Maine’s Top Rated Local® Restoration Companies Award Winner: Advance 1 Cleaning Services

Top Rated Local® is pleased to announce that Advance 1 Cleaning Services is a 2019 award winner for restoration companies in Maine!

When you’ve got mold or water, fire or smoke damage, you need Advance 1 Cleaning Services on your side.

Advance 1 Cleaning Services has received dozens of reviews with an average rating of 4.76 stars, earning them a stupendous Rating Score™ of 91.64 and a 2019 Top Rated Local award for ranking among the top five restoration companies in all of Maine!

Here’s just one of their many five-star reviews:

“As the owner of Perkins Leasing and Management and also as a real estate investor, I have used the services of Advance 1 Cleaning for everything from routine cleaning work (they have cleaned my investment property for me for approximately 15 years) to damage mitigation and clean up after a loss. Their staff is dedicated to providing high-quality services and are always attentive to any need or issue that arises. I value the relationship we have and would not hesitate to recommend using their services.” – Greg P.

Not Your Average Restoration Company

We wanted to learn all about Advance 1 Cleaning Services and its impressive online reputation, so we took a few minutes to talk with Tiffany Moody, who does sales and estimations.

The first question we had for Tiffany was what is it that sets Advance 1 Cleaning Services apart from their competition in Maine. Here’s Tiffany’s response:

“We are family-owned and -operated. The owner has been running the business for 35 years, and our techs take pride in their work.”

We also wanted to know what their mission is at Advance 1 Cleaning Services and how they work to make the world a better place. Tiffany told us that their goal is to always do a good job and be honest, to make sure that their customers feel relaxed and free of stress.

Building Success by Responding to Reviews

Tiffany attributes Advance 1 Cleaning Services’ strong online reputation to their commitment to responding to their reviews, good or bad:

“A lot of times, people leave great reviews. We follow up with happy customers and reach out to fix bad reviews.”

Outside of building a powerful online reputation, Advance 1 Cleaning Services has gotten their name out there through online advertising, television commercials, radio ads and by being an active part of their community.

There are so many business owners out there looking to build the kind of online reputation Advance 1 Cleaning Services has. When we asked what advice she has for them, Tiffany emphasized the importance of staying active on Facebook and posting consistently.

Tiffany ended our conversation with this sentiment:

“Thank you to all of our wonderful employees for making this work.”


Congratulations to the team at Advance 1 Cleaning Services for being a 2019 Top Rated Local award winner, and thank you so much, Tiffany, for taking the time to speak with us!

We highly recommend Advance 1 Cleaning Services in Waterville. Visit their website today!

Maine’s Top Rated Local® Award Winner: Grammy’s Country Inn

Top Rated Local® is pleased to announce that Grammy’s Country Inn is a 2019 award winner in Maine!

When you want a delicious bite to eat in Houlton, there’s no better option than Grammy’s Country Inn.

Grammy’s Country Inn has received hundreds of reviews with an average rating of 4.72 stars, earning them an excellent Rating Score™ of 97.18 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Maine!

Here’s just one of their many five-star reviews:

“Where else can you go and get food this delicious for such a great price?! Literally, NOTHING compares to Grammy’s!! The portions of the food are huge; the prices are incredibly low, and the service is top-notch. My friends and family will make trips to the US simply for the food here!! If you are in the nearby vicinity or want to make a fun road trip, I would highly recommend coming to Grammy’s Country Inn!!” – Alyssa Q.

Not Your Average Restaurant

We wanted to learn all about Grammy’s Country Inn and its impressive online reputation, so we took a few minutes to talk with the owner, Steve Graham.

The first question we had for Steve was what is it that sets Grammy’s Country Inn apart from their competition in Maine. Here’s Steve’s response:

“We give a lot of food! We give you more than you expect for your money.”

Steve went on to tell us a little bit about how he started Grammy’s Country Inn:

“I just wanted to move to Maine, and I always told myself I could do anything I wanted to. I had never cooked before and learned by experience and just took it from there.”

Building Success With Food That Stands Out

Steve attributes Grammy’s Country Inn’s strong online reputation to making food that stands out:

“We just try to make sure the food is better than everyone else. We want to make our food stands out so people will come in.”

Outside of building a powerful online reputation, Grammy’s Country Inn has gotten their name out there through word of mouth, which says something about the quality of both their food and their service.

There are so many business owners out there looking to build the kind of online reputation Grammy’s Country Inn has. Here’s Steve’s expert advice for them:

“You need to work hard and want it. You have to have that drive to make things better and to make things perfect. I know everything about my business from top to bottom; I run the location, cook and do everything that is needed.”

Steve ended our conversation with this:

“We’ve been here for 30 years, and now it’s time to move on, so Grammy’s is up for sale. We want this to stay popular in the community, and I want to help the next owner keep this going and growing to the next level.”


Congratulations to the team at Grammy’s Country Inn for being a 2019 Top Rated Local award winner, and thank you so much, Steve, for taking the time to speak with us!

We highly recommend Grammy’s Country Inn in Houlton. Visit their Facebook page today!

Maine’s Top Rated Local® Barber Shops Award Winner: De Santo’s Men’s Grooming

Top Rated Local® is pleased to announce that De Santo’s Men’s Grooming is an award winner for barber shops in 2019.

If you are looking for a barber shop that will get you looking and feeling your best, look no further than this award-winning company!

De Santo’s Men’s Grooming has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top three barber shops in Maine!

Here’s just one of their many five-star reviews:

“This is my new favorite place to get a haircut. They are very thorough and do a great job. I don’t trust many places with my beard, but I am glad I trusted Steve with it. The place feels very casual and very clean, I think anyone would feel comfortable going here. The prices are fair, and you get what you pay for. I will definitely be going back. Bonus points for their online scheduling system, since it was very easy to use and easy to make changes if needed.” – B.K.

It is because of excellent reviews like this that De Santo’s Men’s Grooming is now able to call themselves a Top Rated Local award winner!

Not Your Average Barber Shop

We were excited to learn all about De Santo’s Men’s Grooming and how they have gotten where they are today, so we sat down with the owner, Lo Lo.

The first thing we wanted to know was what it is that makes De Santo’s Men’s Grooming stand apart from its competitors. We quickly learned that their experience leads to a truly high-quality grooming experience. De Santo’s is a small shop, with only two chairs, but they are looking to bring on another barber in the near future. They accept both appointments and walk-ins.

Building Success And Giving Back

In addition to building the kind of online reputation that any small business would envy, De Santo’s Men’s Grooming has spread the word about who they are and what they do by giving back to the community. They give back to the local school and host free educational classes.

De Santo’s Men’s Grooming has plans to launch a private label of natural products, with 10-percent of the proceeds being donated to the Keeping Kids Safe charity.

Lo Lo said that he is grateful to be able to help teach men how to take care of themselves.

There are many businesses out there that are looking to build as impressive a reputation as De Santo’s Men’s Grooming has managed to. We asked if Lo Lo could share any expert advice with these companies. Here’s what he had to say:

“Keep learning new skills, and share ideas. Believe in what you do, and have purpose.”


Congratulations to De Santo’s Men’s Grooming for being a 2019 Top Rated Local award winner, and special thanks to Lo Lo for taking the time to speak with us!

Maine’s Top Rated Local® Jewelry Stores Award Winner: Thomas Michaels Designers, Inc.

Top Rated Local® is pleased to announce that Thomas Michaels Designers, Inc. is a 2019 award winner for jewelry stores in Maine!

When you want to shop a stunning selection of jewelry, you won’t find a better jewelry store to turn to in Camden than Thomas Michaels Designers, Inc.

Thomas Michaels Designers, Inc. has received dozens of reviews with an average rating of 4.81 stars, earning them an exquisite Rating Score™ of 96.07 and a 2019 Top Rated Local award for ranking among the top five jewelry stores in all of Maine!

Here’s just one of the many five-star reviews that got them there:

“My fiance came into Thomas Michaels Designers looking for an engagement ring, but he was conflicted about what style of band I would like most. So, Thomas did an AMAZING thing and allowed him to purchase a diamond, have it set in a very simple band and propose, and I was then told that I got to design my own ring! I actually really loved the initial setting and band, but knew that I needed something set lower to my finger, as I am in the healthcare field and sterile gloves need to not rip when I put them on. Thomas then worked with me one-on-one multiple times until we came up with a custom design that will work well for my active lifestyle, protecting my diamond a bit more but also not blocking out very much light from entering the diamond (so lots of sparkle still!). I couldn’t be happier with it and would recommend Thomas and his great team to anyone.” – Naomi H.

Not Your Average Jewelry Store

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Thomas, Designer and owner of Thomas Michaels Designers, Inc.

To kick off our conversation, we asked Thomas about what makes Thomas Michaels Designers, Inc. unique compared to the many other jewelry stores in Maine. Thomas told us that Thomas Michaels Designers is America’s only third-generation contemporary jewelry designer and that he’s gained experience by freelancing with larger manufacturers in the past.

We also asked Thomas about the Thomas Michaels Designers, Inc. mission and how they work to make the world a better place. Thomas shared with us that they’ve been going green for years — their diamonds are fair-trade and conflict-free; they recycle gold and platinum, and they utilize the cleanest ISO-rated refinery in the world.

Building Success With a Passion for What They Do

Thomas credits Thomas Michaels Designers, Inc.’s strong online reputation to the passion they have for what they do. It’s not a typical store, and they communicate their excitement with whoever they come into contact with.

Outside of building a powerful online reputation, Thomas Michaels Designers, Inc. has grown through social media, where they post a lot about the local food and culture in their community.

There are many business owners looking to grow their business and build their online reputation. When we asked what advice Thomas has for them, he emphasized the importance of customer service and being friendly.


Congratulations to Thomas Michaels Designers, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Thomas, for taking the time to speak with us!

We highly recommend Thomas Michaels Designers, Inc. in Camden. Visit their website today!

Maine’s Top Rated Local® Architects Award Winner: Kevin Browne Architecture

Top Rated Local® is pleased to announce that Kevin Browne Architecture is an award winner for architects in 2019.

If you are looking for an architect that will bring your design visions to life, look no further than this award-winning company!

Kevin Browne Architecture has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 86.00 and a 2019 Top Rated Local award for ranking as one of the top three architects in Maine!

Here’s just one of their many five-star reviews:

“Kevin has done an amazing job guiding us through a significant remodel of our mid-century home. From a design perspective, Kevin was totally up-to-date on the latest materials and trends. He also really listened to what we wanted and was flexible and diligent in solving a variety of challenges. Finally, we appreciated that Kevin stuck with us long after the drawings were finished, helping us to find a builder, coordinate various vendors, select a number of finishes, and generally keep things on track. We give him our highest recommendation.” – A.K.

It is because of excellent reviews like this that Kevin Browne Architecture is now able to call themselves a Top Rated Local award winner!

Not Your Average Architecture Firm

We were excited to learn all about Kevin Browne Architecture and how they have gotten where they are today, so we sat down with the owner, Kevin Browne.

The first thing we wanted to know was what it is that makes Kevin Browne Architecture stand apart from its competitors. Kevin told us that they don’t have one set style; rather, they focus on helping to realize the clients’ stylistic visions. He said:

“We are a little more personalized. We don’t have just one style that we do. We have multiple styles, and it’s really up to the client what they want to do; then we adapt to the style that they’re after. We like doing that just because it makes our work more versatile. We can do all different styles. That’s kind of our goal, to keep it mixed up and do more work down the road.”

Kevin continued:

“In general, there are a lot of projects out there that are all shapes and sizes. We strive to pretty much take on any size job, whether it’s a small, little chicken coop or it’s a 10,000 square foot house. Each project has its own goal, and we like to help people out. So, [my mission is] to not just put up a spec house that has no design aesthetic interest to it; I’d rather help somebody out.”

Building Success With Excellent Communication

Kevin Browne Architecture has earned a fantastic reputation, so we asked Kevin how they have managed to grow their business and get their name out. He told us that word of mouth is huge for them. He said that, as a company, they strive to practice good communication skills with their clients.

There are many businesses out there that are looking to build as impressive a reputation as Kevin Browne Architecture has managed to. We asked if Kevin could share any expert advice with these companies. Here’s what he had to say:

“Online is part of it. We try to post updates, and people like to see updates on [projects] on Instagram and Facebook. [Put up] job site signs and things like that. If people keep seeing your name out there, they’re going to [remember you]. If they see it in multiple places, they will have more of an interest to reach out to you.”


Congratulations to Kevin Browne Architecture for being a 2019 Top Rated Local award winner, and special thanks to Kevin for taking the time to speak with us!

Maine’s Top Rated Local® Pool Service and Repair Award Winner: ABC Pool & Spa Center

Top Rated Local® is pleased to announce that ABC Pool & Spa Center is an award winner for pool service and repair in 2019.

If you are looking for a trusted pool service in the Lewiston/Auburn community, look no further than this award-winning company!

ABC Pool & Spa Center has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.66 stars, earning them an impressive Rating Score™ of 90.61 and a 2019 Top Rated Local award for ranking as one of the top three pool service and repair companies in Maine!

Here’s just one of their many five-star reviews:

“ABC Pool & Spa Center serviced our pool for four years, and I have nothing but great things to say about the service they provided. During that time, our pool pump broke, and we had concerns about underground leakage. ABC are the experts! They made repairs as needed and were able to diagnose our issues, resulting in the conclusion that there was no leak. Talk about integrity, telling us there was no more work to be done at a cost. They provided bi-weekly service; openings and closings were also great, and were provided with great customer service. ABC has my highest recommendation!” – M.L.

It is because of excellent reviews like this that ABC Pool & Spa Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Pool Service Company

We were excited to learn all about ABC Pool & Spa Center and how they have gotten where they are today, so we sat down with the General Manager, Greg Letourneau.

The first thing we wanted to know was what it is that makes ABC Pool & Spa Center stand apart from its competitors. Greg told us that they are one of the oldest, if not the oldest pool repair company in the state. With that comes a lot of knowledge that they are able to use to help their customers. He told us that his grandfather opened the business and always said to provide first-class customer service and sell quality products. That is a standard the staff at ABC Pool & Spa Center hopes to live up to, to this day. They truly believe in offering service, even long after the sale.

Building Success Through The Years

ABC Pool & Spa Center has earned a fantastic reputation, so we asked Greg how they have managed to grow their business and get their name out. He said that they have been around for 60 years, so for the most part, they are lucky that business comes to them rather than them having to go out looking for it. He said that their secret to this success is to offer only the best in customer satisfaction.

There are many businesses out there that are looking to build as impressive a reputation as ABC Pool & Spa Center has managed to. We asked if Greg could share any expert advice with these companies. Here’s what he had to say:

“Being a brick and mortar business, you can’t compete against Amazon on pricing and what-not. For a brick and mortar business to survive, it really is the knowledge and service that you need in order to grow; that and service after the sale. You can’t compete on price, but you can have the knowledge and wherewithal to answer customers’ questions and give them good advice.”


Congratulations to ABC Pool & Spa Center for being a 2019 Top Rated Local award winner, and special thanks to Greg for taking the time to speak with us!

Maine’s Top Rated Local® Pool Service and Repair Award Winner: Rick’s Swimming Pools

Top Rated Local® is pleased to announce that Rick’s Swimming Pools is an award winner for pool service and repair in 2019.

If you are looking for a pool service and repair company that can sell, install, and service pools and hot tubs, look no further than this award-winning company!

Rick’s Swimming Pools has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.68 stars, earning them an impressive Rating Score™ of 92.78 and a 2019 Top Rated Local award for ranking as the number one pool service and repair company in Maine!

Here’s just one of their many five-star reviews:

“This is an excellent, family-orientated business. They are very outgoing and helpful to all of their customers’ questions and pool needs. I definitely give Rick’s Swimming Pools a five-star grade!!” – J.L.

It is because of excellent reviews like this that Rick’s Swimming Pools is now able to call themselves a Top Rated Local award winner!

Not Your Average Pool Service Company

We were excited to learn all about Rick’s Swimming Pools and how they have gotten where they are today, so we sat down with Tammy Beaudoin, who co-owns the company with Rick, Brooks, and Brandon.

The first thing we wanted to know was what it is that makes Rick’s Swimming Pools stand apart from its competitors. Tammy said that their goal is to provide great work and service, and that they work hard so their customers will leave happy. She said that they take the time to do the job right and that they teach their customers how to take care of their investment.

Building Success With A Great Team

Rick’s Swimming Pools has earned a fantastic reputation, so we asked Tammy how they have managed to grow their business and get their name out. She said that their Operations Manager does all of their marketing, and that they have a presence on Facebook and a great website.

There are many businesses out there that are looking to build as impressive a reputation as Rick’s Swimming Pools has managed to. We asked if Tammy could share any expert advice with these companies. Here’s what she had to say:

“Be honest, and be good at what you do. Do good, hard work, and take pride in what you do.”

Tammy ended our chat with this lovely shout-out:

“Thank you to all of our great employees for making this team work. We couldn’t do it without you.”


Congratulations to Rick’s Swimming Pools for being a 2019 Top Rated Local award winner, and special thanks to Tammy for taking the time to speak with us!

Maine’s Top Rated Local® Beauty Salons and Spas Award Winner: Twist Hair Studio

Top Rated Local® is pleased to announce that Twist Hair Studio is an award winner for beauty salons and spas in 2019.

If you are looking for a beauty salon that will get you looking your best, look no further than this award-winning company!

Twist Hair Studio has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and one of the top five beauty salons and spas in Maine!

Here’s just one of their many five-star reviews:

“Stacey is one of the best. She gave me a new haircut a while ago, and I have been complimented so many times! What’s even better is, the cut is so excellent that it requires very little care from me, thank goodness! Another bonus is that the salon is dog friendly. Rupert the Wonder Dog gives it five paws up!!” – L.K.

It is because of excellent reviews like this that Twist Hair Studio is now able to call themselves a Top Rated Local award winner!

Not Your Average Beauty Salon

We were excited to learn all about Twist Hair Studio and how they have gotten where they are today, so we sat down with the owner, Stacey.

The first thing we wanted to know was what it is that makes Twist Hair Studio stand apart from its competitors. Stacey told us that they are a smaller salon that likes to focus on the client. They have an environment that is relaxing, calm, and inviting. They believe in forming relationships with their customers by listening to them and getting a thorough understanding of what they are looking for.

Building Success By Keeping The Customer Happy

Twist Hair Studio has earned a great reputation, and Stacey said that they have used social media sites, like Facebook and Instagram, to maintain their relationships with their clients.

There are many businesses out there that are looking to build as impressive a reputation as Twist Hair Studio has managed to. We asked if Stacey could share any expert advice with these companies. Here’s what she had to say:

“Look at the customers, and at what they see. If the customers are happy, they will spread the word.”


Congratulations to Twist Hair Studio for being a 2019 Top Rated Local award winner, and special thanks to Stacey for taking the time to speak with us!

Maine’s Top Rated Local® Barber Shops Award Winner: The Rusty Razor Barber Shop

Top Rated Local® is pleased to announce that The Rusty Razor Barber Shop is an award winner for barber shops in 2019.

If you are looking for a barber shop that will get you looking and feeling fresh, look no further than this award-winning company!

The Rusty Razor Barber Shop has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.98 stars, earning them an impressive Rating Score™ of 95.79 and a 2019 Top Rated Local award for ranking as one of the top five barber shops in Maine!

Here’s just one of their many five-star reviews:

“This is an awesome shop! The owner was very friendly and professional, and the shop was clean! My four-year-old had a great experience here and sat still the whole time for his hair cut.” – L.M.

It is because of excellent reviews like this that The Rusty Razor Barber Shop is now able to call themselves a Top Rated Local award winner!

Not Your Average Barber Shop

We were excited to learn all about The Rusty Razor Barber Shop and how they have gotten where they are today, so we sat down with John Hopping, who, together with Brittany Horst, owns the shop.

The first thing we wanted to know was what it is that makes The Rusty Razor Barber Shop stand apart from its competitors. John said:

“We are a good, old-fashioned hometown barbershop. We don’t get into the fancier stuff; we’re old-fashioned and old-school. We specialize in mens’ hair.”

John told us a bit about the Rusty Razor Barber Shop business mission:

“Our mission is to make our customers look and feel good about themselves. A smiling customer is a happy customer”

Building Success, Online And Off

The Rusty Razor Barber Shop has earned a fantastic reputation, so we asked John how they have managed to grow their business and get their name out. He said that they have been able to reach their community through social media, like Facebook and Instagram. Offline, having a location outside of a naval shipyard has been beneficial and has led to word of mouth and referrals amongst the nearby military community.

There are many businesses out there that are looking to build as impressive a reputation as The Rusty Razor Barber Shop has managed to. We asked if John could share any expert advice with these companies. Here’s what he had to say:

“Be patient, and be consistent with your service. Make sure your customers have a great experience every time.”

John concluded our chat with these words of gratitude:

“Thank you to all of our patrons and service members that keep the dream alive.”


Congratulations to The Rusty Razor Barber Shop for being a 2019 Top Rated Local award winner, and special thanks to John for taking the time to speak with us!

Maine’s Top Rated Local® Award Winner: Level 10 Salon

Top Rated Local® is pleased to announce that Level 10 Salon is an award winner in 2019.

If you are looking for a hair salon that will get you to look and feel your best, look no further than this award-winning company!

Level 10 Salon has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 97.47 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses in Maine!

Here’s just one of their many five-star reviews:

“I’ve been getting my hair cut here for about a year and have never had so many compliments. People are always asking me where I get it cut. I am very satisfied!” – S.K.

It is because of excellent reviews like this that Level 10 Salon is now able to call themselves a Top Rated Local award winner!

Not Your Average Beauty Salon

We were excited to learn all about Level 10 Salon and how they have gotten where they are today, so we sat down with the owner, Kathy Metcalf.

The first thing we wanted to know was what it is that makes Level 10 Salon stand apart from its competitors. Kathy told us about the level of care and commitment they offer to each client:

“We try to offer more of a walk-in environment when it comes to availability. We really try to spend our time with the client that’s in the chair. For example, we try not to take another client, even when the current client’s color treatment is processing.”

She also told us about their location and hours, and how they work to make sure everyone is taken care of:

“We are tucked off Main Street, so we are in a quieter environment, but we are still easily accessible. We also offer for more private hours for our other services. We try our best to accommodate each client as best as we can, even by extending our hours.”

Building Success, Online And Off

Level 10 Salon has earned a fantastic reputation, so we asked Kathy how they have managed to grow their business and get their name out. Kathy told us that they use Facebook to reach out and keep in touch with their community, they advertise in local papers, and they rely heavily on word of mouth to get new business.

There are many businesses out there that are looking to build as impressive a reputation as Level 10 Salon has managed to. We asked if Kathy could share any expert advice with these companies. Here’s what she had to say:

“Grow slow and steady. Don’t overwhelm your clients. Sometimes, if you get too big, you get a big head, and you begin to lose your personal touch.”


Congratulations to Level 10 Salon for being a 2019 Top Rated Local award winner, and special thanks to Kathy for taking the time to speak with us!