Florida’s Top Rated Local® Computer IT Services Award Winner: Virutec Computer Repair Service

Top Rated Local® is pleased to announce that Virutec Computer Repair Service is an award winner for computer IT services in 2019.

If you are looking for a reliable, local computer IT service company, look no further than this award-winning company!

Virutec Computer Repair Service has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 90.39 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three computer IT services in Florida!

Here’s just one of their many five-star reviews:

“Jason is great. I’ve had people fix computers for me in the past, but nobody diagnoses and repairs as quickly and efficiently as him. Not to mention, saving time means saving money! Thanks, Jason.” – M.I.

It is because of excellent reviews like this that Virutec Computer Repair Service is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Virutec Computer Repair Service and how they have gotten where they are today, so we sat down with the owner, Jason Stewart.

The first thing we wanted to know was what it is that makes Virutec Computer Repair Service stand apart from its competitors. Jason shared that this is a Veteran-owned business, and that they offer the best prices and fastest services around.

When we asked Jason about the Virutec Computer Repair Service business mission, he told us:

“My commitment to you is to give you the friendliest service, the most competitive pricing, and the honesty and integrity that I will absolutely deliver what we promise.”

Building Success By Loving What They Do

Virutec Computer Repair Service has earned a fantastic reputation, so we asked Jason how they have managed to grow their business and get such great reviews. He said that, by always going above and beyond the call of duty, the reviews naturally follow.

In addition to building the kind of online reputation that any small business would envy, Virutec Computer Repair Service has spread the word about who they are and what they do through word of mouth. Jason said that it’s a small town, so word of a company’s reputation travels quickly. They do what they can to find ways to give back to that community and will often donate computers or parts to people in need.

There are many businesses out there that are looking to build as impressive a reputation as Virutec Computer Repair Service has managed to. We asked if Jason could share any expert advice with these companies. Here’s what he had to say:

“If you love your job, you’ll never work another day in your life, and that’s the most important thing about building a business.”


Congratulations to Virutec Computer Repair Service for being a 2019 Top Rated Local award winner, and special thanks to Jason for taking the time to speak with us!

Utah’s Top Rated Local® Computer IT Services Award Winner: CougarTech Repair

Top Rated Local® is pleased to announce that CougarTech Repair is an award winner for computer IT services in 2019.

If you are looking for a trusted computer IT service company, look no further than this award-winning company!

CougarTech Repair has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.81 stars, earning them an impressive Rating Score™ of 97.06 and a 2019 Top Rated Local award for ranking as one of the top five computer IT service companies in Utah!

Here’s just one of their many five-star reviews:

“[The service] at CougarTech was super friendly and helpful. We went in with a time-sensitive issue and [they] were able to resolve it in just a few minutes. It was the easiest and cheapest repair experience we’ve ever had. Thank you!” – J.W.

It is because of excellent reviews like this that CougarTech Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about CougarTech Repair and how they have gotten where they are today, so we sat down with a manager at the BYU store, Michelle Monk.

The first thing we wanted to know was what it is that makes CougarTech Repair stand apart from its competitors. Michelle told us:

“We’re a part of Brigham Young University, so our location and services are convenient to students, staff, and faculty. We are Apple Authorized, and the nearest Apple store is pretty far away. We try to keep our prices more affordable than other shops in the surrounding area. We share the BYU mentality of being kind, loving, and Christ-like at all times.”

Michelle went on to tell us about the CougarTech Repair business mission, saying:

“We follow the same overall mission as the BYU Store. Our mission is to connect customers to the Spirit of the Y, which is the culture of BYU and the religious values that we hold here at the university. We also focus on customer service and giving people a great experience when they come in.”

Building Success With Outstanding Customer Service

CougarTech Repair has earned a fantastic reputation, so we asked Michelle how they have managed to grow their business and get such great online reviews. She said that they focus on providing exceptional customer service and the reviews naturally follow. Michelle told us that sometimes, they will do a small service free of charge, but will let the customer know that they would appreciate a review or feedback about their service.

In addition to building the kind of online reputation that any small business would envy, CougarTech Repair has spread the word about who they are and what they do by providing a good service, which leads to people referring them and spreading their name through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as CougarTech Repair has managed to. We asked if Michelle could share any expert advice with these companies. Here’s what she had to say:

“Try not to cut corners. It honestly will do you more of a disservice than good. In this industry, people appreciate when things are done right and people can tell when something is a quick fix. Doing the full job the right way every time is how you get lifelong customers. People notice that and trust that you’ll do a good job when they come in. Sometimes, it’s hard to do it the full way but eventually, it will pay off.”


Congratulations to CougarTech Repair for being a 2019 Top Rated Local award winner, and special thanks to Michelle for taking the time to speak with us!

Kentucky’s Top Rated Local® Computer IT Services Award Winner: TJ’s Mobile Computer Services

Top Rated Local® is pleased to announce that TJ’s Mobile Computer Services is a 2019 award winner for computer IT services in Kentucky!

From technical support to computer repairs and upgrades, TJ’s Mobile Computer Services has what it takes to handle all of your computer service needs in Burlington.

TJ’s Mobile Computer Services has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them an outstanding Rating Score™ of 99.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Kentucky!

Here’s just one of their many five-star reviews:

“And yet again, TJ has come to my rescue! What was thought to be a bad motherboard and a costly repair diagnosed by the squad, was really the power supply! The squad even said, ‘It’s not the power supply.’ I asked them that first off! Thanks, TJ, for the correct diagnosis and taking care of my computer as if it was your own!” – Lisa K.

Not Your Average Computer IT Service

TJ Dalton, lead technician and the founder of TJ’s Mobile Computer Services, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets TJ’s Mobile Computer Services apart from the many other computer IT services in Kentucky. TJ told us that he started out working for a company that he didn’t feel comfortable working for anymore. In 2012, he decided to start his own business that focused on establishing trust through customer service. TJ treats all customers the same, regardless of how much they spend. They receive the same high-quality service and respect, whether they’re an individual or a business. TJ says that it can be hard to find similar businesses who will be honest, not take advantage of people’s lack of knowledge, and who the customer can trust with their data and personal information.

TJ went on to tell us that he spent six years in the military and brought along his military ethics to his business.

We also wanted to know why they do what they do at TJ’s Mobile Computer Services and how they work to make the world a better place. TJ shared that they aim to bring professionalism to their installations and that he started the business so that he could help disabled vets. Within six months, he was doing installations for other people, and within another six months, he was servicing businesses as well as individuals. They always do their work neatly and try to proactively diagnose issues, as well as to minimize downtime. TJ added:

“Our goal is to make sure that everyone gets that professional install. We’re not your break-fix type company. We try to be more proactive and use software to make sure devices are where they should be and prevent them going down in the future.”

Building Success Through Quality Service

When we asked TJ about TJ’s Mobile Computer Services’ secret to such a strong online reputation, he told us that their reviews come organically as a result of their extreme quality of service. TJ does his own field installations in order to personally ensure quality service and that his techs go above and beyond, and he emphasized their attention to detail across all of their work.

Outside of building the kind of online reputation any business owner would envy, TJ’s Mobile Computer Services has spread the word about who they are and what they do through word of mouth, which comes from the fact that they focus on the customer above all else.

Clearly, TJ knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“So many people in today’s world are so focused on the dollar amount rather than the passion for how the customer feels. If you focus on customer feelings, the rest will come. You can’t make all customers happy, of course, but you should do everything you can to make things right for them. Good business is not always about urgent success, fame and money. If you don’t get greedy and focus on your customers first, word will spread very fast.”


Congratulations to the team at TJ’s Mobile Computer Services for being a 2019 Top Rated Local award winner, and thank you so much, TJ, for taking the time to speak with us!

We highly recommend TJ’s Mobile Computer Services in Burlington. Visit their website today!

Hawaii’s Top Rated Local® Computer IT Services Award Winner: KW Systems

Top Rated Local® is pleased to announce that KW Systems is a 2019 award winner for computer IT services in Hawaii!

When you need top-quality computer repair and IT services, you need KW Systems in KW Systems.

KW Systems has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Hawaii!

Here’s just one of their many five-star reviews:

“KW Systems is my go-to place whenever I need help with anything, from my phone to my TV to computer. We prefer them because of their patience and ability to not only fix my problems but also to teach me how to avoid the problems altogether.” – Dorothy B.

Not Your Average Computer IT Service

We wanted to learn all about KW Systems and its impressive online reputation, so we took a few minutes to talk with the owner and operator, Garret Walen.

The first question we had for Garret was what is it that sets KW Systems apart from their competition in Hawaii. Here’s Garret’s response:

“What makes us different than many other businesses is the family feel that we offer.

Garret went on to tell us that, because they are appointment-only, it allows them to sit down one-on-one with their clients and hear out all of their needs.

We also wanted to know what their mission is at KW Systems and how they work to make the world a better place. Here’s what Garret had to say:

“Our business mission is to offer fair and balanced repair, as well as assist in the longevity of our clients’ devices. These days, with many manufacturers offering products with planned obsolescence, and some going as far as trying to stop owners from repairing their own devices, we do our best to bridge that gap and offer the community as many options as possible.”

Building Success by Putting the Customer First

Garret attributes KW Systems’ strong online reputation to their commitment to always prioritizing their customers above making a profit:

“The key to our online reputation is always putting the customer before profiting. Of course, profits are important, but there are times when things happen, and we have to bite the bullet and make sure that we do whatever it takes to keep the client happy without being taken advantage of. A lot of times, this doesn’t consist of any direct spending but rather being thoughtful and taking a couple of extra minutes.”

Outside of building a powerful online reputation, KW Systems has gotten their name out there through word of mouth and by handing out cards in their community. Garret added:

“We do online advertising of course, but something that’s important to us is to get out there and talk to people about their tech. We make sure not to be pushy, but Kailua is a smaller town where everyone talks to everyone. I know this sounds like a simple thing, but with how digitized everything has become, some startups aren’t even purchasing business cards at all anymore. We do not believe that is the best approach for our business model.”

There are so many business owners out there looking to build the kind of online reputation KW Systems has. Here’s Garret’s expert advice for them:

“Always make sure to be honest and transparent. We’ve found that transparency during repairs can go a long way. Especially in a field foreign to many, it’s important to give good concise breakdowns on the situation. This allows for much more trust during the repair, as well as helps some clients to better understand how and why certain things fail and how they can be fixed.”


Congratulations to the team at KW Systems for being a 2019 Top Rated Local award winner, and thank you so much, Garret, for taking the time to speak with us!

We highly recommend KW Systems in Kailua. Visit their website today!

Arizona’s Top Rated Local® Computer IT Services Award Winner: Adam D Technology

Top Rated Local® is pleased to announce that Adam D Technology is an award winner for computer IT services in 2019.

If you are looking for a trusted computer IT service company, look no further than this award-winning company!

Adam D Technology has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 97.37 and a 2019 Top Rated Local award for ranking as one of the top three computer IT service companies in Arizona!

Here’s just one of their many five-star reviews:

“I have always had an excellent experience with Adam D Technology. Adam and his staff are easy to work with and know what they are doing. I highly recommend them.” – D.C.

It is because of excellent reviews like this that Adam D Technology is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Adam D Technology and how they have gotten where they are today, so we sat down with the marketing manager, Rebecca Taylor.

The first thing we wanted to know was what it is that makes Adam D Technology stand apart from its competitors. Rebecca shared:

“At Adam D, we make sure the job is done correctly. We never leave you in the ether; we always answer with a live person, and we care about you as a person and a business. We have tremendous resources to help you beyond what you might have called us for.”

Building Success And Giving Back

Adam D Technology has earned a fantastic reputation, so we asked Rebecca how they have managed to grow their business and get such great reviews. She said that they go above and beyond to help their customers and strive to provide the best customer service they can. After that, they have no problem asking their customers for feedback.

In addition to building the kind of online reputation that any small business would envy, Adam D Technology has spread the word about who they are and what they do by finding ways to participate in local events around Tuscon. They donate their time and money to food banks, nonprofits, and the Cheyenne Kindness Project. They also do networking events and focus on their online presence. Rebecca said that most of their growth has been organic and has come through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Adam D Technology has managed to. We asked if Rebecca could share any expert advice with these companies. Here’s what she had to say:

“Practice consistency. You need to post consistently to make sure that the people know you are active. Respond to every review, and personalize your response.”


Congratulations to Adam D Technology for being a 2019 Top Rated Local award winner, and special thanks to Rebecca for taking the time to speak with us!

Florida’s Top Rated Local® Computer IT Services Award Winner: Justanet Computers

Top Rated Local® is pleased to announce that Justanet Computers is an award winner for computer IT services in 2019.

If you are looking for a trustworthy, local computer IT service company, look no further than this award-winning company!

Justanet Computers has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.87 stars, earning them an impressive Rating Score™ of 98.72 and a 2019 Top Rated Local award for ranking as one of the top three computer IT services in Florida!

Here’s just one of their many five-star reviews:

“Outstanding customer service! If you are in need of computer services, then look no further. These gents are the best in Jacksonville! From start to finish, I was treated with absolute care and honesty concerning what was wrong with my computer. They took the time to not only install new components, but also clean up my poor cable management! I couldn’t recommend them enough!” – N.F.

It is because of excellent reviews like this that Justanet Computers is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Justanet Computers and how they have gotten where they are today, so we sat down with the owner, Dan.

Justanet Computers first opened in 1999 and is run by Dan and his son. Dan told us that they stand out because they are a family business. They only charge a flat rate and do not charge their customers by the hour.

Building Success By Being Honest

There are many businesses out there that are looking to build as impressive a reputation as Justanet Computers has managed to. We asked if Dan could share any expert advice with these companies. Here’s what he had to say:

“You need to be honest with people.”


Congratulations to Justanet Computers for being a 2019 Top Rated Local award winner, and special thanks to Dan for taking the time to speak with us!

Vermont’s Top Rated Local® Computer IT Services Award Winner: Pure PC Repair

Top Rated Local® is pleased to announce that Pure PC Repair is the number one computer IT service in all of Vermont for 2019!

When it comes to computer repair in Newport, no other company can compare to Pure PC Repair.

Pure PC Repair has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 96.00 and a 2019 Top Rated Local award for being ranked the number one computer IT service in all of Vermont!

Here’s just one of their many five-star reviews:

“I’ve been doing business with Pure PC Repair for a while now and find them to have outstanding service. The work is done properly and in a timely manner. I give this business an AAA+++. This person is very polite, and I strongly feel that my personal files were respected. I will continue to do business with Pure PC Repair and would recommend them to anyone in need! He’s the best. Pure PC Repair repaired my laptop that hasn’t been used for over four years. Pure PC Repair has also designed two desktops specific to my needs, and I was totally amazed… I totally trust this business now and for future purchases, and the rates were reasonable. Thanks so much, Pure PC Repair.” – Laura W.

Not Your Average Computer Repair Company

We wanted to know what makes Vermont’s number one computer IT service so special, so we took a few minutes to talk with the owner, Travis.

The first question we had for Travis was what makes Pure PC Repair unique compared to their competition in Vermont. Travis pointed to the next-level customer service they offer and said:

“I’m not trying to suck every dime out of everyone. I know what I need to get by, and I don’t need to make any more than that. My average computer repair is $40-60, and the same job done by anyone else is around $120. There’s no need to charge someone $60 an hour for something that only takes 20 minutes.”

Travis went on to say:

“I get a lot of older customers who don’t know a lot about computers. I show them firsthand. Sometimes, I’ll spend 30 minutes on the phone with them, even though I’m not going to make anything off of it. They like that; they want that time spent with them so they can understand things. They didn’t go to school for it. At my age, we had computers growing up, but they didn’t. It helps them when I explain things without rushing them…”

We also asked Travis about Pure PC Repair’s mission and how they work to make the world a better place. Travis told us:

“I just try to give my clients good deals and make it so they don’t have to buy a new computer. Nowadays, everyone thinks it’s too expensive to fix a computer, so they just go out and buy another one at Wal-Mart that costs $300. And the one that they buy is usually worse than the one they have because they spent $1,000 on the one they have. It’s a lot easier to sink $60 on a repair than going out to buy a new one that’s not even half of the computer they have. I just want to keep people happy, and I don’t want them to keep spending. They shouldn’t have to buy a new computer every three years. There’s no need for it…”

Building Success by Making Clients Happy

When we asked Travis what their secret is to such a strong online reputation at Pure PC Repair, he said:

“I spend a lot of time just trying to make my clients happy. I get a lot of older people, and patience is a big part of it. If I can’t fix it, I don’t charge them, either. Even just for a diagnosis, I don’t charge them.”

Apart from building the kind of online reputation any business would envy, Pure PC Repair has spread the word about their service by keeping Facebook up to date and through word of mouth.

Every business owner wants to grow their business and build their online reputation the way Pure PC Repair has. Here’s Travis’ advice for them:

“Take it slow. Don’t always think about money first. Try to think about the customer and what they need, because that one customer you made happy, they’re going to tell someone else. The next thing you know, you’ll have a bunch of customers coming in because you made that one customer happy and not because you nickel and dimed them. If they spent their whole paycheck on something, they’re going to tell their friends. They’re going to say bad things. They want good prices and patience.”


Congratulations to the team at Pure PC Repair for being a 2019 Top Rated Local award winner, and thank you so much, Travis, for taking the time to speak with us!

We highly recommend Pure PC Repair in Newport. Visit their website today!

Florida’s Top Rated Local® Computer IT Services Award Winner: RNR Computers

Top Rated Local® is pleased to announce that RNR Computers is an award winner for computer IT services in 2019.

If you are looking for a trusted computer IT service company in Palm Bay, look no further than this award-winning company!

RNR Computers has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top five computer IT services in Florida!

Here’s just one of their many five-star reviews:

“I have taken two laptops to their office to get them fixed. They are very professional, caring, friendly, and understanding people. They explained what was wrong with each computer. I have recommended several of my friends to them, and they were happy with them as well. I will not go back to the other company that I have used in the past.” – J.B.

It is because of excellent reviews like this that RNR Computers is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer Service Company

We were excited to learn all about RNR Computers and how they have gotten where they are today, so we sat down with one of the owners of the shop, Davita Owens.

The first thing we wanted to know was what it is that makes RNR Computers stand apart from its competitors. Davita told us that they focus on providing awesome customer service, even long after the job is done. They follow-up on every project after two weeks, and then again after three months, just to make sure everything is okay. They even provide a 30-day warranty on tech repairs and a lifetime warranty on phone repairs.

We asked Davita about the RNR Computers business mission, and she told us:

“Our mission is to provide excellent customer service and good quality repairs for any electronic device at affordable prices.”

Building Success, Online And Off

RNR Computers has earned a fantastic reputation, so we asked Davita how they have managed to grow their business and get such great reviews. She said that, after the repair, they will ask their customers if they would leave them a review, and most of them do!

In addition to building the kind of online reputation that any small business would envy, RNR Computers has spread the word about who they are and what they do by using resources, like Google and Facebook, as well as their website. They also do community outreach, mostly to local schools.

There are many businesses out there that are looking to build as impressive a reputation as RNR Computers has managed to. We asked if Davita could share any expert advice with these companies. Here’s what she had to say:

“Know your business and what you are selling; educate yourself so you have the right tools, and focus on keeping the customer happy.”

Davita concluded our chat with this touching sentiment:

“Thank you to all of our customers who come to RNR Computer Repair!”


Congratulations to RNR Computers for being a 2019 Top Rated Local award winner, and special thanks to Davita for taking the time to speak with us!

Vermont’s Top Rated Local® Computer IT Services Award Winner: Tech Medic Middlebury

Top Rated Local® is pleased to announce that Tech Medic Middlebury is an award winner for computer IT services in 2019.

If you are looking for a reliable computer IT service company, look no further than this award-winning company!

Tech Medic Middlebury has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 95.53 and a 2019 Top Rated Local award for ranking as one of the top three computer IT service companies in Vermont!

Here’s just one of their many five-star reviews:

“They provide amazing customer service! They have replaced my phone battery, fixed a big piece of hardware on my computer, and today, when I was in a panic because I had left my computer charger somewhere, they went in the back, searched through their extras, and lent me one for the day. We are so lucky to have this great business here.” – S.K.

It is because of excellent reviews like this that Tech Medic Middlebury is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Tech Medic Middlebury and how they have gotten where they are today, so we sat down with the owner, Theresa McDonough.

The first thing we wanted to know was what it is that makes Tech Medic Middlebury stand apart from its competitors. Theresa said that they really know their customers and care about keeping devices running and out of landfills. They have invested in their business and even own the building they are in!

“We believe in providing customers the best repairs with the best parts for the best price. You shouldn’t have to lose touch with what matters due to a broken phone.”

Building Success By Offering Excellent Service

Tech Medic Middlebury has earned a fantastic reputation, so we asked Theresa how they have managed to grow their business and get their name out. She said:

“People are leaving us reviews on their own. We get to know our customers because we are one of the few repair places in our area.”

In addition to building the kind of online reputation that any small business would envy, Tech Medic Middlebury has spread the word about who they are and what they do through word of mouth and thanks to repeat business.

There are many businesses out there that are looking to build as impressive a reputation as Tech Medic Middlebury has managed to. We asked if Theresa could share any expert advice with these companies. Here’s what she had to say:

“Stay organized, have processes in place, and follow through. Open communication with customers is very important.”

Theresa also shared the exciting news that Tech Medic Middlebury will appear in a CBS News segment on the Right To Repair bill in the near future, so keep an eye out for that!


Congratulations to Tech Medic Middlebury for being a 2019 Top Rated Local award winner, and special thanks to Theresa for taking the time to speak with us!

Kentucky’s Top Rated Local® Computer IT Services Award Winner: A-Plus Shacklette’s Computer Repair

Top Rated Local® is pleased to announce that A-Plus Shacklette’s Computer Repair is a 2019 award winner for computer IT services in Kentucky!

When it comes to computer repair in Louisville, there’s no better company to rely on than A-Plus Shacklette’s Computer Repair.

A-Plus Shacklette’s Computer Repair has received almost 200 reviews on three verified sites with an average rating of 4.98 stars, earning it an incredible Rating Score™ of 95.80 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Kentucky!

Here’s just one of its many five-star reviews:

“Warren did an amazing job. I had a laptop that was very slow. He installed a New Solid State hard drive, and it is running great. I really appreciate his work and expertise. He was very fast and answered all of my questions. I highly recommend his services.” – Kathy T.

Not Your Average Computer IT Service

Warren Shacklette, the owner of A-Plus Shacklette’s Computer Repair, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets A-Plus Shacklette’s Computer Repair apart from the many other computer IT services in Kentucky. Warren pointed to his availability and flexibility, and said:

“I am usually available during off-hours, and I can work at all times. I am mobile as well.”

Warren went on to tell us that he’s helped 10,000 clients so far!

We also wanted to know why Warren does what he does at A-Plus Shacklette’s Computer Repair and how he works to make the world a better place. Here’s what Warren had to say:

“[My mission is] to repair computers, to make sure all computer questions are answered, to make it simple and quick, and to make the whole experience an easy process.”

Building Success Through Good Service and Attention

When we asked Warren about A-Plus Shacklette’s Computer Repair’s secret to such a strong online reputation, he said:

“I give them good service and good attention, and I make sure that I’m on top of it.”

Outside of building the kind of online reputation any business owner would envy, A-Plus Shacklette’s Computer Repair has spread the word about who they are and what they do via online advertising through Google and lead generation through HomeAdvisor. Warren said that he also still gets a little bit of business from the phone book.

Clearly, Warren knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“There is customer service, and there is technical advice. You want to give good service and be very accommodating to people. I am learning as I go, but the SEO (search engine optimization) factors are really important. You have to know the ins and out of the internet. Give good customer service, and be as straightforward with them as possible. Each customer is extremely important. It all evens out.”


Congratulations to A-Plus Shacklette’s Computer Repair for being a 2019 Top Rated Local award winner, and thank you so much, Warren, for taking the time to speak with us!

We highly recommend A-Plus Shacklette’s Computer Repair in Louisville. Visit their website today!