Top Rated Local® is pleased to announce that Charleston Fence LLC is a 2019 award winner for fencing contractors in South Carolina!
For all of your residential and commercial fencing needs, you won’t find a better team of experts to work with than the one at Charleston Fence LLC.
Charleston Fence LLC has received almost 200 reviews with an average rating of 4.93 stars, earning them a fantastic Rating Score™ of 93.30 and a 2019 Top Rated Local award for ranking among the top 10 fencing contractors in all of South Carolina!
Here’s just one of the many five-star reviews that got them there:
“We are extremely pleased with our fence. Everyone we interacted with was pleasant and professional, and the work was done quickly. The finished product is exactly what we had wanted. Highly recommended.” – Trey L.
Not Your Average Fencing Company
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Matt Parker, who co-owns Charleston Fence LLC with Argenis Nava.
To kick off our conversation, we asked Matt about what makes Charleston Fence LLC unique compared to the many other fencing companies in South Carolina. Matt told us:
“We are more structured. The first point of contact is an owner, and the last nail to go in is input by an owner. We do not subcontract work in order to maintain quality control.”
Matt went on to say:
“In this industry, it is hard because it is so competitive. We care about every job, every customer, every time, and that is rare. Once you are scheduled, you are scheduled; there is no bumping clients for any reason.”
We also asked Matt about the Charleston Fence LLC mission and how they work to make the world a better place. Matt shared with us that they give back to their community in many different ways:
“We will do some small sponsorship for high school football teams. We have goals to do a lot more. We want to do a dog rescue and provide some fencing. We give discounts to schools and work at cost.”
Building Success Through Active Community
Matt credits Charleston Fence LLC’s strong online reputation to their commitment to staying in communication with their customers:
“From the start, we are very in touch with the customers. We leave handwritten quotes, and we share exactly how important reviews are for us, good or BAD. In the final invoice, we ask for them to leave us a Google review.”
Outside of building a powerful online reputation, Charleston Fence LLC has grown through by building relationships with builders, real estate agents, etc. Referrals are also a critical part of their growth strategy.
There are many business owners looking to grow their business and build their online reputation. Here’s Matt’s expert advice for them:
“Just continue to talk to your customers about the importance of their referrals. It’s better to communicate bad news than to not communicate at all.”
Congratulations to Charleston Fence LLC for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!
We highly recommend Charleston Fence LLC. Visit their website today!