Washington’s Top Rated Local® Urgent Care Centers Award Winner: MultiCare Indigo Urgent Care in Covington

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner for urgent care centers in Washington!

Have you been searching high and low for the right urgent care center in Covington? If so, search no further than MultiCare Indigo Urgent Care!

MultiCare Indigo Urgent Care has earned hundreds of online reviews with an average rating of 4.53 stars, an amazing Rating Score™ of 87.34 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!

Here’s just one of the many five-star reviews their patients have given them:

“Everybody was nice and helpful. Even in the midst of another emergency, we were seen quickly. They were courteous and seemed to really care about the health of my child. This is the second great experience we’ve had here and will continue coming, even though it’s a 30-minute drive from our house. It’s our go-to if needed.” – Kourtney H

Not Your Average Urgent Care Center

Interior photos from the Covington Indigo Urgent Care Clinic

According to Jasmine Yip, the marketing consultant at MultiCare, you experience the difference that MultiCare Indigo Urgent Care provides from the moment you walk in the door. MultiCare Indigo Urgent Care is focused on the entire patient experience, which all starts with a clean, open and modern facility that is so nice and comfortable that patients often mistake it for a hotel.

Another thing that sets MultiCare Indigo Urgent Care apart is that each staff member is clinically trained, which ensures that patients always get the most convenient and attentive care for their needs.

Last but certainly not least, MultiCare Indigo Urgent Care provides in-suite registration whenever possible, eliminating the need for their patients to wait in the lobby for registration.

When we asked Jasmine why they do what they do at MultiCare Indigo Urgent Care and how they work to make the world a better place, she had this to say:

“MultiCare Indigo Urgent Care was designed with the mission or partnering with patients, the community and other organizations for a healing and healthy future, and it was designed to better our community by providing quicker, easier and more convenient care for our patients.”

Building Success With an Unbeatable Team

The secret to MultiCare Indigo Urgent Care’s powerful online reputation lies in their unbeatable team and the buy-in of every member of that team of the company’s mission. Every person who works at MultiCare Indigo Urgent Care recognizes how important customer service is, as well as how their actions define the company’s brand.

In fact, every teammate is so bought in that the clinic’s reviews and ratings are discussed during staff meetings, and everyone is always in the know about the company’s reputation.

“This helps us measure our quality of service and continue to strive for great care!”

MultiCare Indigo Urgent Care’s Covington location has grown, in large part, because of their online reputation, community involvement, digital presence and the recognized and trusted reputation of MultiCare in general.

We asked Jasmine what advice she has for other business owners looking to grow their business and build their online reputation. According to Jasmine, it all starts with ensuring that all of your company’s listings are up to date and accurate on all of the major sites, and from there, your focus should always be on providing excellent customer service.

Congratulations to the team at MultiCare Indigo Urgent Care in Covington for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!

We highly recommend MultiCare Indigo Urgent Care in Covington for all of your after-hours and last-minute care needs. Visit their website today!

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