Top Rated Local® is pleased to announce that MultiCare West Tacoma Urgent Care is a 2018 award winner for urgent care centers in Washington!
Whether you need a last-minute appointment during regular hours or urgent care after-hours, there’s one urgent care center in West Tacoma that can’t be beat — MultiCare West Tacoma Urgent Care.
MultiCare West Tacoma Urgent Care has earned hundreds of online reviews with an average rating of 4.43 stars, a wonderful Rating Score™ of 87.25 and a 2018 Top Rated Local award for being ranked among the top 10 urgent care centers in all of Washington!
Here’s just one of the many five-star reviews they’ve received from their patients:
“Great experience from the moment I arrived. The staff was friendly and genuine with their care. I booked an online appointment, and the wait was minimal (I would recommend doing that if you are able to). The doctor was very knowledgeable and kind. I was well taken care of and am extremely satisfied with my decision to go there. Kudos to management; you are doing it well and have great staff. Thank you!” – Alicia
Not Your Average Urgent Care Center
There are many things that set MultiCare West Tacoma Urgent Care apart from other urgent care centers, but according to MultiCare’s marketing consultant, Jasmine Yip, it’s their team’s dedication to excellent customer service that makes the biggest difference.
“Many of our team members live in the community, and they recognize the importance of their roles in caring for every patient who walks in the door.”
Because the staff members live in the community they serve, it gives them added insight and knowledge into what’s most important to their patients.
MultiCare West Tacoma Urgent Care’s mission is to partner with patients, the community and other organizations for a healing and healthy future, and they work to make their community a better place by providing their patients with access to great care when they need it most.
Building Success By Being Committed to Next-Level Service
One of the things that makes MultiCare West Tacoma Urgent Care stand out the most is that every single member of their team, from the leaders to the frontline staff members, has bought in to their mission and is committed to providing great care for their customers. They understand how important customers service is, and how their actions define MultiCare’s brand.
In fact, every staff member is so bought in that they always make it a point to be in the know about their clinic’s ratings and reviews, which are discussed during staff meetings.
By measuring the quality of their service and paying close attention to their online reputation, the team at MultiCare West Tacoma Urgent Care continues to improve the quality of their service and better care for their clients.
In addition to building their strong online reputation, MultiCare West Tacoma has grown by being involved in the community and by focusing on growing their online presence. The MultiCare name alone has also been a huge benefit for MultiCare West Tacoma Urgent Care, because it’s a trusted, recognizable brand.
When we asked what advice she has for other business owners looking to grow their business and build their online reputation, Jasmine wanted to pass on the importance of making sure business listings are up to date and accurate on all major sites, and that customer service should always be the number one priority.
Congratulations to the team at MultiCare West Tacoma Urgent Care for being a 2018 Top Rated Local award winner, and thank you so much, Jasmine, for taking the time to speak with us!
Are you in need of urgent care in West Tacoma? If so, we highly recommend MultiCare West Tacoma Urgent Care. Visit their website today!