Top Rated Local® is pleased to announce that ERA Liberty Realty is an award winner for real estate brokers in 2019.
If you are looking for a real estate brokerage that will get you into your dream home, look no further than this award-winning company!
ERA Liberty Realty has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and the number one real estate brokerage in West Virginia!
Here’s just one of their many five-star reviews:
“There is no better place to help you find your dream home. They are efficient, patient, and understanding… My husband and I couldn’t be any happier with the new house we chose. Be sure to give [them] a call if you’re in the market for a new home.” – R.H.
It is because of excellent reviews like this that ERA Liberty Realty is now able to call themselves a Top Rated Local award winner!
Not Your Average Real Estate Brokerage
We were excited to learn all about ERA Liberty Realty and how they have gotten where they are today, so we sat down with Kendra Chamberlain, the office manager.
The first thing we wanted to know was what it is that makes ERA Liberty Realty stand apart from its competitors. She told us that they value their clients and are constantly adapting their business model to accommodate changes in the market. Their team of high-caliber professionals puts the latest technology at the forefront, which benefits both buyers and sellers. Their team is highly trained and is able to give extra assistance to all of their clients when needed.
Building Success With Fantastic Service
ERA Liberty Realty has earned a fantastic reputation, so we asked Kendra how they have managed to grow their business and get such fantastic reviews. She told us:
“Our secret is simple. By providing high-quality service, our clients feel inclined to leave a positive review based on their experience. Since 1989, we have assisted countless clients with their real estate needs. The superior service they have received each and every time not only keeps them coming back, but also makes them comfortable with referring us to their family, friends, and colleagues. We are proud of the strong reputation we have built in our area.”
In addition to building the kind of online reputation that any small business would envy, ERA Liberty Realty has spread the word about who they are and what they do by providing outstanding customer service. Kendra said:
“A satisfied client is the best form of marketing. We stress to all of our agents the importance of client satisfaction and making sure they exceed the clients’ expectations.”
Kendra also told us about their commitment to giving back to their community, She said:
“We understand the significance of lending a helping hand and the impact that it can have on an individual’s life. We are involved with numerous charities and organizations that we assist throughout the year. We are always searching for new ways to be involved in our community.”
There are many businesses out there that are looking to build as impressive a reputation as ERA Liberty Realty has managed to. We asked if Kendra could share any expert advice with these companies. Here’s what she had to say:
“Make sure that you are providing quality service that your clients can depend on.”
Congratulations to ERA Liberty Realty for being a 2019 Top Rated Local award winner, and special thanks to Kendra for taking the time to speak with us!