Arkansas’ Top Rated Local® Businesses: 2020

While there’s a lot of uncertainty in the world right now, we didn’t want to let that stop us from celebrating the amazing small businesses of Arkansas!

Known for its stunning rivers, lakes, and hot springs, Arkansas is a wonderful state to live in and visit. In addition to being home to the Folk Capital of America, two and a half million acres of national forests, Bill Clinton, John Grisham, and Johnny Cash, The Natural State is also home to a number of truly incredible local businesses — from acupuncturists to window cleaners — that work to serve their communities and make the world a better place.

Top Rated Local® is here to recognize the many local businesses that work to make Arkansas such a phenomenal place to live and visit. There are so many amazing businesses that serve the people of Arkansas, but only the best of the best have made it on our list of Top Rated Local award winners for 2020. Today, we’re ecstatic to announce our 2020 award winners in Arkansas.

To calculate our 2020 winners, we’ve looked at each business’ Rating Score™, which is determined by the total number of verified review sites the business is listed on, the total number of ratings/reviews the business has on those review sites, and the business’ average overall star rating. The more review sites a business is listed on, the more reviews or ratings a business has, and the higher the average star rating, the higher the Rating Score will be, with the highest being 100.00.

There are a large number of businesses that work hard to serve the people of Arkansas and provide them with everything they need to thrive, and this year, we’ve identified 391 total businesses that have made the cut. These one-of-a-kind, local businesses have clearly made an impact on the customers and clients they serve each and every day, as evidenced by their impressive average Rating Score of 96.49 and average star rating of 4.88. For comparison, businesses across Top Rated Local average a 70.10 Rating Score and a 4.29 star rating. These businesses are truly the best of the best.

There are so many stand-out businesses in Arkansas that deserve to be recognized for their success, but we’re especially excited to give a shoutout to the number one award-winner in Arkansas for 2020 — Kittle’s Garage. An auto shop that’s dedicated to “shifting your car’s performance into high gear,” Kittle’s Garage is North Little Rock’s premier source for auto repair. Kittle’s Garage has received 955 reviews across five verified reviews sites with an average star rating of 4.94, which has earned it a phenomenal Rating Score of 100.00 and the bragging rights of being the number one Top Rated Local business in all of Arkansas for 2020.

Congratulations to all of our award winners in Arkansas for 2020. We commend you for the outstanding service and support you provide for your community day in and day out.

Arizona’s Top Rated Local® Senior Living Communities Award Winner: Lake View Terrace

Top Rated Local® is pleased to announce that Lake View Terrace is a 2019 award winner for senior living communities in Arizona!

If you’ve been searching for a memory care community for your loved one that promotes wellness and independence, look no further than Lake View Terrace in Lake Havasu City.

Lake View Terrace has received dozens of reviews with an average rating of 4.89 stars, earning them a tremendous Rating Score™ of 94.94 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Arizona!

Here’s just one of the many five-star reviews that got them there:

“Lake View Terrace Memory Care is a wonderful and loving home for people with dementia. It was our mom’s home for the last years of her life. She really enjoyed living there and participating in their appropriately planned activities and outings. She also enjoyed the frequent singers and entertainers. We visited her often, and every time we went, she was always clean, dressed and happy. The caregivers are sooo amazingly patient and loving, and generous with their hugs and optimism. It was a difficult decision to make when we finally decided to have her move to Lake View, but it was the best decision we made…” – Sandy D.

Not Your Average Senior Living Community

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Sarah, marketing director at Lake View Terrace.

To kick off our conversation, we asked Sarah about what it is that makes Lake View Terrace unique compared to the many other senior living communities in Arizona. Sarah told us:

“Serving our seniors is not just a job for those who work here. The staff is fully committed to a lifestyle of care. We strive to give our residents everything that they need to live fully for the rest of their lives — however long or short that may be.”

We also asked Sarah about the Lake View Terrace mission and how they work to make the world a better place. Here’s her response:

“Our mission statement is: ‘It can be different… let us show you how.’ We do lots of fundraising to always stay connected and support our local community.

Sarah went on to tell us that she’s a team member ambassador who volunteers for large events and that her goal is to help everybody and works to find solutions for individuals who may not be the best fit for Lake View Terrace.

Building Success by Providing the Best Possible Care

Sarah credits Lake View Terrace’s strong online reputation to their commitment to providing the best possible care:

“Our caregivers practice devoting 100 percent of their focus to the residents at all times. We also get involved in local community events whenever possible.”

Outside of building a powerful online reputation, Lake View Terrace has grown by actively posting on social media; however, the business is always looking for different ways to grow. Sarah added:

“We’re located in a small town, so word of mouth is everything. We always encourage prospects to do their due diligence and even research competitors as a way of establishing trust. Whenever possible, we try to have friends and family of residents advocate for our services.”

There are many business owners looking to grow their business and build their online reputation. Here’s Sarah’s expert advice for them:

“Be true to your purpose…”

She also said that, when you have a product worth believing it, selling it comes naturally.


Congratulations to Lake View Terrace for being a 2019 Top Rated Local award winner, and thank you so much, Sarah, for taking the time to speak with us!

We highly recommend Lake View Terrace in Lake Havasu City. Visit their website today!

Arkansas’ Top Rated Local® Award Winner: Northwest Arkansas Family Dental

Top Rated Local® is pleased to announce that Northwest Arkansas Family Dental is a 2019 award winner in Arkansas!

Whether you’re looking for a dentist who can help you find relief from TMJ disorder or a dentist who can help you achieve a more beautiful smile with Invisalign®, look no further than Northwest Arkansas Family Dental in Fayetteville.

Northwest Arkansas Family Dental has received hundreds of reviews with an average rating of 4.88 stars, earning them a wonderful Rating Score™ of 97.77 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Arkansas!

Here’s just one of their many five-star reviews:

“I didn’t go to any dentist for quite some time due to a few negative experiences in the past. After experiencing some tooth pain, a family member suggested that I see Dr. Bowen. When I walked in, I was greeted by one of the most cheerful people I’ve ever met (Hansen), and I felt right at home. Dr. Bowen and the staff there have been kind, patient and very helpful. I’ve had quite a bit of work done to my teeth in the past year and a half, and have not had any negative experiences at all. This place is great!” – Josh S.

Not Your Average Dental Clinic

We wanted to learn all about Northwest Arkansas Family Dental and its impressive online reputation, so we took a few minutes to talk with Marketing Director, Katie Bullock.

The first question we had for Katie was what is it that sets Northwest Arkansas Family Dental apart from their competition in Arkansas. Katie pointed to the three doctors they have on their team — Dr. Kifer, Dr. Bowen and Dr. Johsnon — and said that Dr. Kifer mentors many other dentists. They always make it a point to thoroughly explain everything to their patients.

We also wanted to know what their mission is at Northwest Arkansas Family Dental and how they work to make the world a better place. Katie shared with us that their mission is to provide preventative-based dental care for their patients while educating them.

Building Success With a Family-Based Approach to Dental Care

Katie attributes Northwest Arkansas Family Dental’s strong online reputation to the fact that they are a family dental clinic with a family atmosphere. They also make it a point to encourage online reviews.

Outside of building a powerful online reputation, Northwest Arkansas Family Dental has gotten their name out there through Facebook, walk-ins and word of mouth. Katie told us that all of their growth has been organic.

There are so many business owners out there looking to build the kind of online reputation Northwest Arkansas Family Dental has. Here’s Katie’s expert advice for them:

“If you have a strong base, then your customers will love you.”


Congratulations to the team at Northwest Arkansas Family Dental for being a 2019 Top Rated Local award winner, and thank you so much, Katie, for taking the time to speak with us!

We highly recommend Northwest Arkansas Family Dental in Fayetteville. Visit their website today!

Arkansas’ Top Rated Local® Massage Therapists Award Winner: Renew Massage Company

Top Rated Local® is pleased to announce that Renew Massage Company is an award winner for massage therapists in 2019!

If you are looking for a massage therapist that will prioritize your relaxation and stress relief, look no further than this award-winning company!

Renew Massage Company has received many overwhelmingly positive reviews across verified sites with an average rating of 5.00 stars, earning them an awesome Rating Score™ of 95.00 and a 2019 Top Rated Local award for ranking among the top 10 massage therapists in Arkansas!

Here’s just one of their many five-star reviews:

“Breezie is absolutely wonderful! She is very knowledgeable and does a wonderful job at deep tissue! She is also patient and often spends extra time to make sure she has worked through all of my tight muscles.” -Sandra U.

It is because of rave reviews like this that Renew Massage Company is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapist

We were excited to learn all about how Renew Massage Company has been able to build such a fabulous reputation, so we sat down with the owner, Breezie Faulkner.

The first thing we wanted to know was what it is that makes Renew Massage Company stand apart from their competitors. In Breezie’s words, “I do more of a therapeutic-style of massage. They’re closer to medical massages. I have a degree in bio-archaeology, so I have a pretty solid background in anatomy. It better helps me pinpoint what’s going on. I’ve also got 10 years of experience.”

When asked about the Renew Massage Company mission, Breezie said, “I’m here to listen to the client, find out what they need, and meet and exceed those needs!”

Building Success

We were particularly interested in finding out what Breezie believes to be her secret to success. “I don’t ask for reviews or anything like that. My clients leave them on their own,” she told us. As for marketing, Breezie let us know she focuses on word of mouth.

There are many businesses out there that are looking to build as remarkable a reputation as Renew Massage Company has managed to. We asked if Breezie could share any expert advice with these companies. Here’s what she had to say:

“Listen to your clients! If you pay attention, listen, and take care of your clients they will come back and send more people your way! Focus more on the client than on money. Put more emphasis on the client experience money will follow!”


Congratulations to Renew Massage Company for being a 2019 Top Rated Local award winner, and special thanks to Breezie for taking the time to speak with us! Check out their website here!

Arkansas’ Top Rated Local® Beauty Salons and Spas Award Winner: Luxe Beauty

Top Rated Local® is pleased to announce that Luxe Beauty is an award winner for beauty salons and spas in 2019.

If you are looking for a beauty salon that will get you looking your best, look no further than this award-winning company!

Luxe Beauty has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 96.93 and a 2019 Top Rated Local award for ranking as one of the top 10 beauty salons and spas in Arkansas!

Here’s just one of the many five-star reviews that helped get them here:

“I love this salon. Being a traveler for my job, it’s a little scary finding a place to get your haircut in a new town, but I have been here twice now and have left extremely happy both times… It’s easy to book an appointment using their app or over the phone; their staff is friendly, and [their] prices are reasonable. I only wish I could have this great of an experience everywhere I go.” – S.W.

It is because of excellent reviews like this that Luxe Beauty is now able to call themselves a Top Rated Local award winner!

Not Your Average Beauty Salon

We were excited to learn all about Luxe Beauty and how they have gotten where they are today, so we sat down with the owner, Nicole.

The first thing we wanted to know was what it is that makes Luxe Beauty stand apart from their competitors. Nicole told us a bit about what it is that makes Luxe Beauty tick. She told us about the importance of being focused on the client and building relationships with them. She said:

“We have a very laid back approach and truly love the relationships we build with our customers. Our focus is on doing an awesome job and creating stylish hairstyles that the customers love.”

Building Success Through Client Appreciation

Luxe Beauty has built up an incredible reputation, so we were excited to hear about some of the ways they have marketed and grown as a company. Nicole said that the co-owner, Sarah, takes care of their online presence and social media, which they use to stay connected to their clients and community. She said that referrals are their number one source for new business and that their clients are great at getting more people to check out their salon.

There are many businesses out there that are looking to build as impressive a reputation as Luxe Beauty has managed to. We asked if Nicole could share any expert advice with these companies. Here’s what she had to say:

“I would say start slow; appreciate what the client is doing for you; bring the personal aspect into everything, including the online world, and make connections with everyone.”


Congratulations to Luxe Beauty for being a 2019 Top Rated Local award winner, and special thanks to Nicole for taking the time to speak with us!

Arkansas’ Top Rated Local® Restaurants Award Winner: The Meat Shoppe

Top Rated Local® is pleased to announce that The Meat Shoppe is a two-time 2019 award winner in Arkansas!

For southern barbecue at its finest, there’s no better restaurant to eat at in Gravel Ridge than The Meat Shoppe.

The Meat Shoppe has received hundreds of reviews on five verified sites with an average rating of 4.75 stars, earning them a magnificent Rating Score™ of 97.49 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 restaurants in all of Arkansas!

Here’s just one of their many five-star reviews:

“Kent has taken care of our family for years. We’ve never had a bad experience here. The lunch is great. The meat is great. Call ahead for special orders. [Our] favorites are the summer sausage, the stuffed pork loin and the Cajun spices near the register. We live out of town now and stock up every time we’re back here.” – Lauren C.

Not Your Average Restaurant

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Kent, the owner of The Meat Shoppe.

The first thing we wanted to know was what makes The Meat Shoppe a one-of-a-kind restaurant in Arkansas. Here’s what Kent had to say:

“You can’t imitate authenticity, and you can’t imitate fresh! We make our own barbecue sauce, and we use only fresh ingredients.”

He went on to add:

“We’ve been here almost 20 years! We’re a hybrid between a meat market and restaurant specializing in southern cooking.”

We also asked Kent what their mission is at The Meat Shoppe and how they work to make the world a better place. Here’s his response:

“We sell fresh meat, and we aim to get people back around the dinner table. We want to make a positive impact on the community. We offer fresh, high-quality products at good, affordable prices.”

Building Success Through Hard Work and Quality Service

Kent attributes The Meat Shoppe’s strong online reputation to their commitment to working hard and offering their clients quality service and products:

“We make everything from scratch. We just try to be authentic and fresh!”

Outside of building a powerful online reputation, The Meat Shoppe has gotten their name out there mostly through word of mouth; although, they’ve invested a little bit of money into advertising and promotions on television and the radio.

Every business owner wants to build the kind of online reputation The Meat Shoppe has. When we asked Kent what advice he has for those business owners, he said:

“Work hard, and try to do right. Just do the best you can do! If you do that, your business will get better.”


Congratulations to the team at The Meat Shoppe for being a 2019 Top Rated Local award winner, and thank you so much, Kent, for taking the time to speak with us!

We highly recommend The Meat Shoppe in Gravel Ridge. Visit their website today!

Arkansas’ Top Rated Local® Family Doctors Award Winner: Donny Coker, MD at Northwest Physicians

Top Rated Local® is pleased to announce that Donny Coker, MD at Northwest Physicians is a 2019 award winner for family doctors in Arkansas!

When you need a family doctor you can rely on to provide you with compassionate care, you need Donny Coker, MD at Northwest Physicians in Fayetteville.

Donny Coker, MD at Northwest Physicians has received more than 100 reviews on four verified sites with an average rating of 4.65 stars, earning them an incredible Rating Score™ of 95.50 and a 2019 Top Rated Local award for ranking among the top 10 family doctors in all of Arkansas!

Here’s just one of their many five-star reviews:

“Dr. Coker and his staff are amazing! They are friendly, and you never have to wait very long. He listens and is compassionate. My whole family has switched over to his office.” – Megan S.

Not Your Average Family Doctors Office

Terra Mayer, Practice Manager at Donny Coker, MD at Northwest Physicians, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Donny Coker, MD at Northwest Physicians apart from the many other family doctors in Arkansas. Here’s Terra’s response:

“I feel as if we’re different because we’re authentic and relatable. Our patients don’t feel like we’re talking at them, but rather to them. Our patients don’t leave confused or skeptical regarding their visit; they leave feeling heard and understood. This creates genuine relationships where they feel like they can talk to us without feeling judged, which results in a more accurate and thorough examination tailored to their needs.”

We also wanted to know why they do what they do at Donny Coker, MD at Northwest Physicians and how they work to make the world a better place. Here’s what Terra had to say:

“We care about all of our patients, no matter how simple or complex their problems are. Everyone deserves to feel respected and their dignity preserved, so our mission is quite simple: to give our patients a better everyday life so they can do the things they enjoy with the people they enjoy.”

Building Success by Caring for Patients and Following Up

When we asked Terra about Donny Coker, MD at Northwest Physicians’ secret to such a strong online reputation, she attributed it to their delivery of patient care and the fact that they follow up with their patients. Dr. Corker has worked hard over the years to promote himself as an available, accommodating, empathetic physician who is confident in his skills and an effective communicator, and thanks to that hard work, the clinic’s online reputation has grown and flourished.

Outside of building the kind of online reputation any business owner would envy, Donny Coker, MD at Northwest Physicians has spread the word about who they are and what they do by promoting themselves in their community by attending health fairs, passing out business cards and other swag. However, word of mouth is the clinic’s main source of growth.

Clearly, Terra knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other family doctors offices out there:

“My advice is to stay focused on the end goal, which is adequate patient care, and don’t get too caught up with the fluff along the way. Healthcare is more than ‘just a business.’ It’s about providing patients with care and compassion, seeing them as people and not just a way to make a living. Their family members deserve the same treatment as well, because a knowledgeable support system is critical to your patient’s wellbeing. When everyone feels heard and appreciated, they are more likely to comply with the care plan making treatment more successful.”


Congratulations to the team at Donny Coker, MD at Northwest Physicians for being a 2019 Top Rated Local award winner, and thank you so much, Terra, for taking the time to speak with us!

We highly recommend Donny Coker, MD at Northwest Physicians in Fayetteville. Visit their website today!

Arkansas’ Top Rated Local® Funeral Homes and Services Award Winner: Westfield Chapel Funeral Home

Top Rated Local® is pleased to announce that Westfield Chapel Funeral Home is an award winner for funeral homes and services in 2019.

If you are looking for a funeral home that will compassionately help you and your family in a time of need, look no further than this award-winning company!

Westfield Chapel Funeral Home has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.86 stars, earning them an impressive Rating Score™ of 92.64 and a 2019 Top Rated Local award for ranking as one of the top 10 funeral homes and services in Arkansas!

Here’s just one of their many five-star reviews:

“I am very grateful to Westfield and their assistance during our greatest time of need. [They were] patient and knowledgeable. He took the time to answer all of our questions. They were affordable and did not try to take advantage of us, which occurs all too often in life. I would definitely recommend using Westfield when the unfortunate need arises.” – C.S.

It is because of excellent reviews like this that Westfield Chapel Funeral Home is now able to call themselves a Top Rated Local award winner!

Not Your Average Funeral Home

We were excited to learn all about Westfield Chapel Funeral Home and how they have gotten where they are today, so we sat down with the Managing Director, Stan Youngblood.

Westfield Chapel Funeral Home was founded with the specific purpose of ministering to grieving families in the Northwest Arkansas community. Their professional and compassionate staff are available to guide families through all of the planning and processing of the details involved with the death of a loved one. This business is dedicated to offering quality and compassionate care at affordable prices. Their beautiful chapel and full-service funeral home is located in the heart of Springdale, and they proudly serve families across Northwest Arkansas, the River Valley, and bordering communities through the area with traditional, personalized cremation, and pre-planned services. They value their clients’ time and carefully plan every detail, making the clients’ time both comfortable and convenient.

Stan went on to tell us a bit more about their specific business mission at Westfield Chapel Funeral Home:

“It is our mission to facilitate meaningful ways for families to grieve their loss and celebrate the lives of their loved ones. We believe that all families should have quality and affordable options for their loved ones… We strive to cultivate a relationship of trust and commitment to excellence with the families we serve and our community… At Westfield Chapel, we do not just plan funerals; we help families through their grief journey and ensure they are on the right path to healthy healing. As members of this community, we are invested in providing complete help to all families. We are proud to embrace traditional values, diversity, and innovation in honoring the spirit and life of each person we serve.”

Building Success By Connecting With Their Customers

There are many businesses out there that are looking to build as impressive a reputation as Westfield Chapel Funeral Home has managed to. We asked if Stan could share any expert advice with these companies. Here’s what he had to say:

“If you focus on your business and on providing the best service to your customer, then your customers will speak to their experience. Developing an avenue to connect with your customer outside of your business will allow them to share their experience and connect with your business in additional ways.”


Congratulations to Westfield Chapel Funeral Home for being a 2019 Top Rated Local award winner, and special thanks to Stan for taking the time to speak with us!

Arkansas’ Top Rated Local® Restaurants Award Winner: AJ’s Oyster House

Top Rated Local® is pleased to announce that AJ’s Oyster House is an award winner for restaurants in 2019!

If you are looking for a restaurant that has not only a friendly environment but delicious food, look no further than this award-winning company!

AJ’s Oyster House has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.67 stars, earning them an incredible Rating Score™ of 96.71 and a 2019 Top Rated Local award for ranking not only among the top 10 restaurants in Arkansas, but among the top 100 businesses in the state overall!

Here’s just one of their many five-star reviews:

“[The] food was excellent! [The] oysters are fresh and [the] prices [are] great! My husband is originally [from] South Louisiana and is usually very picky about seafood, and he loved it! [The] food was priced just right and drinks were delicious. [We] will definitely come back for more!” -Samantha M.

It is because of fantastic reviews like this that AJ’s Oyster House is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about how AJ’s Oyster House has been able to build such an impressive reputation, so we sat down with the co-owner, Destiney Cameron.

The first thing we wanted to know was what it is that makes AJ’s Oyster House stand apart from their competitors. In Destiney’s words, “We have very fresh food, all of our food is made from scratch with homemade recipes. We have lots of repeat business. The same and consistent staff creates a family feel all around with employees and patrons.”

When asked about the AJ’s Oyster House mission, Destiney said, “We want to provide a welcoming place with great food to keep people coming back.”

Building Success Through Consistency

We couldn’t let Destiney go without finding out what she considers to be the AJ’s Oyster House secret to success. “We try to be consistent with every aspect of the business both with the front and back of the house. We get lots of repeat business and others traveling to the area frequent their reviews. We’ve been open for almost six years.”

When it comes to marketing, AJ’s Oyster House focuses on word of mouth and Facebook.

There are many businesses out there that are looking to build as terrific a reputation as AJ’s Oyster House has managed to. We asked if Destiney could share any expert advice with these companies. Here’s what she had to say:

“Find what works for you and do it well.”


Congratulations to AJ’s Oyster House for being a 2019 Top Rated Local award winner, and special thanks to Destiney for taking the time to speak with us! Check out their Facebook page here!

Arkansas’ Top Rated Local® Orthodontists Award Winner: River Dental

Top Rated Local® is pleased to announce that River Dental is an award winner for orthodontists in 2019.

If you are looking for a trustworthy orthodontist that focuses on customer care, look no further than this award-winning company!

River Dental has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.65 stars, earning them an impressive Rating Score™ of 94.50 and a 2019 Top Rated Local award for ranking as one of the top 10 orthodontists in Arkansas!

Here’s just one of their many five-star reviews:

“I’ve gone to River Dental twice now and both times I had a good experience! The office is clean, the office staff is very friendly, and the wait time is minimal. The dentist was polite and personable. He answered all of my questions and explained all of the available options for the work I needed. In addition, they were able to make me an appointment last minute!” – P.F.

It is because of excellent reviews like this that River Dental is now able to call themselves a Top Rated Local award winner!

Not Your Average Orthodontist

We were excited to learn all about River Dental and how they have gotten where they are today, so we sat down with the Office Manager, Dulce.

River Dental takes great care of their patients while offering lower prices than their competition. They believe in practicing integrity, teamwork, attention to detail, and continuous improvement. Dulce told us that almost everyone in their office is fluent in both Spanish and English, which helps to make people feel more comfortable.

Building Success Through Exceptional Patient Care

River Dental has grown and marketed their business by participating in events through town, and by hanging and handing out flyers.

There are many businesses out there that are looking to build as impressive a reputation as River Dental has managed to. We asked if Dulce could share any expert advice with these companies. Here’s what she had to say:

“[You need to have a] positive attitude and treat your patients correctly. Welcome your patients as soon as they walk in the door.”


Congratulations to River Dental for being a 2019 Top Rated Local award winner, and special thanks to Dulce for taking the time to speak with us!