Category: Veterinarian

Florida’s Top Rated Local® Veterinarians Award Winner: Hiawassee Veterinary Clinic

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Hiawassee Veterinary Clinic is a 2019 award winner for veterinarians in Florida!

If you’re looking for an animal clinic in Orlando that will treat your pet like family, look no further than Hiawassee Veterinary Clinic.

Hiawassee Veterinary Clinic has received hundreds of reviews on five verified sites with an average rating of 4.93 stars, earning them a tremendous Rating Score™ of 99.33 and a 2019 Top Rated Local award for ranking among the top five veterinarians in all of Florida!

Here’s just one of their many five-star reviews:

“I only moved to town a couple of months ago, but because my cats have chronic health issues, I have already needed to visit the vet a few times. At Hiawassee, they are patient and thorough. Dr. Palm, especially, is very much a cat person, but I also have seen Dr. Alfonso, and he was great with my cats as well. My cats are still nervous about going to the vet, but they are very gentle with them here. From the front desk staff to the techs to the vets, everyone has been great, and nobody acts like I am being a pain when I have a million questions.” – A.H.

A One-of-a-Kind Veterinary Clinic’s Secret to a Strong Online Reputation

Hiawassee Veterinary Clinic has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Ashley, who is the head of reception and marketing.

The first thing we wanted to know was what makes Hiawassee Veterinary Clinic unique compared to the many other veterinary clinics in Florida. Ashley told us:

“We are a private practice with a fun, family environment. Our staff is made up of well-rounded, caring people who have a love for animals.”

When we asked what the secret is to such a solid online reputation at Hiawassee Veterinary Clinic, Ashley pointed to their team’s commitment to customer service and to the fact that they are always professional and operate with positive attitudes.

Ashely went on to say:

“It’s not about the money; it’s all about the animals’ health and clients’ education. We go above and beyond to find the best way possible to help the client. The Hiawassee Vet team’s overall customer service, education and experience speaks for itself. We love what we do here at Hiawassee Vet Clinic. We take animal welfare seriously.”

Making the World a Better Place by Prioritizing Animals

We also wanted to know what their mission is at Hiawassee Veterinary Clinic and how they work to make the world a better place. Ashley said:

“We make the world a better place by making the animals’ best interest our top priority and by educating our clients.”

Outside of building a powerful online reputation, Hiawassee Veterinary Clinic has grown by participating in community-based events.

It’s clear that Ashley knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Be active; be professional, and genuinely care.”

Congratulations to the team at Hiawassee Veterinary Clinic for being a 2019 Top Rated Local award winner!

We highly recommend Hiawassee Veterinary Clinic in Orlando. Visit their website today!

Washington DC’s Top Rated Local® Veterinarians Award Winner: Animal Clinic of Anacostia

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Animal Clinic of Anacostia is a two-time 2019 award winner in Washington DC!

From wellness exams and vaccinations to dental care, Animal Clinic of Anacostia has what it takes to keep your pet healthy and happy.

Animal Clinic of Anacostia has received more than 100 reviews on four verified sites with an average rating of 4.76 stars, earning them a remarkable Rating Score™ of 95.59 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one veterinary clinic in all of Washington DC!

Here’s just one of their many five-star reviews:

“The staff and doctor are excellent and caring. They don’t try to stack up the bill, and they [have a] genuine concern for your pet. [This is a] very professional and a well-run office. I like the first-come-first-served process because when my pup is sick or acting out of sorts, I can just bring her in and she will be seen.” – Carolyn L.

Not Your Average Veterinary Clinic

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Dr. Ashley.

The first thing we wanted to know was what makes Animal Clinic of Anacostia a one-of-a-kind veterinary clinic in Washington DC. Dr. Ashley told us that her aim is to provide the best experience for a client’s puppy or kitten and to ensure that they have their animal for its lifetime.

Dr. Ashley went on to say:

“For the current time, we are focused on wellness, routine care and older animals! For anything else, I am more than happy to give a recommendation on who to see! We like to have a dialogue with anyone who comes through the door. We are here to help your friend. We are here mornings and evenings daily for your pet’s needs.”

We also asked Dr. Ashley what her mission is at Animal Clinic of Anacostia and how she works to make the world a better place. Here’s her response:

“[My mission is] to keep the animals who come in front of me as healthy as possible. Some people come in with a lot of knowledge, and they are quite well aware of what to do and how to do it. Then there is the opposite end of the spectrum, and that’s where I really make a monumental impact. I help others choose the best breed of dog to help fit their personalities. I educate my clients in every way I possibly can to increase the quality of life for themselves and their pets.”

Building Success by Following the Golden Rule

Dr. Ashley attributes Animal Clinic of Anacostia’s strong online reputation to her commitment to treating people the way she would want to be treated:

“I provide my client’s animal with the highest level of care possible! I try to ‘see’ everyone who comes through my door instead of just ‘looking’ at them…”

Outside of building a powerful online reputation, Animal Clinic of Anacostia has gotten their name out there through a small amount of advertising.

Every business owner wants to build the kind of online reputation Animal Clinic of Anacostia has. When we asked Dr. Ashley what advice she has for those business owners, she said:

“Small business is tough, and you have to be prepared to take the bitter with the sweet. You aren’t going to make a lot of money initially. Pick a good location; know the ins and outs of your industry. Hire like-minded people to collectively work towards a goal with you.”

Congratulations to the team at Animal Clinic of Anacostia for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Ashley, for taking the time to speak with us!

We highly recommend Animal Clinic of Anacostia. Visit their website today!

New Hampshire’s Top Rated Local® Veterinarians Award Winner: North Hampton Animal Hospital

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that North Hampton Animal Hospital has won two 2019 awards in New Hampshire!

From wellness care to pet dentistry and microchipping, North Hampton Animal Hospital has what it takes to meet your veterinary needs.

North Hampton Animal Hospital has received hundreds of reviews on four verified sites with an average rating of 4.97 stars, earning them a stellar Rating Score™ of 97.73 and two 2019 Top Rated Local awards for ranking among the top 75 businesses and the top five veterinarians in all of New Hampshire!

Here’s just one of the many five-star reviews that got them there:

“This is the best place to go for animal care. I have brought my animals to Dr. Kelleher for 30 years. We are very fortunate to have such a great group of veterinarians in this area.” – Kristen D.

Not Your Average Veterinary Clinic

Mary Ann Stoddard, Office Manager at North Hampton Animal Hospital, took a few minutes out of her day to tell us a little more about this one-of-a-kind veterinary clinic and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Mary Ann what it is that sets North Hampton Animal Hospital apart from their competition in New Hampshire. Here’s what she had to say:

“I truly believe that we have the four best veterinarians in the state of New Hampshire and that we provide the best service to our clients. We try to treat each client just as if we would want our own animals treated, and we try to provide the best medicine possible and to be honest with our clients about what is best for their animals.”

Mary Ann went on to tell us that North Hampton Animal Hospital was founded in 1986 and has grown to 15 employees and four veterinarians.

We also wanted to know why they do what they do at North Hampton Animal Hospital and how they give back and make the world a better place. Here’s Mary Ann’s response:

“We do a lot with the Center for Wildlife, and Dr. Means is their vet. We do a lot of wildlife care with raptors, porcupines, turtles, all sorts of birds, squirrels, bats, etc.”

Building Success by Providing the Best Service Possible

When we asked Mary Ann about North Hampton Animal Hospital’s secret to such a strong online reputation, she said:

“We provide the best service possible, and we use DemandForce, which will send out questionnaires after clients have been in to get feedback on anything we can improve on and then will ask them to leave us a review.”

Outside of building the kind of online reputation any business owner would envy, North Hampton Animal Hospital has spread the word about who they are and what they do through word of mouth from their happy clients.

There are so many business owners out there looking to build the kind of online reputation North Hampton Animal Hospital has. Here’s the expert advice Mary Ann has for them:

“If you are not an expert in marketing, find a company that can do that for you for a reasonable price.”

Congratulations to the team at North Hampton Animal Hospital for being a 2019 Top Rated Local award winner, and thank you so much, Mary Ann, for taking the time to speak with us!

We highly recommend North Hampton Animal Hospital. Visit their website today!

New York’s Top Rated Local® Veterinarians Award Winner: Killewald Small Animal Hospital

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Killewald Small Animal Hospital is a 2019 award winner for veterinarians in New York!

From preventative care to laser therapy, Killewald Small Animal Hospital has what it takes to meet your pet care needs in Amherst.

Killewald Small Animal Hospital has received hundreds of reviews on four verified sites with an average rating of 4.96 stars, earning them an excellent Rating Score™ of 97.56 and a 2019 Top Rated Local award for ranking among the top five veterinarians in all of New York!

Here’s just one of their many five-star reviews:

“I absolutely love Killewald Small Animal Hospital. The staff is amazing, and their services are outstanding. Each of the employees has taken the time to get to know me personally, as well as my family, whom I referred to them. They took amazing care of my baby girl, Hilda, when she had to have surgery and were incredibly supportive when I had to put her down. Any time I need to stop in for something, they always ask how my animals and family are and make me feel comfortable and cared for. I can honestly say that they are the best veterinary office I have ever gone to, and I can’t imagine ever going to another office. Thank you for everything you have done so far, Killewald, and thank you for all that you will do in the future!” – Livia W.

A One-of-a-Kind Veterinary Clinic’s Secret to a Strong Online Reputation

Killewald Small Animal Hospital has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with Hospital Manager, Stephanie Wilamowski.

The first thing we wanted to know was what makes Killewald Small Animal Hospital unique compared to the many other veterinary clinics in New York. Stephanie told us:

“I’ve worked at a few different clinics, so I’ve seen the different types of people that are in this field. I think our office offers authenticity. All of our employees are truly passionate about the clients’ needs. Our team here is very dedicated to their work. We aren’t in it for the wrong reasons. We want to help the patients to the best of our abilities. A lot of our clients enjoy coming in, because we make it a point to know everyone’s first and last names.”

When we asked what the secret is to such a solid online reputation at Killewald Small Animal Hospital, Stephanie pointed to the fact that they are always genuine and transparent with their clients, and that they offer the best veterinary services to every client who walks in the door.

Making the World a Better Place by Offering the Best Veterinary Care

We also wanted to know what their mission is at Killewald Small Animal Hospital and how they work to make the world a better place. Stephanie shared with us that their mission is to offer the best veterinary care to every patient who comes in, no matter the circumstances. They offer low-cost neuter control, and they help the community by working with several organizations in the area.

Outside of building a powerful online reputation, Killewald Small Animal Hospital has grown through word of mouth and social media.

It’s clear that Stephanie knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other veterinary clinics out there:

“The most important part of being in this field is being in it for the right reasons. It’s not a lucrative business, so you need to enjoy what you are doing. Have the state of mind and the right heart. Keep your employees and customers happy.”

Congratulations to the team at Killewald Small Animal Hospital for being a 2019 Top Rated Local award winner!

We highly recommend Killewald Small Animal Hospital in Amherst. Visit their website today!

Iowa’s Top Rated Local® Veterinarians Award Winner: Iowa Veterinary Wellness Center

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Iowa Veterinary Wellness Center has won two 2019 awards in Iowa!

If you’re looking for a veterinary center that takes an integrated, holistic approach to treating your pet, look no further than Iowa Veterinary Wellness Center in Des Moines.

Iowa Veterinary Wellness Center has received hundreds of reviews on five verified sites with an average rating of 4.96 stars, earning them a stellar Rating Score™ of 99.65 and two 2019 Top Rated Local awards for ranking among the top 20 businesses and the top five veterinarians in all of Iowa!

Here’s just one of the many five-star reviews that got them there:

“We just moved to the Des Moines area. We are very happy with the care our three Scottish Terriers have received. This is the first vet for our new puppy. We have had everything, from his microchip to regular care, done. Everyone is very friendly and professional. They are so well organized; we even pay for services right in the exam room. When we are done, they have an exit out to the parking lot, so we don’t have to pass back through the lobby with our rowdy Scotties.” – M.K.

Not Your Average Veterinary Clinic

Jessica Briggle, Practice Manager of Iowa Veterinary Wellness Center, took a few minutes out of her day to tell us a little more about this one-of-a-kind veterinary clinic and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Jessica what it is that sets Iowa Veterinary Wellness Center apart from their competition in Iowa. Jessica told us that they are a fear-free practice with a focus on client education, which helps their clients make more informed decisions. Their focus is on seeing their clients as individuals rather than numbers, and because they offer acupuncture, chiropractic care, Chinese herbs and essential oils in addition to traditional veterinary care, they are able to offer a larger toolset than most. Jessica shared with us that clients travel from all over the state to see them.

Jessica went on to say that they have a fantastic team who they wouldn’t trade for the world, and their team is the foundation that drives them forward.

We also wanted to know why they do what they do at Iowa Veterinary Wellness Center and how they give back and make the world a better place. Jessica told us about the many ways they give back, including partnering with a local rescue organization, participating in a fundraiser for Furry Friends and doing community outreach at kids’ camps.

Building Success by Selling Relationships Instead of Services

When we asked Jessica about Iowa Veterinary Wellness Center’s secret to such a strong online reputation, she attributed it to the fact that they sell relationships more than they sell services, they see clients as extended family and friends, they’ve created a home-like atmosphere and they always follow the Golden Rule.

Outside of building the kind of online reputation any business owner would envy, Iowa Veterinary Wellness Center has spread the word about who they are and what they do through word of mouth and the big sign that’s out in front of the clinic, which they are constantly updating with funny/quirky sayings. The sign gets a lot of attention, and recently, it read, “Voted better than Popeye’s new chicken sandwich.”

They have also gotten their name out there through their website, Google ads, videos, Facebook and reputation management.

Congratulations to the team at Iowa Veterinary Wellness Center for being a 2019 Top Rated Local award winner, and thank you so much, Jessica, for taking the time to speak with us!

We highly recommend Iowa Veterinary Wellness Center in Des Moines. Visit their website today!

Pennsylvania’s Top Rated Local® Veterinarians Award Winner: Brady’s Run Veterinary Hospital

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Brady’s Run Veterinary Hospital is a 2019 award winner for veterinarians in Pennsylvania!

If you’re looking for a veterinary hospital that will treat your pet with the compassion they deserve, look no further than Brady’s Run Veterinary Hospital.

Brady’s Run Veterinary Hospital has received almost 1,200 reviews with an average rating of 4.91 stars, earning them a fantastic Rating Score™ of 97.08 and a 2019 Top Rated Local award for ranking among the top five veterinarians in all of Pennsylvania!

Here’s just one of the many five-star reviews that got them there:

“We wouldn’t take our furry ones anyplace else. The staff and doctors here are very caring and truly know what’s going on. They are excellent at giving the proper diagnosis and never too busy to fully explain things or answer any questions we may have. The office staff and techs are awesome as well. [I] highly recommend [them]!!” – Louann C.

Not Your Average Veterinary Hospital

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Michelle Thompson, Business Manager at Brady’s Run Veterinary Hospital.

To kick off our conversation, we asked Michelle about what makes Brady’s Run Veterinary Hospital unique compared to the many other veterinary hospitals in Pennsylvania. Michelle shared with us:

“It’s not so much about the money with us. We’re looking out and trying to save our clients’ animals. They’re children to these clients, and we put that feeling first.”

We also asked Michelle about the Brady’s Run Veterinary Hospital mission and how they work to make the world a better place. Michelle told us about the many ways they give back to their community, including running a spay/neuter clinic every year — giving their community a chance to spay or neuter their pets for a minimal price — and by sponsoring a church and a girl’s softball league.

Building Success by Caring and Being Honest

Michelle credits Brady’s Run Veterinary Hospital’s strong online reputation to the fact that they truly care and are committed to being honest:

“We actually take care of the pet, and it’s not so much about the money. We treat everybody’s pet like our own. All of us really have been working here for years and years, so we have built a very trustworthy relationship with our clients.”

When we asked Michelle what Brady’s Run Veterinary Hospital has done in order to grow over the years, she said:

“To be honest with you, we stopped marketing or advertising. We’re just extremely, extremely busy…”

There are many business owners looking to grow their business and build their online reputation. Here’s Michelle’s expert advice for them:

“Just be caring and have compassion and understanding. Don’t be so robotic, so to speak…”

Congratulations to Brady’s Run Veterinary Hospital for being a 2019 Top Rated Local award winner, and thank you so much, Michelle, for taking the time to speak with us!

We highly recommend Brady’s Run Veterinary Hospital in New Brighton. Visit their website today!

Rhode Island’s Top Rated Local® Veterinarians Award Winner: Cowesett Animal Hospital

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Cowesett Animal Hospital is an award winner for veterinarians in 2019.

If you are looking for a veterinarian that will lovingly care for your furry companion, look no further than this award-winning company!

Cowesett Animal Hospital has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 99.61 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and one of the top three veterinarians in Rhode Island!

Here’s just one of their many five-star reviews:

“Kind, caring, and compassionate is how I would describe the vets and the staff at Cowesett Animal Hospital. They are always attentive, professional, and understanding. They saved one of my dog’s life several times and treated my other dogs, keeping them all happy and healthy. You can’t do better!” – A.M.

It is because of excellent reviews like this that Cowesett Animal Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Clinic

We were excited to learn all about Cowesett Animal Hospital and how they have gotten where they are today, so we sat down with the Office Manager, Kimberly Mascarella.

The first thing we wanted to know was what it is that makes Cowesett Animal Hospital stand apart from its competitors.

“The difference comes from the staff and the way we work together. There can be turmoil, and it can be a stressful environment, so having a staff that works together as a team makes a huge difference. It also comes from our owners and full-time doctors; they set the precedent and give us a good example to follow.”

Wea sked Kimberly to tell us a bit more about the Cowesett Animal Hospital business mission, and she said:

“Our mission is to achieve the highest quality of life for each patient and client; we provide our clients with education and a personalized approach to assist them as partners in their pet’s healthcare. Our practice will reflect our commitment to the highest ethical standards.”

Building Success And Putting Clients First

In addition to building the kind of online reputation that any small business would envy, Cowesett Animal Hospital has spread the word about who they are and what they do mostly thanks to word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Cowesett Animal Hospital has managed to. We asked if Kimberly could share any expert advice with these companies. Here’s what she had to say:

“Put the patients’/clients’ needs first and make that be your mission. The way we got to where we are is by the doctors and the owners focusing on the patient first and doing what they know is right. Stay true to who you are!”

Congratulations to Cowesett Animal Hospital for being a 2019 Top Rated Local award winner, and special thanks to Kimberly for taking the time to speak with us!

Oklahoma’s Top Rated Local® Veterinarians Award Winner: McGee Street Animal Hospital

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that McGee Street Animal Hospital is an award winner for veterinarians in 2019.

If you are looking for a veterinarian that will care for your furry companion, look no further than this award-winning company!

McGee Street Animal Hospital has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 98.01 and a 2019 Top Rated Local award for ranking as one of the top 10 veterinarians in Oklahoma!

Here’s just one of their many five-star reviews:

“It was my first time bringing my dog to McGee Street Animal hospital, and it was wonderful. [The doctor and vet techs were] super informative. They made my pooch feel loved, even when getting shots, and it was a great experience overall. I would recommend them to anybody looking for a veterinarian.” – E.T.

It is because of excellent reviews like this that McGee Street Animal Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Clinic

We were excited to learn all about McGee Street Animal Hospital and how they have gotten where they are today, so we sat down with the Office Manager, Karry Winfield.

The first thing we wanted to know was what it is that makes McGee Street Animal Hospital stand apart from its competitors. Karry told us that they genuinely care about animals and customer satisfaction. They want customers to know that their pets are safe and loved in their facility. They do all they can to give the best possible care to every pet they come in contact with, even when that means making time in an already full schedule.

Kerry told us about another service they offer:

“We do offer boarding as well, and our staff is amazing. They brush them, play with them, and we have frisbees and tennis balls. The staff will lay with nervous pets in their kennels to comfort them. Our staff just really cares about animals. They are just top-notch. They have the ability to notice if an animal is in distress, or if an animal has an emergency, and we have the resources to get a tech or a doctor in to care for the animal. They are well-trained in a wide variety of services.”

A part of what makes McGee Street Animal Hospital so special is the long list of services they offer. They provide laser therapy treatment to help animals with post-surgical recovery time, TTA (Tibial Tuberosity Advancement) surgeries, and underwater therapy.

In addition to everything else they do, McGee Street Animal Hospital also offers DNA tests for rescue dogs!

Building Success And Giving Back

In addition to building the kind of online reputation that any small business would envy, McGee Street Animal Hospital has spread the word about who they are and what they do through word of mouth and from referrals from vets that do not offer the services McGee Street does. They also do what they can to give back to the community by taking care of rescue dogs and police dogs. Any time they have extra supplies, they will donate them to the Humane Society of ASPCA.

Karry also told us about how they get their clients involved:

“We have a pink Christmas tree in our office that has become a permanent staple. We are going to start doing little contests with different prizes, one of them being a picture-taking with our staple pink tree!”

There are many businesses out there that are looking to build as impressive a reputation as McGee Street Animal Hospital has managed to. We asked if Karry could share any expert advice with these companies. Here’s what she had to say:

“It’s all about the service you give to your customers.”

Congratulations to McGee Street Animal Hospital for being a 2019 Top Rated Local award winner, and special thanks to Karry for taking the time to speak with us!

Maine’s Top Rated Local® Veterinarians Award Winner: Brackett Street Veterinary Clinic

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Brackett Street Veterinary Clinic is a two-time 2019 award winner in Maine!

If you’re looking for a veterinary clinic in Portland that will care for your pet as their own, look no further than Brackett Street Veterinary Clinic.

Brackett Street Veterinary Clinic has received more than 1,000 reviews on five verified sites with an average rating of 4.92 stars, earning them a marvelous Rating Score™ of 99.19 and two 2019 Top Rated Local awards for being ranked among the top 10 businesses and the number one veterinarian in all of Maine!

Here’s just one of their many five-star reviews:

“Dr. Ferral was lovely — even when my animal is sick and needed to be referred to a specialist, the vet, tech and reception staff were very kind, were good with my cat and spoke in easily understandable terms about what was needed.” – Lorraine K.

Not Your Average Veterinary Clinic

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Sue Marshall, Hospital Manager at Brackett Street Veterinary Clinic.

The first thing we wanted to know was what makes Brackett Street Veterinary Clinic a one-of-a-kind veterinary clinic in Maine. Here’s what Sue had to say:

“One of the things our staff is known for is compassion, from the front desk to the technique to the doctor, and also, the ability of the staff to educate the client to make the best decision for both of them. We know you love your pets; we want you to be able to love them longer.”

Sue went on to add:

“We utilize new, advanced equipment, including ultrasound, dental x-ray and cold laser. We offer integrated services, including acupuncture. And because we are always focused on the pet’s well-being, some of our staff is working on fear-free certification. If that weren’t enough, we also offer two locations — our main hospital at 192 Brackett Street and a second one at 119 Bishop Street, Portland. Our newer Bishop Street facility offers the same great staff and doctors, but has a great ‘off-the-highway’ location — with DRIVE UP parking.”

We also asked Sue what their mission is at Brackett Street Veterinary Clinic and how they work to make the world a better place. Here’s her response:

“Our mission is to educate our clients to a point where they can help prevent disease and geriatric disorders for as long as possible, so they get to enjoy their time with their four-legged friend for longer and in better condition. We utilize a rescue discount, so we can work with the smaller rescues so that they can provide healthcare for the animals in their care.”

Building Success by Following Up

Sue attributes Brackett Street Veterinary Clinic’s strong online reputation to their commitment to sending out follow-up emails to each of their clients.

Outside of building a powerful online reputation, Brackett Street Veterinary Clinic has gotten their name out there through community involvement:

“We participate in a couple of annual events, including Pet Rock in the Park. We pay to be part of the event, and the money brought in goes to pet cancer research. We also sponsor other local events, including Paws to Honor and Run for the Brave.”

Every business owner wants to build the kind of online reputation Brackett Street Veterinary Clinic has. When we asked Sue what advice she has for those business owners, she said:

“Keep your word. Work hard; earn and keep clients’ trust, and always put the patients first.”

Congratulations to the team at Brackett Street Veterinary Clinic for being a 2019 Top Rated Local award winner, and thank you so much, Sue, for taking the time to speak with us!

We highly recommend Brackett Street Veterinary Clinic in Portland. Visit their website today!

Pennsylvania’s Top Rated Local® Veterinarians Award Winner: William Penn Veterinary Hospital

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that William Penn Veterinary Hospital is an award winner for veterinarians in 2019.

If you are looking for a veterinary clinic that will offer compassionate care for your pet, look no further than this award-winning company!

William Penn Veterinary Hospital has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 98.17 and a 2019 Top Rated Local award for ranking as one of the top three veterinarians in Pennsylvania!

Here’s just one of their many five-star reviews:

“This is the greatest veterinary hospital in Easton, Pennsylvania. The level of care and love they have for your pet getting well is overwhelming. The doctor and staff are wonderful. I love these guys. I love my animals, and they deserve the best.” – S.W.

It is because of excellent reviews like this that William Penn Veterinary Hospital is now able to call themselves a Top Rated Local award winner!

Not Your Average Veterinary Clinic

We were excited to learn all about William Penn Veterinary Hospital and how they have gotten where they are today, so we sat down with the Office Manager, Elaine.

The first thing we wanted to know was what it is that makes William Penn Veterinary Hospital stand apart from its competitors. Elaine said:

“We treat all our patients with compassion, are reasonably priced, and offer 24-hour service. We have a doctor that is on-call, who will take calls to help out your pet in the middle of the night. We have a very knowledgeable staff that always tries to help people and their pets.”

Elaine told us that, ultimately, their pricing and availability set them apart, and that their overall mission is to be compassionate and to keep pets healthy.

Their services include boarding, surgeries, and blood work, and their doctor works on all sorts of exotic pets, including chickens, lizards, parakeets, and more!

Building Success, Online And Off

William Penn Veterinary Hospital has earned a fantastic reputation, so we asked Elaine how they have managed to grow their business and get their name out. She told us that they have a Facebook and a website, and that a lot of their business comes from referrals and organic reviews.

There are many businesses out there that are looking to build as impressive a reputation as William Penn Veterinary Hospital has managed to. We asked if Elaine could share any expert advice with these companies. Here’s what she had to say:

“Just be compassionate, affordable, and give a great service.”

Congratulations to William Penn Veterinary Hospital for being a 2019 Top Rated Local award winner, and special thanks to Elaine for taking the time to speak with us!