Tennessee’s Top Rated Local® Pet Groomers Award Winner: Pawsh Pet Parlor

Top Rated Local® is pleased to announce that Pawsh Pet Parlor is a 2019 award winner for pet groomers in Tennessee!

Pamper your pet with professional grooming services provided by the experts at Pawsh Pet Parlor in Germantown.

Pawsh Pet Parlor has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them an excellent Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five pet groomers in all of Tennessee!

Here’s just one of their many five-star reviews:

“My old girl is a bit high maintenance and super nervous about being separated from us. We had our first grooming experience today at Pawsh, and it was amazing! They were caring and patient, and it’s obvious that they love the animals. We will definitely be back!” – Jenni L.

Not Your Average Pet Groomer

Allyson Frisch, Groomer and the owner of Pawsh Pet Parlor, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Pawsh Pet Parlor apart from the many other pet groomers in Tennessee. Here’s Allyson’s response:

“I’ve worked at other places and have seen how they run their businesses. We are not always the fastest; we don’t rush through, and we take what we know we can handle. Also, we are very aware of what the dog’s needs are. Older dogs need more time. We go at the pace they need to go at.”

We also wanted to know why they do what they do at Pawsh Pet Parlor and how they work to make the world a better place. Here’s what Allyson had to say:

“We’re dedicated to making your pet’s experience an enjoyable one. Grooming is a lifelong process that needs to be handled with a caring touch. They are not just a pet; they are a member of your family.”

Building Success by Providing Great Service and Building Relationships

When we asked Allyson about Pawsh Pet Parlor’s secret to such a strong online reputation, she said:

“We don’t really ask for people to leave reviews. We start with great service in person, and we have wonderful clients that come all of the time. We build relationships with the client and the dog, and make it low-stress!”

Outside of building the kind of online reputation any business owner would envy, Pawsh Pet Parlor has spread the word about who they are and what they do through customer referrals, which says something about the kind of service they offer.

Clearly, Allyson knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Build customer relationships first, and then, the rest falls into place. It is about doing the right thing by the customer and having great customer service.”


Congratulations to the team at Pawsh Pet Parlor for being a 2019 Top Rated Local award winner, and thank you so much, Allyson, for taking the time to speak with us!

We highly recommend Pawsh Pet Parlor in Germantown. Visit their website today!

Tennessee’s Top Rated Local® Plumbers Award Winner: Eagle Plumbing Solutions

Top Rated Local® is pleased to announce that Eagle Plumbing Solutions is an award winner for plumbers in 2019.

If you are looking for an excellent, local plumbing company, look no further than this award-winning company!

Eagle Plumbing Solutions has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking as one of the top five plumbers in Tennessee!

Here’s just one of their many five-star reviews:

“What a pleasant experience it was working with Eagle Plumbing! They were able to accommodate my last-minute repair request and fixed my toilets in no time! I would 100-percent use them again and highly recommend them!” – E.B.

It is because of excellent reviews like this that Eagle Plumbing Solutions is now able to call themselves a Top Rated Local award winner!

Not Your Average Plumbing Company

We were excited to learn all about Eagle Plumbing Solutions and how they have gotten where they are today, so we sat down with the owner, Robert Guzman, who has owned the business for two years and has been a plumber for 13 years.

The first thing we wanted to know was what it is that makes Eagle Plumbing Solutions stand apart from its competitors. Robert told us about the quality of their staff and the work they do. He said that he only hires qualified, passionate plumbers who love what they do.

Building Success Over The Years

In addition to building the kind of online reputation that any small business would envy, Eagle Plumbing Solutions has spread the word about who they are and what they do by passing out flyers. They have also seen the benefit that comes from organic online reviews. Eagle Plumbing Solutions also believes in giving back and offers military discounts for both veterans and active members of the military.

There are many businesses out there that are looking to build as impressive a reputation as Eagle Plumbing Solutions has managed to. We asked if Robert could share any expert advice with these companies. He told us how important it is to push your fears aside and just start. He said that he was once afraid about getting started, but that once he did, he got a few jobs, then, word quickly spread and the referrals started coming in. He also recommended having some cash built up to help with overhead costs.


Congratulations to Eagle Plumbing Solutions for being a 2019 Top Rated Local award winner, and special thanks to Robert for taking the time to speak with us!

Tennessee’s Top Rated Local® Martial Arts Award Winner: Profectus Brazilian Jiu Jitsu

Top Rated Local® is pleased to announce that Profectus Brazilian Jiu Jitsu is an award winner for martial arts in 2019.

If you are looking for a martial arts studio that can offer you a supportive and inspiring community, look no further than this award-winning company!

Profectus Brazilian Jiu Jitsu has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five martial arts studios in Tennessee!

Here’s just one of their many five-star reviews:

“I’ve been training here for five years now, and this is, by far, the best gym I have ever trained in. There is always a good vibe here. Everyone is willing to help anyone that comes through the door. They have treated me like family since the day I walked in. If you are interested in learning Brazilian Jiu Jitsu, I would check this place out before going anywhere else!” – M.K.

It is because of excellent reviews like this that Profectus Brazilian Jiu Jitsu is now able to call themselves a Top Rated Local award winner!

Not Your Average Martial Arts Studio

We were excited to learn all about Profectus Brazilian Jiu Jitsu and how they have gotten where they are today, so we sat down with the General Manager, Sayyaz Akbari.

Profectus Brazilian Jiu Jitsu has been in business since 2009. Sayyaz told us about the meaning behind their business name, saying that Profectus means progress.

The first thing we wanted to know was what it is that makes Profectus Brazilian Jiu Jitsu stand apart from its competitors. Sayyaz told us about their supportive culture and the community they’ve created. He said:

“The culture that we have is what sets us apart. When someone new comes in, it isn’t just the coach that takes care of them; it’s a whole team that helps out. The more we all grow, the better we get as individuals as well. It builds a lot of friendships outside of the gym as well. A big part of why people like our gym, besides the high level of instruction, is because it’s more about loving where you train. We have really built a community here.”

We asked Sayyaz about the Profectus Brazilian Jiu Jitsu business mission, and he told us:

“Our mission is to have an outlet to help people in whatever it may be, martial arts, fitness goal, or using it as therapy. We are trying to offer a home for people and help them achieve their goal.”

Building Success, Online And Off

Profectus Brazilian Jiu Jitsu has earned a fantastic reputation, so we asked Sayyaz how they have managed to grow their business and get their name out. Sayyaz said that, apart from offering outstanding service, they are trying to build a stronger presence on social media.

There are many businesses out there that are looking to build as impressive a reputation as Profectus Brazilian Jiu Jitsu has managed to. We asked if Sayyaz could share any expert advice with these companies. Here’s what he had to say:

“Stay regular with your content, and be engaging.”


Congratulations to Profectus Brazilian Jiu Jitsu for being a 2019 Top Rated Local award winner, and special thanks to Sayyaz for taking the time to speak with us!

Tennessee’s Top Rated Local® Private Investigators Award Winner: Rhino Surveillance

Top Rated Local® is pleased to announce that Rhino Surveillance is an award winner for private investigators in 2019.

If you are looking for a discreet, compassionate, and licensed private investigator, look no further than this award-winning company!

Rhino Surveillance has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 92.82 and a 2019 Top Rated Local award for ranking as one of the top five private investigators in Tennessee!

Here’s just one of their many five-star reviews:

“Jon helped us in a very sensitive case, and I cannot thank him enough for what he did for us. He worked with an extremely high level of professionalism and ethics, but he also showed great compassion and caring for all parties involved.” – K.D.

It is because of excellent reviews like this that Rhino Surveillance is now able to call themselves a Top Rated Local award winner!

Not Your Average Private Investigation Firm

We were excited to learn all about Rhino Surveillance and how they have gotten where they are today, so we sat down with the owner, Jon Holder.

The first thing we wanted to know was what it is that makes Rhino Surveillance stand apart from its competitors. Rhino Surveillance is a licensed and insured private investigation company in Tennessee. Their office is located in the greater Nashville area, near the center of Middle Tennessee, on the square in Murfreesboro (county seat of Rutherford County). All members of their team are experienced, licensed investigators with college degrees, whose prior work experience variously includes law enforcement, business, and public accounting. Combined, their team has over four decades of investigative experience. They have been serving Tennessee for the last 10 years. Jon said that, when it comes to excellence, their staff absolutely needs a shout-out! He said that when you are an investigator, you are only as good as your results, so they focus on being professional and trustworthy. They do good work, and that leads to good results.

Jon told us about the inspiration behind their business name:

“The inspiration for the company’s name is a best-selling book, Rhinoceros Success: The Secret to Charging Full Speed Toward Every Opportunity by Scott Alexander. A rhino charges ahead with singleness of purpose, with all of its energy directed toward the attainment of success. Through persistence, tenacity and focus, one can achieve more while having a well-balanced life.”

He went on to tell us about their service goals, saying:

“We tailor each investigation to fit the specific needs of our clients. Our goal is to always meet or exceed our clients’ expectations, while performing the work in a professional, discreet, and ethical manner.”

Building Success, Online And Off

Rhino Surveillance has earned a fantastic reputation, so we asked Jon how they have managed to grow their business and get their name out. Jon said that they have used Google Ads in different cities, but that since they are a niche market, word of mouth has been their greatest source of new business. They primarily work with lawyers, insurance companies, and the public for child custody cases.

There are many businesses out there that are looking to build as impressive a reputation as Rhino Surveillance has managed to. We asked if Jon could share any expert advice with these companies. Here’s what he had to say:

“Do what you say you’re going to do. As someone who starts their own business, you’ve got to pay your dues, and you’ve got to do what you say you’re going to do. You’re only as good as your last case. No results means no phone calls. You’ve got to be good at what you do.”


Congratulations to Rhino Surveillance for being a 2019 Top Rated Local award winner, and special thanks to Jon for taking the time to speak with us!

Tennessee’s Top Rated Local® Auto Shops Award Winner: Steve’s Auto Pro

Top Rated Local® is pleased to announce that Steve’s Auto Pro is the number one auto shop in all of Tennessee for 2019!

When you need auto service you can rely on in Hendersonville, you need Steve’s Auto Pro on your side.

Steve’s Auto Pro has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them an extraordinary Rating Score™ of 98.00 and a 2019 Top Rated Local award for being ranked the number one auto shop in all of Tennessee!

Here’s just one of their many five-star reviews:

“We wouldn’t take our cars anywhere else for service — period. They have worked on our BMW, Chevrolet and GMC. They’re honest, and you can tell they’re not ripping you off like most mechanics try to do.” – Kayla J.

Not Your Average Auto Shop

We wanted to know what makes Tennessee’s number one auto shop so special, so we took a few minutes to talk with the owner, Steve.

The first question we had for Steve was what makes Steve’s Auto Pro unique compared to their competition in Tennessee. Here’s what he had to say:

“We have the most experience in town. I have more than 42 years of experience in the industry.”

We also asked Steve about Steve’s Auto Pro’s mission and how they work to make the world a better place. Steve told us that they give back to their community by supporting the local police and fire departments. He also shared their mission statement with us, which is:

“Be a team player, and show up ready to do NO less than the best.”

Building Success Through Customer Service

When we asked Steve what their secret is to such a strong online reputation at Steve’s Auto Pro, he attributed it to their commitment to customer service, to their 100-percent satisfaction guarantee and to their 30 years in business.

Apart from building the kind of online reputation any business would envy, Steve’s Auto Pro has spread the word about their service through Facebook and word of mouth.

Every business owner wants to grow their business and build their online reputation the way Steve’s Auto Pro has. Here’s Steve’s advice for them:

“Be true to yourself and what you do! There’s no room for compromising on excellence.”

Steve ended our conversation with this sentiment:

“Thank you to each and every employee for your committed excellence and loyalty.”


Congratulations to the team at Steve’s Auto Pro for being a 2019 Top Rated Local award winner, and thank you so much, Steve, for taking the time to speak with us!

We highly recommend Steve’s Auto Pro in Hendersonville. Visit their Facebook page today!

Tennessee’s Top Rated Local® Interior Designers Award Winner: Cottage Door Interiors

Top Rated Local® is pleased to announce that Cottage Door Interiors is an award winner for interior designers in 2019.

If you are looking for an interior designer that will transform your house into a warm and beautiful home, look no further than this award-winning company!

Cottage Door Interiors has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 94.92 and a 2019 Top Rated Local award for ranking as one of the top five interior designers in Tennessee!

Here’s just one of their many five-star reviews:

“Sally and her team are stellar. Her style and experience is, hands down, the best around!” – A.J.

It is because of excellent reviews like this that Cottage Door Interiors is now able to call themselves a Top Rated Local award winner!

Not Your Average Interior Designer

We were excited to learn all about Cottage Door Interiors and how they have gotten where they are today, so we sat down with the owner and Interior Designer, Sally McFalls.

The first thing we wanted to know was what it is that makes Cottage Door Interiors stand apart from its competitors. Sally told us:

“Our formula for design success is founded on the simple philosophy that home should be your happy place, and a house becomes a home when it offers a cozy comfort that nurtures the mind, body, and spirit.”

Building Success, Online And Off

Cottage Door Interiors has earned a fantastic reputation, so we asked Sally how they have managed to grow their business and get their name out. Sally said that their new website has really helped their online presence. They have also gained some recognition for their efforts to give back to the community, which they have done by being involved with the Alzheimer’s Tennessee Designer Home.

There are many businesses out there that are looking to build as impressive a reputation as Cottage Door Interiors has managed to. We asked if Sally could share any expert advice with these companies. Here’s what she had to say:

“Think big, and remember who you are.”


Congratulations to Cottage Door Interiors for being a 2019 Top Rated Local award winner, and special thanks to Sally for taking the time to speak with us!

Tennessee’s Top Rated Local® Photographers Award Winner: Jay Farrell Photography

Top Rated Local® is pleased to announce that Jay Farrell Photography is an award winner for photographers in 2019.

If you are looking for a photographer that will expertly capture your most memorable events, look no further than this award-winning company!

Jay Farrell Photography has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 99.31 and a 2019 Top Rated Local award for ranking as one of the top 50 businesses and one of the top three photographers in Tennessee!

Here’s just one of their many five-star reviews:

“When we first started planning our wedding, we knew we wanted our photographs to tell the story of our wedding. After viewing some of Jay’s work, we knew we had found the right photographer. His ability to creatively capture the moment, with all its emotion, is a skill that Jay has obviously honed well. I wouldn’t hesitate to recommend Jay Farrel to anyone looking for a wedding photographer… His work is of the highest quality, and his professionalism and communication are unparalleled!” – B.B.

It is because of excellent reviews like this that Jay Farrell Photography is now able to call themselves a Top Rated Local award winner!

Not Your Average Photographer

We were excited to learn all about Jay Farrell Photography and how they have gotten where they are today, so we sat down with Jay Farrell himself.

The first thing we wanted to know was what it is that makes Jay Farrell Photography stand apart from its competitors. Jay told us about his hands-off approach. He said:

“I focus mostly on natural human emotion. I’m not taking over the day; I’m documenting what’s actually happening, like the moments between the couple and the guests. I photograph the day as it unfolds; it’s not something I orchestrate.”

When we asked him about his business mission, Jay told us:

“I try to do everything in my power to serve the client and make it a fun and personalized experience for them.”

Building Success, Online And Off

Jay Farrell Photography has earned a fantastic reputation, so we asked Jay what his secret is behind getting such great reviews online. He said that while most of the reviews are organic, he tries to ask people to leave them, because he is trying to take the initiative in legitimizing his brand. Jay is also committed to interacting with his clients, and likes to keep the ‘social’ aspect in managing his social media.

There are many businesses out there that are looking to build as impressive a reputation as Jay Farrell Photography has managed to. We asked if Jay could share any expert advice with these companies. Here’s what he had to say:

“The main thing is that you have to put yourself out there and show your face in the local market. You need to establish relationships with other businesses and people in your industry. You also definitely need to stay current on social media.”


Congratulations to Jay Farrell Photography for being a 2019 Top Rated Local award winner, and special thanks to Jay for taking the time to speak with us!

Tennessee’s Top Rated Local® Photographers Award Winner: Roland’s Photography

Top Rated Local® is pleased to announce that Roland’s Photography is the winner of two 2019 awards.

If you are in need of an excellent professional headshot, reach out to this award winning company today!

Roland’s Photography has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.86 stars, earning them an impressive Rating Score™ of 98.56 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top five photographers in Tennessee!

Here’s just one of their many five-star reviews:

“I had a great experience with Roland’s Photography. Roland was prompt, responsive, friendly, and professional. The headshots looked so good that I decided to purchase five of them. I highly recommend this unique service and look forward to working with him again in the future.” – J.O.

It is because of excellent reviews like this that Roland’s Photography is now able to call themselves a Top Rated Local award winner!

Not Your Average Photographer

We were excited to learn all about Roland’s Photography and how they have gotten where they are today, so we sat down with the owner, Emanuel O. Roland II.

The first thing we wanted to know was what it is that makes Roland’s Photography stand apart from its competitors. Emmanuel told us about their unique studio and their ability to turn any location into a professional photo studio. He said:

“Roland’s Photography has a mobile studio that they can take basically anywhere. The benefits of this studio are that it’s mobile and also offers a place to change if people are doing an outdoor shoot or are shooting at multiple locations. We can provide a traditional studio set-up while at a remote location. The RV has bathrooms, which is great if you’re at a park or natural area. They also offer snacks and drinks. Another perk is that you can sit down or get out of the sun to review photos after you’ve been on your feet for an hour taking photos. This is extremely convenient for the clients. We will also take this bus to a hotel to do corporate headshots so that the employees can just come out real quick, hop in the RV, and take some photos. This allows them to get back to their meetings or whatever business they have to tend to. We provide lots of flexibility with this mobile studio. People love being able to do an outfit change in the RV, as opposed to a dirty public bathroom, or even the woods!”

Building Success And Giving Back

In addition to building the kind of online reputation that any small business would envy, Roland’s Photography has spread the word about who they are and what they do by being a trusted, local Nashville business for over 20 years. Roland’s also has brand recognition, with a logo, website, and banners.

Roland’s Photography is also dedicated to giving back to the community and has done so by participating in Nashville’s career fair for high school freshmen. They brought the RV to the school and had students experience photography in a whole new way. They taught the students about some of the different options there are when it comes to being a photographer and showed them how many different avenues you can take. Roland’s has also done free headshots for cancer patients, and has done some for those who are in need of a headshot but don’t have funding.

There are many businesses out there that are looking to build as impressive a reputation as Roland’s Photography has managed to. We asked if Emanuel could share any expert advice with these companies. Here’s what he had to say:

“Stick to the understanding that having a business as a photographer is more about your relationship with the client than it is about financial gain. The relationships you have with your clients can last for a lifetime. That is how to build your business, by focusing on relationships.”


Congratulations to Roland’s Photography for being a 2019 Top Rated Local award winner, and special thanks to Emanuel for taking the time to speak with us!

Tennessee’s Top Rated Local® Computer IT Services Award Winner: Honest Computer Repair

Top Rated Local® is pleased to announce that Honest Computer Repair is an award winner for computer IT services in 2019.

If your computer is sick and you can’t afford the physician, you can bring it to the witch doctor at Honest Computer!

Honest Computer Repair has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.89 stars, earning them an impressive Rating Score™ of 96.88 and a 2019 Top Rated Local award for ranking as one of the top three computer IT services in Tennessee!

Here’s just one of their many five-star reviews:

“He is a great guy! He fixed a problem that supposedly couldn’t be fixed by others. He is friendly and professional! I would definitely recommend his services!” – B.F.

It is because of excellent reviews like this that Honest Computer Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Honest Computer Repair and how they have gotten where they are today, so we sat down with Robert Stephen, who has owned the company since 2010.

The first thing we wanted to know was what it is that makes Honest Computer Repair stand apart from its competitors. We learned that Robert is a big believer in going the extra mile for his clients. He makes sure to keep flexible hours and will even work remotely by helping people over the phone. Robert is so well known for his integrity and excellence that he even has customers from out of state who will send him their computers! Robert told us that he focuses on building long-term relationships with his customers. In addition to repairs, Robert also builds custom machines for gamers!

Building Success, Online And Off

Honest Computer Repair has earned a fantastic reputation, so we asked Robert how they have managed to grow their business and get their name out. He told us that he uses Facebook and Instagram to keep in touch with his customers and get noticed by new ones.

There are many businesses out there that are looking to build as impressive a reputation as Honest Computer Repair has managed to. We asked if Robert could share any expert advice with these companies. Here’s what he had to say:

“Know that you’re not going to turn a profit right off the bat. It’s a long-term investment.”


Congratulations to Honest Computer Repair for being a 2019 Top Rated Local award winner, and special thanks to Robert for taking the time to speak with us!

Tennessee’s Top Rated Local® Real Estate Brokers Award Winner: Bernie Gallerani

Top Rated Local® is pleased to announce that Bernie Gallerani is an award winner for real estate brokers in 2019.

Whether you are looking to buy or sell in the Nashville area, look no further than this award-winning company!

Bernie Gallerani has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 97.05 and a 2019 Top Rated Local award for ranking as one of the top three real estate brokers in Tennessee!

Here’s just one of their many five-star reviews:

“This is a knowledgeable team that works very quickly and is very responsive to buyers’ requests. I would absolutely recommend using this team to purchase a home; they have definitely made my first home buying experience an easy one so far.” – A.H.

It is because of excellent reviews like this that Bernie Gallerani is now able to call themselves a Top Rated Local award winner!

Not Your Average Real Estate Brokerage

We were excited to learn all about Bernie Gallerani and how they have gotten where they are today, so we sat down with Listing Agent and Operator, Bernie Gallerani.

The first thing we wanted to know was what it is that makes Bernie Gallerani stand apart from its competitors. Bernie told us about their efficient and attentive service, saying:

“Nowadays, it comes down to service, and service means a lot of different things. For example, we call [our clients back] within minutes. We have a reputation of being the fastest. We take care of all our clients’ needs. We have specialists for each stage of the buying process. Providing really great service is what separates us from most. We are available all the time. If someone needs us, they never have to wait.”

Building Success And Giving Back

Bernie Gallerani has earned a fantastic reputation, so we asked Bernie what their secret is to getting such incredible online reviews. He told us that they focus on providing the best possible service, and that they always ask for a review.

In addition to building the kind of online reputation that any small business would envy, Bernie Gallerani has spread the word about who they are and what they do by staying involved in the community and giving back. The Bernie Gallerani group donates money to the Children’s Miracle Network, which is a similar organization to St. Jude’s. Every closing donates money to the organization. Wendy, who is Bernie’s wife and also a Broker that is heading the admin side of the team, and Bernie donate to the Children Are People organization, which provides children in less privileged areas abilities and resources for studying. They also make donations to local animal shelters. Wendy Gallerani has a golden retriever therapy dog, and as a team, they go around to local hospitals and schools.

There are many businesses out there that are looking to build as impressive a reputation as Bernie Gallerani has managed to. We asked if Bernie could share any expert advice with these companies. Here’s what he had to say:

“No matter what business you are in, Google is still the main source for online shopping. If you are giving great service, you also need to utilize [Google] to grow your online presence by asking for reviews.”


Congratulations to Bernie Gallerani for being a 2019 Top Rated Local award winner, and special thanks to Bernie for taking the time to speak with us!