Top Rated Local® is pleased to announce that Oak Avenue Catering is a 2018 award winner!
With an impressive 99.74 Rating Score™ and a ton of enthusiastic online reviews left by happy customers, Oak Avenue Catering has landed a spot in the top 10 catering companies in the entire state of California. Here are just two of the many reviews that got them here:
“Thank you so much to the team at Oak Avenue. Our cake was stunning and beyond anything we could’ve envisioned. They took the time to make us samples of different vanilla funfetti flavors and were receptive to our crazy requests (like more sprinkles). They definitely went above and beyond, with [an employee] coming to the venue to deliver our cake on our wedding day. Everyone we’ve talked to has raved about the cake, they truly do an incredible job.” -Gwenn W.
“I was so happy with Oak Avenue Catering. [They were] very easy to work with and always there to answer questions and reassure me. We had a fun tasting and when my husband decided later that he did not like the filet that we tasted, [they were] very willing to work with us and suggest another option. In the end, we went with seabass and short rib and I had multiple people say it was the best wedding food they have ever had! My only complaint is that I only got the chance to eat one of the appetizers at the actual wedding! Sad face.” Alexandra B.
Not Your Average Catering Company
Sales and communication director, Adam Ryan, took some time to speak with us about Oak Avenue Catering’s exemplary online reputation. When we asked what he believes makes Oak Avenue different, he said, “The expected standard is high in Napa Valley, so it is important to not focus only on the food/drink, but the experience as a whole. Food needs to be artistic. We provide an overall experience.”
As for why he and his team do what they do, he said, “We attempt to satisfy our customers through an incredible experience. [It is important to us] to stay globally conscious by purchasing food and produce locally. We really want to mitigate our carbon footprint.”
Building Success Through by Keeping With The Times
According to Ryan, the Oak Avenue secret to success is staying modern and providing excellent service. “It is important to stay relevant and up to date. People’s attention spans are decreasing by the day, so it is imperative to create content that is captivating and clear. We work hard to provide an incredible customer experience.”
His advice to others looking to improve or maintain their online reputation? “Realize that you must spend money to make money. Don’t be afraid to delegate work to professionals such as marketing and SEO work, invest in professionals. Stay patient, long-term growth does not happen overnight.”
Congratulations to the team at Oak Avenue Catering for being a 2018 Top Rated Local award winner!