California’s Top Rated Local® Janitorial Companies Award Winner: Veteran Janitorial

Top Rated Local® is pleased to announce that Veteran Janitorial is a 2018 award winner for janitorial companies in California!

For office cleaning services that can’t be beat in Victorville, Hesperia, Apple Valley, Adelanto, Oak Hill and the entire High Desert, look no further than Veteran Janitorial.

Veteran Janitorial has earned dozens of online reviews with an average rating of 4.95 stars, an incredible Rating Score™ of 95.53 and a 2018 Top Rated Local Award for being ranked among the top 10 janitorial companies in all of California!

Here’s just one of their many five-star reviews:

“Best janitorial service in the High Desert! Andre and his wife, Maria, are extremely nice, helpful and personable. They currently clean my work facility, but I hired them to clean my home carpets recently. They cut me an unbelievable deal, and I felt like I should have paid them more. The carpets were the best I had ever seen them! I got them professionally cleaned a year prior by a different local cleaning company, and the results were not as good as Veteran Janitorial’s. Please consider calling them to get your business or residential area cleaned.” – Nicky C

Not Your Average Janitorial Company

Every employee at Veteran Janitorial arrives at the job in uniform and looking professional, and they use top-of-the-line equipment to get the job done. They are also a bilingual company, making it possible for them to communicate to their clients in both English and Spanish.

Andre Casillas, the owner of Veteran Janitorial, and his wife, Maria were both in the army, and they are dedicated to growing their craft and their company.

We asked Andre why he does what he does at Veteran Janitorial. This is what he had to say:

“I really love what I do, and want to be known as the number one janitorial company in California. I take the time to really appreciate all of my customers. Ultimately, this business has given me the ability to spend a lot more time with my family.

Building Success Through Openness and Honesty

Andre credits Veteran Janitorial’s strong online reputation to his team’s commitment to being upfront and honest with their customers at all times.

“I want to earn business long-term, so treating customers right goes a long way.”

Outside of building a respectable online reputation, Andre does a lot of grassroots marketing to grow Veteran Janitorial. He’s dressed up like Uncle Sam to raise awareness for the company. He also sponsors a local soccer league and has a wrapped van that a lot of people in town are starting to recognize.

We asked Andre what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Be open and honest with your clients, and the most important thing is to make sure that they are happy with the work you’ve done.”

Congratulations to the team at Veteran Janitorial for being a 2018 Top Rated Local award winner, and thank you so much, Andre, for taking the time to speak with us!

If you’re looking for professional janitorial services that are second to none, we highly recommend Veteran Janitorial. Visit their website today!

Colorado’s Top Rated Local® Janitorial Company Award Winner: Kep Klen

Top Rated Local® is pleased to announce that Kep Klen is a 2018 Top Rated Local award winner!

Doing right by your customers pays off, and that becomes obvious when you read any of the many positive reviews Kep Klen has received. As a matter of fact, they’ve received so many of these positive reviews that they’ve built up an 86.88 Rating Score™ on Top Rated Local and solidified their place among not just the top 10, but the top three janitorial companies in Colorado. Here are just two of those spectacular reviews:

“My roommate and I hired Kep Klen for a move out deep clean on our three story townhome and I was left very impressed by the work that was done. We were given a three-hour estimate and it ended up being completed in under that. They were very respectful and removed their shoes when I had mentioned that we had just had the carpet cleaned. They were also reasonably priced compared to other companies we received quotes from. There was a scheduling error but after a phone call and follow up email, the company apologized and offered an incentive. I would full-heartedly recommend this company to anyone looking for cleaning services!” -Lyndsey W.

“We have had the pleasure of having the services of Kep Klen for the last couple of years. They are awesome. I manage a 124 unit apartment community in Boulder and they always have time and do a great cleaning job. I highly recommend them.” -Rita N.

Not Your Average Janitorial Company

Kep Klen is co-owned by husband and wife team Norman Beekman and Rafaela Casillas-Beekman. Norman took some time to discuss his business’ online reputation and commitment to service with us. When asked about his secret to success, he said, “We basically just do what we say what we’re going to do. There are too many people in this business that say and speak more than what they do. We end up getting jobs due to the fact that the customer was unsatisfied that they weren’t getting the service that they were paying for [with another company]. Our motto is ‘We want to earn your business every month.’ We don’t make them sign any long-term contracts. So, every month, we want to earn their business to do it again next month.”

Building Success Through Strategy and Service

Norman and his team have created an online reputation that allows them to come in above almost all other Colorado Janitorial companies, but that certainly didn’t happen without a lot of hard work and a little patience. Norman’s advice to other business owners goes as follows:
“Don’t expect miracles immediately. It takes a while to get the presence out there. Get known out there, show up on searches and stuff like that. It costs money to be recognized and just be prepared for that. A lot of people they think, ‘Oh, I give you $1000 a month to market my business and 2 months I haven’t seen anything come in the door.” It takes time. Wait it out. It will come. Do what you say you’re going to do… Just do it…”

Congratulations to the team at Kep Klen being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Janitorial Companies Award Winner: JAN-PRO® Cleaning Systems of Tucson

Top Rated Local® is pleased to announce that JAN-PRO® Cleaning Systems of Tucson is a 2018 award winner for janitorial companies in Arizona!

If you’re looking for a professional commercial cleaning company to work with in Tucson, look no further than JAN-PRO Cleaning Systems of Tucson.

JAN-PRO Cleaning Systems of Tucson has earned dozens of online reviews with an average rating of 4.73 stars, an impressive 91.26 Rating Score™ and a 2018 Top Rated Local award for being ranked number two out of all janitorial companies in Arizona!

Not Your Average Janitorial Company

JAN-PRO Cleaning Systems is operated under a franchise model, so every single extension of the company is owner operated. With a vested interest in their company’s success, each owner goes above and beyond in everything they do, from hiring the right people to making sure that each and every customer is happy.

Here is just one of the many five-star reviews that demonstrates the kind of service that JAN-PRO Cleaning Systems of Tucson provides:

“This team is awesome. They are attentive, thorough and do a great job cleaning our fitness center. Communication is great, and they let us know when there is anything out of the ordinary. We are very pleased with their service!” – Cindy M

We asked the Vice President of Sales and Marketing at JAN-PRO Cleaning Systems of Tucson, Alan Leffler, why they do what they do. Here’s what he had to say:

“Our goal is to support our franchisees as well as our customers. We are not only creating great experiences for our clients through delivering exceptional service; we are creating jobs for locals in our area, giving them an opportunity to have their own small business and support their family.”

Building Success Through Exceptional Customer Service

Alan credits the strong online reputation that JAN-PRO Cleaning Systems of Tucson has built to the team’s commitment to taking great care of their customers. They also make it a point to ask their customers to submit feedback in the form of reviews.

We asked Allen what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:

“It’s all about taking great care of your clients. If you take great care of your current customers and ask them for more business, you will get it. It is very important to ask for the business. Also, networking is extremely important. A lot of our success comes from networking with other businesses.”

Congratulations to the team at JAN-PRO Cleaning Systems of Tucson for being a 2018 Top Rated Local award winner, and thank you so much, Alan, for taking the time to share your wisdom with us!

If you’re looking for the right commercial cleaning company in Tucson, we highly recommend working with JAN-PRO Cleaning Systems. Visit their website today!

Colorado’s Top Rated Local® Janitorial Companies Award Winner: Stratus Building Solutions

At Top Rated Local®, we’re proud to announce that Stratus Building Solutions is our award-winning janitorial company in Colorado for 2018.

For commercial cleaning that can’t be beat in the Denver Metro Area and Northern Colorado, there’s no better janitorial company to turn to than Stratus Building Solutions. With a variety of commercial cleaning services, from post construction cleaning to medical facility cleaning, and a commitment to green cleaning solutions, Stratus Building Solutions has what it takes to meet all janitorial needs.

Stratus Building Solutions is committed to providing a cleaner, healthier environment for their clients, and that commitment has helped them earn an award-winning 65.2 Raring Score™ and a large number of positive reviews. Here’s an example of just of those incredible reviews:

“They do a great job and maintain great communication and service. They are great at doing special requests simply by leaving a note for them. We would highly recommend their services to anyone.” – Aurora Endodontics

To learn how they’ve built such a solid reputation, we sat down with JoAnn Sellers, the Regional Director/General Manager of the Denver Metro Area/Northern Colorado locations, to find out.

What is your secret to such a strong online reputation?

It all comes down to our marketing department. We are very active on social media, which our internal team posts on, as well as our marketing partner. Having an internal team of professionals that adds relevant, local content to complement the more promotional posts from our marketing department helps to keep things authentic with our audience.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We help our franchise owners live the dream, and that has helped us build a strong network of experts. We make sure that every franchise owner is their own business owner and will take pride in the service they provide for their customers. We’ve managed to create such a positive environment for our employees that we have had people working with us for more than 10 years who still love their jobs.

Happy franchise owners and happy employees mean great service, and that service helps us earn customer referrals. Every relationship we form, whether it’s with a customer or a franchise owner, leads to new advocates for our brand. The experience we provide speaks for itself!

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We do what we do to help others find success. When we’re able to help our franchise owners succeed, it breeds happiness and job satisfaction, and when you combine that with the replicable, effective processes we have in place, the possibilities are unlimited.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Over the last couple of years, we’ve branched out and started to do more marketing, but at the end of the day, word of mouth is still a core part of our growth strategy. It’s a model that works for us.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Keep up with the times. Don’t stop investigating and researching what’s best for your company. It seems like, every month, there’s something different, and if you don’t keep up, you won’t continue to grow. Become familiar with what works and stick with it.

Thank you so much, JoAnn, for taking the time to share your wisdom, and congratulations to you and the entire team at Stratus Building Solutions for being this year’s Top Rated Local janitorial companies award winner in Colorado!

Would you like to learn more about Stratus Building Solutions? If so, visit them online today.