New Mexico’s Top Rated Local® Computer IT Services Award Winner: 4Leet

Top Rated Local® is pleased to announce that 4Leet is a 2019 award winner for computer IT services in New Mexico!

From IT support for small businesses to virus removal and computer upgrades, 4Leet is the company to turn to in Santa Fe.

4Leet has received dozens of reviews on three verified sites with an average rating of 5.00 stars, earning them an impeccable Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top 10 computer IT service providers in all of New Mexico!

Here’s just one of their many five-star reviews:

“The staff at 4Leet are patient and helpful, and they are true experts in their field. They really know their stuff! We are grateful for the knowledge and expertise. Nina is a very talented web designer, and all the staff is up to date on all the latest technology and security trends. We are grateful for their services and frequently refer our customers. Thanks 4Leet!” – Alisha C.

Not Your Average Computer IT Service Provider

We sat down with Nina Pilgrim, the President of 4Leet, to learn a little more about who they are, what they do and how they managed to build their award-winning online reputation.

The first thing we wanted to know is what sets 4Leet apart from their competition in New Mexico. Here’s what Nina had to say:

“We’re a client-centric company, and we have a strong focus on the ideal client experience. We make sure that our clients are highly secure, more efficient and more profitable! We always go above and beyond what the client is expecting!”

We also asked Nina why they do what they do at 4Leet and how they work to make the world a better place. Here’s her response:

“We love helping people, and we love technology, so this has been kind of an organic, amazing experience! Security is so important, which many companies don’t know. We like to educate and protect people from online threats!”

Building Success Through Word of Mouth and Online Visibility

Nina credits 4Leet’s strong online reputation to their amazing team, the services they provide and the next-level customer experience they create.

“We never settle for second best when serving our clients, so our customers have great experiences and are willing to share them! We try to make it as easy as possible for our customers to share reviews. If we notice that someone is especially pleased, we’ll ask them to leave a review!”

Outside of building a powerful online reputation, 4Leet has gotten their name out there through their online presence, which helps them stay visible, and to the referrals they get from their satisfied customers:

“We want to make every customer super happy, and that brings us more clients!”

Clearly, Nina understands a thing or two about how to build an online reputation and grow a business. Here’s her advice for the many other business owners out there working hard to do the same thing:

“People should start internally. Business owners should focus on their clients and their staff and make sure that they’re happy. Make it easy for your clients to leave reviews, too! Get a facebook page, verify your Yelp page, and make sure you are where the client looks. Also, it never hurts to ask for the review in person. In my experience, that yields better results! Staying active on social media and providing good content for potential clients is key! Last but not least, always make sure to put your customers first, and make sure they’re happy! Build a strong office culture, and don’t forget to have fun!”


Congratulations to the team at 4Leet for being a 2019 Top Rated Local award winner, and thank you so much, Nina, for taking the time to speak with us!

Whether you need IT support for your small business or computer repair, we highly recommend 4Leet in Santa Fe. Visit their website today!

New Mexico’s Top Rated Local® Computer IT Services Award Winner: Computer Transformers

Top Rated Local® is pleased to announce that Computer Transformers is a two-time award winner in New Mexico for 2019!

For computer repair that you can rely on in Albuquerque, there’s no better company to turn to than Computer Transformers.

Computer Transformers has received dozens of reviews on three verified sites with an average rating of 4.91 stars, earning them a magnificent Rating Score™ of 95.13 and two Top Rated Local awards for 2019 — one for ranking among the top 100 businesses in New Mexico and one for ranking among the top 10 computer IT service providers in New Mexico!

Here’s just one of their many five-star reviews:

“This shop saved my butt today. My battery wasn’t charging, and using my laptop was a huge headache. I did a walk-in on a Friday morning, and these guys were able to quickly identify a faulty charger cable. The diagnosis took no more than five minutes, and they didn’t charge me for it (turned out to be a pretty simple check for them). They couldn’t order a new cable until Monday, but after digging through their spare inventory, they were able to find a working cable right there in the shop. They gave me a good deal on their spare, and my computer is working like normal again. I was in and out in less than 15 minutes. These guys were super helpful, and made the whole transaction easy and painless. Excellent service.” – Jeff T.

Not Your Average Computer Repair Company

We sat down with Margarita Saunders, the owner of Computer Transformers, to learn a little more about who they are and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Computer Transformers apart. Margarita pointed to their affordable rates. At Computer Transformers, they charge a $45 flat fee for repairs — unless there’s water damage — and no hourly rate. Margarita also pointed to the fact that they are committed to helping their clients solve problems above all else:

“We don’t try to upsell or ask clients to buy new products. We do everything in our power to resolve the issue and make the repairs. All others in our area and in our industry focus on making more money, not on solving the problem.”

We also wanted to know why they do what they do at Computer Transformers and how they work to make the world a better place. Here’s what Margarita had to say:

“We enjoy doing it immensely. We see how people get ripped off without good service. You need to have knowledgeable techs who are willing to educate. We don’t even charge for diagnostics. We are also in the university area, and students need their equipment back fast, so we always keep that in mind.”

Building Success by Solving Problems, Educating Clients and Asking for Feedback

Margarita credits Computer Transformers’ strong online reputation to their commitment to solving problems, educating their clients and asking for feedback:

“My son is the main tech, and he never stops until he solves a problem. Every computer is a new challenge, and we strive to fix computers that no one else can. We get a lot of Macs, especially the older ones that aren’t supported. We always figure out a way to get it done. Our techs are very experienced, and our knowledge is far superior. In fact, we also educate our clients to make sure they don’t suffer from similar issues. We fix things, like board damage and water damage. If its a quick fix, we often don’t charge and just ask for the reviews!”

Outside of building a powerful online reputation, Margarita has grown Computer Transformers through fliers and advertisements in the Daily Lobo. They advertised on Yelp in the past but didn’t see results from it. However, reviews are their most effective source of growth.

Clearly, Margarita understands a thing or two about how to build an online reputation and grow a business. Here’s her expert advice for the many other business owners out there looking to do the same thing:

“My advice is to hang in there. We see a lot of tech companies give up because they don’t persevere. It takes a while to build up a clientele. People won’t know who you are, so you have to get your information out there and hang in through the inevitable early dry spells of the business.”


Congratulations to the team at Computer Transformers for being a 2019 Top Rated Local award winner, and thank you so much, Margarita, for taking the time to speak with us!

For all of your computer repair needs in Albuquerque, we highly recommend Computer Transformers!

Virginia’s Top Rated Local® Computer IT Service Award Winner: Churchland Computers

Top Rated Local® is pleased to announce that Churchland Computers is a 2019 award winner!

In order to get even one happy customer to leave a positive review, you need to be pretty impressive. That being said, the best of the best companies can earn even more than that. Churchland Computers has received dozens of positive reviews, as well as a 95.65 Rating Score™ and a 4.86 average star rating on verified review sites, all thanks to their excellent service. This is just one of the many enviable reviews Churchland Computers has received, making them one of the top computer IT services in Virginia:

“I loved their professional service and very reasonable prices. They saved me from having to buy a new computer. My computer is back to new, and the work was completed in a timely manner. I will definitely be a repeat customer and recommend Churchland Computers for all your computer service needs.” -Tenisha W.

Not Your Average Computer IT Company

Our team got a chance to speak with Terrell Saunders, the owner of Churchland Computers, about his business’ outstanding online reputation.

Terrell got into the computer business because he loves working with technology, since it is always evolving. He says, “Everyone needs a computer and we educate people on how to use their computer.”

As an award-winning business, Churchland Computers is certainly doing something right. This team strives to provide quality professional service and keep their customers in mind at all times. According to Terrell, the things that set Churchland Computers apart from the crowd are “competitive pricing and warranties on services and purchases. We’re here for the customer and take pride in our personal interactions with the clients.”

Building Success Through Excellent Service and Media Savvy

As for the Churchland Computers secret to success, it’s actually pretty simple. In Terrell’s words, it’s all about “Staying viable on social media, word of mouth referrals, being honest, and asking all clients for reviews.”

So, what’s Terrell’s advice to other businesses that are working on creating an exemplary online reputation? Ever committed to honesty and integrity, this is what Terrell said:

“Be honest; do what you say you will do; always make sure customers are happy; invest in marketing and ask for reviews.”


Congratulations to the team at Churchland Computers for being a 2019 Top Rated Local award winner, and thank you so much, Terrell, for taking the time to speak with us!

Virginia’s Top Rated Local® Computer IT Services Award Winner: Aaron’s PC Support

Top Rated Local® is pleased to announce that Aaron’s PC Support is a 2019 award winner for computer IT service providers in Virginia!

From computer repair to data recovery and virus removal, Aaron’s PC Support in Richmond is the company to turn to for all of your computer service needs.

Aaron’s PC Support has received dozens of reviews from three verified sites with an average rating of 5.00 stars, earning it a fantastic Rating Score™ of 96.00 and a 2019 Top Rated Local award for being ranked the number two computer IT service providers in all of Virginia!

Here’s just one of this award-winning business’ many five-star reviews:

“Aaron has taken care of my PC needs over the past few years; however, my recent experience with him has me continuously singing his praise. My laptop had a very nasty virus and was not functional during a very critical time. Aaron was quick to diagnose, repair and get it back up and running well again. Not only is he extremely professional and courteous, but he is also very calming and reassuring, as I was ready to go into full panic mode. His prices are very reasonable, and his turnaround time is great. You will not regret giving him your business.” – Wanda R.

Not Your Average Computer Repair Company

We sat down with Aaron, the owners of Aaron’s PC Support, to find out what makes Aaron’s PC Support different from the competition. Here’s what he had to say:

“Every time you walk in here, you get the same person. It’s just me here, and you are always welcome to come back. If I can’t fix your problem, I will refer you to someone who can.”

Aaron has approximately eight years of experience working as an electrician, and he has been an active union member for 14 years or so. This background gives him the ability to do board-level repairs, which is something you won’t at all computer repair shops.

We asked Aaron why he does what he does and how he works to make the world a better place through Aaron’s PC Support. Here’s his response:

“I do what I do because I love computers and technology, and I have from a young age. My father was in mainframes, and I’ve had a computer since age four. If you find a carpenter who loves working with wood, they’ll probably do good work. And I believe it’s the same for computers.”

Building Success Through Good Work and Good Prices

Aaron credits his business’ strong online reputation to his commitment to doing good work and giving his customers good deals.

Outside of building a powerful online reputation, Aaron says that most of his business comes from organic Google hits and that the rest comes from word of mouth.

“We just hit our 5,000th unique customer, and a lot of those people got referred by a friend or they found us on the first page of Google.”

There are many other business owners out there working on growing their business and building their online reputation. Here’s Aaron’s expert advice for those business owners:

“Don’t expect to make money right off the bat just because you’re advertising. You need to find a product or service that people are looking for. Don’t worry too much about finding the biggest ad agency out there, and invest in local community outreach as well.”


Congratulations to Aaron’s PC Support for being a 2019 Top Rated Local award winner, and thank you so much, Aaron, for taking the time to speak with us!

Whether you need computer repair, virus removal or data backup, we highly recommend working with Aaron’s PC Support in Richmond. Visit Aaron online today!

New Mexico’s Top Rated Local® Computer IT Services Award Winner: Tech505 Technology Solutions LLC

Top Rated Local® is pleased to announce that Tech505 Technology Solutions LLC is a 2019 award winner for computer IT services in New Mexico!

Whether you’re looking for a help desk solution for your small business or repair for your personal computer, you won’t find a better option than Tech505 Technology Solutions LLC in Albuquerque.

Tech505 Technology Solutions LLC has received more than 150 reviews from two verified review sites with an average rating of 4.76 stars, earning them a stellar Rating Score™ of 92.65 and a 2019 Top Rated Local award for ranking among the top 10 computer IT service providers in all of New Mexico!

Here’s just one of their many five-star reviews:

“If I could give them six stars, I would. The nicest people! I called them at 4:00 pm on Friday, Labor Day Weekend. I explained my problem and my urgency, and Daniel bent over backwards to accommodate me. He did some diagnostics and fixed my problem in about 30 minutes. I’m a customer for life!” – Lenny S.

Not Your Average Computer IT Service Provider

At Tech505 Technology Solutions, they always try to do what’s best for their customers, and they never upsell anything their customers don’t need. They simply make the right suggestions based on when the customer needs, and that one small difference between them and their competition makes a world of difference for their customers.

We sat down with Eppie Leyba, the manager of Tech505 Technology Solutions LLC, to find out why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“We’ve always been into technology. Ever since the owner and I were kids, we have always had that obsession. We studied it well, so we can help others make the right decision when it comes to technology choices and purchases.”

Building Success by Doing What’s Right

Eppie credits Tech505’s strong online reputation to their commitment to doing what’s right:

“Everybody makes mistakes, but we try to accommodate the customer and do what’s right.”

Outside of building a powerful online reputation, Tech505 Technology Solutions LLC has gotten their name out there through their presence on Facebook and word of mouth from their satisfied customers.

There are so many business owners out there working to grow their business and build their online reputation. Here’s Eppie’s expert advice for those business owners:

“The key is to do what’s right for the customer. Eventually, it will pay off and they will start telling their friends and family about how you can help them, too. It’s a chain reaction that pays off long-term when you continue to do what’s right for the customer.”


Congratulations to the team at Tech505 Technology Solutions LLC for being a 2019 Top Rated Local award winner, and thank you so much, Eppie, for taking the time to speak with us!

For all of your computer repair and IT needs, we highly recommend working with the experts at Tech505 Technology Solutions LLC. Visit their website today!

Texas’ Top Rated Local® Computer IT Service Award Winner: Rodi Computer Service

Top Rated Local® is pleased to announce that Rodi Computer Repair is a 2018 award winner!

With a 97.73 Rating Score™, a 4.87 average star rating on verified review sites, and hundreds of fabulous online reviews, Rodi Computer Repair is one of the top five Computer IT services in Texas for 2018!

“Their service was awesome. I didn’t believe that there was good customer service anymore, but Rodi made me change my mind. There are still some good customer service companies out there. I was so pleased with the work that he did for me. His service was delivered like he said, and he did just what he said he would do. He saved me more than $1,500. He saved me big time. He will always get my business. Great service! Rodi really takes out the time to explain his findings to you and then gives you his recommendations. He is a blessing.” -Brenda W.

“I took my HP desktop computer to Rodi Computer Service for repair and upgrade work as a first-time customer. I now understand why Rodi has received so many five-star reviews. Rodi is trustworthy. His wealth of knowledge is profound. But most importantly, Rodi cares about his customers! I would highly recommend Rodi for new computer or existing computer service needs.” -Phillip C.

“Great experience. In addition to my husband taking his laptop in for repairs and everything being done exactly as promised, we just purchased a laptop and docking station from him. Easy peasy process. He talked to us and figured out what would work best for me (Real Estate Business) and put it together at a price well under what a box store would have charged for the same item. I was able to take it home, plug it in, and start working. No extra software I didn’t need, and it works super fast. Love it.!” -Jacque S.

Not Your Average Computer IT Company

We got a chance to talk with Rodi Beka, the owner of Rodi Computer Repair, about his business’ terrific reputation online.

Our team was particularly interested in finding out what Rodi believes makes the difference between his company and other computer services in the area. Turns out, it’s all about service. “We see each human as a champion of their own life and treat each customer accordingly,” he said.

Building Success By Treating People Well

Rodi has clearly impressed his customers, both with his technical skills and ability to build strong customer relationships. But, what exactly is the Rodi Computer Repair secret to success? If you ask Rodi, he’ll say, “Being genuine, having knowledge, and being honest.” As for his secret to so many positive online reviews, he says, “They are a natural outcome of treating people well.”


Thank you for speaking with us, Rodi! Congratulations to the team at Rodi Computer Repair for being a 2018 Top Rated Local award winner!

California’s Top Rated Local® Computer IT Service Award Winner: LAPC Networking

Top Rated Local® is pleased to announce that LAPC Networking is a 2018 award winner!

A 98.91 Rating Score™, 4.99 average star rating on verified review sites, and hundreds of positive reviews make LAPC Networking one of the top 10 computer IT services in the entire state of California! Here are just two of those reviews:

“OK, these guys are the best in the industry! [They] are very knowledgeable and professional. I really appreciate their honesty for their work and not overpricing their services. They can literally fix any phone or computer. Also, they have a great sense of humor and are always smiling, which is a plus. [They] did a really good job fixing my broken screen on my iPhone 7 and made my phone look much better with a new tempered glass. I will def keep coming back for all my cell phone and computer needs. You have earned another loyal client!” -D.T

“I went in with an issue with my Surface computer earlier this afternoon. I originally was diagnosed for an expensive fix at another repair shop, it would take a few days and was further from my house, so I decided to bring it in for a quick second opinion. Tino, the owner, went above and beyond to diagnose the problem. He easily could’ve had me pay $400+ and left me without a computer for days, but he found a simple and inexpensive fix for my computer. I was out within the hour. The people who work here are super honest and dependable; if they can’t help you, they’ll send you in the right direction. I’ll never go to another place for repairs.” -M.W

Not Your Average Computer IT Company

We got a chance to chat with Tino Perez, the owner of LAPC Networking, about his business’ stellar online reputation.

“Our commitment to excellent service really sets us apart,” Tino said. “We know issues with technology can be really frustrating, so we make sure to take the time needed with each person and never rush them. We also make house calls or do in-person consultations so they don’t have to explain everything over the phone. Our warranty is also much stronger than other companies out there, and I know our customers really appreciate that.”

Building Success Through Integrity and Individualized Service

With tons of experience, and the knowledge that comes with it, Tino has some wise words to pass on to other businesses that want to improve their online reputation.

“Be honest with your customers. Take care of each client, and make sure you are always striving to deliver exceptional customer service. Make sure to ask lots of questions in case they are unclear so they are completely satisfied before they leave.”


Thank you for speaking with us, Tino! Congratulations to the team at LAPC Networking for being a 2018 Top Rated Local award winner!

Oregon’s Top Rated Local® Computer IT Services Award Winner: DC Computers LLC

Top Rated Local® is pleased to announce that DC Computers LLC is a 2018 award winner for computer IT service providers in Oregon!

When you need computer repair that you can rely on in Keizer, there’s one company that stands above the rest — DC Computers LLC.

DC Computers LLC has received dozens of reviews with an average rating of 5.00 stars, earning them a spectacular Rating Score™ of 95.00 and a 2018 Top Rated Local award for being ranked among the top 10 computer IT service providers in all of Oregon!

Here’s just one of their many five-star reviews:

“Customer service doesn’t seem to be important to businesses anymore, except at DC Computers, where we recently purchased a computer to replace a malfunctioning unit. The owner, Don, came to my house to deliver and set up the computer. He even offered to look at the old one to see if he could offer a ‘quick fix’ at no additional charge. But the reason we chose DC Computers is because of the lifetime tech support. I’ve had to contact Don three times to ask him to help me do something he’d already shown me (I’m so not techy). I never received a voice message, was put on hold, transferred to someone in India, etc. Within minutes, my questions were addressed with kindness and competence. You can’t get that level of service from Best Buy. I highly recommend DC COMPUTERS.” – Lori M

Not Your Average Computer Repair Company

There are so many things that set DC Computers LLC apart from their competition in Keizer. Don, the owner of DC Computers, is incredibly trustworthy, and he makes it a point to keep his pricing competitive.

Don has a lot of respect for his clients’ products and, most importantly, their data. Furthermore, Don offers quick turn-around times and is always very professional with every client.

When we asked Don why he does what he does and how he works to make the world a better place, he shared the story of how he founded DC Computers with us:

“Several years ago, when Windows 95 was out, I bought a computer. I used to call my brother-in-law for help and also called IBM’s customer service. After my experience with IBM and the high bills with my brother-in-law, I decided that there was a better way and started the business.”

Building Success Through Open and Honest Communication.

Don credits DC Computers’ strong online reputation to his commitment to providing personalized service, to explaining things clearly to his customers in a language they can understand and to always keeping communication open and honest. Don also offers a $10 discount for customers who leave a review.

Outside of building a powerful online reputation, most of the growth at DC Computers LLC has come from word of mouth. However, Don has also gotten the word out by displaying his logo on the side of his truck.

We asked Don what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“Be honest with your customers and treat them right.”


Congratulations to the team at DC Computers LLC for being a 2018 Top Rated Local award winner, and thank you so much, Don, for taking the time to speak with us!

Whether you need virus removal, data recovery, a custom-built computer or computer repair in Keizer, we highly recommend working with Don and his team at DC Computers LLC. Visit their website today!

Oregon’s Top Rated Local® Computer IT Services Award Winner: ACE Computer Repair

Top Rated Local® is pleased to announce that ACE Computer Repair is a 2018 award winner for computer IT service providers in Oregon!

Whether your laptop or desktop needs to be repaired, turn to a company you can trust by turning to ACE Computer Repair in West Linn.

ACE Computer Repair has received dozens of reviews from three verified sites with an average rating of 4.75 stars, earning them a stellar Rating Score™ of 93.45 and a 2018 Top Rated Local award for being ranked among the top 10 computer repair companies in all of Oregon!

Here’s just one of their many five-star reviews:

“These guys are SO HELPFUL. They will make sure your problem is solved no matter how long it takes them or how much effort goes into their side of things. For an EXTREMELY fair price, they will ensure you leave happy no matter what. I couldn’t recommend them enough! Definitely worth your while to visit Ace.” – Lily M

Not Your Average Computer Repair Company

ACE Computer Repair is a family-owned and -operated company. Tim Anderson, the manager/co-owner of ACE, runs the business with his dad and brother.

The team at ACE Computer Repair always takes a personalized approach in how they treat their clients. They know that all customers matter, and they are willing to go above and beyond to ensure that each and every one knows how much they value them.

We asked Tim why they do what they do at ACE Computer Repair and how they work to make the world a better place. Here’s what he had to say:

“We love computers and technology, and even more so, we love helping and advising people. We pride ourselves in offering a local/personalized solution to our customers. We are also heavily involved in the community and participate in several fundraisers, as well as support community youth sports.”

Building Success Through Happy Customers and Word of Mouth

Tim credits ACE Computer Repair’s strong online reputation to their commitment to never letting a customer leave unhappy.

“We make sure to go above and beyond to deliver exceptional customer service, and if there ever is an issue or concern, we make sure we do everything we can to make it right. We take time to listen to our customers and really ensure they never feel belittled or unheard when it comes to their questions and concerns.”

Outside of building a solid online reputation, Tim says that ACE has grown thanks to the word of mouth referrals from their satisfied customers.

We asked Tim what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“Pay attention to the feedback you get from your customers; every review matters. When someone expresses a concern, it is important to respond as quickly as possible and do everything you can to solve their issue.”


Congratulations to the team at ACE Computer Repair for being a 2018 Top Rated Local award winner, and thank you so much, Tim, for taking the time to speak with us!

For all of your computer repair needs in West Linn, we highly recommend working with Tim and his team at ACE Computer Repair. Visit their website today! 

Virginia’s Top Rated Local® Computer IT Service Award Winner: Experimac Richmond

Top Rated Local® is pleased to announce that Experimac Richmond is a 2019 award winner!

“Five stars just aren’t enough for this excellent company. I’ve had several experiences with this company and every one exceeds my fondest desires ( it’s been the same for everyone I’ve referred to them as well). They’re courteous, VERY prompt, technologically magnificent, offer reasonable prices and are always fair. Often, repairs are made on the spot or within an hour or two and always done right. My highest review I can find words to describe. Go and see for yourselves.” -Howard A.

“I have been to Experimac of Richmond several times and each time I’m here, I’m always treated with the greatest customer service around. Leonard and Kelvin are always very helpful and willing to sit down with you to ensure you fully understand your iPhone or MacBook. No matter how many questions you may have, they are there to assist you. Thanks for all your assistance, it is greatly appreciated.” -Faith G.

“I knew when I arrived that the Experimac Store of Richmond was different than any other service store. They were very helpful and explained everything that was wrong with my MacBook Pro and offered a very reasonable cost for the repair. Thanks for all your assistance!.” -Malik E.

These are just a few of the magnificent reviews Experimac Richmond has received, giving them a superb 97.00 Rating Score™ and the number one spot on our list of computer IT services in Virginia.

Not Your Average Computer IT Company

We spoke with Leonard Blue, the owner of Experimac Richmond, about his company’s online success.

Our team first asked what Leonard thinks sets his business apart from other Computer IT services in the area. He said, “We put customer satisfaction and service first. Any issues are dealt with immediately and with a high level of care. We want to go above and beyond whenever we can, because we appreciate our customers and want them to know it.”

Building Success By Putting The Customer First

What’s the Experimac Richmond secret to success? “We really always strive to do what is best for our customers. We want to make sure we are treating them with respect and we are listening to their issues,” Leonard said. “We also feel its very important to be very clear on what we can and can’t do, and we always follow up to make sure they are 100% satisfied with our service.”

Here’s Leonard’s advice to other business owners:

“Be passionate about what you do. Take great care of your customers and work to build relationships with them. Make sure you are always delivering accurate information and you are consistently following up with them.”


Thank you for speaking with us, Leonard! Congratulations to the team at Experimac Richmond for being a 2019 Top Rated Local award winner!