Category: Senior Living Communities

Idaho’s Top Rated Local® Senior Living Communities Award Winner: The Canyons Retirement Community

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that The Canyons Retirement Community is a 2019 award winner for senior living communities in Idaho!

If you’re looking for the right continuing care retirement community in Twin Falls, look no further than The Canyons Retirement Community.

The Canyons Retirement Community has received dozens of reviews with an average rating of 4.62 stars, earning them a wonderful Rating Score™ of 90.17 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Idaho!

Here’s just one of their many five-star reviews:

“I love Canyons and their staff. The facility is warm and inviting. It has a very home-like feeling. I would definitely want my loved ones taken care of there!” – Kansas G.

Not Your Average Senior Living Community

We wanted to learn all about The Canyons Retirement Community and its impressive online reputation, so we took a few minutes to talk with Executive Administrator Jordan Hartman.

The first question we had for Jordan was what is it that sets The Canyons Retirement Community apart from their competition in Idaho. Here’s Jordan’s response:

“We really do care. A lot of times, myself and the staff are here for a reason outside of just earning a paycheck — we make sure we are here to serve others. The residents are the ones who are providing our paychecks, and we want to take care of them with kindness and care. We run this building as if it was our own parents or family members who were our residents. We also strive to bring in great food and activities. We have a culinary chef who brings in a variety of options for food, and we try to provide a multitude of activities that residents can participate in.”

We also wanted to know what their mission is at The Canyons Retirement Community and how they work to make the world a better place. Here’s what Jordan had to say:

“Our mission and vision is to find joy in the journey. There is a lasting joy that comes from providing a critical service to those facing difficulties and challenges with their health and in their lives. Additionally, we find great joy in providing quality jobs to our employees, and take great pride in striving to provide an excellent work environment. These are the things that provide lasting joy. …Our employees strive to have positive attitudes towards their duties and the facility. They will meet their personal expectations within their changing environment while maintaining our innovative differences in the industry through the utilization of new techniques and philosophies. Our objective is to confirm our commitment to the company through the use of our customer service philosophies, employee morale building, personal goals and projected timelines. These tools will be utilized in a manner that is both measurable and effective.”

Building Success by Caring About Their Residents and Staff

Jordan attributes The Canyons Retirement Community’s strong online reputation to the fact that they truly care about their residents and staff, to their great food and beautiful building, and to their culture and environment. He added:

“Whenever we hire individuals, we let them know that we believe in taking care of every staff member and every resident.”

Outside of building a powerful online reputation, The Canyons Retirement Community has gotten their name out there by constantly sharing and connecting with their community through social media, and by throwing events, including block parties, car shows, ice cream parties and so much more! Jordan also pointed to Jess Tolle, who he says does a great job of handling the marketing for The Canyons, as well as their sister company, Serenity Transitional Care. He went on to say:

“We love putting on events for the community, our staff members/residents and their families. We try to do social events weekly, and we like to give off the family vibe. We make sure everyone feels valued and appreciated, and like they’re a part of our family.”

There are so many business owners out there looking to build the kind of online reputation The Canyons Retirement Community has. Here’s Jordan’s expert advice for them:

“It’s all about having the right people with you — having the trust that those with you are going to do their job. You also have to enjoy what you do. If you enjoy what you do, it makes you work harder. Having the right people in place brings success and makes our lives easier. Our staff is excellent at what they do and makes our community a delight to be a part of.”

Congratulations to the team at The Canyons Retirement Community for being a 2019 Top Rated Local award winner, and thank you so much, Jordan, for taking the time to speak with us!

We highly recommend The Canyons Retirement Community in Twin Falls. Visit their website today!

Idaho’s Top Rated Local® Senior Living Communities Award Winner: Rosetta Assisted Living

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Rosetta Assisted Living is a 2019 award winner for senior living communities in Idaho!

If you’re looking for the right assisted living for yourself or a loved one, look no further than Rosetta Assisted Living in Pocatello.

Rosetta Assisted Living has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a fantastic Rating Score™ of 92.00and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Idaho!

Here’s just one of the many five-star reviews that got them there:

“The whole staff was outstanding. Their attitude was very positive and always focused on caring for their residents. I highly recommend this facility and appreciate the excellent care they gave my father.” – Ann O.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Katie Brahosky, facility manager at Rosetta Assisted Living.

To kick off our conversation, we asked Katie about what it is that makes Rosetta Assisted Living unique compared to the many other senior living communities in Idaho. Katie told us:

“We offer top-notch care to people with Alzheimer’s and dementia. We have a wide variety of people come into the building who help with all aspects of care.”

We also asked Katie about the Rosetta Assisted Living mission and how they work to make the world a better place. Here’s her response:

“We share our residents with the community, both in the facility and outside of it.”

Building Success With First-Rate Caregivers

Katie credits Rosetta Assisted Living’s strong online reputation to their first-rate caregivers and always ask the families they serve if there’s anything they can do. She added:

“We actively seek reviews from families that are happy to leave reviews.”

Outside of building a powerful online reputation, Rosetta Assisted Living has grown by networking with hospitals and other facilities. Katie added:

“With only 16 beds available and an average stay of 18 to 24 months, we don’t have to pursue a lot of advertising beyond patient and professional referrals.”

There are many business owners looking to grow their business and build their online reputation. Here’s Katie’s expert advice for them:

“Know your business. What are you in business to accomplish? Figure that out, and then execute.”

Congratulations to Rosetta Assisted Living for being a 2019 Top Rated Local award winner, and thank you so much, Katie, for taking the time to speak with us!

We highly recommend Rosetta Assisted Living in Pocatello.

Arizona’s Top Rated Local® Senior Living Communities Award Winner: Lake View Terrace

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Lake View Terrace is a 2019 award winner for senior living communities in Arizona!

If you’ve been searching for a memory care community for your loved one that promotes wellness and independence, look no further than Lake View Terrace in Lake Havasu City.

Lake View Terrace has received dozens of reviews with an average rating of 4.89 stars, earning them a tremendous Rating Score™ of 94.94 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Arizona!

Here’s just one of the many five-star reviews that got them there:

“Lake View Terrace Memory Care is a wonderful and loving home for people with dementia. It was our mom’s home for the last years of her life. She really enjoyed living there and participating in their appropriately planned activities and outings. She also enjoyed the frequent singers and entertainers. We visited her often, and every time we went, she was always clean, dressed and happy. The caregivers are sooo amazingly patient and loving, and generous with their hugs and optimism. It was a difficult decision to make when we finally decided to have her move to Lake View, but it was the best decision we made…” – Sandy D.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Sarah, marketing director at Lake View Terrace.

To kick off our conversation, we asked Sarah about what it is that makes Lake View Terrace unique compared to the many other senior living communities in Arizona. Sarah told us:

“Serving our seniors is not just a job for those who work here. The staff is fully committed to a lifestyle of care. We strive to give our residents everything that they need to live fully for the rest of their lives — however long or short that may be.”

We also asked Sarah about the Lake View Terrace mission and how they work to make the world a better place. Here’s her response:

“Our mission statement is: ‘It can be different… let us show you how.’ We do lots of fundraising to always stay connected and support our local community.

Sarah went on to tell us that she’s a team member ambassador who volunteers for large events and that her goal is to help everybody and works to find solutions for individuals who may not be the best fit for Lake View Terrace.

Building Success by Providing the Best Possible Care

Sarah credits Lake View Terrace’s strong online reputation to their commitment to providing the best possible care:

“Our caregivers practice devoting 100 percent of their focus to the residents at all times. We also get involved in local community events whenever possible.”

Outside of building a powerful online reputation, Lake View Terrace has grown by actively posting on social media; however, the business is always looking for different ways to grow. Sarah added:

“We’re located in a small town, so word of mouth is everything. We always encourage prospects to do their due diligence and even research competitors as a way of establishing trust. Whenever possible, we try to have friends and family of residents advocate for our services.”

There are many business owners looking to grow their business and build their online reputation. Here’s Sarah’s expert advice for them:

“Be true to your purpose…”

She also said that, when you have a product worth believing it, selling it comes naturally.

Congratulations to Lake View Terrace for being a 2019 Top Rated Local award winner, and thank you so much, Sarah, for taking the time to speak with us!

We highly recommend Lake View Terrace in Lake Havasu City. Visit their website today!

Florida’s Top Rated Local® Senior Living Communities Award Winner: Buena Vida Estates

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Buena Vida Estates is an award winner for senior living communities in 2019.

If you are looking for a compassionate and worry-free senior living community for you or a loved one, look no further than this award-winning company!

Buena Vida Estates has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 94.89 and a 2019 Top Rated Local award for ranking as one of the top five senior living communities in Florida!

Here’s just one of their many five-star reviews:

“It is their team that makes the greatest difference. It is very apparent that they care about every client. They have beautiful surroundings and a very clean atmosphere.” – M.H.

It is because of excellent reviews like this that Buena Vida Estates is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Buena Vida Estates and how they have gotten where they are today, so we sat down with the Director of Marketing, Teri Brant.

The first thing we wanted to know was what it is that makes Buena Vida Estates stand apart from its competitors. Teri said that the kind of contract they have offers people peace of mind and security. She said:

“We are the only continuing care retirement community in Brevard County; our residents will never be asked to leave regardless of financial or medical reasons.”

Teri went on to tell us more about the business mission at Buena Vida Estates, saying:

“‘Buena vida,’ translated from Spanish to English, means, ‘good life.’ Our mission is to provide our residents with the highest quality of life by providing a safe environment, service, and programs for successful aging. We are enriching the lives of those we serve at Buena Vida Estates and in Brevard County with compassion, respect, excellence, and integrity. We take ownership and pride in everything we do, and recognize that good people make the difference and are the key to our success.”

Building Success And Giving Back

Buena Vida Estates has earned a fantastic reputation, so we asked Teri how they have managed to grow their business and get such great reviews. She said that providing a great product naturally leads to reviews and referrals.

In addition to building the kind of online reputation that any small business would envy, Buena Vida Estates has spread the word about who they are and what they do by partnering with a marketing company and having a strong presence on social media sites, like Facebook, Instagram, LinkedIn, Google, and Yelp. They also find ways to give back to the community, where they sponsor non-profit events, participate in the Chamber of Commerce and the Rotary Club, and by offer a Veteran’s discount.

There are many businesses out there that are looking to build as impressive a reputation as Buena Vida Estates has managed to. We asked if Teri could share any expert advice with these companies. Here’s what she had to say:

“[Success] is relationship-based; that is what we have done over 20 years. You have to have a presence online and in the community. Be involved in the community and with non-profits.”

Teri ended our conversation with this heatfelt shoutout:

“I want to give a shoutout to our management team! We have a sales counselor that has been here for 16 years, and our housekeeping director has been here for 30 years!”

Congratulations to Buena Vida Estates for being a 2019 Top Rated Local award winner, and special thanks to Teri for taking the time to speak with us!

New York’s Top Rated Local® Senior Living Communities Award Winner: GrandeVille Senior Living Community

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that GrandeVille Senior Living Community is a 2019 award winner for senior living communities in New York!

If you’re looking for a senior living community that will care for your loved one with compassion and professionalism, look no further than GrandeVille Senior Living Community.

GrandeVille Senior Living Community has received dozens of reviews with an average rating of 4.81 stars, earning them a wonderful Rating Score™ of 92.10 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of New York!

Here’s just one of their many five-star reviews:

“My dad was a resident at Grandeville Senior Living, and we could not have been more pleased! The staff is knowledgeable and so kind and caring. It has just been newly remodeled and looks beautiful. They always have activities going on and even a movie room with a popcorn machine! There is a library, a church and a hairdresser right on the premises! There are outdoor patios; when the weather is nice, you can go outside to visit. The food was delicious, and if Dad ever wanted a snack, someone would always take care of him! He was always so well cared for. I can’t thank the staff enough!!” – Debbie D.

Not Your Average Senior Living Community

We wanted to learn all about GrandeVille Senior Living Community and its impressive online reputation, so we took a few minutes to talk with the Administrator, Tina Brown, and the owner, Jeanine Mckay.

The first question we had for Tina and Jeanine was what is it that sets GrandeVille Senior Living Community apart from their competition in New York. Here’s Tina and Jeanine’s response:

“We have taken care of generations within the same family. We have many repeat customers who have entrusted us with the important task of taking care of their loved ones.”

We also wanted to know what their mission is at GrandeVille Senior Living Community and how they work to make the world a better place. Here’s what Tina and Jeanine had to say:

“We have a very strong commitment to family and to maintaining a family-like atmosphere. It is something we have worked very hard to preserve.”

Building Success With a Great Staff

Tina and Jeanine attribute GrandeVille Senior Living Community’s strong online reputation to their incredible staff:

“We have been here for a really long time; we opened 45 years ago. We have employees who have been here for many years, and I think that that is unique. We have a long-standing, committed staff. Our staff is really what makes us different.”

Outside of building a powerful online reputation, GrandeVille Senior Living Community has gotten their name out there through Facebook and other social media sites.

There are so many senior living communities out there looking to build the kind of online reputation GrandeVille Senior Living Community has. Here’s Tina and Jeanine’s expert advice for them:

“Basically, just build your social media presence; that is key in today’s marketing, and provide an environment of care for families and residents. You have to present your facility in a welcoming way and promote everyday events and activities to keep residents and families involved.”

Congratulations to the team at GrandeVille Senior Living Community for being a 2019 Top Rated Local award winner, and thank you so much, Tina and Jeanine, for taking the time to speak with us!

We highly recommend GrandeVille Senior Living Community in Rochester. Visit their website today!

Connecticut’s Top Rated Local® Senior Living Communities Award Winner: Middlewoods Of Farmington

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Middlewoods Of Farmington is an award winner for senior living communities in 2019.

If you are looking for a compassionate and excellent senior‌ ‌living community in Hartford, look no further than this award-winning company!

Middlewoods Of Farmington has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.60 stars, earning them an impressive Rating Score™ of 92.00 and a 2019 Top Rated Local award for ranking as one of the top five senior living communities in Connecticut!

Here’s just one of their many five-star reviews:

“My mother recently decided to do a 60-day trial. It took a full year for her to make that decision, and two days into her ‘trial,’ she doesn’t want to go back home!! The entire staff, and I truly mean everyone, has gone above and beyond to make the transition pleasant and easy. Middlewoods is a safe, clean, and caring facility, and I would highly recommend it to anyone.” – L.B.

It is because of excellent reviews like this that Middlewoods Of Farmington is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Middlewoods Of Farmington and how they have gotten where they are today, so we sat down with the Director of Community Relations, Ginny Brown.

The first thing we wanted to know was what it is that makes Middlewoods Of Farmington stand apart from its competitors. Ginny said that the non-profit part of their job is a big piece of what they do. They focus on helping people find what’s right for them, even if that means they help them look somewhere else.

Ginny also told us about how having the right staff makes a difference:

“Happy staff makes happy residents. We have a lot of staff longevity; we have people that have been here 10+ years.”

Ginny spoke about the importance of giving back to the community, starting with their residents and extending out from there. She said:

“We think it’s very important to make people feel like this is not their last chapter. We encourage that they have so much more to give, so we get people involved and give them purpose. We also do a lot of outreach in the outside community.”

She also shared the Middlewoods Of Farmington business mission:

“Our mission is to provide a continuum of services that supports health, independence, and dignity. We build this continuum on the belief that a relationship-centered philosophy best sustains body, mind, and spirit.”

Building Success And Community

In addition to building the kind of online reputation that any small business would envy, Middlewoods Of Farmington has spread the word about who they are and what they do by hosting community events, like luaus, identity theft seminars for seniors, and by sharing their space with neighbors.

Ginny told us about how it can be scary for people to make this transition, so she extends the invitation to do a trial run, which is something not all communities offer. She told us:

“Something I like to do for people is to offer people a trial stay option. It’s hard to move from home and start living with 70 people. I tell people to ask about our trial stay option, which is something that sets us apart from other communities.”

There are many businesses out there that are looking to build as impressive a reputation as Middlewoods Of Farmington has managed to. We asked if Ginny could share any expert advice with these companies. Here’s what she had to say:

“Be consistent, do the right thing, and always put the customers first. Listen, and follow-through.”

Congratulations to Middlewoods Of Farmington for being a 2019 Top Rated Local award winner, and special thanks to Ginny for taking the time to speak with us!

Tennessee’s Top Rated Local® Senior Living Communities Award Winner: Germantown Plantation Senior Living

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Germantown Plantation Senior Living is an award winner for senior living communities in 2019.

If you are looking for a senior living community that provides quality living in a beautiful environment, look no further than this award-winning company!

Germantown Plantation Senior Living has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 94.19 and a 2019 Top Rated Local award for ranking as the number one senior living community in Tennessee!

Here’s just one of their many five-star reviews:

“This is a wonderful place for seniors to live. They provide a lot of activities for them to participate in. The staff is wonderful! They are always smiling, helping, and keeping a close eye on the residents.” – J.C.

It is because of excellent reviews like this that Germantown Plantation Senior Living is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Germantown Plantation Senior Living and how they have gotten where they are today, so we sat down with the The Executive Director and Marketing Director of Germantown Plantation Senior Living.

The first thing we wanted to know was what it is that makes Germantown Plantation Senior Living stand apart from its competitors. We learned that they are a privately-owned and -operated business that does not charge a buy-in fee. They are well rounded in multiple departments, including nursing and nutrition.

Their company’s mission is:

“Giving the people the time that they so much deserve”

Building Success By Getting Referrals

Germantown Plantation Senior Living has earned a fantastic reputation, and we learned that they attribute most of their success to word of mouth and referrals from the families they work with and rehab clinics.

They wanted to make sure we share this advice with readers:

“Choosing a community is a personal preference. I encourage taking your time while making an educated decision to ensure the right choice for you and your loved one.”

Congratulations to Germantown Plantation Senior Living for being a 2019 Top Rated Local award winner!

Pennsylvania’s Top Rated Local® Senior Living Communities Award Winner: Bethany Village

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Bethany Village is the number one senior living community in all of Pennsylvania for 2019!

From assisted living to skilled nursing and memory support, Bethany Village in Mechanicsburg has what it takes to meet your needs.

Bethany Village has received dozens of reviews on multiple verified sites with an average rating of 4.56 stars, earning them a spectacular Rating Score™ of 85.58 and a 2019 Top Rated Local award for being ranked the number one senior living community in all of Pennsylvania!

Here’s just one of their many five-star reviews:

“This place has been so amazing for my nana and papap Spangler! From when my nana passed away with amazing care, love and support to now caring for my 97-year-old papap, I couldn’t be more blessed. Your staff and care is amazing! From the bottom of my heart, thank you!” – Amy S.

Not Your Average Senior Living Community

We wanted to know what makes Pennsylvania’s number one senior living community so special, so we took a few minutes to talk with the Executive Director, Brian Grundusky.

The first question we had for Brian was what makes Bethany Village unique compared to their competition in Pennsylvania. Here’s what he had to say:

“As a continuing care retirement community, we provide a framework for anticipating the need for more care as you age, for active, engaged aging. Residents really drive their own lives here, but they benefit from wellness lifestyle and programs here and the support services that are on site. And, we’re fun! We have annual snow tubing and water tubing trips. We have water volleyball and mini-golf teams. And behind all that is a continuum of health services that come into play if you need home care, assisted living, or nursing care. Bethany Village also provides benevolent care for those who outlive their resources through no fault of their own. We do everything we can to make sure that the people who choose to live here feel secure about the future.”

We also asked Brian about Bethany Village’s mission and how they work to make the world a better place. Brian told us:

“Our mission is to do all the good we can by providing exceptional lifestyle opportunities to those that we serve, and our vision is to redefine the expectations of aging. We strive to carry these beyond Bethany Village, too. One of our strategic and operational goals is to be a great neighbor to our community. We have a social accountability program here and support many local community service organizations through fundraisers, volunteerism and by sharing our space with them. Every year, associates and residents come together for our annual Rock-a-Thon to raise money for the Alzheimer’s Association. That’s one of many examples. In 2018, Bethany Village served more than 5,000 people in the region through our social accountability efforts.”

Brian went on to say:

“We’ve been here over 54 years, and we’re expanding. We’re a mission-based community, and we try to provide the best care to our residents at all times.”

Building Success With a History of Providing Great Service

When we asked Brian what their secret is to such a strong online reputation at Bethany Village, he said:

“All of our reviews are completed first-hand from our residents and their families based upon their experiences here at Bethany Village. We have a 50-year history of great service and strong relationships that develop between the residents who join our retirement community, our employees and the family members who know that their parents will be well cared for as they continue to age. We encourage ongoing collaboration and feedback between residents, staff, family members and our leadership. Our online reviews reflect these factors.”

Apart from building the kind of online reputation any business would envy, Bethany Village has spread the word about their service by sharing their great stories with local media and through word of mouth from their residents. Brian told us that they have an internal marketing team on-site, consisting of six associates whose focus is on marketing, and they also get support from the marketing department at Asbury Communities.

Every business owner wants to grow their business and build their online reputation the way Bethany Village has. Here’s Brian’s advice for them:

“Be able to show that you are living your mission, and work with your customers to ensure that you are meeting their needs in a consistent and efficient manner. We work hard to be responsive to questions and concerns, and work with our customers on an individual basis. If the people you serve trust that you will deliver what you say you will and you listen to and adapt to their feedback, your reputation will follow. As the baby-boomer generation continues to need our services, our ability to be flexible and meet their different needs will be critical for our continued success.”

Congratulations to the team at Bethany Village for being a 2019 Top Rated Local award winner, and thank you so much, Brian, for taking the time to speak with us!

We highly recommend Bethany Village in Mechanicsburg. Visit their website today!

Pennsylvania’s Top Rated Local® Senior Living Communities Award Winner: Maybrook Hills Rehabilitation And Healthcare Center

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Maybrook Hills Rehabilitation And Healthcare Center is an award winner for senior living communities in 2019.

If you are looking for a senior living community that will provide compassionate, quality care for you or a loved one, look no further than this award-winning company!

Maybrook Hills Rehabilitation And Healthcare Center has received many overwhelmingly positive reviews with an average rating of 4.60 stars, earning them an impressive Rating Score™ of 88.00 and a 2019 Top Rated Local award for ranking as one of the top three senior living communities in Pennsylvania!

Here’s just one of their many five-star reviews:

“I recently stayed at the Maybrook Hills faculty after a bad fall. Even though I was only there for a short time, the nurses cared for me on a very personal level. They were always available to answer questions I had about my care. All of the staff were friendly, making my time at maybrook very comfortable. I would definitely recommend Maybrook Hills to anyone needing short-term rehabilitation care.” – S.F.

It is because of excellent reviews like this that Maybrook Hills Rehabilitation And Healthcare Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Senior Living Community

We were excited to learn all about Maybrook Hills Rehabilitation And Healthcare Center and how they have gotten where they are today, so we sat down with Nurse, Crystal, and Marketer, Heather.

Maybrook Hills Rehabilitation And Healthcare Center is a small, family-owned and -operated facility that offers both short and long-term care. We wanted to know was what it is that makes Maybrook Hills Rehabilitation And Healthcare Center stand apart from its competitors. Crystal and Heather told us that they have a totally separate facility for rehab, and do not mix their short-term patients with their long-term ones. They offer a higher level of care, and are committed to being a leading provider when it comes to long-term care. They pay attention to both the emotional, as well as the physical, needs of their residents.

Building Success, Online And Off

Maybrook Hills Rehabilitation And Healthcare Center has earned an incredible reputation, so we were excited to hear about some of the ways they have managed to get their name out and grow their business. Crystal and Heather told us that they have a Facebook page where they are able to share and connect with their community. They post about their activities and showcase the quality of life of their patients.

Of course, they have also seen the benefit of online reviews. When we asked what their secret is to getting these reviews, Crystal and Heather told us that they have an in-house patient concierge who speaks with every patient upon discharge. They encourage their discharged patients to leave a review.

There are many businesses out there that are looking to build as impressive a reputation as Maybrook Hills Rehabilitation And Healthcare Center has managed to. We asked if Crystal and Heather could share any expert advice with these companies. Here’s what they had to say:

“Be in touch with [your customers’] feelings, families, and goals.”

Congratulations to Maybrook Hills Rehabilitation And Healthcare Center for being a 2019 Top Rated Local award winner, and special thanks to Crystal and Heather for taking the time to speak with us!

Missouri’s Top Rated Local® Senior Living Communities Award Winner: Autumn View Gardens Ellisville

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Autumn View Gardens Ellisville is the number one senior living Community in all of Missouri for 2019!

If you’re looking for a senior living community that enriches the lives of its residents, look no further than Autumn View Gardens Ellisville.

Autumn View Gardens Ellisville has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them a tremendous Rating Score™ of 96.00 and a 2019 Top Rated Local award for being ranked the number one senior living Community in all of Missouri!

Here’s just one of their many five-star reviews:

“Until recently, my 86-year-old mother lived in Kansas City. Most of her life was spent in solitary with only her pets and her TV to keep her company. Due to a death in the family, I decided to move her to the St. Louis County area to be near me. After touring several assisted living locations, I found Autumn View Gardens in Ellisville. I was amazed at how happy the residents were. The employees were friendly, and the building was bright, clean and attractive. My mother is SO happy there. If you ask her what is best about this place, she would quickly respond – ‘THE FOOD!’” – Jerry L.

Not Your Average Senior Living Community

We wanted to know what makes Missouri’s number one senior living Community so special, so we took a few minutes to talk with the Director of Sales and Marketing, Drea Knotts.

The first question we had for Drea was what makes Autumn View Gardens Ellisville unique compared to their competition in Missouri. Here’s what she had to say:

“We are a non-profit, faith-based organization that strives to provide quality senior care at an affordable price. We are a smaller community that loves providing care for our seniors and families.”

We also asked Drea about Autumn View Gardens Ellisville’s mission and how they work to make the world a better place. Drea told us:

“Our mission at Autumn View Gardens Assisted Living is to serve seniors by enriching their physical, emotional and spiritual health in our intimate community.”

Building Success Through Quality Care

When we asked Drea what their secret is to such a strong online reputation at Autumn View Gardens Ellisville, she said:

“We just strive to provide quality care that people want to let others know about.”

Apart from building the kind of online reputation any business would envy, Autumn View Gardens Ellisville has spread the word about their service by doing some marketing events in the area and getting to know their competition, as well as through their good referral system; however, since they’ve been around for such a long time, most of their business comes from word of mouth.

Every business owner wants to grow their business and build their online reputation the way Autumn View Gardens Ellisville has. Here’s Drea’s advice for them:

“Spend time out in the community, and meet people. You can’t ever make enough friends, and that will help you spread the word organically. Having a good online presence is important, as well, to reach more people.”

Congratulations to the team at Autumn View Gardens Ellisville for being a 2019 Top Rated Local award winner, and thank you so much, Drea, for taking the time to speak with us!

We highly recommend Autumn View Gardens Ellisville. Visit their website today!