South Carolina’s Top Rated Local® Carpet Cleaners Award Winner: Get Steamed Carpet Cleaning

Top Rated Local® is pleased to announce that Get Steamed Carpet Cleaning is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaner that will offer you top-notch quality and care, look no further than this award-winning company!

Get Steamed Carpet Cleaning has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 95.41 and a 2019 Top Rated Local award for ranking as one of the top 10 carpet cleaners in South Carolina!

Here’s just one of their many five-star reviews:

“Get Steamed is absolutely amazing. They service our community on a regular [basis] and they never disappoint. [We have been impressed with the entire service,] from the level of professionalism the techs [provide] to the cleaning perfection done to carpets we thought we would have to replace. Get Steamed is the BEST HANDS DOWN!!!” – C.Z.

It is because of excellent reviews like this that Get Steamed Carpet Cleaning is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaners

We were excited to learn all about how Get Steamed Carpet Cleaning has been able to build such an impressive reputation, so we sat down with the owner, Tony Scruggs.

The first thing we wanted to know was what it is that makes Get Steamed Carpet Cleaning stand apart from their local competitors. For Tony, the difference comes from the kinds of services they are able to offer. Tony told us a bit more about their service:

“We offer a rotary steam scrubber which rejuvenates the worn pile in a way other cleaners typically can’t do. This often separates us from the competition. Our goal is to perform the ultimate steam clean.”

Tony added that in addition to the kinds of services they offer, their team has a dedication to excellence. He told us:

“We are adamant about doing a great job. We set our own expectations, we demand the same excellence and quality in our work that we would expect in our own homes.”

He continued by telling us a bit more about Get Steamed Carpet Cleaning’s company mission:

“Our mission is to give the customer more than they expect, and keep them as a lifelong customer. Our slogan is: Creating Customers for a Lifetime.”

Building Success Through Referrals

Get Steamed Carpet Cleaning has been in business since 1985. We were curious about what kinds of marketing techniques they have used over the years. Tony told us that the effort they put into actively marketing online is minimal, and that the true shining star as to why they have the online reputation they do is because of word of mouth. Tony shared:

“Every bit of our growth has been based on referrals.”

There are many businesses out there that are looking to build as impressive a reputation as Get Steamed Carpet Cleaning has managed to. We asked if Tony could share any expert advice to these companies. Here’s what he had to say:

“Always follow through. Mean and do what you say you will.”


Congratulations to Get Steamed Carpet Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Tony for taking the time to speak with us!

South Carolina’s Top Rated Local® Jewelry Stores Award Winner: Phil Jewelers

Top Rated Local® is pleased to announce that Phil Jewelers is an award winner for jewelry stores in 2019.

If you are looking for a jewelry store that cares as much about the quality of their products as they do about customer service, look no further than this award-winning company!

Phil Jewelers has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 96.78 and a 2019 Top Rated Local award for ranking as one of the top 10 jewelry stores in South Carolina!

Here’s just one of their many five-star reviews:

“They’re the best when it comes to customer service. Recently, they received a deserving top 10 best jewelry stores in the country award. Benjamin has been there six days a week without missing a day [for]longer than I’ve existed as a human. Besides having some of the nicest selections of gold, diamonds, and jewelry, they listen and are attentive to your wants and needs. They are also willing to make accommodations; I wouldn’t spend my time buying jewelry anywhere else. They’re beyond great people who provide a fantastic service, and it’s because of them that I’m a returning customer!” – A.S.

It is because of excellent reviews like this that Phil Jewelers is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Stores

We were excited to learn all about how Phil Jewelers has been able to build such an impressive reputation, so we sat down with the owner, Benjamin Silverstein. The first thing we wanted to know was what it is that makes Phil Jewelers stand apart from their local competitors. For Benjamin, it all comes down to fairness and upholding their business’ deep-rooted value of providing, not just exceptional customer service but also kindness to everyone that walks in their door. At Phil Jewelers, you can be confident that you are paying a fair price for quality jewelry, and that you will be treated well while you’re there.

“Our mission is customer service. I’m hoping they come back. When they leave here, we want it to be with a smile on their face.”

Building Success Through Community

Phil Jewelers has been in business since 1965, and one thing that has not changed over the years is their dedication to their customers. In fact, they have not had to utilize many marketing strategies, as word-of-mouth referrals have remained their primary source for new clients.

Keeping in line with their commitment to their clients, Phil Jewelers is also involved in the local community by donating to schools, churches, United Way, and golf tournaments. Benjamin shared with us that when companies come in asking for donations, they usually say “yes.”

There are many businesses out there that are looking to build as impressive a reputation as Phil Jewelers has managed to. We asked if Benjamin could share any expert advice to these companies. Here’s what they had to say:

“Treat everybody the same, and be fair.”


Congratulations to Phil Jewelers for being a 2019 Top Rated Local award winner, and special thanks to Benjamin for taking the time to speak with us!

Mississippi’s Top Rated Local® Urgent Care Centers Award Winner: Fast Care

Top Rated Local® is pleased to announce that Fast Care is an award winner for urgent care centers in 2019.

If you are looking for an urgent care center that will offer quality and efficiency, look no further than this award-winning company!

Fast Care has received many overwhelmingly positive reviews with an average rating of 4.70 stars, earning them an impressive Rating Score™ of 89.00 and a 2019 Top Rated Local award for ranking as one of the top 10 urgent care centers in Mississippi!

Here’s just one of their many five-star reviews:

“I have [had] nothing but good experiences at Fast Care, from the lobby to the exam room to the discharge desk. The staff is so friendly and always treats me with kindness and genuine concern for my medical problem(s). The nurse practitioners are fantastic! They are my go-to for medical care in Starkville!” – R.R.

It is because of excellent reviews like this that Fast Care is now able to call themselves a Top Rated Local award winner!

Not Your Average Urgent Care Center

We were excited to learn all about how Fast Care has been able to build such an impressive reputation, so we sat down with the manager, Gary Sorrells. The first thing we wanted to know was what it is that makes Fast Care stand apart from their local competitors. Gary says that Fast Care works to offer quality patient care as quickly as they can. Gary told us:

“We hope the way we are getting such great customer reviews is by offering great customer service while the patients are with us.”

They work hard to meet their mission of doing the best they can at every moment along the way.

Building Success Through Referrals

Fast Care has benefitted greatly from the stellar reviews that have been left for them online. According to Gary, their patients are their best source of marketing.

Here are the words of another satisfied patient:

“Every time I’ve had to take my husband [there], the staff has been so pleasant and nice. [We] enjoy going there. I recommend it to a lot of friends in need of good quick care.” – A.B.

There are many businesses out there that are looking to build as impressive a reputation as Fast Care has managed to. We asked if Gary could share any expert advice to these companies. Here’s what they had to say:

“Concentrate on patients first. Everything else is ancillary.”


Congratulations to Fast Care for being a 2019 Top Rated Local award winner, and special thanks to Gary for taking the time to speak with us!

Minnesota’s Top Rated Local® Eye Doctors & Optometrists Award Winner: Zen Eye Care

Top Rated Local® is pleased to announce that Zen Eye Care is a 2019 award winner for eye doctors in Minnesota!

If you are in Duluth, Minnesota, and are looking to improve your vision, we recommend you try out Zen Eye Care.

Zen Eye Care has received hundreds of reviews on verified sites with an average rating of 5.00 stars, earning them an enviable Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top 10 eye doctors and optometrists in Minnesota.

Here is what one satisfied patient had to say:

“I have to admit, I was a bit nervous [about] going to a place with nothing but five-star ratings… nobody can be that good. However, from the moment I walked in the door, I was treated like a long-time friend. I was impressed at how quickly things went while still getting to spend plenty of time with the doctor. This is a business plan that works. Thank you again, Dr. B!” -Kurt H.

Not Your Average Optometrist

In order to learn a little more about Zen Eye Care, we took a few minutes to talk with the owner of this award-winning business, Eric Bohjanen.

First of all, we wanted to know what sets Zen Eye Care apart from other ordinary eye doctors. Eric told us that they are old-school and concentrate on turning first-time patients into long-term friends.

We also asked Eric what their mission is at Zen Eye Care and how they work to make the world a better place. Here’s what she had to say:

“Our goal is to be a part of the community. [We] provide a service as well as a venue where they feel safe.”

Building Success Through Word of Mouth

Eric credits Zen Eye Care’s strong online reputation to the fact that existing patients are the main source of their success.

Here is yet another five-star review:

“I’ve been here for multiple exams and eyeglass purchases. [This was], hands down, the best optometrist I’ve visited in over 30 years and [they provided] perfect customer service to boot. This is the type of small business we want more of in Duluth. These guys are living the dream, running a high-quality, customer-focused business, and we all get to enjoy a part of that. I will shop nowhere else, and I hope they stick around as long as my eyes refuse to cooperate.” -Nick S.

Outside of building a powerful online reputation, Zen Eye Care has gotten their name out there by getting involved in the community. They do this by offering a mixed-use space. Artisans are invited into the doctor’s office and allowed to share their products, pop-up shop style. Eric says that it allows them to celebrate with the community for various holidays.


Congratulations to the team at Zen Eye Care for being a 2019 Top Rated Local award winner, and thank you so much, Eric, for taking the time to speak with us! Click here to see their website!

New Jersey’s Top Rated Local® Funeral Homes & Services Award Winner: Shook Funeral Home

Top Rated Local® is pleased to announce that Shook Funeral Home is a 2019 award winner for funeral homes in New Jersey!

Shook Funeral Home has dozens of reviews on three verified sites with an average rating of 4.96 stars, earning them a enviable Rating Score™ of 95.62 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes in New Jersey.

Here is just one of their many positive reviews:

“To all the staff at Shook Funeral Home, I can’t thank you enough for your compassion, respect and professionalism shown to our family, and dearly departed loved one, during this time of sorrow and grief. Thank you for working with Florida state to bring our loved one home. The beautiful military honors service was outstanding.” Jackie K.

Not Your Average Funeral Home

We wanted to know more about the compassionate Shook Funeral Home, so we sat down with Funeral Director, Tom Garretson, to ask him some questions.

First things first, we wanted to know what sets Shook Funeral Home apart from other funeral homes in New Jersey. Tom shared that their facilities are top-notch. He went on to add that the majority of their family works there, each of them striving to go above and beyond to make a difficult time a little less difficult. He adds:

“There’s a lot that happens when someone passes, and most people don’t know what to do. The majority of our families are doing this for the first time, and having years of experience and knowledge in the industry makes it possible for folks to trust us in their time of need.”

We also asked Tom what their mission is at Shook Funeral Home and how they work to make the world a better place. Here’s what he had to say:

“My Grandfather started the business. He served in the Pacific Theater in WW2. He helped with fallen soldiers’ funerals and transitioned into doing this full-time when he got out of the military. He opened our facility in 1955, and we’re still in the same building! We’re very community-focused, and we try to provide a service that makes life easier in a difficult time. This is a very personal business. We’ve known the people in this area for a very long time, and we’ve got a great relationship with the community.”

Building Success Through The Community

Tom credits Shook Funeral Home’s strong online reputation to the fact that the families they work with really drive their successful reputation. Tom says:

“When asked how clients can thank us, we tell them that personal recommendations are very valuable and that spreading the word is the best way to thank us.”

Outside of building a powerful online reputation, Shook Funeral Home has gotten their name out there by doing sponsorships within the community, advertising in local magazines, as well as advertising in church bulletins.

There are many business owners out there looking to grow their business and build their online reputation. Here’s Tom’s expert advice for those business owners:

“Provide a quality product at a good price. That’s the main crux of any business. On top of that you need to be involved in your community. The relationships you have are as good as gold!”


Congratulations to the team at Shook Funeral Home for being a 2019 Top Rated Local award winner, and thank you so much, Tom, for taking the time to speak with us! Visit their website here!

North Dakota’s Top Rated Local® Physical Therapists Award Winner: Total Balance Physical Therapy and Fitness

Top Rated Local® is pleased to announce that Total Balance Physical Therapy and Fitness is a 2019 award winner for physical therapists in North Dakota!

If you are on the search for a high quality physical therapist in North Dakota, look no further than Total Balance Physical Therapy and Fitness in Fargo.

Total Balance Physical Therapy and Fitness has over 40 reviews on two verified sites with an average star rating of 5.00 earning them an incredible Rating Score™ of 94.00 and a 2019 Top Rated Local award for being one of the top ten physical therapists in the state of North Dakota.

Here is just one of their many five-star reviews:

“I love the classes and instructors and the close-knit friends feel. I also love that I don’t feel like I need to dress up, fix my hair and/or put my face on to go to the gym! I love that’s it’s non-intimidating. I love I can find a parking space at any time. I love the nutritional guidance of Total Balance because it doesn’t matter how much you work out if you’re not fueling your body with the right foods. I love that they now offer physical therapy. I could go on and on but these are just a few things that come to mind” – Billie C.

A One-of-a-Kind Physical Therapist Secret to a Strong Online Reputation

We took a few minutes to speak with Matt, the clinic manager at Total Balance Physical Therapy and Fitness, to learn a little bit more about the business and how they have managed to build such an impressive online reputation.

The first thing we asked Matt was what he feels is the secret to his business’ strong ratings and reviews. Here is what he had to say:

“We are consistently developing new and innovative content for our clients. This approach has really helped us generate a positive online reputation.”

There are many different options for clients in North Dakota, and Matt has made it a point to ensure Total Balance Physical Therapy and Fitness stands out from the crowd. Matt explained that they are fully invested in every single patient that walks through the door. They are dedicated to making sure the patient feels that they made the right choice for their care.

Creating The Connection Between Rehabilitation and Wellness

One of the things we wanted to understand when we spoke with Matt was how Total Balance Physical Therapy and Fitness creates a better community and what the business believes is its mission. Matt said this:

“At Total Balance Physical Therapy and Fitness, our goal is to truly bridge the gap between rehabilitation and wellness by providing a safe and positive environment for the individual to achieve their fitness goals.”

Outside of their amazing online reputation, Matt says that Total Balance Physical Therapy and Fitness has built their brand through connecting with their community. The company can often be found sponsoring local events that line up with their mission and connecting with their neighbors one on one.

Finally, we wanted Matt to provide some words of advice to the other business owners who want to have a similar reputation to Total Balance Physical Therapy and Fitness. Here was his expert advice:

“Find ways to consistently develop new content that’s engaging and relevant to your business and the clientele that you want to work with.”

Congratulations to the team at Total Balance Physical Therapy and Fitness for being a 2019 Top Rated Local award winner! Learn more about this business online today.

Michigan’s Top Rated Local® Janitorial Companies Award Winner: Jan-Pro of Detroit

Top Rated Local® is pleased to announce that Jan-Pro of Detroit is a 2019 award winner for janitorial companies in Michigan!

If you are in the greater Detroit area and need a top notch janitorial company, look no further than Jan-Pro of Detroit.

Jan-Pro of Detroit has nearly 30 reviews on 3 verified sites with an average star rating of 4.83 earning them an unbelievable Rating Score™ of 94.28 and a 20198 Top Rated Local award for being one of the top 10 janitorial companies in the state of Michigan.

Here is just one of their many five-star reviews:

“Jan-Pro is a HUGE improvement over the previous cleaning service we used. They are responsive, reliable and flexible. We are very pleased with them and definitely recommend them.” – Carol B.

Not Your Average Janitorial Company

We took a few minutes to speak with Jared Rothberger, the owner of Jan-Pro of Detroit, to find out more about the business and how they have built such an amazing online reputation.

The first thing we wanted to know was how Jan-Pro of Detroit separates themselves from other janitorial companies and the reason why they believe clients should choose them. Here is what Jared had to say:

“It has nothing to do with the cleaning itself. It has everything to do with communication. Our response time is great, and when complaints do happen we handle it immediately. That’s what sets us apart!”

We also wanted to find out what is the mission of Jan-Pro of Detroit and how they feel like they make their community a better place. Jared explained that their mission is to provide a quality clean at the best price with the best response time.

Building Success Through Diligence

We also asked Jared how Jan-Pro of Detroit had built their amazing online reputation. Jared told us:

“Our team asks every client to provide a review. The secret is simple because just asking is half the battle!”

There are many businesses that would love to achieve the level of success that Jan-Pro of Detroit has achieved, so we asked Jared to provide some advice to those seeking guidance. Here is what he said:

“Respond! It doesn’t take a lot to call someone back immediately. Your customers and potential customers will remember that.”

Congratulations to the team at Jan-Pro of Detroit for being a 2019 Top Rated Local award winner, and thank you so much, Jared, for taking the time to speak with us!  Learn more about this business online today.

Kansas’ Top Rated Local® Home Contractors Award Winner: Winston Brown Construction

Top Rated Local® is pleased to announce that Winston Brown Construction is a 2019 award winner for home contractors in the state of Kansas!

If you are in search of a professional contractor to help out with a home remodel, make sure to check out Winston Brown Construction in Kansas.

Winston Brown Construction has over 40 ratings on 3 verified sites with an average star rating of 4.84 stars earning them an amazing Rating Score™ of 95.43 and a 2019 Top Rated Local award for being one of the top 10 home contractors in the entire state of Kansas.

Here is a five-star review from one of their many happy clients:

“I did a major addition and complete kitchen remodel with Winston Brown in 2012, which made our home more enjoyable and functional. I went back to Winston Brown in 2017 for a master bath and laundry room remodel, which transformed those spaces. The whole team is great. Their attention to detail, quality, and making the process as smooth as possible was really important to me. I would highly recommend WB for a project of any size!” – Marjorie B.

Not Your Average Home Contractor

We took some time to speak with Cheryl Lee, business manager of Winston Brown Construction, because we wanted to find out exactly how they had built such an impressive business and online reputation.

One of the first things we wanted to have answered was exactly what separates Winston Brown Construction from all of the other remodelers and why they should be your first call when looking to hire a contractor. Here is what Cheryl told us:

“We have a really hands on approach. Honestly, we’re a design/build firm. We design everything from what lumber to use to the finishing touches. You know exactly what you’re getting before we ever swing a hammer! We pride ourselves in looking at everything possible before we start.”

We were also interested in finding out what Winston Brown Construction focused on as their mission and how they feel like they make their community and the world a better place. Cheryl said that their mission to help people stay in love with their home and not move into something new. They try to add a more creative flair to the typical compartmentalized homes found in Kansas.

Building Success Through Consistent Engagement

One thing we really wanted to understand when speaking with Cheryl was how Winston Brown Construction built such a strong online reputation. Cheryl said:

“We try to stay in constant contact with our customers. Part of our process is to send a follow up email after a job has been completed, as well as ongoing communication with our previous clients. We want them to share their experience with our company.”

Outside of a strong online reputation, Cheryl has made sure to use other channels to support customer growth. She said that Facebook and Instagram are very important to their marketing efforts, as well as direct mail and graphic wraps on their vehicles.

To any businesses that read this and want to have similar success to Winston Brown Construction, here is the advice from Cheryl:

“Focus on the customer experience, from start to finish! Continue to meet with your customers during the project, and follow up after you’re done. Be personal with it, such as hand-written cards and making a phone call.”

Congratulations to the team at Winston Brown Construction for being a 2019 Top Rated Local award winner, and thank you so much, Cheryl, for taking the time to speak with us! Learn more about this business online today.

Michigan’s Top Rated Local® Pest Control Companies Award Winner: Johnson Pest Control

Top Rated Local® is pleased to announce that Johnson Pest Control is a 2019 award winner for pest control companies in Michigan!

If you are in need of a stellar pest control company in Michigan, make sure to check out Johnson Pest Control in Kalamazoo.

Johnson Pest Control has over 50 reviews on four verified sites with an average rating of 4.85 stars earning them a fantastic Rating Score™ of 96.48 and a 2019 Top Rated Local award for being one of the top 10 pest control companies in the entire state of Michigan.

Here is just one of their many five-star reviews:

“I most certainly recommend pest control from this company. I have been using them for my pest needs and maintenance for a few years now. They’re effective, efficient and professional. My in-home preschool is a safer and more enjoyable environment because of their passion to serve customers with fabulous results and courteous practices!” – Daisy Y.

Not Your Average Pest Control Company

We took a few minutes to speak with Shantel Waldemar, office manager of Johnson Pest Control, to learn a little bit more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was how Johnson Pest Control separates itself from the other companies and why clients should choose their service. This is what Shantel had to say:

“At Johnson Pest Control, we truly care about what our customers care about. Everything they’re worried about we make sure we address. We coordinate with them to put a plan together. Our team also works hard to expand their knowledge with what we know.”

We also wanted to understand what Shantel and the rest of her team’s mission is every single day. Shantel indicated that the mission of Johnson Pest Control is to help their community in any way they can. She believes they are the most knowledgeable pest control company, with years of experience and an understanding of insects.

Building Success Through A Commitment To Excellence

We also asked Shantel how Johnson Pest Control had built their amazing online reputation. Shantel told us:

“We use a company specifically to help us build our reviews online. Its very important to have an advocate and resource to improve your reputation as a business.”

Outside of building a strong online reputation to grow the business, Johnson Pest Control also utilizes direct mailers, printed flyers, and online advertising to grow their brand.

We know there are many small businesses that are striving to achieve the same level of success as Johnson Pest Control, so we asked her to provide some advice for other business owners. Here is the smart recommendation Shantel provided:

“Any small company really needs to listen to their customers and understand things from their perspective. Don’t just rely on your own knowledge.”

Congratulations to the team at Johnson Pest Control for being a 2019 Top Rated Local award winner, and thank you so much, Shantel, for taking the time to speak with us! Learn more about this business online today.

North Dakota’s Top Rated Local® Barber Shops Award Winner: Fades by Cindy Barber Shop

Top Rated Local® is pleased to announce that Fades by Cindy Barber Shop is a 2019 award winner for barber shops in North Dakota!

If you are looking for a highly respected barber in North Dakota, look no further than Fades by Cindy Barber Shop in Minot.

Fades by Cindy Barber Shop has over 30 reviews on 2 verified review platforms with an average star rating of 4.97 earning them a fantastic Rating Score™ of 93.71 and a 2019 Top Rated Local award for being one of the top 10 barber shops in North Dakota.

Here is just one of their many five-star reviews:

“Absolutely fantastic barber! I can’t say enough good things about Cindy. After my first cut, I was hooked! She always remembers how I like my hair cut, takes her time, and makes me feel like I’m her #1 customer. You will NOT be disappointed!” – Tracy P

A One-of-a-Kind Barber Shop Secret to a Strong Online Reputation

We took a few minutes to speak with Cindy, the owner of Fades by Cindy Barber Shop, to learn a little bit more about the business and how they have managed to build such an impressive online reputation.

The first thing we asked Cindy was what she feels is the secret to her business’ strong ratings and reviews. Here is what she had to say:

“I have true heart and passion about what I do. This business runs in my family. I come from a long line of barbers and it comes across in my work.”

With so many other barber shops in the area, Cindy knows that she has to do something different to stand out. Cindy said that one unique aspect of her business is that she will only use a true straight razor for her cuts.

Making the World a Better Place By Serving Those Who Serve

One of the things we wanted to understand when we spoke with Cindy was how Fades by Cindy Barber Shop creates a better community and what the business believes is its mission. Cindy told us:

“Because my father and brother were in the military, men and women in the service are very important to me. I want to serve the military personnel who serve for us every single day.”

Finally, we wanted Cindy to provide some words of advice to the other business owners who want to have a similar reputation to Fades by Cindy Barber Shop. Here was her important advice:

“Listen closely to what people want and execute properly.”

Congratulations to Fades by Cindy Barber Shop for being a 2019 Top Rated Local award winner!