Category: Carpet Cleaner

Top Rated Local® is pleased to announce that Teasdale Fenton is an award winner for carpet cleaners in 2019.

If you are looking for a family-owned and -operated carpet cleaner that will get your carpets looking like new, look no further than this award-winning company!

Teasdale Fenton has received thousands of overwhelmingly positive reviews across six different verified sites with an average rating of 4.67 stars, earning them an impressive Rating Score™ of 96.72 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Ohio!

Here’s just one of their many five-star reviews:

“They arrived on time and were courteous and well-mannered. The job was done quickly, and the carpets look beautiful. They even worked on some spots in a transition from one room to another that were not [scheduled] to get cleaned. [They were] just great!” – B.A.

It is because of excellent reviews like this that Teasdale Fenton is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaner

We were excited to learn all about Teasdale Fenton and how they have gotten where they are today, so we sat down with the Manager, Troy Purdin.

The first thing we wanted to know was what it is that makes Teasdale Fenton stand apart from its competitors. Troy lovingly boasted that their employees are the best in the business and said that, if it wasn’t for them, they wouldn’t be where they are today. He went on to tell us more about their core mission and how they work to always do the right thing and make each customer feel special:

“We believe in taking care of our community. We are the hometown guys. We have a saying on our sign: ‘We always do the right thing.’ That’s what we do in every situation. We do an average of 120 homes a day, six days a week. [Our mission is] to make every one of those people feel important.”

Building Success By Caring For The Community

Teasdale Fenton has earned a phenomenal reputation over the many years they’ve been in business, so we wanted to know what they have done to get their name out and grow their business. Troy told us that they sponsor golf outings for insurance agencies and frequently donate to charities. They also work closely with the fire department to offer whatever assistance they can to those in need. Teasdale Fenton has also benefited immensely from positive online reviews. Troy said that after every job, they make sure to ask for a review.

There are many businesses out there that are looking to build as impressive a reputation as Teasdale Fenton has managed to. We asked if Troy could share any expert advice with these companies. Here’s what he had to say:

“Make sure the job goes well; then, ask for that review.”

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Congratulations to Teasdale Fenton for being a 2019 Top Rated Local award winner, and special thanks to Troy for taking the time to speak with us!

Top Rated Local® is pleased to announce that Greener Steamer is the number one carpet cleaning company in all of Ohio for 2019!

For professional, effective carpet cleaning in Columbus, you won’t find a better company to work with than Greener Steamer.

Greener Steamer has received more than 100 reviews on four verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 99.00 and a 2019 Top Rated Local award for being ranked the number one carpet cleaning company in all of Ohio!

Here’s just one of their many five-star reviews:

“I would highly recommend this company. They gave me a specific arrival time, not a window, and came right at that time. They texted 15 minutes before the arrival time to say that they were on their way. The two young men doing the work were courteous, listened to my concerns about my carpet and addressed each one as best they could. The price is very reasonable for the high level of service.” – Ellen M.

Not Your Average Carpet Cleaning Company

We wanted to know what makes Ohio’s number one carpet cleaning company so special, so we took a few minutes to talk with the owner, Robert Nelson.

The first question we had for Robert was what makes Greener Steamer unique compared to their competition in Ohio. Here’s what he had to say:

“We’re not trying to reinvent the wheel here in terms of carpet cleaning. We’re just trying to eliminate some of the unnecessary steps in the procedure that can leave a bunch of residue behind in the carpet. That’s frankly not good for folks in their home or their kids or pets. …We know that, with abrasive chemicals and non-environmentally friendly products, there’s always going to be residue left behind after the process is done. We really pride ourselves on not doing that. We just focus on stripping out the dirt and contaminants that are left in the carpet from traffic and pets and kids rather than making the process fancy and adding all these different fragrances and products to the procedure.”

We also asked Robert about Greener Steamer’s mission and how they work to make the world a better place. Here’s his response:

“We’re providing a very budget-friendly carpet cleaning service that is environmentally and family safe. It’s a service that every home can benefit from, and because it’s a fair price, people can do it a little more frequently, therefore, prolonging the life of the carpet. It helps to prevent a lot of this stuff from ending up in a landfill. We truly do believe we can restore much of the carpet that some people generally will rip out prematurely. We kind of feel like we’re hitting this at all corners. We’re just trying to save people money and give them a good service.”

Building Success Through Quality Work

When we asked Robert what their secret is to such a strong online reputation at Greener Steamer, he said:

“…We don’t ask for reviews; they really just come based on the quality work that we do. …We do all digital invoicing. When a customer receives their digital invoice receipt after they pay, there’s an option to leave reviews or feedback directly to us on the receipt. …We pride ourselves on doing good, quality work. We stick to the basics… We’re comfortable walking away from each home believing that, not only did we get the carpet clean, but we didn’t leave anything behind.”

Apart from building the kind of online reputation any business would envy, Greener Steamer has spread the word about their service through word of mouth, which says something about the kind of service they provide for their customers.

Every business owner wants to grow their business and build their online reputation the way Greener Steamer has. Here’s Robert’s advice for them:

“You’ve got to be honest; you’ve got to provide a good, quality service that people need. But most importantly, you’ve got to meet their expectations. If you can’t meet their expectations, you have to be truthful about that and informative. You have to educate people as to why, and generally, people accept that. As long as everyone is on the same page, it’s a fairly easy thing to keep people happy. Be trustworthy. Be a company with integrity.”

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Congratulations to the team at Greener Steamer for being a 2019 Top Rated Local award winner, and thank you so much, Robert, for taking the time to speak with us!

We highly recommend Greener Steamer in Columbus. Visit their website today!

Top Rated Local® is pleased to announce that King of Kings Carpet Cleaning is a 2019 award winner for carpet cleaners in Ohio!

Make your carpets look like new again with the help of King of Kings Carpet Cleaning in Columbus.

King of Kings Carpet Cleaning has received more than 150 reviews on four verified sites with an average rating of 4.84 stars, earning them an incredible Rating Score™ of 96.43 and a 2019 Top Rated Local award for ranking among the top 10 carpet cleaners in all of Ohio!

Here’s just one of their many five-star reviews:

“I received excellent service from the very first phone call. I have a rental property, and they made the carpets look like brand new. [They were] very professional, prompt and [had] reasonable prices. I will use them again for sure.” – Nancy V.

Not Your Average Carpet Cleaning Company

Jonathan King, the owner of King of Kings Carpet Cleaning, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets King of Kings Carpet Cleaning apart from the many other carpet cleaners in Ohio. Jonathan — who has owned King of Kings for 24 years — and his team have a lot of knowledge about the business, and he knows how important it is for his clients to do business with someone they know, like and trust.

Jonathan told us that it’s their attention to detail that makes all of the difference. They don’t claim to have the lowest prices, nor do they have the highest prices, but they are the most detailed. Jonathan went on to add:

“The bitterness of poor quality is long remembered after the sweetness of low price is forgotten.”

We also wanted to know why they do what they do at King of Kings Carpet Cleaning and how they work to make the world a better place. Here’s what Jonathan had to say:

“Our passion is your healthy home.”

Building Success Through Great Service

When we asked Jonathan about King of Kings Carpet Cleaning’s secret to such a strong online reputation, he pointed to the great care they provide and to the fact that they really care about what they do:

“People take notice that you take a lot of pride and passion in what you do.”

Jonathan also makes it a point to send texts after jobs asking for reviews.

Outside of building the kind of online reputation any business owner would envy, King of Kings Carpet Cleaning has spread the word about who they are and what they do through direct mail marketing and by following up using postcards.

Clearly, Jonathan knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Have a system for getting those reviews!”

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Congratulations to the team at King of Kings Carpet Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Jonathan, for taking the time to speak with us!

We highly recommend King of Kings Carpet Cleaning in Columbus. Visit their website today!