California’s Top Rated Local® Computer IT Services Award Winner: Yoga Bear Computer Repair

Top Rated Local® is pleased to announce that Yoga Bear Computer Repair is a 2018 award winner for computer IT services in California!

If you’re looking for unmatched computer repair and IT services in Sacramento, look no further than Yoga Bear Computer Repair.

Yoga Bear Computer Repair has earned hundreds of online reviews from four verified sites with an average rating of 5.00 stars, an excellent Rating Score™ of 98.00 and a 2018 Top Rated Local award for being ranked among the top 10 computer IT service providers in California!

Here’s just one of their many five-star reviews:

“Yoga Bear’s service was exceptional. I had an overheating Mac Pro that I thought needed a new battery. Yoga Bear ordered a replacement battery, picked up the computer, and called me the next day saying that I did not need a new battery, and that dirt in the fan area was causing the overheating. They cleaned it and tuned the computer. They returned the battery, and I now have a great-running Mac back at a fraction of what I expected.” – Fred S

Not Your Average Computer Repair Company

Yoga Bear Computer Repair was built on and designed using the principles of yoga. The team at Yoga Bear treats their customers as if they were divine, working to bring peace and calm to distraught customers who may have just lost precious information.

Michael Grippi, the owner of Yoga Bear Computer Repair, only hires the best of the best technicians for his team. The best part is that, not only are his technicians elite but they also care deeply about the people they serve.

We asked Michael why they do what they do at Yoga Bear Computer Repair and how they work to make the world a better place. Here’s what he had to say:

“We care about people, and we want to give them the best possible service.”

Building Success Through Great Customer Care

When asked what Yoga Bear Computer Repair’s secret to such a strong online reputation is, Michael credits his team’s commitment to taking incredible care of their customers. If there is ever a problem, the team will always do anything and everything to make it right.

Apart from building a powerful online reputation, Michael has utilized SEO (search engine optimization) to improve the visibility of Yoga Bear’s awesome website. This strategy involves posting a couple of blogs each month.

We asked Michael what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“It always goes back to the customer. If you focus all of your efforts on the customer, the money will come.”


Congratulations to the team at Yoga Bear Computer Repair for being a 2018 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!

Are you looking for a computer repair or IT services company in Sacramento? If so, we highly recommend Yoga Bear Computer Repair. Visit their site today.

Utah’s Top Rated Local® Computer IT Service Award Winner: All In One Computers

Top Rated Local® is pleased to announce that All In One Computers is a 2018 award winner!

With an average rating of 4.62 stars and an exemplary 94.22 Rating Score™ on Top Rated Local, All In One Computers ranked among the top 10 computer IT services in the state of Utah in 2018! The following are just three of the stupendous reviews they’ve received from happy customers:

“Absolutely top tier customer service. Had a minor issue with my laptop and Jesse bent over backwards to fix it. He truly wants your business and will go to great lengths to make you a happy customer, even at his own expense. I’ll never go anywhere else, when I need work done All In One will be my choice. Thank you All In One!” -Dylan B.

“Seriously wish I had known about Jesse and All in One Computers years ago! Nowhere else can you get such straightforward, honest answers to any and all questions! Prices are very fair, with a warranty. I love it when locals can be successful and I love it even more when good, honest people can be successful!!! I recommend you shop all in one for any computer or computer problems!” -Kiana E.

“Jesse is awesome. He runs the business from his home, is honest with what he does, and is willing to work with you and your budget. I’ve gone to him for help with multiple things regarding my computer, and he’s been great every time. Far better than any retailer I’ve gone to in the past. Highly recommended to anyone looking for a computer, parts, or help!” -Kylie K.

Not Your Average Computer IT Company

Owner, Jesse Leslie, took some time to speak with us about how he runs his business and online reputation.

Jesse is laser-focused on customer service. He and his team work hard to create a friendship with their customers and be as responsive as they possibly can. With 23 years of experience, Jesse does his job well and stands by his work. He got into this business after finding a computer in a dumpster and fixing it up. After that, he started building computers and doing laptop repairs and eventually, he opened up All In One Computers.

Building Success Through Excellent Work and Customer Service

The All In One Computers mission is to provide high-quality work, backed by outstanding customer service and a warranty. Because of the excellent service they provide, they’re able to get phenomenal reviews and tons of business through referrals.

We knew that, as the owner of an award-winning business, Jesse would have some wisdom to pass on to other business owners in regard to building a terrific online reputation. His advice to them?

“Customer service and knowledge go a long way.”


Thanks for taking the time to chat with us, Jesse! Congratulations to the team at All In One Computers for being a 2018 Top Rated Local award winner!

For outstanding computer services in West Valley City, Utah, we highly recommend All In One Computers.

 

Arizona’s Top Rated Local® Computer IT Services Award Winner: Smart Parts PC

Top Rated Local® is pleased to announce that Smart Parts PC is a 2018 award winner for computer IT services in Arizona!

Whether you’re looking for computer repair, a custom gaming computer or anti-virus software, look no further than Smart Parts PC.

Smart Parts PC has earned dozens of online reviews with an average rating of 4.95 stars, a stellar Rating Score™ of 95.43 and a 2018 Top Rated Local award for being ranked among the top 10 computer IT service providers in all of Arizona!

Here’s just one of the many five-star reviews they’ve received:

“So glad I found Smart Parts PC! The owner was awesome! He answered all my questions and was so knowledgeable with computer hardware and software. I work with my laptop all day every day and need the reliability that Smart Parts gave me. I would suggest anyone who needs computer repair or even a new laptop in Tucson to give these guys a call. I won’t take my laptop anywhere else. Thank you so much for being so helpful when I needed it most.” – Joey S

Not Your Average Computer Repair Company

There are so many things that set Smart Parts PC apart from other computer repair companies in Arizona. For one, in everything they do at Smart Parts PC, their number one goal is to provide their customers with a better overall experience.

The team at Smart Parts works hard to educate their customers to ensure they have everything they need to make an informed decision that they can feel good about.

Another big thing that sets Smart Parts PC apart is that they are never pushy with their customers. They operate in a low-pressure sales environment where clients are given suggestions on what they might want or need, but are never pushed.

We asked the President of Smart Parts PC, James Gort, why they do what they do and how they work to make the world a better place. Here’s what he had to say:

“Our goal is to help people feel more comfortable in the tech space. We really want to help people to not feel intimidated.”

Building Success Through Word of Mouth and Great Customer Service

James credits Smart Parts PC’s strong online reputation to their commitment to always treating their customers right. They ensure that the customer is always a part of the decision-making process, making them feel more comfortable and at east.

That great customer service speaks for itself and has led to many organic online reviews for the company. In fact, it’s been so effective that Smart Parts hasn’t had to solicit their customers for reviews.

In addition to building their powerful online reputation, Smart Parts PC has mostly grown through word of mouth; though, they do have a marketing expert in house that handles SEO and Adwords.

We asked James what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Address your customers’ needs, and don’t try to over-sell every customer.”


Congratulations to the team at Smart Parts PC for being a 2018 Top Rated Local award winner, and thank you so much, James, for taking the time to speak with us!

If you’re in need of computer repair services in Tucson, we highly recommend Smart Parts PC. Visit their website today!

Arizona’s Top Rated Local® Computer IT Service Award Winner: Geeks in Phoenix

Top Rated Local® is pleased to announce that Geeks in Phoenix is a 2018 award winner, thank top their superb 95.42 Rating Score™!

Doing the right thing for your customers can get you far, which is clear and evident in the many positive reviews Geeks in Phoenix has received, like this one:

“For all [our] computer needs and excellent website design, we go to Scott at Geeks in Phoenix, because he’s the best out there! If I could give him ten stars, I would because he deserves it! No matter what computer issues you are having, Scott can fix them, and in a very timely manner. His prices are very reasonable for the quality of work that he does. Scott always goes way above and beyond the call of duty! We highly recommend him and his company. Thanks, Scott. We give you an A+!” -Roger S.

And this one:

“Geeks in Phoenix is truly a five-star small business and so is the owner, Scott. My wife and I have been doing business with Geeks in Phoenix for five-plus years and have never been disappointed. The services Scott has provided us have ranged from 1) setting up a new computer 2) fixing viruses that captured our computers 3) resolving certain pc game issues to 4) general maintenance to speed up the system. Scott’s services are provided in a timely manner and are fairly priced.” -Richard M.

These rave reviews from customers well-served have earned Geeks in Phoenix a spot among the top 10 computer IT services in the entire state of Arizona, and, in turn, a 2018 Top Rated Local award!

Not Your Average Computer IT Company

Geeks in Phoenix’s owner, Scott, took a little while to chat with us about not only his business’ terrific online reputation but its overall success. If you ask him what sets his business apart from others of its kind, Scott will say “We treat customers as if they were close friends. [We] don’t try to gouge them price wise and don’t sell them what they don’t need.” Scott has been in the computer IT business since the 90s and has owned this business for 10 years. He does what he does because he loves both working on computers and helping people.

Building Success Through Hard Work and Trust

Clearly, having placed in the top 10 computer IT companies in the entire state of Arizona, Geeks in Phoenix must be doing something right. Scott’s advice to other businesses looking to build and maintain a positive online reputation? “Be honest. Treat others like you want to be treated. Work hard and always do the right thing by your customers.


Thank you for taking the time to speak with us, Scott — and congratulations to the team at Geeks in Phoenix for being a 2018 Top Rated Local award winner!

If you’re in need of IT repair in Phoenix, we at Top Rated Local highly recommend you choose Geeks in Phoenix.

Utah’s Top Rated Local® Computer IT Services Award Winner: Janadhi & Company

Top Rated Local® is pleased to announce that Janadhi & Company is a 2018 award winner for computer IT services in Utah!

Whether you’re looking for home computer repair or IT support for your business, look no further than Janadhi & Company in Ogden.

Janadhi & Company has earned dozens of online reviews with an average rating of 4.84 stars, an impressive Rating Score™ of 94.39 and a 2018 Top Rated Local award for being ranked among the top 10 computer IT services providers in all of Utah!

Here’s just one of the many five-star reviews their happy clients have given them:

“If you are ever looking for computer knowledge/assistance, Janadhi & Company is the best! Their knowledge and skills outweigh any of their competitors. I have used them to fix my own personal computer, business computer and my kids’ laptops. I would highly recommend this company for any computer needs. I even went through them to buy my computer when I was ready to upgrade. They are the best!” – Shawnell T

Not Your Average Computer IT Services Company

The team at Janadhi & Company truly cares about each and every one of their customers, and their customers can feel that. Janadhi & Company takes ownership of their team and their quality of work, and they always stand for what they say and what they do.

There are a lot of companies in town that people can turn to for computer repair, and there are a lot of other companies that offer wiring, networking and surveillance. But Janadhi & Company is one of the only companies that does everything so that their commercial clients can focus fully on running their business.

We asked the CEO of Janadhi & Company, Mel, why he does what he does. Here’s what he had to say:

“My goal is to make a difference using my God-given talent for understanding technology, as is the goal of my whole team.

Building Success Through Personal Relationships and Online Marketing

Mel credits Janadhi & Company’s solid online reputation to his team’s commitment to building personal relationships with each and every client. This has led to repeat business and referrals.

The team at Janadhi & Company wants every client to feel comfortable, no matter how big or small the service they need may be, and they make it a point to ask their clients for reviews. Janadhi & Company also gets their name out there by doing online marketing, which is their main source of growth, and by giving back to their community.

Here’s one example of how Mel and Janadhi & Company have given back:

Mel was visiting a domestic violence shelter and having conversations with the women who lived there about why they would return to an abusive relationship. Many of them said that they relied on their spouse’s income to get by. Mel took computers to the shelter and built them a computer lab. He also worked with a local college to find volunteers to go out and teach them how to use Word, Excel and Powerpoint, as well as entry-level computer skills, giving them the skills they need to be in a better spot to provide for themselves.

We asked Mel what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:

“Do the best job you can. Never do a sloppy job, and try to learn from each job you do so that you don’t make the same mistakes. Think about how you can make a difference in someone’s life.”


Congratulations to the team at Janadhi & Company for being a 2018 Top Rated Local award winner, and thank you so much, Mel, for taking the time to speak with us!

If you’re in need of computer IT services in Ogden, we highly recommend working with the experts at Janadhi & Company. Visit their website today!

Arizona’s Top Rated Local® Computer IT Services Award Winner: Fast Rhino

Top Rated Local® is pleased to announce that Fast Rhino is a 2018 award winner for computer IT services in Arizona!

From malware removal and data recovery to system diagnostics and troubleshooting, when you need computer IT services in Tucson, no company beats Fast Rhino.

Fast Rhino has earned dozens of online reviews with an average rating of 4.89 stars, an impressive 94.86 Rating Score™ and a 2018 Top Rated Local award for being rated among the top 10 computer IT service companies in all of Arizona!

Here is just one of the many five-star reviews they’ve received from their happy clients:

“I had a problem with Error Code 43, tried to find a solution online and ended up disabling my server connection. I called Fast Rhino, and within a day, Merlin from Fast Rhino arrived at my door and solved the problem. He was professional, knowledgeable and solved the problem within minutes. I highly recommend Fast Rhino!” – Wendy J

Not Your Average Computer IT Services Company

Clients at Fast Rhino are pleasantly surprised to learn that they offer a lot of services that other companies do not, and best of all, clients get a ton of services included in one low price. For example, when a client buys a computer at Fast Rhino, set-up, delivery, data transfer, installation, the first year of anti-virus software and a full, one-year warranty are all included.

Another thing that sets Fast Rhino apart is that they don’t force their clients to wait around for them by giving them appointment windows. When they say they’ll show up at 8 AM, they’ll show up at 8 AM.

The team at Fast Rhino is incredibly experienced, and they work hard to keep their clients informed so they feel good about their purchase. They live and breathe by their value proposition: Experience. Enjoyable. Computing.

We asked the owner of Fast Rhino, Merlin Benningfield, why they do what they do. Here’s what he had to say:

“We understand computers and know that many people need someone who not only understands but also who cares about their needs. There is an old saying that we live by every day and keep in mind with every customer interaction, ‘Customers don’t care how much you know; customers want to know how much you care.’”

Merlin also shared his personal story with us:

“I have always loved computers and IT services. My father was a programmer back in the 70s when most people had no idea what a programmer was or had even thought about it. I owned computers as a child and decided to use my passion by starting a computer business. Sherri and I have been in IT for more than 20 years, and we wanted to provide a service where there was a need.”

Building Success Through Great Customer Care

Merlin credits Fast Rhino’s strong online reputation to the fact that his team always make it a point to take really great care of their customers. They offer a ton of services to best meet their customers’ needs, and they never nickel and dime their customers.

Because the majority of their clients are older and haven’t left many reviews online before, it can be difficult to get them to leave reviews. However, they still ask their clients to leave reviews and try to make it as easy as possible for them to do so.

In addition to the growth that has come from Fast Rhino’s powerful online reputation, Merlin has grown the business through word-of-mouth referrals, and they are published in a local, community publication as well.

We asked Merlin what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:

“Spend time with your customers and really value their time. Customer service must be a priority. If you take care of your customers and put them first, success will inevitably follow.”


Congratulations to the team at Fast Rhino for being a 2018 Top Rated Local award winner, and thank you so much, Merlin, for taking the time to speak with us!

For all of your computer IT service needs in Tucson, we highly recommend Fast Rhino. Visit their website today to learn more!

Utah’s Top Rated Local® Computer IT Services Award Winner: CCW Technology & IT Services

Top Rated Local® is pleased to announce that CCW Technology & IT Services is a 2018 award winner for computer IT services in Utah!

Whether you’re looking for virus removal, data recovery or computer repair, there’s one company that stands above the rest in Salt Lake City — CCW Technology & IT Services.

CCW Technology has earned dozens of online reviews with an average rating of 5.00 stars, a stellar 96.00 Rating Score™ and a 2018 Top Rated Local award for being ranked number two out of all of the computer IT service providers in Utah.

Here is just one of the many five-star reviews that helped them get there:

“CCW Technology is a life saver! They came to our rescue in restoring some important files that were accidentally purged from a desktop. I cannot say enough about their professionalism and quality of work. 10 out of 10!” – Deborah K

Not Your Average Computer IT Services Company

There are so many things that set CCW Technology & IT Services apart from other companies in their industry.

For one, it’s not uncommon for people in the IT industry to talk down to their customers, but the staff at CCW Technology never does. They also don’t use a lot of industry jargon that people don’t understand; they talk to their customers in plain English so that they understand exactly what they’re getting out of the service they are paying for.

Another thing that sets CCW Technology apart is that they offer competitive prices. In fact, many of their customers mention how pleased they are with the affordability of CCW Technology’s services in their reviews, like this one:

“Definitely recommend Alan and his team at CCW! They were prompt in receiving me as a client. Their service was very professional, prices were great, and the turn-around time was excellent. The hard drive on my personal computer crashed, and they were able to help me copy the data over and get set up with a new drive. I was very impressed with how well they performed the service and kept me informed the entire way. A far better experience than I ever had with the Geek Squad. I will definitely call them again for any future computer issues I might have! Thank you!” – John

Building Success Through Unwavering Customer Service

We talked to the owner of CCW Technology & IT Services, Allen Crist, to find out how the company has managed to build such a strong online reputation. He credits it to his team’s commitment to doing good work, always listening to their clients and putting customer service first in everything they do.

Not only has the team’s unwavering customer service led to a strong online reputation, but it’s also led to a lot of referrals, which are the company’s main source of business.

We asked Allen what advice he has for other business owners looking to grow their business and build their reputation online. Here are his words of wisdom:

“It’s the same advice that we follow — do good work, and if you do that while treating your customers right, the reputation and profit will come.”


Congratulations to the team at CCW Technology & IT Services for being a 2018 Top Rated Local award winner, and thank you so much, Allen, for taking the time to speak with us!

If you’re looking for computer repair or IT services in Salt Lake City, we highly recommend working with CCW Technology & IT Services. Visit their website today to learn more!

Utah’s Top Rated Local® Computer IT Services Award Winner: Rios Computer Designs

Top Rated Local® is pleased to announce that, due to their impeccable Rating Score™, Rios Computer Designs is a 2018 award winner for computer IT services in Utah.

If you’re looking for expert computer repair or IT services in West Jordan and the surrounding areas, there’s no better company to turn to than Rios Computer Designs (RCD).

With an emphasis on efficiency, RCD has earned dozens of positive reviews with an average rating of 4.84 stars, an impressive 96.40 Rating Score and a 2018 Top Rated Local award for being the number one computer IT services company in Utah! Here’s one of the many five-star reviews that helped them get there:

“Our computer just died one morning. It was awful. I had our whole lives on there, and stupidly, I hadn’t been making a habit of backing things up. We took our Mac to the nearest computer repair place and learned pretty quickly what a mistake it is to choose convenience over quality. After three weeks, they told us they couldn’t recover anything. The hard drive was just too damaged. I cried. And then, I thought I’d take a stab in the dark and try this little store an hour away that had fantastic reviews. I dropped off the damaged hard drive on a Friday evening, and Ramon had recovered ALL my photos, videos and documents by Saturday afternoon. I seriously almost kissed him. And I would have paid five times what he charged. Excellent service for a great price. I’m sending everyone I know there.” – Megan M

Not Your Average Computer Services Company

RCD isn’t just another computer retail and service company; they’re a company that’s focused on all types of technology. They can do everything from fixing and programming computers to building websites, managing servers and providing IT services. Best of all, they have the experience and expertise to work with almost any kind of electronic product. No matter what their customers need, the team at RCD is dedicated to helping them find the best solution.

Additionally, computer service retail stores, like RCD, aren’t as common as they used to be, giving RCD the chance to provide a much-needed service to its customers.

We asked the owner of RCD, Ramon Rios, why he does what he does. This is what he had to say:

“I got my first computer in 1997. I told my grandfather that I liked computers and that I wanted to work with them. Eventually, I took a vocational path in high school that allowed me to explore computer repair. After that, I got my degree from Inter-American University in Puerto Rico in technology.”

Building Success Through Customer Services and Online Marketing

When asked how RCD has managed to build such a strong online reputation, Ramon credits the company’s focus on good customer service and the team’s dedication to creating a positive experience for every customer. They also ask their customers for reviews whenever they can.

In addition to the growth that comes from their many reviews and wonderful online reputation, RCD does a lot of online marketing, which helps to drive a good amount of business their way. They used to do print advertising, but they stopped in favor of advertising on Google, Facebook and KSL a few years ago.

There are so many other companies looking to grow their business and develop the kind of reputation that RCD has managed to build over the years, so we asked Ramon what advice he had for those business owners. Here are his words of wisdom:

“In 2019, you MUST have a website. Stop depending fully on recommendations; that’s not going to make you as successful as you like. Make sure you continuously update your website with blogs and new images. Get more personal with the clients, and make sure your services are personalized so your clients feel like you’re truly taking care of them.”


Thank you so much for taking the time to share your secrets to success with us, Ramon, and congratulations to the whole team at RCD for being a 2018 Top Rated Local award winner!

If you’re looking for computer repair services or IT support, we highly recommend RCD. Check out their website today!

Arizona’s Top Rated Local® Computer IT Service Award Winner: SofTech Computer of Prescott

Top Rated Local® is pleased to announce that SofTech Computer of Prescott is a 2018 award winner!

With an impressive Rating Score™ of 95.52 and tons of enthusiastic reviews from happy customers, SofTech Computer of Prescott has found a place among the top 10 computer and IT services in the entire state of Arizona. Committed to excellent service, the team at SofTech has made a substantial impact on their customers, so much so that many of them have left resoundingly positive reviews on a wide variety of platforms. These are a couple of our favorite reviews they’ve received:

“Fantastic service! Chris really knows his stuff. When my laptop wouldn’t start, a different outfit told me I’d have to ship it out and have the whole motherboard replaced. Chris fixed one small part where the power cord plugs in, and voila! Saved me a fortune. I had it back and working fine the next day. Cannot recommend [SofTech] enough.” -J.S.

“Great customer service! Super helpful! We were just passing through town and needed some help with one of our computers. They fixed the issue and took the time to show me how to prevent the problem from happening again. Best price in town also. Thank you, thank you, thank you!” -B.G.B

Not Your Average IT Repair Company

Owner, Chris Baker, took some time to chat with us about his company’s phenomenal online reputation. According to him, SofTech Computer of Prescott is so successful “because we will treat you the way we want to be treated. We have respect for our clients, [so] we will always treat people with respect.” Prioritizing people over profits, the team at SofTech always puts the needs of their customers first.

It is abundantly clear that SofTech customers choose them for their superior service, as well as their honesty. In our conversation with Chris, he expressed a desire to be a trustworthy company, one that doesn’t scam people, as others sometimes do. The SofTech team is dedicated to going above and beyond for the people they serve.

Building Success Through Unmatched Service

When we asked Chris about his company’s secret to a strong online reputation, he said, “We encourage our customers, if they had a really good experience, to leave reviews. We never offer discounts or bribe them. We always want [reviews to be left] when the client feels like it…”

As for advice to other companies that are looking to create an awesome online presence and reputation, Chris had this to say: “Pretend like every customer that comes through your door is your parent, brother, sister, cousin, or whoever you care about most. [Show them they are] wanted and needed, because they are supporting you. Treat everyone the way you want to be treated and you will always be successful…”


Congratulations to the team at SofTech Computer of Prescott for being a 2018 Top Rated Local award winner! And thank you, Chris, for reminding us how important it is to “be excellent to each other”.

Colorado’s Top Rated Local® IT Service Award Winner: Laptop Repair Castle Rock

We are ecstatic to announce that Laptop Repair Castle Rock is a 2018 Top Rated Local® award winner! Due to their hard work and dedication to their customers, as well as their unparalleled expertise, they’ve earned a phenomenal 96.68 Rating Score™! These are a couple of our favorite reviews they’ve received:

“[They’re] courteous, efficient, and they know their stuff. Very helpful in finding best fixes while being mindful of price. [I] had 3 different laptops fixed there (from low budget laptops to a very expensive one) and all worked well after. Glad they are in town. It’s like having a geek-buddy down the road.” -Jeff

“After years of downloading costly instant ‘fix-it’ software, my laptop was full of junk and slow. Combine this with a botched do-it-yourself job of installing an internal battery and my laptop was a mess. I’m so glad I decided to do what I should have done from the start; take my laptop to a pro that does this for a living. It’s like having a brand new laptop. I may not be a technical genius, but I was smart enough to take the laptop to Laptop Repair. Thanks for a great job!” -Bill

We spoke with manager, Duke, about Laptop Repair Castle Rock’s amazing reputation. Here’s what he had to say:

What is your secret to such a strong online reputation?

Our business is built on the idea of mutual respect from the ground level up and in every single aspect of our business, we keep that fundamental core value in mind. With that as our foundation, excellent customer service simply comes with the territory. When you consistently deliver excellent customer service, it inspires a great deal of loyalty and satisfaction in your customers, who then share their experiences with the community.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Compassion and dedication to excellence set us apart. Our customers aren’t just customers, they’re our friends, and we make every effort to treat them as we would a friend. Combined with over 10 years of experience in computer repair and general IT applications, we offer the best solutions and the best experience in local computer repair.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We enjoy helping our community and being a positive force within it. We know that things break and our current society would have you believe the best solution is to buy another one. Our team believes there is a better way. Guided by the fundamentals of “Reduce, Reuse, and Recycle”, we attempt to minimize the impact e-waste tends to have on the environment and economy.

Outside of building a strong online reputation, what else do you do to market and grow your business?

Word of mouth tends to be our second greatest draw with first-time customers, after various online sources of information. As I said before, our customers tend to want to share the experiences they have with us and we are constantly seeing friends and family of our other customers come in based on their recommendations.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

If you have a genuinely good and worthwhile product and you believe in it deeply enough, it will grow like any other thing that you invest yourself into. Remain humble and hardworking and success will find you.


Thank you for taking the time to speak with us, Duke! Congratulations to you and your entire team on your 2018 Top Rated Local award!

If you are looking for trustworthy tech repair, we highly recommend Laptop Repair Castle Rock! Visit their website for more information.