Category: Idaho

Idaho’s Top Rated Local® Nail Salons Award Winner: Ambitions Nail & Hair Studio

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Ambitions Nail & Hair Studio is a two-time 2019 award winner in Idaho!

When you need a little pampering, there’s no better option than Ambitions Nail & Hair Studio in Boise.

Ambitions Nail & Hair Studio has received hundreds of reviews on five verified sites with an average rating of 4.92 stars, earning them a marvelous Rating Score™ of 99.16 and two 2019 Top Rated Local awards for being ranked among the top 20 businesses and the number one nail salon in all of Idaho!

Here’s just one of their many five-star reviews:

“Ambitions is THE BEST place to go for your salon experience! The staff is friendly, knowledgeable and professional. Thank you, Ambitions!” – Chad M.

Not Your Average Salon and Spa

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Gina Perkins, the owner of Ambitions Nail & Hair Studio.

The first thing we wanted to know was what makes Ambitions Nail & Hair Studio a one-of-a-kind salon in Idaho. Gina pointed to their experience, the quality of the product they offer and the fact that they always put the customer first.

Gina went on to add:

“In this day, cleanliness and what we have to offer is super important. We’ve got a lot of experience behind the chair right now and on the tables as well.”

We also asked Gina what their mission is at Ambitions Nail & Hair Studio and how they work to make the world a better place. Gina told us about the many ways they give back to the community:

“Last year, we did some donation drop-offs for the homeless shelters and the children’s lights. We’re going to do that again this year for the holidays. I donate to the vets and Shop with a Cop every year as well.”

Building Success Through Customer Service

Gina attributes Ambitions Nail & Hair Studio’s strong online reputation to their commitment to customer service. She added:

“We treat everybody like family.”

Outside of building a powerful online reputation, Ambitions Nail & Hair Studio has gotten their name out there by getting out in the community and participating in festivals and other events.

Every business owner wants to build the kind of online reputation Ambitions Nail & Hair Studio has. When we asked Gina what advice she has for those business owners, she said:

“Listen to your customers, because that’s a biggie. …On top of that, give good quality service.”

Congratulations to the team at Ambitions Nail & Hair Studio for being a 2019 Top Rated Local award winner, and thank you so much, Gina, for taking the time to speak with us!

We highly recommend Ambitions Nail & Hair Studio in Boise. Visit their website today!

Idaho’s Top Rated Local® Award Winner: C3 Salon and Spa

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that C3 Salon and Spa is a 2019 award winner in Idaho!

Pamper yourself with the help of C3 Salon and Spa in Meridian.

C3 Salon and Spa has received more than 100 reviews on five verified sites with an average rating of 4.75 stars, earning them an outstanding Rating Score™ of 97.46 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Idaho!

Here’s just one of their many five-star reviews:

“Joelle is BY FAR THE BEST!! She does my eyelashes and also my eyebrows! I was very skeptical about someone doing permanent makeup on my face, but I can’t say enough great things about her! She is particular about her work and is a perfectionist! You can trust her with anything! Not only is she perfect with her work, but she is also sooo much fun! All around, [I had] the best experience!” – Nikki S.

Not Your Average Beauty Salon

Kimberly Fournier, the owner of C3 Salon and Spa, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets C3 Salon and Spa apart from the many other beauty salons in Idaho. Kimberly pointed to the fact that they are always dependable and reliable.

We also wanted to know why they do what they do at C3 Salon and Spa and how they work to make the world a better place. Kimberly told us that they aim to provide positive energy and amazing service.

Building Success Through Customer Service

When we asked Kimberly about C3 Salon and Spa’s secret to such a strong online reputation, she attributed it to the quality of their staff and to the customer service they provide.

Outside of building the kind of online reputation any business owner would envy, C3 Salon and Spa has spread the word about who they are and what they do through word of mouth, which says something about the kind of service they provide.

Congratulations to the team at C3 Salon and Spa for being a 2019 Top Rated Local award winner, and thank you so much, Kimberly, for taking the time to speak with us!

We highly recommend C3 Salon and Spa in Meridian. Visit their Facebook page today!

Idaho’s Top Rated Local® Sign Companies Award Winner: CW Wraps

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that CW Wraps is an award winner for sign companies in 2019.

If you are looking for a sign company that will get your business noticed, look no further than this award-winning company!

CW Wraps has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 94.84 and a 2019 Top Rated Local award for ranking as one of the top five sign companies in Idaho!

Here’s just one of their many five-star reviews:

“CW Wraps did an amazing job with our office’s window graphics. CW Wraps was so easy to work with and their team was committed to perfection. We have used their services twice now and absolutely would recommend them to anyone looking for high-quality graphics.” – C.W.

It is because of excellent reviews like this that CW Wraps is now able to call themselves a Top Rated Local award winner!

Not Your Average Sign Company

We were excited to learn all about CW Wraps and how they have gotten where they are today, so we sat down with the owner, Sam Carlino.

The first thing we wanted to know was what it is that makes CW Wraps stand apart from its competitors. Sam told us about their commitment to excellence, saying:

“We strive for perfection in every job we produce. That’s how I built the business. If we strive to be perfect on everything, knowing that we’ll never meet that, we’ll always improve and always deliver the best that we can.”

When we asked Sam about their business mission, he told us:

“We call it the Holy Grail. At CW Wraps, we pride ourselves on the quality of our work. We deliver exceptional service daily with an emphasis on teamwork, consistency, and workmanship. We strive to improve as individuals and as a company while building long-lasting relationships. That is the first page of our Standard Operating Procedures and Guidelines for our employees, the first page of our employee manual. That is who we are and what we’re about and that is our code. That’s why we call it the Holy Grail of CW Wraps.”

Building Success And Giving Back

CW Wraps has earned a fantastic reputation, so we asked Sam how they have managed to grow their business and get their name out.

In addition to building the kind of online reputation that any small business would envy, CW Wraps has spread the word about who they are and what they do by finding ways to give back to the community. Sam said that they are involved in a lot of school events, and do what they can to participate and give back to the local elementary schools, middle schools, and high schools. He also told us:

“I was a fireman for years and years, so we like to give back to all the people that are willing to step up, like the teachers, the firefighters, the EMS providers, and the police; anybody that’s willing to do what they do for us, we do a lot to support them.”

There are many businesses out there that are looking to build as impressive a reputation as CW Wraps has managed to. We asked if Sam could share any expert advice with these companies. Here’s what he had to say:

“Work hard, [focus on] quality, and create lasting relationships. If you [do that], then those customers will be willing to say good things about you. You don’t have to beg for it, and you don’t have to work hard for it. I’ve never asked for any of it, our customers choose to do it based on the quality of service and the relationships that we build.”

Congratulations to CW Wraps for being a 2019 Top Rated Local award winner, and special thanks to Sam for taking the time to speak with us!

Idaho’s Top Rated Local® Award Winner: Flash Heating and Home Repair

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Flash Heating and Home Repair is an award winner in 2019.

If you are looking for a reliable, local heating and home repair company, look no further than this award-winning company!

Flash Heating and Home Repair has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.86 stars, earning them an impressive Rating Score™ of 98.62 and a 2019 Top Rated Local award for ranking as one of the top 25 businesses in Idaho!

Here’s just one of their many five-star reviews:

“Flash Heating is great to work with. They are responsive and straightforward, and I’ve always been satisfied with their services, from minor repairs, to the complete installation of a new furnace and air conditioner. This is a great company.” – K.R.

It is because of excellent reviews like this that Flash Heating and Home Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Heating and Home Repair Company

We were excited to learn all about Flash Heating and Home Repair and how they have gotten where they are today, so we sat down with the owner, Nat Golden.

The first thing we wanted to know was what it is that makes Flash Heating and Home Repair stand apart from its competitors. Nat said their priority is not on upselling people new things, but is rather to fix things if they can. They do a good job and focus on being fair and kind.

Building Success Through WORDS

Flash Heating and Home Repair has earned a fantastic reputation, so we asked Nat how they have managed to grow their business and get such great reviews. He said that they just focus on taking care of people, treating them fairly, and being a nice guy.

There are many businesses out there that are looking to build as impressive a reputation as Flash Heating and Home Repair has managed to. We asked if Nat could share any expert advice with these companies. Here’s what he had to say:

“Ask people to write reviews.”

Congratulations to Flash Heating and Home Repair for being a 2019 Top Rated Local award winner, and special thanks to Nat for taking the time to speak with us!

Idaho’s Top Rated Local® Event Planners Award Winner: Boise Events

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Boise Events is an award winner for event planners in 2019.

If you are looking for an event planning company that will take the stress out of planning your next big event, look no further than this award-winner!

Boise Events has received many overwhelmingly positive reviews across multiple different verified sites with an average rating of 4.89 stars, earning them an impressive Rating Score™ of 92.89 and a 2019 Top Rated Local award for ranking as one of the top three event planners in Idaho!

Here’s just one of their many five-star reviews:

“Thank you, Boise Events! I couldn’t have had my mermaid wedding without the help of Brandi. She was so sweet,kind, and patient the entire time. I enjoyed putting our creative minds to the test! This was truly a great place and I hope to have an event with them again.” – S.T.

It is because of excellent reviews like this that Boise Events is now able to call themselves a Top Rated Local award winner!

Not Your Average Event Planning Company

We were excited to learn all about Boise Events and how they have gotten where they are today, so we sat down with the owner, Brandi Barnhart.

The first thing we wanted to know was what it is that makes Boise Events stand apart from its competitors. Brandi told us that their pricing is directed towards their clients as individuals rather than general packages. That customization helps them to stand out.

Building Success, Online And Off

Boise Events has earned a fantastic reputation, so we asked Brandi how they have managed to grow their business and get such great online reviews. She said that they work closely with their clients through the entire process, and always follow-up afterward asking for a review on Google.

In addition to building the kind of online reputation that any small business would envy, Boise Events has spread the word about who they are and what they do by working with a company that helps them build and update their website. They also work with the Boise City Police Association to help them manage their venue.

There are many businesses out there that are looking to build as impressive a reputation as Boise Events has managed to. We asked if Brandi could share any expert advice with these companies. Here’s what she had to say:

“Have strong ties with your clientele because when it’s all said and done, they need to remember how much you helped them. You have to build those strong ties in order to get them to go out and do reviews for you.”

Congratulations to Boise Events for being a 2019 Top Rated Local award winner, and special thanks to Brandi for taking the time to speak with us!

Idaho’s Top Rated Local® Electricians Award Winner: Magic Electric Plumbing Heating & Air

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Magic Electric Plumbing Heating & Air is an award winner for electricians in 2019.

If you are looking for a trusted, local electric company, look no further than this award-winning company!

Magic Electric Plumbing Heating & Air has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.93 stars, earning them an impressive Rating Score™ of 96.31 and a 2019 Top Rated Local award for ranking as one of the top five electricians in Idaho!

Here’s just one of their many five-star reviews:

“These guys are great! They were easy to get ahold of and scheduled an appointment quickly. They were able to quote and perform the work on the same day. Their electrician was very professional and courteous; he went out of his way to explain our options, and was also patient with our kids and dog. We definitely would recommend them!” – K.T.

It is because of excellent reviews like this that Magic Electric Plumbing Heating & Air is now able to call themselves a Top Rated Local award winner!

Not Your Average Electric Company

We were excited to learn all about Magic Electric Plumbing Heating & Air and how they have gotten where they are today, so we sat down with the marketing director, Krissy Goff.

The first thing we wanted to know was what it is that makes Magic Electric Plumbing Heating & Air stand apart from its competitors. Krissy told us about some of the ways they are able to stand out, saying:

“We provide our customers with hassle-free scheduling, upfront pricing, and we are fast and efficient. We won’t do anything as far as work until the customer is given pricing options and approves of the pricing. We also have fully stocked vans so we can complete almost any job the same day. Our hassle-free scheduling allows the customer to be in contact with a real person from the start and to stay in contact with our team throughout the whole process. We give our customers a 30-minute heads-up call or text before our technician heads out because our customer’s time is valuable and we don’t want to waste any of it.”

Krissy also told us about the Magic Electric Plumbing Heating & Air business mission, saying:

“Our mission is to provide the communities we serve with five-star service for all of their electrical, plumbing and HVAC needs.”

Building Success And building Community

Magic Electric Plumbing Heating & Air has earned a fantastic reputation, so we asked Krissy how they have managed to grow their business and get such great reviews. She said that their recognition comes from the outstanding service they provide. Krissy shared:

“When we provide a service to our customers and promise a five-star experience we make sure they receive that every time. People really appreciate having that kind of stability and trust. Everything, from start to finish, is consistent and creates a hassle-free experience for our customers. We want every customer to be left with peace of mind when the job is done. This translates to our customers being happy to leave reviews and recommendations about their positive experiences with us.”

In addition to building the kind of online reputation that any small business would envy, Magic Electric Plumbing Heating & Air has spread the word about who they are and what they do by finding ways to stay involved in their local community. Krissy said:

“In addition to having a strong marketing plan, we foster great culture here at The Magic Team. We are involved in a lot of community events and have created a strong social media presence. We are family here; we work hard, but remember to have fun and enjoy ourselves and our community notices that. We want to be the go-to home service company and we’re always looking to be better for our customers and communities. We focus on improving ourselves, improving our community, and improving our employees so we can do the best service possible… The Magic Team is a huge supporter of the communities we live and work in, we organize and participate in several fundraising events throughout the year. We do annual school supply drives for kids in need and support several school programs, nonprofit organizations, and families in need through fundraising events. We are proud to have a very family and community-oriented business.”

There are many businesses out there that are looking to build as impressive a reputation as Magic Electric Plumbing Heating & Air has managed to. We asked if Krissy could share any expert advice with these companies. Here’s what she had to say:

“Consistency is key.”

Congratulations to Magic Electric Plumbing Heating & Air for being a 2019 Top Rated Local award winner, and special thanks to Krissy for taking the time to speak with us!

Idaho’s Top Rated Local® Janitorial Companies Award Winner: Idaho Maintenance

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Idaho Maintenance is an award winner for janitorial companies in 2019.

If you are looking for an excellent local janitorial company, look no further than this award-winning company!

Idaho Maintenance has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.87 stars, earning them an impressive Rating Score™ of 86.71 and a 2019 Top Rated Local award for ranking as the number one janitorial company in Idaho!

Here’s just one of their many five-star reviews:

“I requested a cleaning service after an event. The employees were very professional, respectful, and punctual. They provided great customer service, and the cleaning job was spotless! I definitely recommend this company to anyone looking for top-of-the-line service.” – A.J.

It is because of excellent reviews like this that Idaho Maintenance is now able to call themselves a Top Rated Local award winner!

Not Your Average Janitorial Company

We were excited to learn all about Idaho Maintenance and how they have gotten where they are today, so we sat down with Admir Susak, who co-owns the company.

The first thing we wanted to know was what it is that makes Idaho Maintenance stand apart from its competitors. Admir told us that they focus on giving their clients the best possible attention and care possible. When they decide to take on new clients, they first make sure that all of their systems are in place to accommodate that growth while still being able to offer the quality of service they are known for. Admir said:

“Our retention rate is phenomenal when compared to the rest of the industry. Most of our clients stick with us for years and years.”

The quality of care and the personal connection that Idaho Maintenance provides is simply unmatched. Here’s just one example of what you can expect from them:

“We will drop off cookies for all of our clients. We’ll go pick up Pastry Perfection cookies and drop them off to all of our clients and check in with them face-to-face. We like to see how everything is going. We do these little things and check in on them and make them notice that we really do care. If we’re doing something wrong, we want to know about it.”

Building Success And Giving Back

Idaho Maintenance has earned a fantastic reputation, so we asked Admir how they have managed to grow their business and get such great online reviews. He said:

“We’ll ask people after the service to let us know how we did – good, bad or the ugly – just to leave us a review and that way we can improve on what we need to.”

In addition to building the kind of online reputation that any small business would envy, Idaho Maintenance has spread the word about who they are and what they do through word of mouth and by finding ways to give back to the community. Admir said that they will often provide a free or discounted service for federally-funded or government-funded businesses that provide a service to the community. He said:

“We serve or help the community by allowing local businesses to save money and allocate more of their funds towards community projects.”

There are many businesses out there that are looking to build as impressive a reputation as Idaho Maintenance has managed to. We asked if Admir could share any expert advice with these companies. Here’s what he had to say:

“Focus on the quality and not the quantity. Make sure that all the clients that you do have are taken care of as best as they possibly can be. It’s a long process to grow a company, but I think that if you do it incorrectly and focus on only the growth versus the quality of the service that you’re offering to your clients, you might grow quick, but you’re going to be losing people left and right because your quality is going to falter… The best advice I can provide is to focus on the quality and to make sure all the infrastructure and support, as far as employees, are in place before expanding too quickly. The growth will come naturally.”

Congratulations to Idaho Maintenance for being a 2019 Top Rated Local award winner, and special thanks to Admir for taking the time to speak with us!

Idaho’s Top Rated Local® Award Winner: Sound Wave Events

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Sound Wave Events is an award winner for in 2019.

If you are looking for an event company that will cultivate meaningful relationships and help you create a fun, memorable event, look no further than this award-winning company!

Sound Wave Events has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top 50 businesses in Idaho!

Here’s just one of their many five-star reviews:

“My husband and I [used them for our wedding], and these guys were amazing, not only for the wedding, but also prior to it. They had great attitudes, customer service, organization, and were just down to earth. They were worth every penny!” – B.P.

It is because of excellent reviews like this that Sound Wave Events is now able to call themselves a Top Rated Local award winner!

Not Your Average Event Company

We were excited to learn all about Sound Wave Events and how they have gotten where they are today, so we sat down with the owner, Kristin Cole.

The first thing we wanted to know was what it is that makes Sound Wave Events stand apart from its competitors. Kristin shared:

“The client service that you are going to get with us will exceed anything you’ll get elsewhere. We work to make sure that the product doesn’t just reflect our vision, but more importantly reflects our clients’ visions.”

She went on to tell us that their mission and work are not limited to the way they interact with their customers, but rather extend across their entire team. She said:

“We live our mission, vision, and values statements not just with our customers but with our employees as well. We strive to create a lively and fun environment where people matter both inside the building and with our clients.”

Building Success And Giving Back

Sound Wave Events has earned a fantastic reputation, so we asked Kristin how they have managed to grow their business and get such great reviews. She said:

“We solicit reviews at the completion of service. It’s OK if they leave us less than five stars because we’re human… Though we’re Idaho’s largest event provider, we strive to make sure that every client feels like they’re our ONLY client.”

In addition to building the kind of online reputation that any small business would envy, Sound Wave Events has spread the word about who they are and what they do by finding ways to give back. Kristin told us that they offer many sponsorships and contribute to fundraisers for local non-profits. She said that they do all they can to help those organizations achieve their goals and missions.

There are many businesses out there that are looking to build as impressive a reputation as Sound Wave Events has managed to. We asked if Kristin could share any expert advice with these companies. Here’s what she had to say:

“Have a clear brand, and know how to convey it. Have consistency across all of the platforms. Provide an amazing service; when you do a great job, they will talk about it face to face and they’ll talk about it online.”

Congratulations to Sound Wave Events for being a 2019 Top Rated Local award winner, and special thanks to Kristin for taking the time to speak with us!

Idaho’s Top Rated Local® Window Cleaners Award Winner: H2Oasis Window Cleaning LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that H2Oasis Window Cleaning LLC is a 2019 award winner for window cleaning companies in Idaho!

When you want professional window cleaning services in Caldwell, you want H2Oasis Window Cleaning LLC.

H2Oasis Window Cleaning LLC has received dozens of reviews with an average rating of 4.92 stars, earning it a wonderful Rating Score™ of 96.24 and a 2019 Top Rated Local award for ranking among the top five window cleaning companies in all of Idaho!

Here’s just one of its many five-star reviews:

“What a fantastic company! They are focused on providing professional service while being friendly and efficient. My windows look amazing! I got home after dark, so it wasn’t easy to see the results, but now that the sun is rising, I can appreciate your excellent work! Thank you so much for helping us appreciate the beauty of our home! If you are considering a professional window cleaner, I would highly recommend H2Oasis Window Cleaning. They do gutters, too!” – Misty M.

Not Your Average Window Cleaning Company

We wanted to learn all about H2Oasis Window Cleaning LLC and its impressive online reputation, so we took a few minutes to talk with the owner, Cashen Smith.

The first question we had for Cashen was what is it that sets H2Oasis Window Cleaning LLC apart from its competition in Idaho. Here’s Cashen’s response:

“For me, it’s about being grateful for the things that the customers open up to me with. There is no customer or job that’s too small for me. It’s all about going above and beyond for each individual job, and I get personal with the job and make strong bonds with my clients.”

We also wanted to know what their mission is at H2Oasis Window Cleaning LLC and how they work to make the world a better place. Here’s what Cashen had to say:

“I really focus on what the client wants, and if I say I’m going to do something, I’m going to do it fully. I always take care of the customer and make them feel valued and appreciated.”

Building Success by Building Customer Relationships

Cashen attributes H2Oasis Window Cleaning LLC’s strong online reputation to his commitment to building relationships with his customers:

“I’m not just there to clean windows. I’m there to connect with the client and go above and beyond as much as possible.”

Cashen went on to say:

“It’s really important to respond to the reviews and make sure that the customers know they are being heard.”

Outside of building a powerful online reputation, H2Oasis Window Cleaning LLC has gotten their name out there through door hangers, their website, word of mouth and by sending out thank you cards.

There are so many business owners out there looking to build the kind of online reputation H2Oasis Window Cleaning LLC has. Here’s Cashen’s expert advice for them:

“Really have that customer rapport. Dedication and hard work are key. Focus on your brand and what you want to provide for people, and execute that goal. Word of mouth can spread like wildfire.”

Congratulations to the team at H2Oasis Window Cleaning LLC for being a 2019 Top Rated Local award winner, and thank you so much, Cashen, for taking the time to speak with us!

We highly recommend H2Oasis Window Cleaning LLC in Caldwell. Visit their website today!

Idaho’s Top Rated Local® Roofing Contractors Award Winner: Excel Roofing Inspections

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Excel Roofing Inspections is a 2019 award winner for roofing contractors in Idaho!

From roofing inspections and repairs to reroofing, Excel Roofing Inspections has what it takes to meet your needs in Nampa.

Excel Roofing Inspections has received more than 100 reviews on three verified sites with an average rating of 4.87 stars, earning them an outstanding Rating Score™ of 94.66 and a 2019 Top Rated Local award for ranking among the top five roofing contractors in all of Idaho!

Here’s just one of their many five-star reviews:

“The two workers Excel Roofing sent to our home were very polite friendly, and professional. They even worked on Thanksgiving Day to complete our new roof in a timely manner. Tyler, who was very helpful and personable, talked to us initially, assessed our needs and checked with us throughout the project to make sure we were happy with the work provided. We heartily recommend Excel Roofing to all our friends.” – Dale W.

Not Your Average Roofing Company

Tyler Peterson, the owner of Excel Roofing Inspections, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Excel Roofing Inspections apart from the many other roofing companies in Idaho. Here’s Tyler’s response:

“Our whole purpose is to educate the consumer. I feel that I’ve been successful when I’ve been able to properly educate the homeowner on the ins and outs of their roof, on their particular situation and to help them walk through all the different scenarios, so they ultimately can make the most informed decision possible. I do that with integrity, and our pricing is competitive and you get the most bang for your buck. We’re not the cheapest but we’re not adding things in to pad the bottom line. We do a fair price, and integrity is something that we adhere strongly to.

I would rather lose a little bit of money and do the job right than to try and cut corners just to make something work.”

We also wanted to know why they do what they do at Excel Roofing Inspections and how they work to make the world a better place. Here’s what Tyler had to say:

“We’re highly involved in charitable organizations. We annually contribute to Shop with a Cop for underprivileged youth. We contribute to Meals on Wheels for seniors. We also have contributed to the YMCA as well. We consider it important to give back to the community, especially those who are underprivileged or struggle with things. When you’re blessed with the ability to earn a living and provide a great service, then you should give back to those who are less fortunate.”

Building Success Through Quality Service

When we asked Tyler about Excel Roofing Inspections‘ secret to such a strong online reputation, he said:

“Reviews just happen if you’re doing the right thing and if you’re doing the work that the customer expects. I’m always about communication and making sure that their needs are communicated or understood well and met on our side. And if they’re not met, then I find out why not and how we make it better.”

Outside of building the kind of online reputation any business owner would envy, Excel Roofing Inspections has spread the word about who they are and what they do by occasionally purchasing leads, but the majority of their business comes from word of mouth and repeat customers. Tyler added:

“It’s really about cultivating those relationships and making sure that they know how to find us, that we’re still there and that we follow up on every referral.”

Clearly, Tyler knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“It’s pretty murky waters out there online. It’s really tough to find your way, so you just have to muddle along. …If I could do it all over again, I would have looked for some kind of mentorship program and then had somebody walk me through what to do and what not to do… I had to learn the hard way, try different things and test them to see how well they would work, move on and try something else. When it comes to having a good online presence, it takes diligence and vigilance, so you just have to make sure you’re doing the right things with your customers. Follow up with them because you have to ask for the referral.”

Congratulations to the team at Excel Roofing Inspections for being a 2019 Top Rated Local award winner, and thank you so much, Tyler, for taking the time to speak with us!

We highly recommend Excel Roofing Inspections in Nampa. Visit their website today!