Maine’s Top Rated Local® Veterinarians Award Winner: Kennebunk Veterinary Hospital

Top Rated Local® is pleased to announce that Kennebunk Veterinary Hospital is an award winner for veterinarians in 2019.

If you are looking for a veterinary office that will care for your pet with excellence and compassion, look no further than this award-winning company!

Kennebunk Veterinary Hospital has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.98 stars, earning them an impressive Rating Score™ of 97.84 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and one of the top three veterinarians in Maine!

Here’s just one of their many five-star reviews:

“Outstanding, as always. The schedule runs on time; the office is immaculate, and the vets, techs and office staff are absolutely wonderful. [They] called me the same evening to relay my pet’s test results and to explain them to me in terms of what to watch and what not to worry about. My pets and I wouldn’t go anywhere else.” – R.B.

It is because of excellent reviews like this that Kennebunk Veterinary Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Practice

We were excited to learn all about Kennebunk Veterinary Hospital and how they have gotten where they are today, so we sat down with the Practice Manager, Eli.

The first thing we wanted to know was what it is that makes Kennebunk Veterinary Hospital stand apart from its competitors. Eli said that they focus on forming long-term relationships and doing preventative care. They take really good care of the pets that come to them and value them as members of the community.

Building Success And Giving Back

There are many businesses out there that are looking to build as impressive a reputation as Kennebunk Veterinary Hospital has managed to. We asked what their secret has been when it comes to building such a strong reputation and growing their business. Eli said that they have marketed locally and that it has been important for them to support their community through things, like scholarships.


Congratulations to Kennebunk Veterinary Hospital for being a 2019 Top Rated Local award winner, and special thanks to Eli for taking the time to speak with us!

Connecticut’s Top Rated Local® Veterinarians Award Winner: A Cat’s Place

Top Rated Local® is pleased to announce that A Cat’s Place is an award winner for veterinarians in 2019.

If you are looking for a veterinary clinic that specializes in caring for cats, look no further than this award-winning company!

A Cat’s Place has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 98.02 and a 2019 Top Rated Local award for ranking as one of the top three veterinarians in Connecticut!

Here’s just one of their many five-star reviews:

“I’ve been going to A Cat’s Place for years. They are always very caring, and seem to be genuinely concerned about my cat’s welfare. …Rather than forcing testing on us, they actually asked if the tests were something that I wanted to do, and explained why it would be helpful. I will continue to be a client for as long as I live in the area. By the way, I live in Bridgeport, so this isn’t super convenient, but the trade-off of excellence makes it worth while.” – C.D.

It is because of excellent reviews like this that A Cat’s Place is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Clinic

We were excited to learn all about A Cat’s Place and how they have gotten where they are today, so we sat down with the Manager, Jessica.

The first thing we wanted to know was what it is that makes A Cat’s Place stand apart from its competitors. Jessica told us that they specialize in cats, and can work with all kinds of felines, from the friendly ones, to the more aggressive. She said that their goal is to show compassion to the cats and their owners. They work with local shelters and offer free fix exams to newly adopted cats.

Building Success, Online And Off

A Cat’s Place has earned a wonderful reputation, so we asked Jessica what they have done to grow their business and get their name out. She said that word of mouth has been one of their main sources for new business, and said that reviews are important as well.

There are many businesses out there that are looking to build as impressive a reputation as A Cat’s Place has managed to. We asked if Jessica could share any expert advice with these companies. Here’s what she had to say:

“Give the best care, and make the customer happy. Have a Facebook page and Instagram account.”


Congratulations to A Cat’s Place for being a 2019 Top Rated Local award winner, and special thanks to Jessica for taking the time to speak with us!

Maine’s Top Rated Local® Veterinarians Award Winner: Gray-New Gloucester Animal Hospital

Top Rated Local® is pleased to announce that Gray-New Gloucester Animal Hospital is an award winner for veterinarians in 2019.

If you are looking for a veterinarian that will provide excellent and compassionate care for your pet, look no further than this award-winning company!

Gray-New Gloucester Animal Hospital has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 97.63 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three veterinarians in Maine!

Here’s just one of their many five-star reviews:

“I took my old blind dog, Raja, to see them. They were really kind to him, and gave me some new ideas for treating old ailments and keeping my senior dog comfortable. I will definitely stick with them!” – J.B.

It is because of excellent reviews like this that Gray-New Gloucester Animal Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinarian

We were excited to learn all about Gray-New Gloucester Animal Hospital and how they have gotten where they are today, so we sat down with the Office Manager, Rachel.

The first thing we wanted to know was what it is that makes Gray-New Gloucester Animal Hospital stand apart from its competitors. Rachel spoke highly of their team, saying that their doctors are the best and that they are always learning. She said that their crew enjoys their work and each other. They care deeply about the pets they work with and truly want to help pets.

When we asked her about their business mission, Rachel said:

“We just listen to people and their concerns about their pets. We want healthy, happy pets.”

Building Success With An Awesome Team

There are many businesses out there that are looking to build as impressive a reputation as Gray-New Gloucester Animal Hospital has managed to. We asked if Rachel could share any expert advice with these companies. Here’s what she had to say:

“The people you hire are the ticket. If people are not happy in their jobs, it shows. You need to take care of your people, and the rest takes care of itself.”


Congratulations to Gray-New Gloucester Animal Hospital for being a 2019 Top Rated Local award winner, and special thanks to Rachel for taking the time to speak with us!

Illinois’ Top Rated Local® Veterinarians Award Winner: Oakton Animal Hospital

Top Rated Local® is pleased to announce that Oakton Animal Hospital is an award winner for veterinarians in 2019.

If you are looking for a reliable and compassionate local veterinarian, look no further than this award-winning company!

Oakton Animal Hospital has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 99.65 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three veterinarians in Illinois!

Here’s just one of their many five-star reviews:

“I love this animal hospital. It is small enough where they can give special attention to my dog, Sadie, but they are big in care, and take care of my concerns and the health of my dog. I would highly recommend Oakton Animal Hospital!!!” – M.L.

It is because of excellent reviews like this that Oakton Animal Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Clinic

We were excited to learn all about Oakton Animal Hospital and how they have gotten where they are today, so we sat down with the Practice Manager, Jeannie Hortillano.

The first thing we wanted to know was what it is that makes Oakton Animal Hospital stand apart from its competitors. Jeannie told us about Dr. Glenn P. Ephraim, his experience, and what he hopes for this business:

“Dr. Glenn P. Ephraim, D.V.M. the practice owner, has over 26 years of experience and is well established. Dr. Ephraim believes in innovation and keeping up with the fast-changing pace of the times.”

She also told us a bit about their overall mission:

“We have a belief in how we want the practice handled. Every client is an individual, and we try to put ourselves in their shoes. We think of our clients and pets as if they are our own family. We offer a welcoming environment; pets are greeted by name, and our practice maintains a small-town feel. We maintain our grounding.”

Building Success, Online and Off

Oakton Animal Hospital has built up an incredible reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Jeannie told us that they have a referral program, and that their main focus is on community. She said:

“We are known for our great service, and we get the word out through a strong online presence.”

Of course, they have also seen the benefit of positive online reviews. When we asked Jeannie how they have gotten so many stellar reviews, she said:

“When you do your job, your customers will notice and share their experiences through reviews. We focus on developing meaningful relationships with our clients and their pets by giving individualized care and being consistent with our service.The feedback we get, we take to heart, both in what we are doing well and what we need to improve on.”

There are many businesses out there that are looking to build as impressive a reputation as Oakton Animal Hospital has managed to. We asked if Jeannie could share any expert advice with these companies. Here’s what she had to say:

“Listen to your clients, customers, and team. Ask for feedback, because the pulse of your business is your team and clients. People want to feel like they are being listened to and their feedback matters.”


Congratulations to Oakton Animal Hospital for being a 2019 Top Rated Local award winner, and special thanks to Jeannie for taking the time to speak with us!

Nevada’s Top Rated Local® Veterinarians Award Winner: Desert Hills Animal Hospital

Top Rated Local® is pleased to announce that Desert Hills Animal Hospital is a 2019 award winner for veterinarians in Nevada!

When you want professional care for your furry friend, there’s no better veterinary hospital to turn to in Sparks than Desert Hills Animal Hospital.

Desert Hills Animal Hospital has received more than 150 reviews on four verified sites with an average rating of 4.81 stars, earning them a tremendous Rating Score™ of 96.07 and a 2019 Top Rated Local award for ranking among the top 10 veterinarians in all of Nevada!

Here’s just one of their many five-star reviews:

“We have been taking our pets to Desert Hills for years. Dr. Brock and the entire staff are so wonderful, kind and patient. They truly care about the animals they see and always give us their full attention. We wouldn’t go anywhere else.” – Denise M.

A One-of-a-Kind Veterinary Hospital’s Secret to a Strong Online Reputation

Desert Hills Animal Hospital has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the Office Manager, Hillary Brown.

The first thing we wanted to know was what makes Desert Hills Animal Hospital unique compared to the many other veterinary hospitals in Nevada. Hillary told us that what sets us apart is the fact that Desert Hills is a place that can still feel like home. She told us about their dedication to customer service. They are small enough to know clients and their pets by name. Clients and pets are not just numbers to them; they really mean something.”

When we asked what the secret is to such a solid online reputation at Desert Hills Animal Hospital, Hillary pointed to their organic reviews, which are a result of their next-level service.

Making the World a Better Place by Treating Pets as Their Own

We also wanted to know what their mission is at Desert Hills Animal Hospital and how they work to make the world a better place. Here’s Hillary’s response:

“We believe in treating every patient as if they were our own pet and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible.”

Hillary went on to tell us that they give to the Boys and Girls Club every year.

Outside of building a powerful online reputation, Desert Hills Animal Hospital has grown through Facebook, but most of their business comes from word of mouth.

It’s clear that Hillary knows a thing or two about growing a business and building an online reputation. When we asked what advice she has for the other veterinary hospitals out there, she emphasized the importance of making your facility a comfortable place for both your clients and their pets.


Congratulations to the team at Desert Hills Animal Hospital for being a 2019 Top Rated Local award winner!

We highly recommend Desert Hills Animal Hospital in Sparks. Visit their website today!

Connecticut’s Top Rated Local® Veterinarians Award Winner: High Ridge Animal Hospital

Top Rated Local® is pleased to announce that High Ridge Animal Hospital is a 2019 award winner for veterinarians in Connecticut!

If you’re looking for compassionate, professional veterinary care in Stamford, look no further than High Ridge Animal Hospital.

High Ridge Animal Hospital has received hundreds of reviews with an average rating of 4.94 stars, earning them a phenomenal Rating Score™ of 97.44 and a 2019 Top Rated Local award for ranking among the top five veterinarians in all of Connecticut!

Here’s just one of the many five-star reviews that got them there:

“We have been bringing our dogs to High Ridge Animal Hospital for over 20 years. The staff are some of the most caring people you can ask for. They treat your animals like they are their own, and they advise you on treatments, or not, accordingly. They are very informative, and I must say that, over the years, we have been bringing our dogs there, and I have received quite an education. If you love your animals, I don’t believe you can find a better place for them for treatment and boarding.” – Skip A.

Not Your Average Veterinary Hospital

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Michelle Miller, Hospital Manager of High Ridge Animal Hospital.

To kick off our conversation, we asked Michelle about what makes High Ridge Animal Hospital unique compared to the many other veterinary hospitals in Connecticut. Michelle pointed to their atmosphere and culture, and said:

“We also do a lot of community outreach; we participate in Bark in the park and help rescues and abused animals with free check-ups and exams to help them get adopted into good families.”

We also asked Michelle about the High Ridge Animal Hospital mission and how they work to make the world a better place. Here’s her response:

“The mission of High Ridge Animal Hospital is to provide quality veterinary services to our clients and community. Our commitment to high standards and continuous quality improvement is evidenced by: recruiting and retaining excellent staff; affiliating with renowned institutions and specialists; communicating with our clients to improve our services in response to their needs; keeping on top of today’s and tomorrow’s technology and education (no matter how fast it moves) to ensure our patients always have the best tools available to them, and finally, to promote wellness, relieve suffering and pain, and to restore health as swiftly, safely, and humanely as it can be done while practicing veterinary medicine in adherence to the Veterinarian’s Oath.”

Building Success With the Right Staff

Michelle credits High Ridge Animal Hospital’s strong online reputation to their staff:

“We’ve had doctors here for over 30 years. We really care about our staff and treat them all with respect. In terms of the reviews, we use Demandforce to reach out to our patients after they have an appointment asking them about their experience.”

Outside of building a powerful online reputation, High Ridge Animal Hospital has grown through DemandForce and by posting pictures of puppies and animal memes on Facebook.

There are many business owners looking to grow their business and build their online reputation. Here’s Michelle’s expert advice for them:

“Be consistent. Be truthful. Be transparent. Show them you care.”


Congratulations to High Ridge Animal Hospital for being a 2019 Top Rated Local award winner, and thank you so much, Michelle, for taking the time to speak with us!

We highly recommend High Ridge Animal Hospital in Stamford. Visit their website today!

Nevada’s Top Rated Local® Veterinarians Award Winner: Great Basin Equine Medicine

Top Rated Local® is pleased to announce that Great Basin Equine Medicine is an award winner for veterinarians in 2019.

If you are looking for a reliable and highly-qualified veterinarian, look no further than this award-winning company!

Great Basin Equine Medicine has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 95.43 and a 2019 Top Rated Local award for ranking as one of the top 10 veterinarians in Nevada!

Here’s just one of their many five-star reviews:

“Dr. Shane Miller is an excellent veterinarian. I took my mare in for a lameness check and x-rays. Dr. Miller spent an enormous amount of time answering our endless questions concerning joint injections and the repercussions of those, and discussing Adequan and supplements. I felt that both Belle and our questions were important to him. He was not trying to hurry us out of his office. I give fivestars with an exclamation point to Dr. Miller!” – V.R.

It is because of excellent reviews like this that Great Basin Equine Medicine is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Office

We were excited to learn all about Great Basin Equine Medicine and how they have gotten where they are today, so we sat down with the owner, Dr. Shane Miller.

Great Basin Equine Medicine is able to stand out from other veterinary hospitals in the area because of their ethics, honesty, professionalism, and expertise in the field. Dr. Miller has over 30 years of experience, plus extensive education, and has done a surgical residency.

We asked if Dr. Miller would share the Great Basin Equine Medicine business mission with us. He said:

“Our mission is to provide the best, state-of-the-art care for horses.”

Building Success With Ethics and Honesty

Great Basin Equine Medicine has earned a phenomenal reputation over the years, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Dr. Miller said that their industry is huge, so word of mouth has been vital to their success. He said that they are also a referral practice, so they outreach to surrounding states because they feel they can provide the best possible service.

There are many businesses out there that are looking to build as impressive a reputation as Great Basin Equine Medicine has managed to. We asked if Dr. Shane Miller could share any expert advice with these companies. Here’s what he had to say:

“My advice would be to focus on ethics and honesty. I think people, in this day and age, we have so much non-human contact that it’s important to remember that our online reviews are still people-oriented. I feel that if you have great ethics and great honesty, people respect that, and as long as you deliver your service in the best possible way you can, that will lead to good reviews.”


Congratulations to Great Basin Equine Medicine for being a 2019 Top Rated Local award winner, and special thanks to Dr. Shane Miller for taking the time to speak with us!

Virginia’s Top Rated Local® Veterinarians Award Winner: Edinburgh Animal Hospital

Top Rated Local® is pleased to announce that Edinburgh Animal Hospital is a 2019 award winner for veterinarians in Virginia!

Your pet is a part of your family. Entrust their care to no one but the best by entrusting it to Edinburgh Animal Hospital in Chesapeake.

Edinburgh Animal Hospital has received hundreds of reviews on five verified sites with an average rating of 4.69 stars, earning them a tremendous Rating Score™ of 96.92 and a 2019 Top Rated Local award for ranking among the top 10 veterinarians in all of Virginia!

Here’s just one of their many five-star reviews:

“The staff and veterinarians are very professional, courteous and down to earth. I would recommend this location to anyone who is looking for an awesome place to bring their pets. They work with you as well on budget and give you a heads up on anything your pet needs.” – Samuel C.

A One-of-a-Kind Veterinary Hospital’s Secret to a Strong Online Reputation

Edinburgh Animal Hospital has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the Head Receptionist, Lisa.

The first thing we wanted to know was what makes Edinburgh Animal Hospital unique compared to the many other veterinary hospitals in Virginia. Lisa told us

“Our doctors genuinely care, and our owner, Dr. Campbell, has kept his prices consistent to help the community, rescue groups and anybody that we can. He cares a lot, and it really shows and people can tell.”

When we asked what the secret is to such a solid online reputation at Edinburgh Animal Hospital, Lisa pointed to their fantastic doctors.

Making the World a Better Place One Pet at a Time

We also wanted to know what their mission is at Edinburgh Animal Hospital and how they work to make the world a better place. Lisa shared with us that their goal is to make the world a better place one pet at a time.

Outside of building a powerful online reputation, Edinburgh Animal Hospital has grown solely through word of mouth, which Lisa says is a result of the great environment they’ve created for the owners and pets they serve.


Congratulations to the team at Edinburgh Animal Hospital for being a 2019 Top Rated Local award winner!

We highly recommend Edinburgh Animal Hospital in Chesapeake. Visit their website today!

Ohio’s Top Rated Local® Veterinarians Award Winner: Northridge Animal Clinic

Top Rated Local® is pleased to announce that Northridge Animal Clinic is a two-time 2019 award winner in Ohio!

If you’re looking for a veterinarian who will treat your pet like their own, look no further than Northridge Animal Clinic in Dayton.

Northridge Animal Clinic has received hundreds of reviews on six verified sites with an average rating of 4.80 stars, earning them a marvelous Rating Score™ of 97.96 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 veterinarians in all of Ohio!

Here’s just one of their many five-star reviews:

“My experience was great. That is why I drive from Delaware to Dayton for treatment for Sassy. Dr. Hapner is caring and in-tune with his ‘patients.’ Thanks to all the staff. They are helpful and friendly.” – Reba H.

Not Your Average Veterinary Clinic

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Dr. Hapner, the owner of Northridge Animal Clinic.

The first thing we wanted to know was what makes Northridge Animal Clinic a one-of-a-kind veterinary clinic in Ohio. Here’s what Dr. Hapner had to say:

“Our staff, from top to bottom, is all about caring for the patient. We do several follow-up phone calls to make sure what we are doing is working. We try to have a family-type atmosphere and make people feel more at home.”

Dr. Hapner went on to tell us that many of their staff members have been with them for 20-plus years and that they have low turnover.

We also asked Dr. Hapner what their mission is at Northridge Animal Clinic and how they work to make the world a better place. Here’s his response:

“Our goal is to provide every animal with top-notch care.”

Building Success Through Longevity

Dr. Hapner attributes Northridge Animal Clinic’s strong online reputation to their 50 years in business.

Outside of building a powerful online reputation, Northridge Animal Clinic has gotten their name out there through Facebook and their website, and by offering a senior discount and making small donations. However, most of their business comes from word of mouth:

“Clients enjoy us and tell their friends and family.”

Every business owner wants to build the kind of online reputation Northridge Animal Clinic has. When we asked Dr. Hapner what advice he has for those business owners, he said:

“It’s important to make everything visible. People don’t use the phone book; they want to do things digitally.”


Congratulations to the team at Northridge Animal Clinic for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Hapner, for taking the time to speak with us!

We highly recommend Northridge Animal Clinic in Dayton. Visit their website today!

Missouri’s Top Rated Local® Veterinarians Award Winner: Raintree Animal Health Center

Top Rated Local® is pleased to announce that Raintree Animal Health Center is a two-time award winner in 2019.

If you are looking for a veterinarian that will provide excellent care for your furry friend, look no further than this award-winning company!

Raintree Animal Health Center has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 98.44 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top three veterinarians in Missouri!

Here’s just one of their many five-star reviews:

“I was very impressed with the clinic and with the care my dog received. [They were] excellent with her exam, explained the situation to us, and tried to lower the cost of treatment… The entire staff was very friendly and helpful, and the clinic was very clean. I recommend RAHC with no hesitation.” – M.S.

It is because of excellent reviews like this that Raintree Animal Health Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinarian

We were excited to learn all about Raintree Animal Health Center and how they have gotten where they are today, so we sat down with the Practice Manager, Kim Placke.

Raintree Animal Health Center is a family-owned business that has been open since October of 2008. They are a one-stop-shop for your pets; they offer a cutting-edge facility where they can do most of the work in-house, as well as grooming and boarding.

We asked Kim if she could tell us a bit more about their business mission at Raintree, and she told us:

“We offer the highest quality of medical and surgical care. We treat clients with trust, honesty, and compassion, and we work as a team. We aim to be clean, safe, and friendly.”

Building Success By Following Their Passion

Raintree Animal Health Center has earned their incredible reputation without any help from advertising. Instead, they focus on their website and word of mouth. Kim said that their reviews happen organically.

There are many businesses out there that are looking to build as impressive a reputation as Raintree Animal Health Center has managed to. We asked if Kim could share any expert advice with these companies. Here’s what she had to say:

“Make sure that the passion is there. Do your research about the industry and business. Get some experience, and work with a mentor. Find best practices, and make your processes reflect that. Do your research, and find where you think your company is needed. Use local references, like the city council and the chamber of commerce. Work hard, and develop your core values to create a solid foundation.”


Congratulations to Raintree Animal Health Center for being a 2019 Top Rated Local award winner, and special thanks to Kim for taking the time to speak with us!