Category: Virginia

Virginia’s Top Rated Local® Accounting Firms & CPAs Award Winner: Professional Tax Accountants

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Professional Tax Accountants is a 2019 award winner for accounting firms and CPAs in Virginia!

When you need an experienced tax expert on your side, there’s no better option than Professional Tax Accountants in Springfield.

Professional Tax Accountants has received dozens of reviews on four verified sites with an average rating of 4.52 stars, earning them an outstanding Rating Score™ of 79.01 and a 2019 Top Rated Local award for ranking among the top five accounting firms and CPAs in all of Virginia!

Here’s just one of their many five-star reviews:

“My family and I have been working with Professional Tax Accountants for many years for both personal and business accounting. You will not find a more knowledgeable, professional, helpful accounting firm in the DC metro area. They have helped us through standard tax filings and regulations, and even managed complicated IRS matters on our behalf. I have and continue to recommend them to friends, family and business associates whenever the need arises.” – Kelly T.

Not Your Average Accounting Firm

Sue Ellen, who co-owns Professional Tax Accountants with her husband, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Professional Tax Accountants apart from the many other accounting firms in Virginia. Here’s Sue Ellen’s response:

“Here, our clients are real, live people. We have clients that we’ve had for generations, and we know them very well. They are not just numbers.”

Sue Ellen went on to add:

“Our approach to customer service and our community results in outstanding client retention.”

We also wanted to know why they do what they do at Professional Tax Accountants and how they work to make the world a better place. Here’s what Sue Ellen had to say:

“Our mission is to save our clients time and money, and give them peace of mind. People find the subject of taxes to be stressful, and we just want to help address their needs and help them as best as possible. We want them to feel cared for. If they can’t relax about the tax outcome, they can at least relax about how it’s handled.”

Building Success by Getting to Know Clients

When we asked Sue Ellen about Professional Tax Accountants‘ secret to such a strong online reputation, she said:

“It is very important to my husband and me to get to know our clients. We really get to know them as well as we can, so we can deliver the best tax savings, but also so we can talk to them honestly and directly about financial challenges they may face. We really care about each and every client. My clients say that we are not typical accountants.”

Outside of building the kind of online reputation any business owner would envy, Professional Tax Accountants has spread the word about who they are and what they do through local advertising and community involvement:

“ I am very active in churches and spiritual organizations. …I also teach yoga. To be honest, I like people, so I get to know them, and then they ask me to do their taxes.”

Clearly, Sue Ellen knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“You have to take care of your clients, and the best way to do that is by getting to know them.”

Congratulations to the team at Professional Tax Accountants for being a 2019 Top Rated Local award winner, and thank you so much, Sue Ellen, for taking the time to speak with us!

We highly recommend Professional Tax Accountants in Springfield. Visit their website today!

Virginia’s Top Rated Local® Flooring Contractors Award Winner: Artistic Flooring

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Artistic Flooring is an award winner for flooring contractors in 2019.

For all of your flooring needs in Virginia Beach, look no further than this award-winning company!

Artistic Flooring has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 99.68 and a 2019 Top Rated Local award for ranking as one of the top five flooring contractors in Virginia!

Here’s just one of their many five-star reviews:

“Billy has been fantastic to work with. Professional, courteous and knowledgeable are just a few words that I would use while recommending him. I highly recommend Billy for your flooring needs.” – W.N.

It is because of excellent reviews like this that Artistic Flooring is now able to call themselves a Top Rated Local award winner!

Not Your Average Flooring Contracting Company

We were excited to learn all about Artistic Flooring and how they have gotten where they are today, so we sat down with the owner, Bill.

The first thing we wanted to know was what it is that makes Artistic Flooring stand apart from its competitors. Bill said that they stand behind their work with a 100-percent guarantee. They focus on doing their best and on being a reputable company. In addition to offering quality products and services, Bill said that they treat everyone the way they would want to be treated.

Building Success By Working Hard

Artistic Flooring has earned a fantastic reputation, so we asked Bill how they have managed to grow their business and get their name out. Bill said that they don’t do anything at all, which truly speaks to the quality of their service and how much people have loved the work they’ve done.

There are many businesses out there that are looking to build as impressive a reputation as Artistic Flooring has managed to. We asked if Bill could share any expert advice with these companies. Here’s what he had to say:

“It is a lot of work, and there are several things you have to do and get right before you will have an online presence.”

Congratulations to Artistic Flooring for being a 2019 Top Rated Local award winner, and special thanks to Bill for taking the time to speak with us!

Virginia’s Top Rated Local® Auto Shops Award Winner: Chapman’s Certified Auto Service, LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Chapman’s Certified Auto Service, LLC is a 2019 award winner for auto shops in Virginia!

When you’re in need of auto repair you can rely on in Richmond, you need Chapman’s Certified Auto Service, LLC.

Chapman’s Certified Auto Service, LLC has received hundreds of reviews on four verified sites with an average rating of 4.92 stars, earning them an excellent Rating Score™ of 97.24 and a 2019 Top Rated Local award for ranking among the top 10 auto shops in all of Virginia!

Here’s just one of their many five-star reviews:

“This place is fantastic! They had my car fixed two days sooner than I expected. They’re honest and fair. Pam is absolutely wonderful and even offered to come pick me up to get my car! I highly recommend them! I won’t be taking my car to anyone else.” Holly J.

A One-of-a-Kind Auto Shop’s Secret to a Strong Online Reputation

Chapman’s Certified Auto Service, LLC has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the General Manager and Service Writer, Pam.

The first thing we wanted to know was what makes Chapman’s Certified Auto Service, LLC unique compared to the many other auto shops in Virginia. Pam told us:

“We are truly a mom-and-pop shop that has been here in Richmond for 34 years. My guys love what they do and care always!”

Pam went on to tell us that they are proud of the fact that they are a small shop that still serves the community despite the retail giants they compete with.

When we asked what the secret is to such a solid online reputation at Chapman’s Certified Auto Service, LLC, Pam pointed to the fact that they really do care and that Pam is a surrogate mom to everyone who walks in the door. She added:

“Everyone is really like family. People appreciate the fact that we’re genuine. We are all here for each other.”

Making the World a Better Place by Keeping Old Cars on the Road

We also wanted to know what their mission is at Chapman’s Certified Auto Service, LLC and how they work to make the world a better place. Here’s Pam’s response:

“If your car’s feeling crappy, bring it to Chappy. We were a part of the little community on Broad Street for 33 years. We specialize in keeping your old car on the road. We will keep you on the road and keep you going and safe. We help you get to where you to go safely. We aim to be active and stay available to those in need.”

Outside of building a powerful online reputation, Chapman’s Certified Auto Service, LLC has grown through referrals and Google, which has led to so much business that the two technicians they have on staff can barely keep up. Their success has been the result of maintaining integrity and consistency in their operational standards over the years.

It’s clear that Pam knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“The most important thing is to pay attention and to listen. Be kind; be respectful.”

Congratulations to the team at Chapman’s Certified Auto Service, LLC for being a 2019 Top Rated Local award winner!

We highly recommend Chapman’s Certified Auto Service, LLC in Richmond. Visit their Facebook page today!

Virginia’s Top Rated Local® Veterinarians Award Winner: Edinburgh Animal Hospital

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Edinburgh Animal Hospital is a 2019 award winner for veterinarians in Virginia!

Your pet is a part of your family. Entrust their care to no one but the best by entrusting it to Edinburgh Animal Hospital in Chesapeake.

Edinburgh Animal Hospital has received hundreds of reviews on five verified sites with an average rating of 4.69 stars, earning them a tremendous Rating Score™ of 96.92 and a 2019 Top Rated Local award for ranking among the top 10 veterinarians in all of Virginia!

Here’s just one of their many five-star reviews:

“The staff and veterinarians are very professional, courteous and down to earth. I would recommend this location to anyone who is looking for an awesome place to bring their pets. They work with you as well on budget and give you a heads up on anything your pet needs.” – Samuel C.

A One-of-a-Kind Veterinary Hospital’s Secret to a Strong Online Reputation

Edinburgh Animal Hospital has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the Head Receptionist, Lisa.

The first thing we wanted to know was what makes Edinburgh Animal Hospital unique compared to the many other veterinary hospitals in Virginia. Lisa told us

“Our doctors genuinely care, and our owner, Dr. Campbell, has kept his prices consistent to help the community, rescue groups and anybody that we can. He cares a lot, and it really shows and people can tell.”

When we asked what the secret is to such a solid online reputation at Edinburgh Animal Hospital, Lisa pointed to their fantastic doctors.

Making the World a Better Place One Pet at a Time

We also wanted to know what their mission is at Edinburgh Animal Hospital and how they work to make the world a better place. Lisa shared with us that their goal is to make the world a better place one pet at a time.

Outside of building a powerful online reputation, Edinburgh Animal Hospital has grown solely through word of mouth, which Lisa says is a result of the great environment they’ve created for the owners and pets they serve.

Congratulations to the team at Edinburgh Animal Hospital for being a 2019 Top Rated Local award winner!

We highly recommend Edinburgh Animal Hospital in Chesapeake. Visit their website today!

Virginia’s Top Rated Local® Pool Service & Repair Award Winner: Patriot Pools of Virginia, LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Patriot Pools of Virginia, LLC is a 2019 award winner for pool service and repair in Virginia!

From pool repairs to new pool installations, the team at Patriot Pools of Virginia, LLC has what it takes to meet all of your pool service needs in Virginia Beach (Hampton Roads)!

Patriot Pools of Virginia, LLC has received dozens of online reviews from four verified review sites with an average rating of 4.66 stars, earning them an incredible 94.56 Rating Score™ and a 2019 Top Rated Local award for being ranked among the top 10 pool service and repair companies in Virginia!

Here’s just one of their many five-star reviews:

“We had a wonderful experience with Patriot pools of Virginia. We have zero regrets and no complaints whatsoever. They were highly responsive and honest about everything from the very beginning. Patriot Pools is extremely knowledgeable and the hardest working folks I’ve ever contracted for any type of job. They went above and beyond for us from start to finish and prevailed well through any challenges. Even through the terrible rain we’ve had this spring and summer, they had our pool finished in a very reasonable amount of time. They are really just down-home, kind-hearted people who truly love their work and do an outstanding job…” – Louis R

A One-of-a-Kind Pool Company’s Secret to a Strong Online Reputation

We sat down with Jamie, the Operations Manager at Patriot Pools, to find out what their secret is to such a powerful online reputation. Here’s what she had to say:

“We genuinely care about our customers; they are more than just a dollar sign to us.”

The customer-centered approach to service at Patriot Pools has led to many customers leaving reviews online, as well as lots of referrals. In fact, according to Jamie, they rely so heavily on word of mouth that they haven’t had to do any paid advertising since their first year in business.

Every business owner would love to have the kind of reputation and growth that Patriot Pools has managed to build, so we asked Jamie what advice she has for those business owners. Here are her words of wisdom:

“Sharpen your skill set, be honest, don’t cut corners, and always go above and beyond expectations”

Making the World a Better Place By Transforming Backyards

Patriot Pools of Virginia LLC is extremely experienced, licensed and insured. Another thing that sets them apart is that they never subcontract out any of their work. At Patriot Pools, every job is done by in-house employees, which is a very rare thing in the industry. Jamie went on to add:

“While there are many contractors who aren’t highly experienced/licensed/insured, there are also many great local companies who are.”

We asked Jamie why they do what they do at Patriot Pools and how they work to make the world a better place. Here’s what she had to say:

“We love the idea of being able to transform a backyard into a place where friends and families can gather to spend time together and create memories.”

Congratulations to the team at Patriot Pools of Virginia, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Jamie, for taking the time to speak with us!

Whether your pool needs to be repaired or you’re ready to dive in and install a new swimming pool in your backyard, we highly recommend working with Patriot Pools of Virginia, LLC. Check out their BBB profile today.

Virginia’s Top Rated Local® Window Cleaners Award Winner: Ashburn Windows & General Cleaning Services

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Ashburn Windows & General Cleaning Services is a 2019 award winner for window cleaners in Virginia!

If you’re looking for the best way to enhance your home’s curb appeal, look no further than Ashburn Windows & General Cleaning Services.

Ashburn Windows & General Cleaning Services has received more than 100 reviews on four verified sites with an average rating of 4.75 stars, earning them an incredible Rating Score™ of 95.65 and a 2019 Top Rated Local award for ranking among the top 10 window cleaners in all of Virginia!

Here’s just one of their many five-star reviews:

“We definitely recommend AWG! We have windows we cannot reach to clean, both inside and outside. They cleaned them thoroughly; they arrived on time, and they were very friendly and professional! They even gave us a military discount, which was very kind. We are truly satisfied with the work! I will certainly use them again!” – Bradley H.

Not Your Average Window Cleaning Company

Orlando Salguero, the owner of Ashburn Windows & General Cleaning Services, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Ashburn Windows & General Cleaning Services apart from the many other window cleaners in Virginia. Orlando told us that provide their customers with the best possible service and pride themselves on their customer service.

We also wanted to know why they do what they do at Ashburn Windows & General Cleaning Services and how they work to make the world a better place. Orlando shared with us that their mission is to help their customers and to give them what they need while providing the best customer service and quality.

Building Success Through Online Advertising

When we asked Orlando about Ashburn Windows & General Cleaning Services’ secret to such a strong online reputation, he told us that their customers leave reviews organically, which speaks to the next-level service they offer their customers.

Outside of building the kind of online reputation any business owner would envy, Ashburn Windows & General Cleaning Services has spread the word about who they are and what they do through online advertising.

Clearly, Orlando knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Work hard, and provide great customer service!”

Congratulations to the team at Ashburn Windows & General Cleaning Services for being a 2019 Top Rated Local award winner, and thank you so much, Orlando, for taking the time to speak with us!

We highly recommend Ashburn Windows & General Cleaning Services. Visit their website today!

Virginia’s Top Rated Local® Electricians Award Winner: DEL Electric LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that DEL Electric LLC is a 2019 award winner for electricians in Virginia!

When you need an electrician you can rely on to get the job done right the first time in Chesapeake, you need DEL Electric LLC.

DEL Electric LLC has received dozens of reviews on three verified sites with an average rating of 5.00 stars, earning it a marvelous Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top 10 electricians in all of Virginia!

Here’s just one of this business’ many five-star reviews:

“Doug was perfect for a Tesla wall connector installation and a fan installation. He answers any questions you have and is very professional in his work. I will do business with him in the future for any electrical work that I may need. Thanks again, Doug!” – Christian B.

Not Your Average Electrician

We wanted to learn what makes DEL Electric LLC different from other Realtors® in Virginia, so we took a few minutes to sit and talk with the owner, Doug.

The first question we had for Doug was what is it that sets him apart from the many other electricians that people could choose to work with in Virginia. Doug told us that he always works with his customers one on one and in person. Doug stands behind his work with a two-year warranty, and day in and day out, he dedicates 110 percent of himself to the job.

We also asked Doug what his mission is and how he works to make the world a better place. Here’s what he had to say:

“My mission is to be honest, to do what I say I’m going to do and to never cut corners.”

Building Success Through Old-School Service

Doug attributes DEL Electric LLC’s strong online reputation to the fact that he’s a sole proprietor, which means that there’s only one person to blame if anything goes wrong, as well as to his old-school service, which replaces contracts with word-of-mouth agreements and handshakes.

Outside of building a powerful online reputation, Doug has spread the word about DEL Electric LLC through Facebook and the Nextdoor app, but most of his business comes from word of mouth.

There are so many electricians out there looking to build the kind of online reputation DEL Electric LLC has. Here’s Doug’s expert advice for them:

“Be honest; find good people.”

Congratulations to DEL Electric LLC for being a 2019 Top Rated Local award winner, and thank you so much, Doug, for taking the time to speak with us!

We highly recommend DEL Electric LLC in Chesapeake. Visit it online today!

Virginia’s Top Rated Local® Funeral Homes & Services Award Winner: R. Hayden Smith Funeral Home

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that R. Hayden Smith Funeral Home is a 2019 award winner for funeral homes and services in Virginia!

After the loss of a loved one, you need a compassionate funeral home on your side, and in Hampton, there’s no better option than R. Hayden Smith Funeral Home.

R. Hayden Smith Funeral Home has received dozens of reviews with an average rating of 4.67 stars, earning them a spectacular Rating Score™ of 88.09 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes and services in all of Virginia!

Here’s just one of their many five-star reviews:

“They’re always open. They’re very professional and compassionate. Unfortunately, I have attended several services here, and they do everything they can to provide you with a comfortable place to mourn.” – Renee M.

Not Your Average Funeral Home

We wanted to learn all about R. Hayden Smith Funeral Home and its impressive online reputation, so we took a few minutes to talk with the President, Tim Smith.

The first question we had for Tim was what is it that sets R. Hayden Smith Funeral Home apart from their competition in Virginia. Here’s Tim’s response:

“We’re still a family-owned funeral home. We own the funeral home, work in the funeral home and have been part of the Hampton Roads community for the past 118 years. Our reputation carries us quite a bit! Our pricing is fair, and there’s no sales atmosphere. We make sure to help serve our families’ needs, financial goals and help them get through a bad situation.”

Tim went on to add:

“We’ve got a huge amount of information on our site that can help guide you to the right answers. We like to provide options and allow consumers to make up their own minds.”

We also wanted to know what their mission is at R. Hayden Smith Funeral Home and how they work to make the world a better place. Here’s what Tim had to say:

“We serve families and treat them all fairly, like they’re part of our own family, and through those things, we’re able to provide excellent service.”

Tim added:

“We really try to save money for our veterans. If the programs are available, you can save thousands of dollars!”

Building Success by Providing Service Families are Happy With

Tim attributes R. Hayden Smith Funeral Home’s strong online reputation to their commitment to providing the kind of service that makes their clients happy:

“Families leave reviews for us on their own. When they’re happy with the service, they leave reviews themselves. We never ask for reviews or push for them.”

Outside of building a powerful online reputation, R. Hayden Smith Funeral Home has gotten their name out there by maintaining an excellent website, through social media, by marketing throughout their community and through radio ads.

There are so many business owners out there looking to build the kind of online reputation R. Hayden Smith Funeral Home has. Here’s Tim’s expert advice for them:

“Treat the consumers and community right, and they will support you in the end!”

Congratulations to the team at R. Hayden Smith Funeral Home for being a 2019 Top Rated Local award winner, and thank you so much, Tim, for taking the time to speak with us!

We highly recommend R. Hayden Smith Funeral Home in Hampton. Visit their website today!

Virginia’s Top Rated Local® Private Investigators Award Winner: Eagle Security Solutions

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Eagle Security Solutions is an award winner for private investigators in 2019.

For personal or professional private investigator services, or to take classes in the field, look no further than this award-winning company!

Eagle Security Solutions has received hundreds of overwhelmingly positive reviews across five different verified sites with an average rating of 4.66 stars, earning them an impressive Rating Score™ of 86.98 and a 2019 Top Rated Local award for ranking as one of the top five private investigators in Virginia!

Here’s just one of their many five-star reviews:

“I recently graduated from the Bail Enforcement class and I enjoyed every bit of it! This is my second time taking a course through ESS. Mark is very professional and knowledgeable and I would recommend anyone to take a course through his business.” – A.R.

It is because of excellent reviews like this that Eagle Security Solutions is now able to call themselves a Top Rated Local award winner!

Not Your Average Private Investigator

We were excited to learn all about how Eagle Security Solutions has been able to build such an impressive reputation, so we sat down with the owner, Mark Dionne.

The first thing we wanted to know was what it is that makes Eagle Security Solutions stand apart from their competitors. ESS is a small business, so they are able to give individual attention to their customers, and treat them as more than a number. They know that every person who comes to their business has a unique situation, so they look to provide a personal touch to every service. Not only do they provide services and products, but they also teach classes and have academy programs for people who want to enter the field.

Mark passionately told us more about his business:

“We are your one stop for all security needs. When life isn’t going exactly according to plan, you might wish you had a professional on your side. Perhaps you need someone who can give you the information you need to make the right decisions about your personal life, your business or your future. Eagle Security Solutions, Inc. (ESS) can do that. We offer a variety of professional, investigative, and personal protection services. We’re a source you can trust with no hidden agendas. We also provide professional training for people pursuing a career in a related field.”

Building Success Through Customer Satisfaction

Eagle Security Solutions has built an incredible reputation, and Mark says that they have gotten there by setting their standards high and asking for referrals and reviews. He said that the main way they have grown as a company has been through their current customers.

There are many businesses out there that are looking to build as impressive a reputation as Eagle Security Solutions has managed to. We asked if Mark could share any expert advice with these companies. Here’s what she had to say:

“You have to interact with your clients. You have to have constant contact with them and positive control of your presence. Staying up to date on feedback is really important and you have to deal with those things quickly and professionally.”

Congratulations to Eagle Security Solutions for being a 2019 Top Rated Local award winner, and special thanks to Mark for taking the time to speak with us!

Virginia’s Top Rated Local® Tree Care Companies Award Winner: Mike’s Tree Service

Posted on by Top Rated Local®

Top Rated Local® is pleased to announce that Mike’s Tree Service is not only the number one tree care company in Virginia, but one of the top 100 businesses in the state overall!

A 99.47 Rating Score™, a 4.85 average star rating, and more than 50 phenomenal reviews on verified review sites make Mike’s Tree Service a 2019 Top Rated Local award winner! Here’s just one of the stellar reviews they’ve received:

“We have a dear maple tree in our back yard which we want to keep for many years. Mike came over and gave it a thorough looking over (along with the other trees in my yard). Today they finished their strategic removal of weak limbs and mistletoe. The tree looks fantastic and I’m optimistic that it will shade our yard and home for many years to come.” -P. Reins

Not Your Average Tree Care Company

Megan Watts, the Senior Manager of Mike’s Tree Service, took some time to speak with us about the business’ remarkable online reputation.

As an award-winning business, it goes without saying that Mike’s Tree Service is doing something very right. When we asked what exactly it is that sets them apart from the many other tree care companies in Virginia, Megan told us, “We take a lot of pride in how we conduct our work and give back to the community.”

The Mike’s Tree Service team is incredibly dedicated to being responsible stewards of the environment. That’s why they work hard to keep trees safe and healthy and recycle all of their materials.

Building Success Through Excellent Service

Of course, we were particularly interested in finding out what Mike’s Tree Service’s secret to success is. In Megan’s words, “We built up a name and ask for reviews.”

As an integral part of the Mike’s Tree Service team, Megan knows what it takes to make a business stand out online. Here’s her simple, but wise advice to other businesses that are working on their online reputation:

“Keep working and keep answering the phones.”

Congratulations to the team at Mike’s Tree Service for being a 2019 Top Rated Local award winner, and thank you so much, Megan, for taking the time to speak with us!