Illinois’ Top Rated Local® Private Investigators Award Winner: On Q Professional Investigations

Top Rated Local® is pleased to announce that On Q Professional Investigations is a 2019 award winner for private investigators in Illinois!

From background checks to surveillance, On Q Professional Investigations in Chicago has what it takes to meet your needs.

On Q Professional Investigations has received more than 150 reviews with an average rating of 4.80 stars, earning them a fantastic Rating Score™ of 90.00 and a 2019 Top Rated Local award for ranking among the top five private investigators in all of Illinois!

Here’s just one of the many five-star reviews that got them there:

“I can’t begin to describe how pleased I was with the work that was done for me. Tony is a top-notch Investigator. He was able to locate and retrieve stolen goods for me. Thank you, Tony and your awesome team of investigators.” – Francesca R.

Not Your Average Private Investigation Firm

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Tony, the owner of On Q Professional Investigations.

To kick off our conversation, we asked Tony about what it is that makes On Q Professional Investigations unique compared to the many other private investigators in Illinois. Tony said:

“We put God first in everything that we do, and we believe that God is helping us solve some of these cases and get the information we are looking for.”

We also asked Tony about the On Q Professional Investigations mission and how they work to make the world a better place. Tony told us:

“Our business mission is to help those in need and to provide the answers to the questions that may arrive. Whether the answer is beneficial or not, we want to bring closure. We want to know the truth; that’s what allows people to move on and move forward. Our primary focus is to gather the facts.”

Tony went on to tell us that they give back by partnering with various organizations and helping the homeless, the hungry and organizations that work to combat human trafficking.

Building Success Through Customer Service

Tony credits On Q Professional Investigations’ strong online reputation to their commitment to providing the best customer service and what the customer needs. He added:

“We produce results.”

Outside of building a powerful online reputation, On Q Professional Investigations has grown through word of mouth:

“Because we produce results, people go out and speak to others.”

There are many private investigators looking to grow their business and build their online reputation. Here’s Tony’s expert advice for them:

“Produce the results that the clients are needing. Understand what they are asking for, and do everything in your power to bring those results about…”


Congratulations to On Q Professional Investigations for being a 2019 Top Rated Local award winner, and thank you so much, Tony, for taking the time to speak with us!

We highly recommend On Q Professional Investigations in Chicago. Visit their website today!

Illinois’ Top Rated Local® Real Estate Brokers Award Winner: The Winterroth Team

Top Rated Local® is pleased to announce that The Winterroth Team is a 2019 award winner for real estate brokers in Illinois!

If you’re looking for an experienced team that can help with all of your buying and selling needs, look no further than The Winterroth Team.

The Winterroth Team has received more than 100 reviews with an average rating of 4.95 stars, earning them a tremendous Rating Score™ of 98.50 and a 2019 Top Rated Local award for ranking among the top five real estate brokers in all of Illinois!

Here’s just one of their many five-star reviews:

“Kelly Winterroth is an outstanding Realtor®. Kelly is very knowledgeable on the market and provides good advice during the process. She worked with us every day to find a new home and sell ours quickly. Kelly was also able to get three offers within two days of [our home] being on the market. Everything was top notch and exceptional. I would highly recommend Kelly again to buy or sell.” – Justin M.

Not Your Average Real Estate Company

We wanted to learn all about The Winterroth Team and its impressive online reputation, so we took a few minutes to talk with Team Leader and Broker, Kelly Winterroth.

The first question we had for Kelly was what is it that sets The Winterroth Team apart from their competition in Illinois. Kelly told us that her team is driven by service, not sales, and that they always customize their plan around what their clients want and what their goals are. The Winterroth Team understands that people don’t care about a business’ stats or if they’re number one; they care about what the business will do for them. Kelly added:

“We do it with gratitude, too. We don’t have egos. We appreciate their business and the trust that they put in us.”

We also wanted to know what their mission is at The Winterroth Team and how they work to make the world a better place. Here’s what Kelly had to say:

“We are a team that is focused more on the culture versus sales and numbers. We hire based on culture. Everything else can be trained. Who a person is internally and deeply is not something that can be trained…”

Building Success Through Great Service

Kelly attributes The Winterroth Team’s strong online reputation to their commitment to providing great service for their clients day in and day out. Kelly says that, while they do ask for some reviews, some of their clients take it upon themselves, which is a testament to the kind of service they provide.

Outside of building a powerful online reputation, The Winterroth Team has gotten their name out there through various avenues, including radio ads, commercials, their endorsements from Barbara Corcoran and Gary LaVox, who is the lead singer of Rascal Flatts, as well as by giving back to their community, which they do by volunteering at and raising goods for the food pantry and by organizing a drawing to recognize outstanding teachers.

There are so many business owners out there looking to build the kind of online reputation The Winterroth Team has. When we asked what advice she has for them, Kelly emphasized the importance of providing good service and doing what you say you’re going to do, as well as being real and vulnerable both online and offline.


Congratulations to the team at The Winterroth Team for being a 2019 Top Rated Local award winner, and thank you so much, Kelly, for taking the time to speak with us!

We highly recommend The Winterroth Team in Bourbonnais. Visit them online today!

Illinois’ Top Rated Local® Martial Arts Award Winner: TM Martial Arts

Top Rated Local® is pleased to announce that TM Martial Arts is a 2019 award winner for martial arts centers in Illinois!

Whether you’re looking for a class to help you learn to defend yourself or to teach your child confidence and self-discipline, look no further than TM Martial Arts in Joliet.

TM Martial Arts has received almost 100 reviews on four verified sites with an average rating of 4.81 stars, earning them an exemplary Rating Score™ of 96.06 and a 2019 Top Rated Local award for ranking among the top five martial arts centers in all of Illinois!

Here’s just one of their many five-star reviews:

“We have been beyond thrilled with our experience at TM Martial Arts. The instructors are wonderful, and it is obvious that Master Harrison cares about all of his students. I love watching my son learn about martial arts and all the responsibilities that go along with it. This is a program that is focused on the whole person, and that is why we love it so much!” – Kathy J.

Not Your Average Martial Arts Center

Tim Harrison, the owner of TM Martial Arts, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets TM Martial Arts apart from the many other martial arts centers in Illinois. Here’s Tim’s response:

“We always try to have our customer’s best interests in mind, and our focus is to develop people, not only in self-defense because that’s a really small part of it, but to help people develop in the areas of leadership, decision making and character development. We’re looking to help people become more well-rounded individuals. Of course, self defense is a big part of it, but the other areas are as well.”

We also wanted to know why they do what they do at TM Martial Arts and how they work to make the world a better place. Here’s what Tim had to say:

“Our goal is to help as many people as we can to gain personal confidence, leadership skills, to help them to learn to contribute to the community and, of course, as I always say, to learn to defend themselves and have confidence in that area.”

Building Success by Keeping Customers’ Best Interests in Mind

When we asked Tim about TM Martial Arts’ secret to such a strong online reputation, he said:

“We always try to put forth our best effort and keep the best interests of our customers in mind.”

Outside of building the kind of online reputation any business owner would envy, TM Martial Arts has spread the word about who they are and what they do through community involvement and word of mouth:

“We do live events. If there are different festivals, we’ll get a booth and a table, and that way, we get to meet people face-to-face. We occasionally have the opportunity to work with schools and do assemblies or, as they call it, gym teacher for a day, and work with the kids. If we have happy students, they tell other people about it.”

Clearly, Tim knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Do what you say you’re going to do. Have integrity; that’s part of martial arts that we stress. Talk to your customers, and if you have a happy customer, ask them if they care to share it in a review or something along those lines.”


Congratulations to the team at TM Martial Arts for being a 2019 Top Rated Local award winner, and thank you so much, Tim, for taking the time to speak with us!

We highly recommend TM Martial Arts in Joliet. Visit their website today!

Illinois’ Top Rated Local® Pet Groomers Award Winner: The Barking Lot Grooming Salon, LLC

Top Rated Local® is pleased to announce that The Barking Lot Grooming Salon, LLC is a 2019 award winner for pet groomers in Illinois!

When your pet is due for a little TLC, there’s no better pet groomer to turn to in Rockford than The Barking Lot Grooming Salon, LLC.

The Barking Lot Grooming Salon, LLC has received dozens of reviews with an average rating of 4.93 stars, earning them a wonderful Rating Score™ of 97.26 and a 2019 Top Rated Local award for ranking among the top five pet groomers in all of Illinois!

Here’s just one of their many five-star reviews:

“Thank you, ladies, for working us in this morning for a nail trim!! Roxie and Capone feel much better. You were friendly, gentle with our pups and very quick!” – Jacki G.

Not Your Average Pet Groomer

We wanted to learn all about The Barking Lot Grooming Salon, LLC and its impressive online reputation, so we took a few minutes to talk with Groomer, Rachel Bloom.

The first question we had for Rachel was what is it that sets The Barking Lot Grooming Salon, LLC apart from their competition in Illinois. Rachel told us that they value quality over quantity and said:

“We will take our time to get to know your pet, so they get to know us, and it’s not just a ‘stop in and here you go’ kind of place.”

We also wanted to know what their mission is at The Barking Lot Grooming Salon, LLC and how they work to make the world a better place. Rachel told us that they give back by giving haircuts to pets in rescues and said that they try to help as much as they can. She added:

“For us, we just want to make the pets feel at home when they’re here.”

Building Success With a Calm Atmosphere

Rachel attributes The Barking Lot Grooming Salon, LLC’s strong online reputation to the calm environment they’ve created for the pets in their care, which helps to reduce their stress.

Outside of building a powerful online reputation, The Barking Lot Grooming Salon, LLC has gotten their name out there through word of mouth:

“We do try to offer a little perk for the people who do spread our name. We give them a little credit on their account for their future groom if someone comes in and says this person sent us here.”

There are so many business owners out there looking to build the kind of online reputation The Barking Lot Grooming Salon, LLC has. Here’s Rachel’s expert advice for them:

“Try to be more one-on-one with your clients.”


Congratulations to the team at The Barking Lot Grooming Salon, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Rachel, for taking the time to speak with us!

We highly recommend The Barking Lot Grooming Salon, LLC in Rockford. Visit their Facebook page today!

Illinois’ Top Rated Local® Home Contractors Award Winner: Sebring Design Build

Top Rated Local® is pleased to announce that Sebring Design Build is an award winner for home contractors in 2019.

If you are looking for a home contracting company that will help you love your home, look no further than this award-winning company!

Sebring Design Build has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 99.12 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top three home contractors in Illinois!

Here’s just one of their many five-star reviews:

“The Sebring team was great to work with on my recent home projects. We did a full remodel of the master bathroom and a partial remodel of our kitchen. The entire process, from start to finish, ran smoothly. [They] helped build a plan around my vision and budget and managed the project flawlessly. The entire team is talented, experienced, and professional. I would highly recommend working with the Sebring team. They are focused on quality and meeting their customers’ expectations.” – K.D.

It is because of excellent reviews like this that Sebring Design Build is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Contracting Company

We were excited to learn all about Sebring Design Build and how they have gotten where they are today, so we sat down with the owner, Bryan Sebring.

The first thing we wanted to know was what it is that makes Sebring Design Build stand apart from its competitors. Bryan said:

“We are more like a concierge service for design builds. We have an organized system, an app for online scheduling, and we hold the hand of the client from start to finish.”

He went on to tell us about their overall business mission:

“Our mission is to deliver high-quality, cost-effective projects in a timely manner by employing and supporting high-character, trustworthy, motivated, flexible team members. We value the importance of our collaborative relationships and will continue to remain respectful, fair, and true in our dealings with all employees, clients, and trade partners. We are grateful for every client; they count on our honesty, dependability, and our integrity. We will never stop growing and learning, and will continue to strive for perfection in everything we do.”

Building Success, Online And Off

Sebring Design Build has earned a fantastic reputation, so we asked Bryan how they have managed to grow their business and get their name out. Bryan said that they pay attention to their SEO (search engine optimization), use Facebook Ads and Angie’s List, but that word of mouth is their number one source of new business.

There are many businesses out there that are looking to build as impressive a reputation as Sebring Design Build has managed to. We asked if Bryan could share any expert advice with these companies. Here’s what he had to say:

“You need to know the numbers and understand the financial side of it all. You need to understand how you can be profitable and how much you need to charge, while still giving the client a good value.”


Congratulations to Sebring Design Build for being a 2019 Top Rated Local award winner, and special thanks to Bryan for taking the time to speak with us!

Illinois’ Top Rated Local® Plumbers Award Winner: North Coast Sewer & Drainage

Top Rated Local® is pleased to announce that North Coast Sewer & Drainage is a 2019 award winner for plumbers in Illinois!

From sewer repair and flood protection to increasing water pressure and water line upgrades, there’s no better company to rely on for your plumbing needs than North Coast Sewer & Drainage in Skokie.

North Coast Sewer & Drainage has received dozens of reviews with an average rating of 4.98 stars, earning them an exemplary Rating Score™ of 97.77 and a 2019 Top Rated Local award for ranking among the top five plumbers in all of Illinois!

Here’s just one of their many five-star reviews:

“Thanks again for helping us out of a rather smelly situation yesterday! Eric and crew came by, assessed the situation, recommended a fix, pulled the permits, and in less than six hours, everything was fixed. [They were] very professional and courteous with a very high level of customer service. We’d recommend them to anyone! FYI, credit cards are accepted, and [they have] totally reasonable prices!” – Sue V.

Not Your Average Plumbing Company

We wanted to learn all about North Coast Sewer & Drainage and its impressive online reputation, so we took a few minutes to talk with the owner, Eric Rohde.

The first question we had for Eric was what is it that sets North Coast Sewer & Drainage apart from their competition in Illinois. Here’s Eric’s response:

“We’ve never walked away from anyone, and we always stayed to the finish. I think that resonates with people. The footprint after we leave is so small that you wouldn’t even know we were there. We were just tearing into their yard and tearing up their street, so it’s really about the finished product once we’re done digging. People think plumbing, and they think interior service and all of that stuff. We’re kind of like the orthodontists to the dentists. You have the dentists that clean the teeth and do the small stuff, and then we do the big, heavy-duty stuff. People always remember that stuff more so than some of the other things.”

He concluded:

“I would say what sets us apart is cleanliness, attention to detail, taking care of the property and always being there for them.”

We also wanted to know what their mission is at North Coast Sewer & Drainage and how they work to make the world a better place. Here’s what Eric had to say:

“It’s about being consistent and not trying to gouge anyone, staying honest and staying fair. There are probably opportunities that we could have where we could really take some chances to make extra money, and we don’t because, in a lot of ways, we’re too busy to do that. We stay honest and are consistent, no matter what town we go into. Whether the income is $40-50,000 or $120,000, everyone gets charged the same. There are companies out there that charge more depending on what town they go in. Everyone gets treated the same with us. Get in; get out; be done.”

Building Success Through Memorable Service

Eric attributes North Coast Sewer & Drainage’s strong online reputation to their commitment to providing great, memorable service to their clients:

“I never really ask for reviews. It’s the memory of what we did for them. …I think a lot of it is just because of their appreciation for what we did… I actually look at a lot of reviews of other companies, too, and there are a lot of short ones. But I’ve got a lot of long ones, where they really take the time to write real, long summaries. I don’t even have the time to sit there and do this for someone, and they do it. I’ve been fortunate in that regard to get good people that took the time to write reviews for us.”

Outside of building a powerful online reputation, North Coast Sewer & Drainage has gotten their name out there through word of mouth, direct mail, pay-per-click ads, SEO (search engine optimization), stickers and business cards. They also write letters to their customers thanking them for their business.

There are so many business owners out there looking to build the kind of online reputation North Coast Sewer & Drainage has. Here’s Eric’s expert advice for them:

“Cater to your customers, and take care of them. Don’t be afraid to ask them for a review, either. Offer them something for it. Maybe, sometimes, give away a service cost fee for a review, just to get them to write one. That review is a value in itself — more than money. If you’re kind of new, sacrifice a few service costs for a review, and it will go a long way.”


Congratulations to the team at North Coast Sewer & Drainage for being a 2019 Top Rated Local award winner, and thank you so much, Eric, for taking the time to speak with us!

We highly recommend North Coast Sewer & Drainage in Skokie. Visit their website today!

Illinois’ Top Rated Local® Award Winner: Five-O DJ Entertainment

Top Rated Local® is pleased to announce that Five-O DJ Entertainment is an award winner in 2019.

If you are looking for an excellent, local DJ who can provide any genre of music for any kind of event, look no further than this award-winning company!

Five-O DJ Entertainment has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 99.49 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses in Illinois!

Here’s just one of their many five-star reviews:

“Tom DJ’d for our June wedding, and we had the best experience with him. He is a true detail-oriented professional, and his organization really helped make the planning process as easy as possible. He is very responsive, and his meetings are constructive and thorough. You will leave the meetings knowing you are in good hands! He played all the songs we requested during the ceremony and reception, and kept the dinner music within the genres that my husband and I enjoy. We received many compliments from our guests about how good of a job Tom did, and we would recommend his talent to anyone!” – A.S.

It is because of excellent reviews like this that Five-O DJ Entertainment is now able to call themselves a Top Rated Local award winner!

Not Your Average DJ

Tom started DJing for fun in high school. He and his friends did neighborhood events and school dances. He went to college for zoology before finding work at The Lincoln Park Zoo. Eventually, Tom changed careers and become a police officer, which is the inspiration behind the company name, Five-O DJ Entertainment. Tom was inspired by another officer on the force who was a DJ. After chatting with him and learning about modern-day DJing, he realized he
missed being a DJ. In 2010, Tom decided to start his own DJ company, Five-O DJ Entertainment.

We were excited to learn all about Five-O DJ Entertainment and how they have gotten where they are today, so we sat down with the owner, Thomas Krejczyk.

The first thing we wanted to know was what it is that makes Five-O DJ Entertainment stand apart from its competitors. Thomas told us all about his dedication to communication, as well as his unwavering passion and commitment for what he does:

“I’m very old-school with my approach. I’m just not going to plan a couple’s biggest day of their life on an app. I’m going to have face-to-face meetings and sit-down planning consultations to plan the details of the event. I use the lost art of old-fashioned, in-person communication. I also have a planning workbook that I give to the clients, and I go through it with them, which explains how to plan a ‘typical’ wedding. It also includes worksheets that they complete and return to me to help me plan the day, documents what they are looking for, and how they want me to run the day. During weddings, I try and help out with other vendors if they need it, and help with any coordinating of the wedding. Because I do have a stable income source, DJing is a passion, and it’s not just a job to me. As a result, your event gets 110 percent of all my effort and attention at a lower cost than other professional DJs!”

We asked him about the Five-O DJ Entertainment business mission, or how he works to make the world a better place, and Thomas said:

“I patrol the streets by day and DJ by night, and my motto is: professionalism with personality.”

Building Success Through The Years

Five-O DJ Entertainment has earned a fantastic reputation, so we wanted to know more about how Thomas has managed to grow his business. He told us:

“When I first started, I did a lot of ads to get my name out there, but now, most of my business is from word of mouth and referrals. A lot of my business still comes from TheKnot.com as well. For the last two years, I have been fully booked for every weekend of the year, so I’ve grown the business to be as busy as I can handle!”

There are many businesses out there that are looking to build as impressive a reputation as Five-O DJ Entertainment has managed to. We asked if Thomas could share any expert advice with these companies. Here’s what he had to say:

“Don’t ever lose the art of communication. You need to constantly communicate with your customers. That means answering the phone when you are available and calling customers back promptly.”


Congratulations to Five-O DJ Entertainment for being a 2019 Top Rated Local award winner, and special thanks to Thomas for taking the time to speak with us!

Illinois’ Top Rated Local® Eye Doctors and Optometrists Award Winner: Solo Eye Care And Eyewear Gallery, LLC

Top Rated Local® is pleased to announce that Solo Eye Care And Eyewear Gallery, LLC is an award winner for eye doctors and optometrists in 2019.

If you are looking for a trusted, local eye doctor, look no further than this award-winning company!

Solo Eye Care And Eyewear Gallery, LLC has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.99 stars, earning them an impressive Rating Score™ of 97.91 and a 2019 Top Rated Local award for ranking as one of the top five eye doctors and optometrists in Illinois!

Here’s just one of their many five-star reviews:

“I have been going to Solo Eye Care since I moved to the South Loop almost five years ago. The entire staff does an awesome job and is very friendly. I would highly recommend them to anyone looking for a neighborhood optometrist!” – J.M.

It is because of excellent reviews like this that Solo Eye Care And Eyewear Gallery, LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Optometry Clinic

We were excited to learn all about Solo Eye Care And Eyewear Gallery, LLC and how they have gotten where they are today, so we sat down with the Co-Owner, Robert Steinmetz.

The first thing we wanted to know was what it is that makes Solo Eye Care And Eyewear Gallery, LLC stand apart from its competitors. Robert said:

“We are a locally-owned business that concentrates on personal attention and customer service. We offer high-quality products and have the best doctors and opticians. They are excellent at recommending certain products and knowing how to protect vision health. Our opticians are excellent at picking what works best for the patient, and we don’t try to up-sell products.”

We asked Robert about the Solo Eye Care And Eyewear Gallery, LLC business mission and how they work to make the world a better place. He told us:

“We are here to serve the local community. We do a lot of research; like, right now, we’re looking at concussions and how they affect vision. We volunteer at local community-based charities, like food drives, churches, and senior communities. Back-to-school season is a tough time for individuals that don’t have insurance, and we help them out with our services.”

Building Success, Online And Off

Solo Eye Care And Eyewear Gallery, LLC has earned a fantastic reputation, so we asked Robert how they have managed to grow their business and get their name out. He told us that they offer referral gift cards for patients who make recommendations. They also support the community by being active in local events. When it comes to all of those amazing online reviews, he said:

“We treat every patient that comes through the door like a member of our family. We don’t solicit for reviews; they come through organically.”

There are many businesses out there that are looking to build as impressive a reputation as Solo Eye Care And Eyewear Gallery, LLC has managed to. We asked if Robert could share any expert advice with these companies. Here’s what he had to say:

“You have to treat every single patient as if they are a member of your own family. You need to have a strong online reputation through reviews, and that happens by ensuring everyone is taken care of.”


Congratulations to Solo Eye Care And Eyewear Gallery, LLC for being a 2019 Top Rated Local award winner, and special thanks to Robert for taking the time to speak with us!

Illinois’ Top Rated Local® Massage Therapists Award Winner: Touch Companies

Top Rated Local® is pleased to announce that Touch Companies is an award winner for massage therapists in 2019.

If you are looking for a massage therapist that will get you feeling your best, look no further than this award-winning company!

Touch Companies has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 99.21 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top three massage therapists in Illinois!

Here’s just one of their many five-star reviews:

“Touch Companies is the greatest. They provide excellent services, and have an amazing staff who care about their clients. Everyone there is friendly, inviting, and very knowledgeable. They have a clean and relaxing environment. They are highly suggested!!” – S.M.

It is because of excellent reviews like this that Touch Companies is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapist

We were excited to learn all about Touch Companies and how they have gotten where they are today, so we sat down with Tri-Owner, Cassandra.

The first thing we wanted to know was what it is that makes Touch Companies stand apart from its competitors. Cassandra told us that they are a locally-owned family business that employs licensed professionals. In fact, they have just had a recent addition to the family. Cassandra wanted to extend a warm welcome to her sister’s new baby, Giana! Welcome to the world, Giana!

At Touch Companies, they also have a great selection of offerings that goes beyond just massages.

Cassandra told us:

“We are truly essential for peoples’ lives, like when they are training for a marathon, or are just getting through the day because their kids are driving them crazy.”

Building Success, Online And Off

Touch Companies has earned a fantastic reputation, and they said that they have had success by offering monthly specials and using social media.

There are many businesses out there that are looking to build as impressive a reputation as Touch Companies has managed to. We asked if Cassandra could share any expert advice with these companies. Here’s what she had to say:

“Be good at what you do and people will write good reviews.”


Congratulations to Touch Companies for being a 2019 Top Rated Local award winner, and special thanks to Cassandra for taking the time to speak with us!

Illinois’ Top Rated Local® Architects Award Winner: Carlson Architecture

Top Rated Local® is pleased to announce that Carlson Architecture is a 2019 award winner for architects in Illinois!

If you’re looking for a professional, experienced architecture firm that will help to make your vision a reality, look no further than Carlson Architecture in Palatine.

Carlson Architecture has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them an outstanding Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking among the top five architects in all of Illinois!

Here’s just one of their many five-star reviews:

“My husband and I loved our experience with Carlson Architecture. Todd Carlson designed a beautiful home, which we continue to enjoy every day since it was completed. Todd was a dream to work with. He is a wonderful listener and knew how to to take our ideas and turn them into our dream home. He returns calls promptly and was very accessible, reasonably priced and very efficient. We highly recommend Carlson Architecture!!” – Marilee

Not Your Average Architecture Firm

Todd, the owner of Carlson Architecture, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Carlson Architecture apart from the many other architecture firms in Illinois. Here’s Todd’s response:

“We work very hard until we get the right solution. A client’s project isn’t our project; we design to solve their specific problem. We are honest and straightforward in our communication style. We have a good sense of humor and are very flexible in meeting the client’s needs. We look at a problem at multiple angles and give multiple solutions. People also work directly with me, which allows us to solve problems more efficiently.”

We also wanted to know why they do what they do at Carlson Architecture and how they work to make the world a better place. Here’s what Todd had to say:

“We work primarily with churches in the Midwest. We help communities develop better environments. It helps them meet their ministry goals. We also focus on natural light, and it makes people’s lives a whole lot better. We also contribute to a variety of different charities with our time and money. If you go on our website, you can see all the projects where we make an impact on the community and world on a larger scale.”

Building Success Through Organic Reviews

When we asked Todd about Carlson Architecture’s secret to such a strong online reputation, he attributed it to their organic reviews, which are the result of their commitment to ensure that their clients are satisfied with their work.

Outside of building the kind of online reputation any business owner would envy, Carlson Architecture has spread the word about who they are and what they do by making calls and by being involved in networking groups, as well as through direct mail, YouTube, Pinterest and other social media channels. They also rely heavily on word of mouth.

Clearly, Todd knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Have a decent website — one that works easily and communicates your mission of values.”


Congratulations to the team at Carlson Architecture for being a 2019 Top Rated Local award winner, and thank you so much, Todd, for taking the time to speak with us!

We highly recommend Carlson Architecture in Palatine. Visit their website today!