CRM Archives - Top Rated Local Blog

Whether a local business is collecting customer feedback or information, accepting a payment or growing your monthly newsletter, website forms are the perfect tool.

Having the right website forms builder on your side can make it easy to create the forms you need. The Marketing 360® Forms app has everything you need.

How Marketing 360® Forms can help you reach your goals and grow your business

Save time with ready-to-go forms, or create your own

Unsure of where to get started when it comes to making forms for your small business website? Not to worry, the Marketing 360 Forms app offers a library of ready-to-go forms for your industry, saving you time and hassle.

Alternatively, if you want something specific, it’s easy to create your own website forms from scratch. And, it only takes a few minutes.

Gather data and get leads

Website forms are the perfect tool for collecting data from leads and customers. Whether the form is an application, an onboarding form or an estimate request, it’s the perfect way to gather key information.

When someone fills out a form on your website, their information is stored right in the CRM app, where you can access and organize it.

Give customers the option to book online

A lot of consumers these days prefer to schedule their own appointments online, as opposed to calling you to schedule an appointment over the phone. With the Marketing 360 Forms app — backed by the Scheduling app — you can give them that option.

With the Forms and Scheduling apps, you’ll spend more time serving your customers and less time on the phone booking appointments.

Make sales without a shopping cart

You don’t necessarily need an e-commerce website or even a shopping cart to start making sales on your small business website. The Forms app makes it easy to accept payments, donations and more quickly and easily.

Payment forms are backed by the Marketing 360 Payments app, where you can store and analyze payment information, manage your invoices and more.

Collect feedback from your customers

For many small business owners, it can be difficult to get a clear view of your customer service from where you’re at. That makes it hard to tell what’s working and what’s not.

Gathering customer feedback is the best way to identify and address issues within your business that may be holding you back. And, with Marketing 360 Forms, you can collect customer feedback right on your website.

Get more applications

Are you looking to fill open positions in your small business? You’re not alone. Businesses of all sizes and in many different industries are facing a shortage of employees. But, you can increase the number of applicants you get by making it as easy as possible to apply.

With Marketing 360 Forms, you can create custom job application forms that your candidates can fill out from your website. Applicant data is stored in the CRM so that you can follow up.

Grow your newsletter subscriptions

Want to stay top of mind with your customers and leads? A monthly newsletter is a fantastic way to do just that. But a successful newsletter requires a healthy subscriber list.

Marketing 360 Forms gives you an easy way to grow your newsletter subscriptions. In just a couple of steps, your website visitors can sign up for your newsletters, and you’ll have the information you need to create automated email marketing campaigns.

Simplify with full platform integration

Marketing 360 Forms is an all-in-one tool that makes creating your own website forms quick and easy. But, the very best part is that each and every form you build integrates seamlessly with the rest of the Marketing 360 platform.

Create forms to book appointments online and manage appointments with Scheduling, organize customer data in the CRM, build automated email journeys with Nurture, accept and manage payments with Payments and more.

Start creating forms for your website the easy way with Marketing 360 Forms. See our plans and pricing.

Every successful local business has one very important thing in common — strong customer relationships. It’s not enough to rely on new customers. Not only are new customers more expensive to attract, but it’s your loyal customers who have the biggest impact on your business.

Having the right small business CRM (customer relationship management) software on your side is the key to great customer relationships. The Marketing 360® CRM app is a fantastic option. Here’s why.

How the Marketing 360® CRM can help you stay organized as you scale and grow your business

Manage your business your way

Many of the small business CRMs available are one-size-fits-all solutions that don’t account for how different businesses operate, forcing you to change or adjust the way you do things. The Marketing 360 CRM, on the other hand, is fully customizable, giving you the ability to manage your business the way you always have.

With Marketing 360’s CRM software, you don’t have to change your business to fit the technology. Instead, you get technology that changes to fit your business — a tailor-made solution.

Convert more leads into customers

Most marketing strategies are built to get new leads into the door, whether that’s through online advertising, content marketing or social media marketing. But, few help with the next step — nurturing leads into customers. That’s where the CRM app comes in.

The Marketing 360 CRM can help you create a more effective sales process by streamlining all of your sales data into one place, including leads, sales representatives, deals, sales stages and so much more.

Maximize the lifetime value of your customers

As I mentioned, new customers are great, and it’s always a good idea to do whatever you can to expand your customer base. However, compared to loyal customers, new customers, on average, spend less, nor will they tell their friends about their experience.

Just as the Marketing 360 CRM can help you keep track of important information about your leads, it can do the same thing with your existing customers. Having one place to store key data about your customers means better customer service and long-lasting customer relationships.

Stay organized and efficient

Most of the time, people who build local businesses aren’t necessarily doing it because they have a passion for business administration and management. They do it because they want to serve people and give back to their communities. Luckily, the right CRM software for small businesses can help with the behind-the-scenes business management tasks that can bog you down.

The Marketing 360 CRM helps you stay organized and increase efficiency, even as your business grows. Create task templates for common tasks within your business in seconds to keep your team on task.

Manage everything from one place

If your local business is like most, then you have multiple moving parts to keep track of, and you may not be the only one who needs to keep track. Having a single place where you can store data will help to simplify the process.

With the Marketing 360 CRM, you can manage all of your deals and projects from start to finish. This includes creating unique stages for projects, assigning tasks to specific team members, setting deadlines and more.

Save time with automation

The customer data you collect in the CRM can be a very powerful tool for your small business, because it allows you to personalize your marketing efforts and increase your ROI through automation.

The Marketing 360 CRM directly connects to the Nurture app — Marketing 360’s email marketing software — giving you the ability to send the right message to the right customers at exactly the right time through automated email campaigns.

Simplify with a full platform integration

Even as stand-alone software, CRM software is something every small business needs. But, manually entering data and extracting it for your other efforts, undoubtedly, takes a lot of time and effort.

One of the biggest reasons to use the Marketing 360 CRM is that it’s a part of and integrates seamlessly with the rest of the Marketing 360 platform. That means when someone fills out a form, schedules an appointment or makes a payment on your website, their information is stored in the CRM, where you can use it to send out personalized marketing emails and texts.

The Marketing 360 CRM is a powerful tool to help you stay organized and build strong customer relationships — one that scales with your business as it grows. See plans and pricing.

Tag: CRM

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