North Dakota’s Top Rated Local® Plumbers Award Winner: Timber Ridge Plumbing & Heating, Inc.

Top Rated Local® is pleased to announce that Timber Ridge Plumbing & Heating, Inc. is an award winner for plumbers in 2019.

If you are looking for a plumber that will offer great service for a reasonable price, look no further than this award-winning company!

Timber Ridge Plumbing & Heating, Inc. has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 90.33 and a 2019 Top Rated Local award for ranking as one of the top 10 plumbers in North Dakota!

Here’s just one of their many five-star reviews:

“[We] had a small shower problem where we had no hot water. Todd and his guys came out promptly, fixed the issue quickly, and explained the issue to me. They were professional and friendly throughout the entire process. I’ve used them in the past and will continue to in the future, and [I will] recommend them to people I know. Thanks again for the hot water.” – C.G.

It is because of excellent reviews like this that Timber Ridge Plumbing & Heating, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Plumbers

We were excited to learn all about how Timber Ridge Plumbing & Heating, Inc. has been able to build such an impressive reputation, so we sat down with the owner, Todd Backman.

The first thing we wanted to know was what it is that makes Timber Ridge Plumbing & Heating, Inc. stand apart from their local competitors. We learned that they believe in doing quality work and in treating people fairly. They want to offer a good price for good work.

Because of the quality of service they offer, their customers spread the word about their business, making word of mouth their most valuable source for new business.


Congratulations to Timber Ridge Plumbing & Heating, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Todd for taking the time to speak with us!

South Dakota’s Top Rated Local® Plumbers Award Winner: Service First Mechanical

Top Rated Local® is pleased to announce that Service First Mechanical LLC is a 2019 award winner!

Thanks to tons of positive online reviews, Service First Mechanical has earned a 4.70 average star rating, an 89.00 Rating Score, and a spot among the top 10 plumbers in South Dakota! The following is just one of the awesome reviews they’ve received:

“The response was timely, and they seemed to want to work around my schedule. The work quality was good, as he had to make adjustments with different fittings because the new heater connection was not exactly the same. I also thought the service fee and labor rate was fair and reasonable. I would certainly recommend Service First Mechanical for a plumbing job. He was courteous and seemed to care about our issues.” -Charles F.

Not Your Average Plumbing Company

Dave Gorden of Service First Mechanical took some time to speak with our team about his business’ outstanding online reputation.

The very first thing we asked Dave about was the difference between Service First Mechanical and other plumbers in South Dakota. He told us, “We offer competitive bids. We’re a small business with three employees that are all up-and-coming and ready and eager to work. We will do commercial lighting and residential plumbing. We’re open to big and small jobs; we will do them all.”

Dave and his team are fully dedicated to being their community’s go-to guys for plumbing. In Dave’s words, “We take pride in providing a wide variety of jobs and roles that range from water heaters all the way to sump pumps and gas lines. We will help out our customers by exceeding their needs.”

Building Success By Putting Customers First

We were particularly interested in finding out what Dave considers to be the business’ secret to success. “It’s good customer service,” he said. “We put customers first and have competitive bids across the board.”

We would be remiss to let Dave go without finding out what advice he has for other businesses that are working on their online reputation. This is what he said:

“The customer is always right. Be honest; do good work, and provide value to the customer.”


Congratulations to the team at Service First Mechanical for being a 2019 Top Rated Local award winner, and thank you so much, Dave, for taking the time to speak with us!

South Dakota’s Top Rated Local® Plumbers Award Winner: Allied Plumbing and Heating

Top Rated Local® is pleased to announce that Allied Plumbing and Heating is a 2019 award winner!

As one of the top three plumbers in the entire state of South Dakota, Allied Plumbing and Heating has earned a 94.00 Rating Score™, a perfect 5.00 average star rating, and dozens of terrific online reviews. This is just one example:

“Great service! Scheduled me right in even though I live a ways from town. Highly recommend. Very knowledgeable, and timely! Thank you, will definitely call Allied Plumbing and Heating if another issue arises.” -Polly D.

Not Your Average Plumbing Company

Andy Bruce, partner at Allied Plumbing and Heating, took some time to chat with our team about his business’ online success.

When we asked what it is that sets Allied Plumbing and Heating so far above the other plumbing services in South Dakota, he told us, “We perform when our customers need us to. We have value and we listen to what they tell us. Our business is run through our people, we just have a great staff here.”

The Allied Plumbing and Heating mission is to give their customers the very best in plumbing service. In Andy’s words, “We want to prove our customers the value we offer by solving their problems.”

Building Success Through Excellent Service

As for the Allied Plumbing and Heating secret to success, Andy says it’s actually not quite that complicated. He told us, “We don’t have any secrets, we just take care of business. We don’t ask for reviews, we just provide great service at fair prices.”

The following is Andy’s advice to other businesses that are looking to improve their online reputation:

“If you say you’re going to do something you better do it. It’s old fashioned nowadays to do business that way but we don’t blow smoke. We focus on following through on promises.”


Congratulations to the team at Allied Plumbing and Heating for being a 2019 Top Rated Local award winner, and thank you so much, Andy, for taking the time to speak with us!

Mississippi’s Top Rated Local® Plumbers Award Winner: McElhaney Plumbing & Hardware Inc.

Top Rated Local® is pleased to announce that McElhaney Plumbing & Hardware Inc. is an award winner for plumbers in 2019.

For all of your one-stop plumbing and hardware needs, stop by McElhaney Plumbing & Hardware Inc. in Hattiesburg today!

McElhaney Plumbing & Hardware Inc. has received many overwhelmingly positive reviews with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 86.00 and a 2019 Top Rated Local award for ranking as one of the top 10 plumbers in Mississippi!

Here’s just one of their many five-star reviews:

“[I] walked in this place the other day looking for plumbing supplies for a sink. As soon as I walked in, the guy at the desk immediately helped me. He offered great advice and expertise. No one would even look my way at the big box stores. [I am] definitely going back for any and all my future plumbing needs.” – T.C.

It is because of excellent reviews like this that McElhaney Plumbing & Hardware Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Plumbers

We were excited to learn all about how McElhaney Plumbing & Hardware Inc. has been able to build such an impressive reputation, so we sat down with the Secretary Treasurer, Lynda Balch. The first thing we wanted to know was what it is that makes McElhaney Plumbing & Hardware Inc. stand apart from their local competitors. Lynda told us that their shop has always been known as the first place to stop for plumbing and hardware needs. Because they offer things that other companies don’t always carry, they have faithful customers who continue to come back.

Lynda shared with us that they are a group of do-it-yourself plumbers with experienced staff who have been with the company for many years. This level of experience and expertise helps to make McElhaney Plumbing & Hardware Inc. stand out from the crowd.

Building Success With Customer Service

McElhaney Plumbing & Hardware Inc. has been family-owned and -operated since 1926. With positive reviews like the ones they have, it is no wonder they have built such a pristine reputation for themselves. We asked Lynda about how they have marketed their business through the years. She shared with us that while they have utilized television ads, they have kept all of their advertising local. They have also utilized social media platforms to help to share their image and keep customers up-to-date with their business.

There are many businesses out there that are looking to build as impressive a reputation as McElhaney Plumbing & Hardware Inc. has managed to. We asked if Lynda could share any expert advice to these companies. Here’s what she had to say:

“Customer service is key. Be willing to help every person that walks through your door.”

Lynda ended our chat with this parting sentiment:

“My grandfather always said that our faith helps us get to where we are today, ‘Trust in our Heavenly Father’.”


Congratulations to McElhaney Plumbing & Hardware Inc. for being a 2019 Top Rated Local award winner, and special thanks to Lynda for taking the time to speak with us!

Michigan’s Top Rated Local® Plumbers Award Winner: Shelby Mechanical, LLC

Top Rated Local® is pleased to announce that Shelby Mechanical, LLC is a 2019 award winner for plumbers in Michigan!

Shelby Mechanical, LLC has received hundreds of reviews on four verified sites with an average rating of 4.68 stars, earning them an incredible Rating Score™ of 94.82 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Michigan!

Here’s just one of their many five-star reviews:

“I had a great, professional, and courteous experience. Justin did a great job and explained everything prior to starting the job. I couldn’t be more happy with Shelby Mechanical. I would highly recommend them.” -Paula D.

Not Your Average Plumber

We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Ron Paul Alexander, the owner at Shelby Mechanical, LLC.

The first question we had for Ron was what sets Shelby Mechanical, LLC apart from their competition in Michigan. Here’s his response:

“Our customers always come first.”

We also wanted to know what their mission is at Shelby Mechanical, LLC and how they work to make the world a better place. Here’s what Ron had to say:

“We make the environment safe in the community.”

Building Success Through Customer Service

When asked about the Shelby Mechanical, LLC secret to a strong online reputation, Ron said:

“Web designer funneled the people. Home advisor and CGi out of chicago [have supported in building our online reputation].”

Outside of building a powerful online reputation, Shelby Mechanical, LLC has gotten their name out there through local magazines and newspapers.

There are so many business owners who would love to build the kind of online reputation that Shelby Mechanical, LLC has. Here’s Ron’s expert advice for them:

“Do a good job at a good price. Stay in touch with customers.”

 


Congratulations to the team at Shelby Mechanical, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Ron, for taking the time to speak with us! Visit their website here!

Kansas’ Top Rated Local® Plumbers Award Winner: Anthony Plumbing, Heating & Cooling

Top Rated Local® is pleased to announce that Heating & Cooling
is a 2019 award winner for plumbers in Kansas!

For technicians you can trust with your house keys in Kansas City, we recommend Anthony’s Plumbing, Heating, and Cooling.

Anthony Plumbing, Heating & Cooling has received thousands of reviews on five verified sites with an average rating of 4.84 stars, earning them an incredible Rating Score™ of 98.40 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Kansas!

Here’s just one of their many five-star reviews:

“I was very impressed with the professionalism of this company, from the receptionist to the tech (Jeff) who came out. [This is] definitely a well-organized and developed company with thoroughly trained technicians. And although they aren’t located in my city, they were able to come out the same day when local companies couldn’t. I would use this company again, and [I] highly recommend them.” -Kora S.

Not Your Average Plumbing Company

We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Kim Westhoff, the Director of Marketing at Anthony Plumbing, Heating & Cooling.

The first question we had for Kim was what sets Anthony Plumbing, Heating & Cooling apart from their competition in Kansas. Here’s her response:

“We have been in business since 1951, and we pride ourselves in providing five-star service to all of our customers. We provide great HVAC and plumbing services, but we also offer extended hours and ensure comfort, health, safety, and energy efficiency. We believe so strongly in providing a five-star experience that we hire, train, and grow our own technicians through our ‘Anthony University,’ which all of our technicians go through to learn the standards that Anthony requires.”

We also wanted to know what their mission is at Anthony Plumbing, Heating & Cooling and how they work to make the world a better place. Here’s what Kim had to say:

“We exist to serve our clients with excellence.”

Building Success Through Giving Five-Star Service

When asked about the Anthony Plumbing, Heating & Cooling secret to a strong online reputation, Kim said:

“It’s a combination of giving five-star service and making a conscious effort to respond to the customers who are feeling compelled to share a five star review.”

Outside of building a powerful online reputation, Anthony Plumbing, Heating & Cooling has gotten their name out there through multi-channel marketing platforms, television ads, and by living out their motto:

“Technicians you can trust with your house keys.”

There are so many business owners who would love to build the kind of online reputation that Anthony Plumbing, Heating & Cooling has. Here’s Kim’s expert advice for them:

“It takes a tremendous amount of dedication across all departments throughout your organization. The digital environment is the new way that people talk to each other and refer service providers.”


Congratulations to the team at Anthony Plumbing, Heating & Cooling for being a 2019 Top Rated Local award winner, and thank you so much, Kim, for taking the time to speak with us! Visit their website here!

South Carolina’s Top Rated Local® Plumbers Award Winner: Wright Way Plumbing, LLC

Top Rated Local® is pleased to announce that Wright Wray Plumbing, LLC is a 2019 award winner for plumbers in South Carolina!

Turn to Wright Wray Plumbing, LLC for professional plumbing services you can rely on.

Wright Wray Plumbing has received dozens of reviews on three verified sites with an average rating of 4.83 stars, earning them an outstanding Rating Score™ of 94.31 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of South Carolina!

Here’s just one of their many five-star reviews:

“If you need plumbing work done, this is the best place to call for all your plumbing needs. [Their rates are] cheaper than any other place around, and [they have] more experience in the plumbing field. Trust me, it shows in their work.” – Joseph C.

Not Your Average Plumbing Company

We wanted to learn a little more about this award-winning business and its stellar online reputation, so we took a few minutes to talk with Melissa Wright, Office Manager at Wright Wray Plumbing.

The first question we had for Melissa was what sets Wright Wray Plumbing apart from the many other plumbing companies in South Carolina. Here’s her response:

“We’re just doing things correctly! Nine times out of 10, the complaints I hear about our competitors are they didn’t show up, didn’t finish the job or charged them more than they said. We just try to show up on time, make sure the job is finished and make sure that we do our best to not have to make a return trip.”

Melissa went on to add:

“We service all of South Carolina, not just our local area. We can take care of the whole state!”

We also wanted to know what their mission is at Wright Wray Plumbing. Here’s what Melissa had to say:

“We do it the Wright Way!”

Building Success Through Great Service

Melissa attributes Wright Wray Plumbing’s strong online reputation to their commitment to providing great service:

“We don’t even ask for [reviews]. We have an app that our guys use that lets our customers know when we’re in route, when the job is done and if we need to come back. Every now and then, a technician will ask for a review, but mostly, we just try to be on time and let our guys know that a good reputation is hard to earn and easy to lose.”

When asked how Wright Wray Plumbing has gotten their name out there outside of building a powerful online reputation, Melissa said:

“We’re in the phone book. We used to do some radio ads, but haven’t done that for nine months. Most of our business is word of mouth! We have Facebook, but we don’t really advertise on it. We have our website, so people can find us [online]. We’re also on several geo sites through our phone book ad.”

There are so many business owners out there looking to build the kind of online reputation Wright Wray Plumbing has. Here’s Melissa’s expert advice for them:

“Just stick to your word! Do what you tell your clients you’re going to do.”


Congratulations to the team at Wright Wray Plumbing, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Melissa, for taking the time to speak with us!

For all of your plumbing needs, we highly recommend working with Wright Wray Plumbing. Visit their website today!

New Jersey’s Top Rated Local® Plumbers Award Winner: Russo Bros. and Co.

Top Rated Local® is pleased to announce that Russo Bros. and Co. is a 2019 award winner for plumbers in New Jersey!

Do you need a plumber you can trust to get the job done right the first time in East Hanover? If so, look no further than Russo Bros. and Co.

Russo Bros. and Co. has received hundreds of reviews with an average rating of 4.70 stars, earning them a fantastic Rating Score™ of 89.00 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of New Jersey!

Here’s just one of their many five-star reviews:

“I was extremely grateful for the service Russo Bros. provided. Our hot water heater had to be replaced and the technician walked us through every step and price comparison. Both technicians (Harun and Jeremy) were courteous, helpful, efficient and did their best to help me be on time for another appointment. I highly recommend them and would absolutely use [their services] again.” – Amanda Q.

Not Your Average Plumbing Company

We wanted to learn a little more about Russo Bros. and Co. and its stand-out online reputation, so we took a few minutes to talk with the Marketing Director, Nick Jusino.

The first thing we wanted to know was what sets Russo Bros. and Co. apart from the many other plumbers in New Jersey. Nick points to their 65 years in business and told us that they develop long-standing relationships with their clients.

Nick also shared that, in addition to plumbing services, the team at Russo Bros. and Co. also helps with air conditioning maintenance.

We also asked Nick what their mission is at Russo Bros. and Co. and how they work to make the world a better place. Here’s his response:

“[Our mission is to provide] excellent, top-quality service for our customers.”

Building Success by Asking for Feedback

Nick credits the strong online reputation that Russo Bros. and Co. has built to their commitment to asking their clients for reviews.

Outside of building a powerful online reputation, Russo Bros. and Co. has spread the word about who they are and what they do through billboards, direct mail, their website and word of mouth.

There are so many business owners out there who would love to build the kind of online reputation that Russo Bros. and Co. has. Here’s Nick’s expert advice for them:

“Stay consistent, and provide quality service.”


Congratulations to the team at Russo Bros. and Co. for being a 2019 Top Rated Local award winner, and thank you so much, Nick, for taking the time to speak with us!

For all of your plumbing needs in East Hanover, we highly recommend working with Russo Bros. and Co. Visit their website today!

Minnesota’s Top Rated Local® Plumbers Award Winner: ASP Mechanical

Top Rated Local® is pleased to announce that ASP Mechanical is a 2019 award winner for plumbers in Minnesota!

For all of you plumbing and heating services, we recommend visiting ASP Mechanical in Duluth, Minnesota.

ASP Mechanical has received hundreds of reviews on four verified sites with an average rating of 4.90 stars, earning them an incredible Rating Score™ of 97.04 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Minnesota!

Here’s just one of their many five-star reviews:

“When you are at the mercy of professionals and craftspeople, you really need to feel you can trust them. This is exactly how I feel about ASP Mechanical. Working with Caleb and the office team at ASP Mechanical has been easy, clear, and straightforward. [The] estimates have come in accurately, and the work executed has been done on time, efficiently, and transparently. Caleb took the time to explain the work and even outlined immediate, short, and long-term recommended repairs. I truly feel they have my best interests in mind and, like I said, I feel I can trust them. [I] highly recommend.” -Lacy S

Not Your Average Plumber

We wanted to learn a little more about this award-winning business and its impressive online reputation, so we took a few minutes to talk with Caleb Wistad, the General Manager at ASP Mechanical.

The first question we had for Caleb was what sets ASP Mechanical apart from their competition in Minnesota. Here’s his response:

“We are 100-percent service oriented. We are not occupied with anything besides service work and meeting people’s goals. We answer the phones 24/7 and have people available 24/7. Almost 50 percent of our calls are returning customers.”

We also wanted to know what their mission is at ASP Mechanical and how they work to make the world a better place. Here’s what Caleb had to say:

“Our mission is to provide fast service and the best service for our area. We want to be able to help people get their problem taken care of as quickly as possible. To do this job, you have to care about people. It is the feeling you give people when you left them that makes them come back.”

Building Success Through Customer Service

When asked about the ASP Mechanical’s secret to a strong online reputation, Caleb said:

“[It is] a combination of customer service and satisfaction. We ask for reviews after we provide them their service.”

Outside of building a powerful online reputation, ASP Mechanical has gotten their name out there by investing in the addition of a marketing intern.

There are so many business owners who would love to build the kind of online reputation that ASP Mechanical has. Here’s Caleb’s expert advice for them:

“I recommend asking for reviews. Do not expect them to show up because they won’t. You have to make it easy for people to leave reviews.”


Congratulations to the team at ASP Mechanical for being a 2019 Top Rated Local award winner, and thank you so much, Caleb, for taking the time to speak with us! Visit their website here!

Minnesota’s Top Rated Local® Plumbers Award Winner: St. Paul Pipeworks

Top Rated Local® is pleased to announce that St. Paul Pipeworks is two-time 2019 award winner in Minnesota!

For all of your plumbing needs in St. Paul, turn to the experts at St. Paul Pipeworks.

St. Paul Pipeworks has received almost 150 reviews on five verified sites with an average rating of 4.83 stars, earning them a spectacular Rating Score™ of 98.33 and two 2019 Top Rated Local awards — one for ranking among the top 100 businesses in Minnesota and one for ranking among the top 10 plumbers in Minnesota!

Here’s just one of their many five-star reviews:

“I had a complicated hot water need for my business, which is inside a residential building. Charlie and his team came in with confidence, listened to my needs in detail and went to great lengths to design a water heater system in my facility that will exceed my excessive needs while staying cost sensitive. They were incredibly professional, communicated well, were there when they said they would be, never left a mess and, most importantly, completed the work in a professional manner. The system was complicated and was impeccably done, despite being in a crawl space, hidden from view. I highly recommend St Paul Pipeworks.” – Tim J.

Not Your Average Plumbing Company

Charlie Avoles, owner and Lead Master Plumber at St. Paul Pipeworks, generously gave us a few minutes of his time to tell us about his business and its impressive online reputation.

The first question we had for Charlie was what makes St. Paul Pipeworks stand out from the many other plumbers in Minnesota. Here’s his response:

“We listen and provide multiple solutions up front, and we’re prepared with all materials necessary in each of our trucks. We respect our customers’ sacrifice of time and recognize that it’s sometimes hard to have people working in your house, so we are conscious of that as well.”

When asked about what their mission is at St. Paul Pipeworks, Charlie told us that their mission is to be better, cleaner and faster, and he gave us their plumbers’ promise:

“Our St. Paul plumbing company will provide skilled, knowledgeable, courteous plumbers offering unparalleled service and expertise.”

Building Success With Next-Level Service

Charlie credits St. Paul Pipeworks’ strong online reputation to his team’s commitment to excellent service”

“We really pay attention to each and every job. I often tell my guys to pretend every new customer is their grandmother. However well you’d treat her, treat each customer the same way. As a technician, it’s easy to go into a job with the technical specifics in mind, but we start by building a relationship. We try hard to slow down, ask enough questions and, most importantly, listen. We want our customers to feel like they’ve gotten value. People worry about the experience when people are working in their home, so we are up front with cost, and then once we get approval, we go in and do a good job and are very organized and prepared. That comes with the years of experience we have as a company and our plumbers individually. We focus on keeping our customers’ homes as clean as possible, and we clean up after ourselves should we need to.”

Not only has this dedication to great service led to a powerful online reputation, but according to Charlie, it has also been a major part of growing the business:

“Our business builds exponentially off of doing a terrific job. We get repeat business from people who have had a good experience, and we win their neighbors, friends and family as well. We also have a relationship with our local hardware stores.”

There are so many business owners looking to grow their business and build the kind of online reputation St. Paul Pipeworks has. Here’s Charlie’s expert advice for those business owners:

“Care for your customers. Care for your employees. We are proud of this being a good place to work, and if your employees are happy, they do better work. If we don’t have employees or customers, we aren’t a business.”


Congratulations to the team at St. Paul Pipeworks for being a 2019 Top Rated Local award winner, and thank you so much, Charlie, for taking the time to speak with us!

For all of your plumbing needs in St. Paul, we highly recommend working with Charlie and his team at St. Paul Pipeworks. Visit their website today!