Vermont’s Top Rated Local® Massage Therapists Award Winner: Planet Massage

Top Rated Local® is pleased to announce that Planet Massage is an award winner for massage therapists in 2019.

If you are looking for a massage therapy clinic that will have you feeling relaxed in no time, look no further than this award-winning company!

Planet Massage has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top three massage therapists in Vermont!

Here’s just one of their many five-star reviews:

“This is my go-to place when I need to slow down and be reminded to exhale. Planet Massage is more than a massage studio; it is full of peace and tranquility when the outside world is stealing your quiet moments. When I leave, I feel centered, relaxed, and most of all, breathing deep.” – D.J.

It is because of excellent reviews like this that Planet Massage is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapy Clinic

We were excited to learn all about Planet Massage and how they have gotten where they are today, so we sat down with the owner, Suzanne Seymour. Suzanne is also the president of the American Massage Therapy Association in Vermont and was an instructor at the Bancroft School of Massage for a number of years.

The first thing we wanted to know was what it is that makes Planet Massage stand apart from its competitors. Suzanne said that they have a convenient location, as well as qualified, certified, licensed therapists who are all members of the American Massage Therapy Association. She said:

“Well, we have five star reviews on Google, Yelp, and Facebook, and there’s a reason for that. As the owner (and I have nearly 30 years of experience), when you’re looking for something to manage your pain, experience is really very helpful. We are helping people with their pain, and we’ve got the reviews to prove it.”

She went on to tell us about the Planet Massage business mission, saying:

“Our motto is : ‘Changing the World, One Body at a Time.’ It starts with us. The more I do to make myself a better person, the more that can be transferred within the practice, within the client. That body is ME — changing one body at a time — that’s me. By osmosis, that makes everyone a better person, the world a better place. That’s my philosophical motto.”

Building Success By Listening To Their Customers

Planet Massage has earned a fantastic reputation, so we asked Suzanne how they have managed to grow their business and get such great reviews. She said:

“The secret to success is in your hands…When people feel good, they walk out, they feel great, and they want to let people know that there’s something really good out there. We take a lot of pride in that.”

In addition to building the kind of online reputation that any small business would envy, Planet Massage has spread the word about who they are and what they do by providing outstanding customer service and through word of mouth:

“We’re a big advocate of customer service, so if for any reason, someone isn’t satisfied, I’ll make it right. I don’t think you see that much in today’s business practices. We really care about the client, so if somebody comes in and they’re in pain, they want somebody to hear their story. So listening, compassionate listening, is an important quality of the marketing. Word of mouth is our greatest strength. Email blasts, sure. Facebook posts, sure. But word of mouth is by far our greatest tool.”

There are many businesses out there that are looking to build as impressive a reputation as Planet Massage has managed to. We asked if Suzanne could share any expert advice with these companies. Here’s what she had to say:

“Listen to your customer. Your customer is going to tell you what you need to do to grow your company into a successful practice. If people are happy, they’ll take that extra time to write great reviews. The same is true if they’re unhappy. I spend a lot of time with my clients, listening to their stories and giving them homework that they can do to continue to stay healthy throughout their day. That’s something, in my business, that is rare. In a lot of businesses, that’s rare for people to take the time to listen. If I take the time to listen, then oftentimes, my clients will take the time to pass on that kind of good practice online. They take the time to care about me, too.”


Congratulations to Planet Massage for being a 2019 Top Rated Local award winner, and special thanks to Suzanne for taking the time to speak with us!

Vermont’s Top Rated Local® Award Winner: The Old Lantern Inn and Barn

Top Rated Local® is pleased to announce that The Old Lantern Inn and Barn is a 2019 award winner in Vermont!

Whether you’re looking for a charming place to stay or the perfect venue for your event, look no further than The Old Lantern Inn and Barn in Charlotte.

The Old Lantern Inn and Barn has received hundreds of reviews with an average rating of 4.70 stars, earning them a wonderful Rating Score™ of 96.99 and a 2019 Top Rated Local award for ranking among the top 50 businesses in all of Vermont!

Here’s just one of their many five-star reviews:

“Our son was married here last week. We rented the entire inn for family and friends, and everything from start to finish was wonderful. The rooms were all unique and comfortable, and the common area for gatherings was terrific. Lisa provided a tasty and filling breakfast each morning with unlimited coffee and tea throughout the day. And then the wedding — it all came together beautifully under the guidance of Julie, Lisa and Chef Roland. Their attention to detail kept everything moving smoothly throughout the evening. The food was delicious, and we received many positive comments (best wedding food ever!). Thank you so much for making this such a special and unforgettable experience for our family and friends.” – Susan F.

Not Your Average Inn

We wanted to learn all about The Old Lantern Inn and Barn and its impressive online reputation, so we took a few minutes to talk with the owner, Lisa Gaujac.

The first question we had for Lisa was what is it that sets The Old Lantern Inn and Barn apart from their competition in Vermont. Here’s Lisa’s response:

“We are all-inclusive. We take a lot off the plate for the bride and groom, and have an in-house and an on-site coordinator included.”

We also wanted to know what their mission is at The Old Lantern Inn and Barn and how they work to make the world a better place. Here’s what Lisa had to say:

“It is most important to see that every guest has an amazing experience and that we make the wedding process go as smooth as possible for our couples.”

Building Success Through Organic Reviews

Lisa attributes The Old Lantern Inn and Barn’s strong online reputation to the organic reviews they get from their clients.

Outside of building a powerful online reputation, The Old Lantern Inn and Barn has gotten their name out there through Wedding Wire and The Knot, but mostly through word of mouth.

There are so many business owners out there looking to build the kind of online reputation The Old Lantern Inn and Barn has. Here’s Lisa’s expert advice for them:

“Getting back to your customers as quickly as possible is key. Communication is very important.”


Congratulations to the team at The Old Lantern Inn and Barn for being a 2019 Top Rated Local award winner, and thank you so much, Lisa, for taking the time to speak with us!

We highly recommend The Old Lantern Inn and Barn in Charlotte. Visit their website today!

Vermont’s Top Rated Local® Tree Care Companies Award Winner: McCullough Brothers

Top Rated Local® is pleased to announce that McCullough Brothers is an award winner for tree care companies in 2019.

If you are looking for a reliable, local tree care company, look no further than this award-winning company!

McCullough Brothers has received many overwhelmingly positive reviews with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 86.00 and a 2019 Top Rated Local award for ranking as one of the top five tree care companies in Vermont!

Here’s just one of their many five-star reviews:

“They went above and beyond to ensure the job exceeded expectations. It seems that they don’t want to settle for being a big fish in a small pond, but instead are striving to provide service that would be considered excellent in any state. Great job, guys. Thanks!” – D.S.

It is because of excellent reviews like this that McCullough Brothers is now able to call themselves a Top Rated Local award winner!

Not Your Average Tree Care Company

We were excited to learn all about McCullough Brothers and how they have gotten where they are today, so we sat down with Adam McCullough, who co-owns the company with his brother.

The first thing we wanted to know was what it is that makes McCullough Brothers stand apart from its competitors.

“We try to be bigger and better equipped than other companies in our area of central Vermont. Other guys are running around with their big chipper, which is the same size as our small one. We have the technology to clear peoples’ backyards without entering their property, which minimizes property damage… My brother is fanatic about new developments in the industry.”

He said that they practice tree ethics, meaning that they talk to people to help them understand the behavior of trees so that they can save trees when possible. All in all, they are doing as much as they can to take care of trees and customers.

Building Success, Online And Off

McCullough Brothers has earned a fantastic reputation, so we asked Adam how they have managed to grow their business and get such great reviews. He said that when people call to thank him or praise their service, he will let them know that they would love feedback in the form of a review.

In addition to building the kind of online reputation that any small business would envy, McCullough Brothers has spread the word about who they are and what they do through word of mouth and by getting their name out on different kinds of merchandise, like shirts and hoodies.

There are many businesses out there that are looking to build as impressive a reputation as McCullough Brothers has managed to. We asked if Adam could share any expert advice with these companies. Here’s what he had to say:

“Your word is your bond… Let people know that their time is as important as yours… Treat everyone like they’re important.”


Congratulations to McCullough Brothers for being a 2019 Top Rated Local award winner, and special thanks to Adam for taking the time to speak with us!

Vermont’s Top Rated Local® Restoration Companies Award Winner: SERVPRO of Winooski/Stowe

Top Rated Local® is pleased to announce that SERVPRO of Winooski/Stowe is the number one restoration company in all of Vermont for 2019!

When you need professional, compassionate restoration services, there’s no better company to turn to than SERVPRO of Winooski/Stowe.

SERVPRO of Winooski/Stowe has received dozens of reviews on multiple verified sites with an average rating of 4.87 stars, earning them a spectacular Rating Score™ of 92.67 and a 2019 Top Rated Local award for being ranked the number one restoration company in all of Vermont!

Here’s just one of their many five-star reviews:

“From the first phone call, everyone at SERVPRO was extremely professional and kind. I would highly recommend this business to any one of my friends and family. Thank you so much SERVPRO of Winooski/Stowe!” – Becky W.

Not Your Average Restoration Company

We wanted to know what makes Vermont’s number one restoration company so special, so we took a few minutes to talk with Co-Owner Jeff Fields.

The first question we had for Jeff was what makes SERVPRO of Winooski/Stowe unique compared to their competition in Vermont. Jeff pointed to the fact that they always treat their clients’ homes as if they were their own.

We also asked Jeff about SERVPRO of Winooski/Stowe’s mission and how they work to make the world a better place. Jeff told us that they always try to educate their clients and help them out to ensure that they don’t recur.

Building Success by Working Hard

When we asked Jeff what their secret is to such a strong online reputation at SERVPRO of Winooski/Stowe, he told us that they always work hard. They also pay attention to and are concerned about their clients’ needs.

Apart from building the kind of online reputation any business would envy, SERVPRO of Winooski/Stowe has spread the word about their service through online marketing.

Every business owner wants to grow their business and build their online reputation the way SERVPRO of Winooski/Stowe has. Here’s Jeff’s advice for them:

“Work hard. Be very honest with people. You don’t have to overcharge; charge adequately.”


Congratulations to the team at SERVPRO of Winooski/Stowe for being a 2019 Top Rated Local award winner, and thank you so much, Jeff, for taking the time to speak with us!

We highly recommend SERVPRO of Winooski/Stowe. Visit their website today!

Vermont’s Top Rated Local® Physical Therapists Award Winner: VASTA Performance Training and Physical Therapy

Top Rated Local® is pleased to announce that VASTA Performance Training and Physical Therapy is an award winner for physical therapists in 2019.

If you are looking for a physical therapy practice that will help get you moving and feeling your best, look no further than this award-winning company!

VASTA Performance Training and Physical Therapy has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking as one of the top three physical therapists in Vermont!

Here’s just one of their many five-star reviews:

“I would highly recommend VASTA to anyone looking to recover from a sports-related injury. I have also done PT there after surgery. Every person there is highly knowledgeable as well as understanding of how important it is to get back in the game!” – J.A.

It is because of excellent reviews like this that VASTA Performance Training and Physical Therapy is now able to call themselves a Top Rated Local award winner!

Not Your Average Physical Therapy Center

We were excited to learn all about VASTA Performance Training and Physical Therapy and how they have gotten where they are today, so we sat down with the owner and director of physical therapy, Jeff.

The first thing we wanted to know was what it is that makes VASTA Performance Training and Physical Therapy stand apart from its competitors. Jeff told us about how focusing on a specialty means they can offer the best possible service. He shared:

“We try to be a specialty practice. As a specialized physical therapy group, we don’t offer general physical therapy services. We offer orthopedic and sports therapy only. People who really identify with and need those services come to this practice specifically. We won’t try to be a one-stop-shop and serve everyone’s needs in the community. This allows us to be very good at what we do. All of our physical therapists are board-certified orthopedic and/or sports specialists. That way, people who come in receive high-quality care, and they feel like the group providing that care is purposefully trying to provide them with a good experience.”

Jeff went on to tell us about their overall business mission, saying that they want to provide the kind of quality, focus, and convenient care an athlete might expect if they were a professional or at a Division I school. He said:

“We provide a feeling of security and a feeling of being taken care of when you come in.”

Building Success, Online and Off

VASTA Performance Training and Physical Therapy has earned a fantastic reputation, so we asked Jeff how they have managed to grow their business and get such great reviews. He shared:

“We have a deliberate and systematic focus on customer service. In health care, expectations for customer service are very low for the average consumer, so we try to provide fantastic service all the time. We regularly solicit feedback internally. We do this for a few reasons: one, because, if people aren’t super excited early on, we want to intervene in whatever way we can, and two, we want to give our staff positive feedback. This helps keep staff motivation up and reduces burnout. Every now and again, we identify a customer who gives us really positive feedback, and we feel like what they have to say about us is the message we want to give to the public. When we get those, we give them a friendly nudge.”

In addition to building the kind of online reputation that any small business would envy, VASTA Performance Training and Physical Therapy have spread the word about who they are and what they do mostly through word of mouth and customer referrals.

There are many businesses out there that are looking to build as impressive a reputation as VASTA Performance Training and Physical Therapy has managed to. We asked if Jeff could share any expert advice with these companies. Here’s what he had to say:

“Don’t try to be great at everything. Know what you’re great at, and focus your efforts there. If you try to function as a generalized practice that does everything, then you won’t do anything great.”


Congratulations to VASTA Performance Training and Physical Therapy for being a 2019 Top Rated Local award winner, and special thanks to Jeff for taking the time to speak with us!

Vermont’s Top Rated Local® Landscapers Award Winner: Regenerative Gardenworks, Fine Landscaping Services

Top Rated Local® is pleased to announce that Regenerative Gardenworks, Fine Landscaping Services is an award winner for landscapers in 2019.

If you are looking for a landscaping company that will transform your outdoor space into your own private oasis, look no further than this award-winning company!

Regenerative Gardenworks, Fine Landscaping Services has received many overwhelmingly positive reviews with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 92.00 and a 2019 Top Rated Local award for ranking as one of the top three landscapers in Vermont!

Here’s just one of their many five-star reviews:

“Aubrey brings skill, enthusiasm, vision, and passion to every project that he takes on. It is rare to find someone who cares so much about customer satisfaction. He attentively listens to customer requests and consistently provides high-quality performance. Aubrey does wonderful work with a smile!” – T.C.

It is because of excellent reviews like this that Regenerative Gardenworks, Fine Landscaping Services is now able to call themselves a Top Rated Local award winner!

Not Your Average Landscaping Company

We were excited to learn all about Regenerative Gardenworks and how they have gotten where they are today, so we sat down with the owner, Aubrey Cabot-Case.

The first thing we wanted to know was what it is that makes Regenerative Gardenworks, Fine Landscaping Services stand apart from its competitors. Aubrey said that they focus on attention to detail and that they are not satisfied until the customer is. He shared:

“I am a total perfectionist, and that is what my clientele wants.”

When we asked Aubrey about the Regenerative Gardenworks business mission, he said:

“This is my passion and what I have always wanted to do. I am here to serve people and create beautiful things.”

Building Success Over The Years

Regenerative Gardenworks has earned a fantastic reputation, so we asked Aubrey how they have managed to grow their business and get such incredible reviews. He said that he has been working for a few years now on getting the business name out there, and a part of that has been asking for feedback!

In addition to building the kind of online reputation that any small business would envy, Regenerative Gardenworks has spread the word about who they are and what they do through word of mouth and by passing out business cards.

There are many businesses out there that are looking to build as impressive a reputation as Regenerative Gardenworks has managed to. We asked if Aubrey could share any expert advice with these companies. Here’s what he had to say:

“Just keep moving forward. There are going to be lots of things to figure out, but as long as you are passionate and believe in what you are doing, things will work out. Always provide top quality service and focus on customer satisfaction but make sure you are flexible and form some tough skin.”

Aubrey ended our chat with this special offer:

“I will give a special discount on the service you are looking for to everyone that references this article!”


Congratulations to Regenerative Gardenworks, Fine Landscaping Services for being a 2019 Top Rated Local award winner, and special thanks to Aubrey for taking the time to speak with us!

Vermont’s Top Rated Local® Attorneys & Law Firms Award Winner: The Law Office of Kevin M. Volz

Top Rated Local® is pleased to announce that The Law Office of Kevin M. Volz is a 2019 award winner for attorneys and law firms in Vermont!

If you’re looking for experienced, cost-effective representation, look no further than The Law Office of Kevin M Volz in Rutland.

The Law Office of Kevin M. Volz has received dozens of reviews on multiple verified sites with an average rating of 4.86 stars, earning them an incredible Rating Score™ of 92.56 and a 2019 Top Rated Local award for ranking among the top five attorneys and law firms in all of Vermont!

Here’s just one of their many five-star reviews:

“Kevin represented me in a very sensitive matter in a kind and professional way. Kevin was attentive to my needs and the needs of my children. I highly recommend him as an attorney.” – J.D.

Not Your Average Law Firm

Kevin Volz, the owner of The Law Office of Kevin M. Volz, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets The Law Office of Kevin M. Volz apart from the many other attorneys and law firms in Vermont. Kevin pointed to his interpersonal skills and experience, and emphasized the importance of not appearing standoffish as an attorney.

We also wanted to know why Kevin does what he does at The Law Office of Kevin M. Volz and how he works to make the world a better place. Here’s what he had to say:

“Being enmeshed in legal proceedings is often a dark moment for people, unless it’s an adoption or a real estate closing. I try to use that opportunity, not only to empower them with the good news, but the bad, because the bad can be empowering, too. At least you’ve identified, quantified what the bad news is as opposed to laying in bed at night wondering what might happen. Knowing what direction to go in, whether it’s good or bad news, is really, really comforting.”

He went on to say:

“I make sure that I impart information as positively as possible. I remind them that this may be the darkest moment, but the other side of that is that the light is brighter and brighter at the end of the tunnel, and it’s an opportunity to part, if it’s a divorce, in a way that is civil and a way that you’re proud of and a way that you wouldn’t be ashamed if your kids emulate that when they have problems in life.”

Building Success by Providing Good Service

When we asked Kevin about The Law Office of Kevin M. Volz’s secret to such a strong online reputation, he told us that he aims to provide really good service, and to always put the client first and make sure that they’re happy.

Outside of building the kind of online reputation any business owner would envy, The Law Office of Kevin M. Volz has spread the word about who they are and what they do by working with a marketing company, by placing occasional ads and through referrals from happy clients.

Clearly, Kevin knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Always return phone calls quickly. Be responsive. Of course, you have to have a quality product, but a quality product can be a commodity. The way we distinguish ourselves is by making sure that we’re always thinking, ‘What’s in the best interest of the client? If I was the person on the other end, how would I want to be treated?’”


Congratulations to the team at The Law Office of Kevin M. Volz for being a 2019 Top Rated Local award winner, and thank you so much, Kevin, for taking the time to speak with us!

We highly recommend The Law Office of Kevin M. Volz in Rutland. Visit their website today!

Vermont’s Top Rated Local® Pet Groomers Award Winner: Pet Spa & Grooming

Top Rated Local® is pleased to announce that Pet Spa & Grooming is an award winner for pet groomers in 2019.

If you are looking for a pet grooming company that will pamper and polish your pet, look no further than this award-winning company!

Pet Spa & Grooming has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.73 stars, earning them an impressive Rating Score™ of 95.34 and a 2019 Top Rated Local award for ranking as one of the top five pet groomers in Vermont!

Here’s just one of their many five-star reviews:

“Sheila is the cat whisperer. She patiently groomed my once-abused Himalayan, Gus. He had never been groomed or bathed, and she was simply wonderful to him. He gave her a hard time, but she knows just what to do. I am amazed.” – M.L.

It is because of excellent reviews like this that Pet Spa & Grooming is now able to call themselves a Top Rated Local award winner!

Not Your Average Pet Groomer

We were excited to learn all about Pet Spa & Grooming and how they have gotten where they are today, so we sat down with Jen, one of the co-owners.

The first thing we wanted to know was what it is that makes Pet Spa & Grooming stand apart from its competitors. Jen said that they take a lot of pride in the job they do, and that it really makes a difference when you have a team that loves their job.

Jen shared that a big part of their business mission is focused on helping people take care of their pets. Before they leave, they make sure that each animal is completely cared for, and they always share with their clients if they found any ticks, bumps, or issues with the pet’s skin.

Building Success By Making Pets and People Happy

Pet Spa & Grooming has earned a fantastic reputation, so we asked Jen how they have managed to grow their business and get such great reviews. She said that they focus on giving every animal their full attention and giving them the time they deserve. By making sure they do a good job, the reviews come naturally.

In addition to building the kind of online reputation that any small business would envy, Pet Spa & Grooming has spread the word about who they are and what they do mostly through word of mouth. Jen shared:

“Word of mouth is best. If a customer likes you, they’re going to tell other people that they loved the grooming and that the dogs have a good, positive experience and grooming here. If a dog leaves here happy, that’s what we like.”

There are many businesses out there that are looking to build as impressive a reputation as Pet Spa & Grooming has managed to. We asked if Jen could share any expert advice with these companies. Here’s what she had to say:

“Talk to the customers. Work with the customers. Keep a positive mind with the animals. [Don’t] overbook yourself. That’s one of our biggest things is that we don’t overbook. We make sure we have plenty of time for each dog. Be honest with the customer. Honesty is very important.”

 


Congratulations to Pet Spa & Grooming for being a 2019 Top Rated Local award winner, and special thanks to Jen for taking the time to speak with us!

Vermont’s Top Rated Local® Veterinarians Award Winner: Westminster Animal Hospital

Top Rated Local® is pleased to announce that Westminster Animal Hospital is an award winner for veterinarians in 2019.

If you are looking for an excellent veterinary clinic, look no further than this award-winning company!

Westminster Animal Hospital has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 95.42 and a 2019 Top Rated Local award for ranking as one of the top five veterinarians in Vermont!

Here’s just one of their many five-star reviews:

“I can’t say enough about how great Westminster Animal Hospital is. Their vets are fantastic, and all of their staff is very friendly and knowledgeable. They are always able to see us when we have an emergency, and they always take us seriously. We have a gigantic Great Dane who requires extra-large care, and they do an amazing job with him. They do an amazing job with all our pets!” -S.V.

It is because of excellent reviews like this that Westminster Animal Hospital is now able to call themselves a Top Rated Local award winner!

Building Success, Online And Off

Westminster Animal Hospital has earned a fantastic reputation, so we asked Beth how they have managed to grow their business and get their name out. Beth said that all of their reviews are organic and that their happy clients leave them on their own.

In addition to building the kind of online reputation that any small business would envy, Westminster Animal Hospital has spread the word about who they are and what they do through word of mouth. They also look for ways to give back to the community. Beth shared that Dr. Neiley tries to find ways to support the local schools and churches.

There are many businesses out there that are looking to build as impressive a reputation as Westminster Animal Hospital has managed to. We asked if Beth could share any expert advice with these companies. Here’s what she had to say:

“Be honest and straightforward with your clients.”


Congratulations to Westminster Animal Hospital for being a 2019 Top Rated Local award winner, and special thanks to Beth for taking the time to speak with us!

Vermont’s Top Rated Local® Attorneys and Law Firms Award Winner: Law Office of Charles L. Powell PLLC

Top Rated Local® is pleased to announce that Law Office of Charles L. Powell PLLC is an award winner for attorneys and law firms in 2019.

If you were injured at work and are in need of an experienced attorney, look no further than this award-winning company!

Law Office of Charles L. Powell PLLC has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking as one of the top three attorneys and law firms in Vermont!

Here’s just one of their many five-star reviews:

“If you’re injured in Vermont, the man you want on your side is Chip Powell. He is a righteous man, and he will do you more than good. I give him a thumbs up! Remember to give Chip a call.” – P.G.

It is because of excellent reviews like this that Law Office of Charles L. Powell PLLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Law Firm

We were excited to learn all about Law Office of Charles L. Powell PLLC and how they have gotten where they are today, so we sat down with the owner, Chip Powell.

The first thing we wanted to know was what it is that makes Law Office of Charles L. Powell PLLC stand apart from its competitors. Chip told us a bit about why he does what he does and about the exceptional service he provides. He said:

“Since it is a worker’s comp matter, it is important to know that you are talking to a lawyer that practices in that specific area and knows the law. I have a genuine interest in knowing details of their case and everything that happened leading up to the incident, and will advocate for them. I want to discover the worker’s story and eliminate the imbalances of power that have favored the insurer. I want to keep the insurer held to a legal standard of accountability and responsibility, and advance the injured worker’s case.”

Building Success, Online And Off

Law Office of Charles L. Powell PLLC has earned a fantastic reputation, so we asked Chip how they have managed to grow their business and get such great reviews. He told us:

“Most of the time, people just leave reviews for me on their own. Sometimes at the end of a case, if people are telling me how appreciative they are, I will ask them to leave feedback so other people can see it.”

In addition to building the kind of online reputation that any small business would envy, Law Office of Charles L. Powell PLLC has spread the word about who they are and what they do mostly through word of mouth and from referrals from past clients. Hospitals, providers, and his website also help new clients find his business.

There are many businesses out there that are looking to build as impressive a reputation as Law Office of Charles L. Powell PLLC has managed to. We asked if Chip could share any expert advice with these companies. Here’s what he had to say:

“Everything starts from the heart; you should have a sense of compassion that will be your compass of how to help people.”

Chip ended our chat with this touching sentiment:

“I would like to give my thanks to the wonderful providers in the area. It is an inspiration to see how the medical community will rally for the injured worker.”


Congratulations to Law Office of Charles L. Powell PLLC for being a 2019 Top Rated Local award winner, and special thanks to Chip for taking the time to speak with us!