Category: Computer IT Service

Illinois’ Top Rated Local® Computer IT Services Award Winner: Dr. Gadget Phone and Tablet Repair – Aurora

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Dr. Gadget Phone and Tablet Repair – Aurora is a 2019 award winner for computer IT services in Illinois!

When it comes to computer repair, there’s no better company to rely on than Dr. Gadget Phone and Tablet Repair – Aurora.

Dr. Gadget Phone and Tablet Repair – Aurora has received hundreds of reviews on three verified sites with an impeccable average rating of 5.00 stars, earning them an extraordinary Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Illinois!

Here’s just one of their many five-star reviews:

“I had saltwater damage my cell phone, and they were able to fix it in just three days using a chemical treatment method. I tried Apple and Geek Squad, and neither attempted to try and help AT ALL. Without Dr. Gadget, I would not have been able to retrieve important information and precious memories from my phone. I am beyond satisfied and forever grateful. Thank you guys so much!!!!” – Ebony C.

Not Your Average Computer Repair Company

Ebad Haq, the owner of Dr. Gadget Phone and Tablet Repair – Aurora, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Dr. Gadget Phone and Tablet Repair – Aurora apart from the many other computer repair companies in Illinois. Here’s Ebad’s response:

“We try to give people a very positive experience here. If someone is unhappy, we do whatever we can to make them satisfied. We just talk to people when they come in the door.”

We also wanted to know why they do what they do at Dr. Gadget Phone and Tablet Repair – Aurora and how they work to make the world a better place. Here’s what Ebad had to say:

“We do thorough tests on everything to make sure that everything is working 100 percent. We try to put everything back how it was made, not how it came in. If something is worse off when it comes in our door, we try to put it back better than it came in.”

Building Success by Being Personable

When we asked Ebad about Dr. Gadget Phone and Tablet Repair – Aurora’s secret to such a strong online reputation, he said:

“We try to be very personable with each customer, talk to everyone and treat people like humans. We definitely try to make people as happy as they can be. We run a lot of promotions and try to help people out with pricing and everything.”

Outside of building the kind of online reputation any business owner would envy, Dr. Gadget Phone and Tablet Repair – Aurora has spread the word about who they are and what they do through posts on Facebook, community involvement and promotions, which include free screen protectors and $10 off repairs.

Clearly, Ebad knows a thing or two about growing a business and building an online reputation. After we asked what advice he has for the many other business owners out there, Ebad emphasized the importance of making your customers happy, which will lead to them telling their friends and family about your business.

Congratulations to the team at Dr. Gadget Phone and Tablet Repair – Aurora for being a 2019 Top Rated Local award winner, and thank you so much, Ebad, for taking the time to speak with us!

We highly recommend Dr. Gadget Phone and Tablet Repair – Aurora. Visit their website today!

Connecticut’s Top Rated Local® Computer IT Services Award Winner: Compco

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Compco is the number one computer IT service in all of Connecticut for 2019!

From water damage recovery to on-site IT services for small business, Compco in Stamford has your needs covered.

Compco has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them a tremendous Rating Score™ of 98.00 and a 2019 Top Rated Local award for being ranked the number one computer IT service in all of Connecticut!

Here’s just one of their many five-star reviews:

“They are extremely knowledgeable and friendly, and were able to fix an issue I had been struggling with for days. The entire process was quick, I was given regular updates and the price was the best I’ve had at a repair shop. I hope I don’t have any more tech issues but if I do, I know where I’m going.” – Matt S.

Not Your Average Computer IT Service

We wanted to know what makes Connecticut’s number one computer IT service so special, so we took a few minutes to talk with the owner, Patrick Foti.

The first question we had for Patrick was what makes Compco unique compared to their competition in Connecticut. Patrick told us that it’s their attention to detail, commitment to following up and the fact that they really care.

Patrick went on to tell us that they started as a computer refurbish company four years ago out of his parents’ office. He started getting gradually more into computer repair services and opened the office a year or so later.

We also asked Patrick about Compco’s mission and how they work to make the world a better place. Patrick told us:

“At Compo, our mission is to provide premium services and cost-effective products to individuals and businesses alike through creative solutions and the highest standards of quality control.”

Building Success Through Customer Service

When we asked Patrick what their secret is to such a strong online reputation at Compco, he attributed it to their dedication to providing amazing customer service to their clients.

Apart from building the kind of online reputation any business would envy, Compco has spread the word about their service through Facebook, Google and word of mouth.

Every business owner wants to grow their business and build their online reputation the way Compco has. Here’s Patrick’s advice for them:

“Make it your own.”

Congratulations to the team at Compco for being a 2019 Top Rated Local award winner, and thank you so much, Patrick, for taking the time to speak with us!

We highly recommend Compco in Stamford. Visit their website today!

Rhode Island’s Top Rated Local® Computer IT Services Award Winner: PC Tech Computer Store

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that PC Tech Computer Store is a 2019 award winner for computer IT services in Rhode Island!

If you’re looking for professional, reliable computer repair in Pawtucket, look no further than PC Tech Computer Store.

PC Tech Computer Store has received hundreds of reviews with an average rating of 4.88 stars, earning them a wonderful Rating Score™ of 94.83 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Rhode Island!

Here’s just one of their many five-star reviews:

“These guys are terrific. I have to admit I am not computer savvy. When mine breaks down, I head straight for their shop. Prices are extremely reasonable and to top it off they are the nicest people you will ever have to deal with. I recommend them highly.” – Jerry C.

Not Your Average Computer Repair Company

We wanted to learn all about PC Tech Computer Store and its impressive online reputation, so we took a few minutes to talk with the COO, Ana Rodriguez.

The first question we had for Ana was what is it that sets PC Tech Computer Store apart from their competition in Rhode Island. Here’s Ana’s response:

“We have the quickest turnaround times and convenient locations.”

We also wanted to know what their mission is at PC Tech Computer Store and how they work to make the world a better place. Here’s what Ana had to say:

“We are family-owned, so we never let each other get comfortable where we’re at and are always working hard. Growing is everything.”

Building Success Through Customer Service

Ana attributes PC Tech Computer Store’s strong online reputation to their commitment to customer service:

“We believe in a 360-degree customer service model. We believe in treating everyone equally. All of it is always welcome. We are a family, and we treat everyone the same. It also helps that the techs are really good at what they do.”

Outside of building a powerful online reputation, PC Tech Computer Store has gotten their name out there through grassroots marketing, by handing out merchandise, by being involved in their community, by using social media and by sending out mailers.

There are so many business owners out there looking to build the kind of online reputation PC Tech Computer Store has. Here’s Ana’s expert advice for them:

“I think that the online aspect is awesome. Make sure that you’re treating people the way they should be treated. When they are walking out of the door, they should be family.”

Congratulations to the team at PC Tech Computer Store for being a 2019 Top Rated Local award winner, and thank you so much, Ana, for taking the time to speak with us!

We highly recommend PC Tech Computer Store in Pawtucket. Visit their website today!

Iowa’s Top Rated Local® Computer IT Services Award Winner: Little Dog Tech

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Little Dog Tech is an award winner for computer IT services in 2019.

For outstanding computer repair in Central Iowa, look no further than this award-winning company!

Little Dog Tech has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.86 stars, earning them an impressive Rating Score™ of 94.61 and a 2019 Top Rated Local award for ranking as one of the top three computer IT services in Iowa!

Here’s just one of their many five-star reviews:

“I can’t say enough about everyone that works at Little Dog Tech. I’ve been taking my computer to them for several years, and they’ve always treated me right! They even assist me over the phone. Their patience and understanding with my lack of knowledge is heart-warming! They treat me as if I know everything!!! If I could give them more than five stars, I would! Thanks, Little Dog Tech!” – T.W.

It is because of excellent reviews like this that Little Dog Tech is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service

We were excited to learn all about Little Dog Tech and how they have gotten where they are today, so we sat down with the Lead Business Support Technician, James White.

The first thing we wanted to know was what it is that makes Little Dog Tech stand apart from its competitors. James told us that they are moving from working with strictly residential into also supporting small businesses. They are able to provide general support, as well as support for servers and individual workstations. They focus on the actual set-up, so that everything will run as smoothly and reliably as possible. James said:

“If you set it up right from the beginning, you won’t have any problems.”

James also told us that, right now, they are focusing on letting people know that Windows 7 is expiring, because a lot of people will likely be surprised by that.

Building Success By Offering The Best Quality

Little Dog Tech has gained quite the reputation, so we wanted to know more about how they have gotten their name out and grown. James said that most people find them through Google, so those organic reviews are very important to them. James said that when they do exceptional work with residential clients and that they are encouraged to use Little Dog’s service for their business as well.

There are many businesses out there that are looking to build as impressive a reputation as Little Dog Tech has managed to. We asked if James could share any expert advice with these companies. Here’s what he had to say:

“Don’t compete on the dollar or try to be the cheapest. Try to offer the highest quality. There will always be someone who beats you on price, but if you charge what you’re worth, you’ll grow.

Congratulations to Little Dog Tech for being a 2019 Top Rated Local award winner, and special thanks to James for taking the time to speak with us!

Illinois’s Top Rated Local® Computer IT Services Award Winner: Advanced Computing

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Advanced Computing is a 2019 award winner for computer IT services in Illinois!

Whether you need computer repair or you’re in the market for a custom-built computer, you won’t find a better company to work with in Normal than Advanced Computing.

Advanced Computing has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a fantastic Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Illinois!

Here’s just one of the many five-star reviews that got them there:

“I had a fantastic experience with advanced computing. Having a functioning laptop is imperative for my job, so when I woke up on a Monday morning to my screen not working, it was a big deal. I called everywhere in town and got time ranges from one to three weeks for repair, and prices all over the place. However, at AC, I got my laptop repaired by close to business the same day I brought it in (that Monday). They treated me with the urgency I needed for my computer. On top of the great service, it was great to support a LOCAL business. They will take care of you.” – Andy B.

Not Your Average Computer Service Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with James, the owner of Advanced Computing.

To kick off our conversation, we asked James about what makes Advanced Computing unique compared to the many other computer IT services in Illinois. James told us that what sets them apart is their commitment to service and to helping people as much as they can. In their 19 years of business, they’ve done everything they can to help as much as possible, and they always communicate on their clients’ level instead of using “geek speak.”

We also asked James about the Advanced Computing mission and how they work to make the world a better place. James shared with us that they are a small vog in the wheel making the world a better place by helping their customers as much as they can. He told us that their mission statement is to provide:

“Friendly, prompt service at a reasonable price.”

Building Success by Doing Everything Possible to Help Their Customers

James credits Advanced Computing’s strong online reputation to the fact that they are dedicated to doing everything they can to help their customers, and he told us that they only occasionally ask for reviews on Google.

Outside of building a powerful online reputation, Advanced Computing has grown through some digital marketing but mainly word of mouth, which comes from their commitment to keeping their customers happy.

There are many other computer IT services looking to grow their business and build their online reputation. Here’s James’s expert advice for them:

“Try to help your customers as much as you can. Don’t abandon them, especially the older people. They tend to need more help and personalized services.”

Congratulations to Advanced Computing for being a 2019 Top Rated Local award winner, and thank you so much, James, for taking the time to speak with us!

We highly recommend Advanced Computing in Normal. Visit their website today!

Indiana’s Top Rated Local® Computer IT Services Award Winner: PC Quest, Inc.

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that PC Quest, Inc. is the number one computer IT service in all of Indiana for 2019!

If you’re in need of computer repair in Evansville, you won’t find a better company to work with than PC Quest, Inc.

PC Quest, Inc. has received dozens of reviews on four verified sites with an average rating of 4.81 stars, earning them a tremendous Rating Score™ of 96.13 and a 2019 Top Rated Local award for being ranked the number one computer IT service in all of Indiana!

Here’s just one of their many five-star reviews:

“I had a PC diagnosed there, and they were incredibly professional. They were able to help me figure out what was going on and how to fix it. They have also done quite a bit of work at Big Brothers Big Sisters and have gone above and beyond in their service. PC Quest will always be my first choice when it comes to technology services.” – Eric S.

Not Your Average Computer IT Service

We wanted to know what makes Indiana’s number one computer IT service so special, so we took a few minutes to talk with Marketing Director, Chelsea.

The first question we had for Chelsea was what makes PC Quest, Inc. unique compared to their competition in Indiana. Here’s what she had to say:

“We do our best to have an open relationship with our customers. They are not just a number. We do everything we can to make sure they are satisfied and to educate them.”

We also asked Chelsea about PC Quest, Inc.’s mission and how they work to make the world a better place. Chelsea told us:

“Our mission is to maximize our clients’ profitability through technology.”

Building Success by Providing the Best Possible Service

When we asked Chelsea what their secret is to such a strong online reputation at PC Quest, Inc., she attributed it to their commitment to always providing the best possible service and told us that their reviews are organic.

Apart from building the kind of online reputation any business would envy, PC Quest, Inc. has spread the word about their service through social media and word of mouth.

Every business owner wants to grow their business and build their online reputation the way PC Quest, Inc. has. Here’s Chelsea’s advice for them:

“Be engaged in your community, and interact with your customers as much as possible.”

Congratulations to the team at PC Quest, Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Chelsea, for taking the time to speak with us!

We highly recommend PC Quest, Inc. in Evansville. Visit their website today!

Indiana’s Top Rated Local® Computer IT Services Award Winner: The Computer Clinic

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that The Computer Clinic is an award winner for computer IT services in 2019.

If you are looking for a reliable and honest computer IT service, look no further than this award-winning company!

The Computer Clinic has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.76 stars, earning them an impressive Rating Score™ of 95.57 and a 2019 Top Rated Local award for ranking as one of the top five computer IT services in Indiana!

Here’s just one of their many five-star reviews:

“They fixed my computer quickly and efficiently. They spoke to me like a human and not an expert. They explained everything that needed to be done and made me feel confident that what they said needed to be done was what really needed to be done. I will forever use The Computer Clinic for all my needs and have already recommended them to several friends!” – S.S.

It is because of excellent reviews like this that The Computer Clinic is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Services

We were excited to learn all about The Computer Clinic and how they have gotten where they are today, so we sat down with the owner, Mike Scaggs.

The first thing we wanted to know was what it is that makes The Computer Clinic stand apart from its competitors. We learned that The Computer Clinic prides itself on offering reasonable pricing as well as being incredibly honest. Mike said that they don’t try to sell products that the customer doesn’t need. He told us about why that is so important in Bloomington:

“Just because this is a college town, that doesn’t make it right to charge more or refuse to work on something just because you want to sell them on a new version.”

Building Success By Giving Back

The Computer Clinic has earned a fantastic reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Mike said that their success is all thanks to word of mouth. He also helps to take care of a lot of other businesses in town and is incredibly active in the community, where he donates to different organizations. He told us that when people give him their old computers, he will fix them up and donate them to those in need. He also works with the local women’s shelter. Mike is dedicated to giving back to others and told us that he would like to do more to let students know about his services so that they don’t get ripped off somewhere else!

There are many businesses out there that are looking to build as impressive a reputation as The Computer Clinic has managed to. We asked if Mike could share any expert advice with these companies. Here’s what he had to say:

“Be kind to others, and realize they’re humans just like you. Follow the golden rule!”

Congratulations to The Computer Clinic for being a 2019 Top Rated Local award winner, and special thanks to Mike for taking the time to speak with us!

Georgia’s Top Rated Local® Computer IT Services Award Winner: Sonny’s Computer

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Sonny’s Computer is a 2019 award winner for computer IT services in Georgia!

When it comes to computer repair in Columbus, you won’t find a better company to work with than Sonny’s Computer.

Sonny’s Computer has received dozens of reviews on four verified sites with an average rating of 4.71 stars, earning them an outstanding Rating Score™ of 95.10 and a 2019 Top Rated Local award for ranking among the top 10 computer IT services in all of Georgia!

Here’s just one of their many five-star reviews:

“I stopped by without an appointment or warning after my hard drive died over the weekend. I found a replacement on Amazon, but I wanted to see what I could find locally. Sonny was SO nice, super helpful, charged me half of what Amazon wanted and made sure I knew what I was doing before I left. He even tried (in vain, haha) to get my kid to talk. You can’t get that kind of service at Best Buy or that speed of service from Amazon Prime. We will definitely be going to Sonny in the future. Thanks again!” – Carissa F.

Not Your Average Computer Repair Company

Sonny, the owner of Sonny’s Computer, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Sonny’s Computer apart from the many other computer IT services in Georgia. Here’s Sonny’s response:

“Our customers don’t come here because of my good looks. They are coming for a deal. We’ve been here for 20 years, which also helps. We’ve been here since 1995.”

We also wanted to know why they do what they do at Sonny’s Computer and how they work to make the world a better place. Here’s what Sonny had to say:

“We keep one happy customer at a time. You treat them fair and you treat them right, and they will return. When we go out into the community, we do the same for the other businesses in the area.”

Building Success by Following the Golden Rule

When we asked Sonny about Sonny’s Computer’s secret to such a strong online reputation, he told us that they always treat people like they would want to be treated.

Outside of building the kind of online reputation any business owner would envy, Sonny’s Computer has spread the word about who they are and what they do solely through word of mouth — which speaks to the kind of service they offer.

Clearly, Sonny knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Treat the customer right, and give them a good value.”

Congratulations to the team at Sonny’s Computer for being a 2019 Top Rated Local award winner, and thank you so much, Sonny, for taking the time to speak with us!

We highly recommend Sonny’s Computer in Columbus. Visit their Facebook page today!

Alabama’s Top Rated Local® Computer IT Services Award Winner: ProTek

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that ProTek is a 2019 award winner for computer IT services in Alabama!

From data recovery to computer repair, ProTek is the company to turn to in Huntsville.

ProTek has received more than 100 reviews with an average rating of 4.66 stars, earning them a wonderful Rating Score™ of 92.62 and a 2019 Top Rated Local award for ranking among the top 10 computer IT services in all of Alabama!

Here’s just one of their many five-star reviews:

“I truly appreciate the honesty of ProTek. The technician found a loose connection and brought that to my attention. Most places would have ordered unnecessary parts and charged me some outrageous price.” – Anthony D.

Not Your Average Computer Repair Company

We wanted to learn all about ProTek and its impressive online reputation, so we took a few minutes to talk with the owner, Clint Silver.

The first question we had for Clint was what is it that sets ProTek apart from their competition in Alabama. Here’s Clint’s response:

“We don’t specialize in one thing; we work on everything — the hard stuff that nobody else wants to deal with. They might take it somewhere else, and they won’t want to work on it, so they bring it to us. We are the only company in town that has a clean room for data recovery.”

We also wanted to know what their mission is at ProTek and how they work to make the world a better place. Here’s what Clint had to say:

“We just want to help out the local community and do their repairs. We get out of the community what we put into it. [With our help,] people don’t have to buy new products, reducing the creation of more waste, etc.”

Building Success by Providing the Best Service at the Best Price

Clint attributes ProTek’s strong online reputation to their commitment to providing the best service for their customers at the best price while always being transparent:

“I think we get all of the reviews because we do good work and we stand behind that work with a great warranty.”

Outside of building a powerful online reputation, ProTek has gotten their name out there through word of mouth and organic search results online. Clint told us that they used to do Adwords, but these days, their reviews are what lead their customers to them. He added:

“It’s really all about taking care of the customer.”

There are so many business owners out there looking to build the kind of online reputation ProTek has. Here’s Clint’s expert advice for them:

“Be personable with as many clients as you can. It is very, very difficult to do. Even if you have a great staff, you want to make that one-on-one [interaction] a priority. You want people’s feedback. If there is a problem, you need to address it immediately. Every single customer that is mad is going to tell at least five or 10 other people, and it will cost you a lot more in business than it will to make it right. Customer service is essential. It is very easy to get negative reviews; it is very hard to get positive reviews.”

Congratulations to the team at ProTek for being a 2019 Top Rated Local award winner, and thank you so much, Clint, for taking the time to speak with us!

We highly recommend ProTek in Huntsville. Visit their website today!

Illinois’ Top Rated Local® Computer IT Services Award Winner: Reboot Techz

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Reboot Techz is an award winner for computer IT services in 2019.

If you are looking for a reliable and honest computer IT service, look no further than this award-winning company!

Reboot Techz has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.75 stars, earning them an impressive Rating Score™ of 97.53 and a 2019 Top Rated Local award for ranking as the number one computer IT service in Illinois!

Here’s just one of their many five-star reviews:

“My computer was repaired nicely. I will recommend them to others with computer problems. They also had very reasonable prices.” – A.P.

It is because of excellent reviews like this that Reboot Techz is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service

We were excited to learn all about Reboot Techz and how they have gotten where they are today, so we sat down with the owner, Omar Cruz.

The first thing we wanted to know was what it is that makes Reboot Techz stand apart from its competitors. Omar shared:

“I’m honest with my customers. I give them a little bit of education about the services they’re asking for, which helps build trust. I try to offer the best possible service and answer any question that anyone has.”

He said that his ultimate mission is to build relationships with his clients.

Building Success By Being Honest

Reboot Techz has earned a fantastic reputation, so we wanted to know how they have gotten their name out and grown their business. Omar told us that, while they do social media and print advertising, word of mouth has been their strongest driver of new business.

There are many businesses out there that are looking to build as impressive a reputation as Reboot Techz has managed to. We asked if Omar could share any expert advice with these companies. Here’s what he had to say:

“Be honest with your clients! If they’re calling you with simple questions, just answer them instead of trying to charge them. That helps build your good name and shine a positive light on you!”

Omar ended our chat with this invitation:

“Come on in! If you have any questions, give us a call. We are always getting new products in, too! Check out our website and social media for our latest products!”

Congratulations to Reboot Techz for being a 2019 Top Rated Local award winner, and special thanks to Omar for taking the time to speak with us!