 years now, and we’re a full-service store…”
We also wanted to know why they do what they do at Mercury Carpet & Flooring and how they work to make the world a better place. George told us that their goal is simply to be an outstanding, reputable company that provides genuine, true service to its customers.

Building Success by Working Hard and Following Up

When we asked George about Mercury Carpet & Flooring’s secret to such a strong online reputation, he attributed it to the fact that they are committed to working hard and following up after the job is complete to ensure that everything went well.

Outside of building the kind of online reputation any business owner would envy, Mercury Carpet & Flooring has spread the word about who they are and what they do by making their customers happy, which leads to referrals.

Clearly, George knows a thing or two about growing a business and building an online reputation. After we asked George what advice he has for the many business owners out there, he emphasized the importance of customer service, being an outstanding company and making the hard choices.


Congratulations to the team at Mercury Carpet & Flooring for being a 2019 Top Rated Local award winner, and thank you so much, George, for taking the time to speak with us!

We highly recommend Mercury Carpet & Flooring in Jacksonville. Visit their website today!

Florida’s Top Rated Local® Barber Shops Award Winner: Headlines Barber Shop

Top Rated Local® is pleased to announce that Headlines Barber Shop is an award winner for barber shops in 2019.

If you are looking for a friendly neighborhood barber shop that will get you looking your best, look no further than this award-winning company!

Headlines Barber Shop has received thousands of overwhelmingly positive reviews across six different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 98.24 and a 2019 Top Rated Local award for ranking as the number one barber shop in Florida!

Here’s just one of their many five-star reviews:

“I highly recommend them. They provide a professional and family-friendly atmosphere with experienced barbers. I just moved to the area not too long ago, and that’s the best shop in the area…You won’t be disappointed, [they’ll] give you exactly what you ask for!!” – R.S.

It is because of excellent reviews like this that Headlines Barber Shop is now able to call themselves a Top Rated Local award winner!

Not Your Average Barber Shop

We were excited to learn all about Headlines Barber Shop and how they have gotten where they are today, so we sat down with Christian Perez, who co-owns the company.

The first thing we wanted to know was what it is that makes Headlines Barber Shop stand apart from its competitors. Christian told us about their friendly and welcoming atmosphere, saying:

“One of the main things with our guys is that anybody who sits up front, anybody who sits in our barbershop or has a chair in our barbershop, has to greet every client as if they’re their own and they have to say goodbye to every client as well. In a lot of barbershops, you walk in and you don’t even get greeted. It’s kind of unwelcoming, so I think that’s one thing that makes us unique.”

Christian also told us about some of the ways they make things more streamlined and easier for their customers to use, saying:

“Our online booking makes it super easy for the customer. A lot of barbershops rent chairs to barbers and that’s their space that they rent and they handle the business within, but we have more of a team atmosphere… It feels like they’re part of a team. It’s okay, you can sit in anybody’s chair and it’s all good.”

Building Success And Giving Back

Headlines Barber Shop has earned a fantastic reputation, so we asked Christian how they have managed to grow their business and get their name out.

In addition to building the kind of online reputation that any small business would envy, Headlines Barber Shop has spread the word about who they are and what they do by finding ways to give back to the community. They have an upcoming charitable event where each of their seven locations will be reaching out to the local middle school or high school to provide free haircuts. All of the money that is donated at those events will be given to the school’s band program! In the past, they have fed a local high school team for an entire season, or donated Gatorade to a team for their season.

“We’re pretty well entrenched in the community and like to give back. We’re a community barber shop, so our community supports us and we like to support them.”

There are many businesses out there that are looking to build as impressive a reputation as Headlines Barber Shop has managed to. We asked if Christian could share any expert advice with these companies. Here’s what he had to say:

“Keep it simple; make it simple for your clients. The easier or more accessible you are to your clients, the easier you’re going to find the road to success. It’s 2020, people want everything now and they want it easy; they don’t want it complicated… They want to be able to pop on an app to make an appointment.”

Christian concluded our chat with this amazing shout-out to his business partners. He said:

“I would be remiss if I didn’t mention my business partners, Chris Bossio, Daniel Santana and Kris Hemch, because I couldn’t do it without them. It started out with three of us, and we like to promote from within. Kris was one of our barbers, but he quickly ascended and we identified that this kid is special. He’s a leader. We put him in charge of managing our third location and we quickly realized that this guy is really special. He opened up or helped us launch our fourth, fifth, and sixth stores. After he managed it there, we said, listen, this kid is special. We need to reward him, it only makes sense, so, now he is an owner as well.”


Congratulations to Headlines Barber Shop for being a 2019 Top Rated Local award winner, and special thanks to Christian for taking the time to speak with us!

Florida’s Top Rated Local® Home Contractors Award Winner: Avery Construction Design Consulting, Inc.

Top Rated Local® is pleased to announce that Avery Construction Design Consulting, Inc. is a 2019 award winner for home contractors in Florida!

From kitchen and bathroom remodeling to home additions, Avery Construction Design Consulting, Inc. is your go-to home contracting company in Clearwater.

Avery Construction Design Consulting, Inc. has received more than 125 reviews on five verified sites with an average rating of 4.81 stars, earning them an outstanding Rating Score™ of 98.07 and a 2019 Top Rated Local award for ranking among the top five home contractors in all of Florida!

Here’s just one of their many five-star reviews:

“Avery Construction is a great company, and I refer my clients to Jason and his team knowing that they will receive the best help out there for remodeling anything in their homes! The team is polite, knowledgeable and refreshing to work with; they care about the whole process, from beginning to end, and will not let you down!” – Lina D.

Not Your Average Home Contracting Company

Jason Avery, the owner of Avery Construction Design Consulting, Inc., generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Avery Construction Design Consulting, Inc. apart from the many other home contractors in Florida. Here’s Jason’s response:

“We do the process differently, where we let the customer know exactly what is going on up front while offering transparency. We use three-dimensional software for the layout of the job. We tell them what is and isn’t included in detail within the contract for the job. We have 40 employees in-house, and much of our quality contracts are from experienced employees hired in-house.”

We also wanted to know why they do what they do at Avery Construction Design Consulting, Inc. and how they work to make the world a better place. Here’s what Jason had to say:

“We’re always trying to improve the space where our clients live or work in, and to make them fall in love with their space. We offer opportunities to grow outside the basic, personal meaning, where the space or atmosphere they usually surround themselves with can grow with them and evolve through remodeling…”

Building Success Through Good Work and Communication

When we asked Jason about Avery Construction Design Consulting, Inc.’s secret to such a strong online reputation, he attributed it to their commitment to doing good work and maintaining solid communication with their clients from the beginning. He added:

“We do our best to make and keep our clients happy.”

Outside of building the kind of online reputation any business owner would envy, Avery Construction Design Consulting, Inc. has spread the word about who they are and what they do by attending all of the major home shows in the area, as well as through pay-per-click advertising, referral and relationship marketing, word of mouth and networking with other contractors and architects. Jason went on to say:

“It relates back to the community, where you give back as much as you can, and in doing so, there is a trade-off of building the brand and credibility within your community.”

Clearly, Jason knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Do what you say you’re going to do; follow up promptly, and be truthful and honest with people. Our motto is, ‘P.I.E. — Performance Integrity Empowerment.’ Tell the customer what to expect, and you’ll get the best outcome. Open up the client to all the options…”

For more great advice, check out Jason’s book, Constructing Success: Blueprints For a Referral Based Business.


Congratulations to the team at Avery Construction Design Consulting, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Jason, for taking the time to speak with us!

We highly recommend Avery Construction Design Consulting, Inc. in Clearwater. Visit their website today!

Florida’s Top Rated Local® Massage Therapists Award Winner: Total Health Guidance

Top Rated Local® is pleased to announce that Total Health Guidance is a 2019 award winner for massage therapists in Florida!

When it comes to massage therapy in Orlando, there’s no better massage therapy clinic to turn to than Total Health Guidance.

Total Health Guidance has received more than 100 reviews on five verified sites with an average rating of 4.88 stars, earning them a magnificent Rating Score™ of 98.79 and a 2019 Top Rated Local award for ranking among the top five massage therapists in all of Florida!

Here’s just one of their many five-star reviews:

“I would recommend Total Health Guidance to anyone that is looking for any type of treatment, really. They are extremely professional and organized. DJ has been exceptional in our sessions, and the whole staff has been very accommodating and friendly. [It is a] very comfortable atmosphere. Thanks to THG for a very pleasurable experience all around!” – Kevin C.

A One-of-a-Kind Massage Therapy Clinic’s Secret to a Strong Online Reputation

Total Health Guidance has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Office Manager and Licensed Massage Therapist Tony Ambush.

The first thing we wanted to know was what makes Total Health Guidance unique compared to the many other massage therapy clinics in Florida. Tony told us:

“With most massage therapists, the primary focus is on the body, and they just work on massage. I work with a team of people, so anybody that comes to my office, I’m checking on their emotional, their relational, their physical and their financial well-being. We’re checking in with the whole person to see what else is going on outside of the body that might be affecting the body. I really look at the whole person entirely and then address whatever massage needs they may have, but I am also able to refer them out or do other things in the office that they may need.”

When we asked what the secret is to such a solid online reputation at Total Health Guidance, Tony pointed to the fact that they consider people clients whether they come to them or not, and they provide their clients with as much information as possible. Tony added:

“I just treat everybody like they are a client and how I want to be treated, and just make sure they get quality service when they’re coming in to see me.”

Making the Community a Better Place by Helping People Reach Total Health

We also wanted to know what their mission is at Total Health Guidance and how they work to make the world a community place. Here’s Tony’s response:

“Our role or goal is to help everyone in the community reach total health. Basically, our goal is to help children, adolescents and adults become physically healthy, emotionally solid, relationally connected, spiritually strong and financially secure. Again, we’re looking at that whole person.”

Tony went on to say:

“It’s not always ‘my knee hurts,’ ‘my back hurts.’ What are the other things in our lives that are affecting us or causing the pain? Some of it may be psychosomatic as well; it’s not always physical.”

Outside of building a powerful online reputation, Total Health Guidance has grown by offering free education in the community, by networking and through word of mouth. Tony added:

“We do a lot of lunch and learns for local businesses. With doctors, we share what we do and buy their office lunch to explain how whole-person health works…”

It’s clear that Tony knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Respond to anything online — the good and the bad… Be aware of social media and what it can do, positively and negatively, and engage with the community. The biggest thing would be to offer up education. …Share your knowledge and educate people, and it naturally turns into a relationship, which will lead them to your office. And if not, you’re still benefiting by educating the community at large.”


Congratulations to the team at Total Health Guidance for being a 2019 Top Rated Local award winner!

We highly recommend Total Health Guidance in Orlando. Visit their website today!

Florida’s Top Rated Local® Carpet Cleaners Award Winner: Quality Care Plus Carpet & Upholstery Cleaning

Top Rated Local® is pleased to announce that Quality Care Plus Carpet & Upholstery Cleaning is a 2019 award winner for carpet cleaners in Florida!

When you need a professional, experienced carpet cleaning company on your side, you need Quality Care Plus Carpet & Upholstery in Saint Petersburg.

Quality Care Plus Carpet & Upholstery Cleaning has received more than 100 reviews with an average rating of 4.88 stars, earning it a superb Rating Score™ of 98.83 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Florida!

Here’s just one of its many five-star reviews:

“Al was fabulous, right from our first conversation on the phone. He was flexible and reasonable and accommodated my short timeline. He was friendly and thorough. My carpets look cleaner than I ever thought possible. He also cleaned a white chair that looks new again. I had several Persian carpets that he cleaned. Wow! What a difference; the colors just pop now and are so vibrant! I would highly recommend Al. My place smells great, too! I’m looking forward to having my carpets cleaned again in the future. Thanks, Al, for the exceptional service!” – Robert P.

Not Your Average Carpet Cleaner

We wanted to learn all about Quality Care Plus Carpet & Upholstery Cleaning and its impressive online reputation, so we took a few minutes to talk with the owner and operator, Al Dalli.

The first question we had for Al was what is it that sets Quality Care Plus Carpet & Upholstery Cleaning apart from their competition in Florida. Here’s Al’s response:

“When I do the carpets, I use a two-system method. I use a floor machine first with steaming hot solution, and then I extract it. Most carpet cleaners are just going to use steam cleaning or a foam machine; I combine both. The end result is that it doesn’t leave the carpet too wet, which is a goal in cleaning carpets.”

Al went on to say:

“I do all of the work myself. From the minute that they call to the minute that I end the job, they’re going with one person. When I tell a customer a time, I don’t give them a window; I actually give them a time. I always text them or call them, and always give them my ETA if I’m running late… I understand that time, for people, is very important. I know that when people call me and tell me they are going to do a service and give me a window, it just ruins the whole day waiting for them, and I don’t appreciate it.”

Building Success by Taking the Work Seriously

Al attributes Quality Care Plus Carpet & Upholstery Cleaning’s strong online reputation to the fact that he does all of the work himself and that he treats every home like his own. He added:

“One thing I’ve learned is that, in this business, you can do 10 good jobs, and people don’t hear about it. You do a bad one, and everybody hears about it, so I take my work very seriously.”

Outside of building a powerful online reputation, Quality Care Plus Carpet & Upholstery Cleaning has gotten their name out there through online marketing, word of mouth and referrals from satisfied clients.

There are so many business owners out there looking to build the kind of online reputation Quality Care Plus Carpet & Upholstery Cleaning has. Here’s Al’s expert advice for them:

“I believe in the name; the name of the company is everything. I guarantee all of my work. Once you’ve gained that name and that trust, then you can go on, but you have to work to earn that in the first place.”


Congratulations to the team at Quality Care Plus Carpet & Upholstery Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Al, for taking the time to speak with us!

We highly recommend Quality Care Plus Carpet & Upholstery Cleaning in Saint Petersburg. Visit their website today!