Top Rated Local® is pleased to announce that New Leaf Tree Service is an award winner for tree care companies in 2019.
For a skilled and certified tree care company in Mount Pleasant, look no further than this award-winner!
New Leaf Tree Service has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 93.00 and a 2019 Top Rated Local award for ranking as one of the top 10 tree care companies in South Carolina!
Here’s just one of their many five-star reviews:
“I’m impressed! Everybody has been so PROFESSIONAL and detail-oriented. They were here right when they said they would be and had a large crew to get things done. Everybody worked hard, and they beat the rain! They left my yard cleaner than when they started and make paying easy ([they accept] credit cards, online payments, personal checks and cash). [I] will definitely be recommending them to family and friends.” – B.L.
It is because of excellent reviews like this that New Leaf Tree Service is now able to call themselves a Top Rated Local award winner!
Not Your Average Tree Care Company
We were excited to learn all about how New Leaf Tree Service has been able to build such an impressive reputation, so we sat down with the Vice President, Jessica Pares.
The first thing we wanted to know was what it is that makes New Leaf Tree Service stand apart from their local competitors. We learned that New Leaf Tree Service is dedicated to building a company on excellence, starting with the foundations of being fully licensed and insured. Their crew is trained by the international society of arboriculture, and they provide their staff with general insurance and workers comp, even though it is not required that they do so. They also have lawn-friendly equipment, so they don’t leave marks on the lawns they work on.
In learning about some of these foundational practices, we were eager to hear more about the company’s mission. Jessica told us that their responsibility is to the trees, and that for every tree they remove from a yard, they make a donation to the Arbor Day Foundation (a non-profit that promotes tree planting).
Building Success, Online and Off
New Leaf Tree Service has managed to create an impressive reputation, so we were excited to learn more about some of their marketing strategies. We learned that this is one company that has learned the value of getting their name out there!
Online, they try to cover all of their bases, which spans across Google, Home Advisor, Angie’s List, Yelp, and social media platforms, like Facebook and Instagram.
Offline, they utilize direct mail, door knockers, and a referral program. With a reputation as pristine as theirs, it came as no surprise to us that the bulk of their business has come to them through referrals and repeat business.
There are many businesses out there that are looking to build as impressive a reputation as New Leaf Tree Service has managed to. We asked if Jessica could share any expert advice with these companies. Here’s what she had to say:
“You have to do a good job, be on point with customer service, answer your phone, respond to phone calls and emails, show up for estimates in a timely manner, meet customers, show your face, and do a great job. It doesn’t hurt to have good materials that look neat with a streamlined process.”
Congratulations to New Leaf Tree Service for being a 2019 Top Rated Local award winner, and special thanks to Jessica for taking the time to speak with us!