Category: Utah

Utah’s Top Rated Local® Sign Companies Award Winner: Signarama of Sandy

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Signarama of Sandy is an award winner for sign companies in Utah for the second year in a row!

With the latest technology and highest quality products, there’s no better company to turn to for your business’ visibility needs than Signarama of Sandy.

Signarama of Sandy has received almost 150 reviews with an average rating of 4.98 stars, earning them a tremendous Rating Score™ of 95.82 and a 2019 Top Rated Local award for ranking among the top five sign companies in all of Utah!

Here’s just one of the many five-star reviews that helped them win for the second year in a row:

“Signarama Sandy did a great job on the business signage I requested. They were fast to respond on the phone and via email. They provided estimates with mockups very quickly. The staff was also friendly when I went to pick my signage up.” – Aaron W.

Maintaining a Strong Online Reputation by Doing a Good Job and Staying Active

Michael Pauole, the owner of Signarama of Sandy, sat down with us for a few minutes so that we could catch up about what his team has been up to over the last year.

Winning a Top Rated Local award once is a sign that a company knows how to build a solid online reputation, but as a second-time award winner, Signarama of Sandy clearly has a lot of insight into also maintaining their online reputation. Michael told us that it simply comes down to doing a good job and staying active when it comes to maintaining their online presence.

When asked what makes Signarama of Sandy stand out, Michael said:

“We continue to put the best products out that we can and continue to take care of our customers the best that we can.”

Every new year comes with new lessons and new achievements, and when we asked what those were for Signarama of Sandy, Michael told us that they learn from every mistake that they make, and that they’ve learned the importance of getting the job done right the first time. Michael considered their greatest accomplishment to be adding new capabilities for in-house fabrications, which helps them to offer higher quality products.

Looking Forward with Signarama of Sandy

Being a part of a small business is not always easy, and that’s why we wanted to know why they do what they do at Signarama of Sandy. Michael shared with us that the most rewarding thing for him has been building a strong team that works well together.

As an award-winning company, we expect big things out of Signarama of Sandy, and we were excited to find out what comes next. Michael told us:

“We’ve gotten to the point where it’s just about building our customer base and getting better at what we do. We plan to increase our client base/sales more and more.

It’s clear to us that, as the owner of a second-time award winner, Michael has learned a lot about growing a successful business and building an online reputation. When we asked what advice he has for business owners who are just starting out, he said:

“Just be as honest and upfront as possible.”

Michael ended our conversation by giving a shoutout to Signarama in Salt Lake City, which has been a great mentor to them.

Congratulations to Michael and the team at Signarama of Sandy for a Top Rated Local award winner for the second year in a row.

When you need a sign company on your side, we highly recommend Signarama of Sandy! Visit their website today.

Utah’s Top Rated Local® Eye Doctors and Optometrists Award Winner: Orem Eye Clinic

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Orem Eye Clinic is an award winner for eye doctors and optometrists in 2019.

If you are looking for a trusted, local optometrist, look no further than this award-winning company!

Orem Eye Clinic has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.70 stars, earning them an impressive Rating Score™ of 97.04 and a 2019 Top Rated Local award for ranking as one of the top five eye doctors and optometrists in Utah!

Here’s just one of their many five-star reviews:

“Yesterday, I had my first eye exam at the Orem Eye Clinic, and I was blown away! They are fantastic! The office was busy, but they managed to help everyone, and helped them well. Dr. King did my exam; I learned so much from him vs. other places I have gone. The office was warm and friendly! Everyone was so helpful. Thank you, Orem Eye Clinic; you have a customer for life! I will definitely spread the word!” – C.P.

It is because of excellent reviews like this that Orem Eye Clinic is now able to call themselves a Top Rated Local award winner!

Not Your Average Optometry Clinic

We were excited to learn all about Orem Eye Clinic and how they have gotten where they are today, so we sat down with the owner, Dr. Campbell.

The first thing we wanted to know was what it is that makes Orem Eye Clinic stand apart from its competitors. Dr. Campbell told us that he tries to do face-to-face time with each patient, and that they care about their clients and want them to feel valued. He told us that you have to care about people of all backgrounds and cultures, and that’s something he and his staff truly believe in.

Dr. Campbell went on to tell us a bit about the Orem Eye Clinic business mission, saying:

“For me, eye care is personal. Our mission is to appreciate the meaning of sight, the gift of sight, and maintaining healthy eyes. It goes beyond the pair of contacts or glasses; we try to help as best we can to keep good eye health for each individual.”

Dr. Campbell shared that caring for individuals goes beyond the patients, saying that he believes it is just as important to make sure his staff feels valued and cared for.

Building Success, Online And Off

Orem Eye Clinic has earned a fantastic reputation, so we asked Dr. Campbell how they have managed to grow their business and get such great reviews. While the reviews come naturally, he said that it is important to practice excellent communication skills.

In addition to building the kind of online reputation that any small business would envy, Orem Eye Clinic has spread the word about who they are and what they do mostly through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Orem Eye Clinic has managed to. We asked if Dr. Campbell could share any expert advice with these companies. He said that there are many challenges to running a small business, especially when it comes to staffing. That’s why he said it is important to treat your staff well. He also shared this advice:

“There are a lot of ways to run a business, but at the end of the day, if you treat your patients and clients well, everything else will fall into place and work out.”

Congratulations to Orem Eye Clinic for being a 2019 Top Rated Local award winner, and special thanks to Dr. Campbell for taking the time to speak with us!

Utah’s Top Rated Local® Massage Therapists Award Winner: Avani Massage

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Avani Massage is an award winner for massage therapists in 2019.

If you are looking for a massage therapist that will help get you feeling your best, look no further than this award-winning company!

Avani Massage has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking as one of the top five massage therapists in Utah!

Here’s just one of their many five-star reviews:

“You can just walk into the massage room of Avani and feel the tension start melting away. The atmosphere is so calming and relaxing. Add the magic hands of Jessica King, and the world seems to melt away for that time you are at Avani. I always leave feeling better and balanced. And the fact that Jessica King also provides Reiki is always the perfect way to end a session.” – M.B.

It is because of excellent reviews like this that Avani Massage is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapy Center

We were excited to learn all about Avani Massage and how they have gotten where they are today, so we sat down with the owner, Jessica King.

The first thing we wanted to know was what it is that makes Avani Massage stand apart from its competitors. Jessica told us about her staff and some of the specialties they are able to provide care for. She said:

“I am the only one in Utah that specializes in upper cervical conditions, such as whiplash, headaches, migraines, stress, and anxiety. All of my therapists specialize in something, whether that be sports therapy, autoimmune disorder pain, physical and emotional trauma, or prenatal massage.”

Building Success, Online And Off

Avani Massage has earned a fantastic reputation, so we asked Jessica how they have managed to grow their business and get such great reviews. She said that she simply asks people for their open and honest feedback.

In addition to building the kind of online reputation that any small business would envy, Avani Massage has spread the word about who they are and what they do through word of mouth and their website. They also get referrals from physicians, especially since they have so many specialties.

“All of our therapists donate our time to charitable events in the community. We like to get alternative medicine ‘out there,’ so to speak, because it works for so many people.”

There are many businesses out there that are looking to build as impressive a reputation as Avani Massage has managed to. We asked if Jessica could share any expert advice with these companies. Here’s what she had to say:

“Find a mentor; pick their brains, and learn what they’ve learned. Be there for your client; be reliable and professional.”

Congratulations to Avani Massage for being a 2019 Top Rated Local award winner, and special thanks to Jessica for taking the time to speak with us!

Utah’s Top Rated Local® Private Investigators Award Winner: Prairie Investigations

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Prairie Investigations is an award winner for private investigators in 2019.

If you are looking for an honest and discreet private investigation firm, look no further than this award-winning company!

Prairie Investigations has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.60 stars, earning them an impressive Rating Score™ of 88.00 and a 2019 Top Rated Local award for ranking as one of the top three private investigation firms in Utah!

Here’s just one of their many five-star reviews:

“Byron did amazing work and went above and beyond what we expected of him. This is true not only in the specific tasks that he performed for us in his investigation but also in his attitude, words, and general support. I highly recommend him!” – M.M.

It is because of excellent reviews like this that Prairie Investigations is now able to call themselves a Top Rated Local award winner!

Not Your Average Private Investigation Firm

We were excited to learn all about Prairie Investigations and how they have gotten where they are today, so we sat down with the owner, Byron West.

The first thing we wanted to know was what it is that makes Prairie Investigations stand apart from its competitors. Byron told us that he believes he is a great PI because he is always honest and does things the right way.

Building Success Through Honest Work

Prairie Investigations has earned a fantastic reputation, so we asked Byron how they have managed to grow their business and get such great reviews. He told us that he is professional, discreet, and honest, which people appreciate. He focuses on offering great service, and the reviews happen naturally.

In addition to building the kind of online reputation that any small business would envy, Prairie Investigations has spread the word about who they are and what they do mostly through word of mouth and Google reviews. Byron also told us that he has three different series on YouTube!

There are many businesses out there that are looking to build as impressive a reputation as Prairie Investigations has managed to. We asked if Byron could share any expert advice with these companies. Here’s what he had to say:

“Be honest, and follow through on what you say you are going to do.”

Congratulations to Prairie Investigations for being a 2019 Top Rated Local award winner, and special thanks to Byron for taking the time to speak with us!

Utah’s Top Rated Local® Employment Agencies Award Winner: Recruiting Connection

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Recruiting Connection is a second-time award winner for employment agencies in 2019.

If you are looking for a dedicated employment agency, look no further than this award-winning company!

Recruiting Connection has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.73 stars, earning them an impressive Rating Score™ of 94.35 and a 2019 Top Rated Local award for ranking as the number one employment agency in Utah!

Here’s just one of their many five-star reviews:

“I love the staff here! Every one of them has been amazing at pairing me with the perfect job. They are easy to work with and seem to just know what job you will fit in perfectly with, both by ability and personality. I have not been disappointed in any temp or permanent job they have hooked me up with.” – S.E.

It is because of excellent reviews like this that Recruiting Connection is now able to call themselves a Top Rated Local award winner for the second year in a row!

More Than Your Average Employment Agency

We were excited to catch up with Recruiting Connection and hear about how the last year has gone for them, so we sat down with the founder and CEO, Marilyn Beck.

Marilyn started off by telling us a bit about their business and their team, as well as what makes them stand out compared to others in the industry. Marilyn has been in recruitment for over 20 years, which has allowed her to make personal relationships with top companies and develop a vast network. Marilyn said:

“Our team is carefully assembled with top recruiters that not only have unrivaled experience in recruitment, but also are very personal and fun to be around. We pride ourselves on our detailed, proven process to recruit based on the specific skill and culture requirements of all our clients.”

Making It As A Small Business

It takes a lot of courage and even more hard work to make it as a small business in today’s world. We asked Marilyn what has been the most rewarding part of being a small business like Recruiting Connection. She said:

“The most rewarding part of being a small business is the ability to help other businesses, both small and large, grow and develop with great employees. We love being a part of their success.”

Marilyn also told us about the biggest lessons they have learned so far as a business. She said:

“We have learned as a business that true success comes from serving and helping connect great businesses with great people. We truly believe in the power of people and the positive impact they can have in both business and the world. The biggest challenge we have faced was the recession of 2009. When many other recruiting firms could not stay afloat, our network of loyal clients, coupled with our experience, helped us not only get through the recession but also made us stronger and better prepared for the next go-around.”

There are many businesses out there that are looking to build as impressive a reputation as Recruiting Connection has managed to. We asked if Marilyn could share any expert advice with these companies. Here’s what she had to say:

“Work hard, and hustle!”

Marilyn also wanted to make sure to give this special shoutout:

“We would like to thank all our clients, both past and present, for working as a team with us and allowing us to serve them. Also, thanks to our amazing group of employees. If it weren’t for them, this ride wouldn’t be possible, or be nearly as fun!”

Congratulations to Recruiting Connection for being a 2019 Top Rated Local award winner, and special thanks to Marilyn for taking the time to speak with us!

Utah’s Top Rated Local® Restoration Companies Award Winner: SERVPRO Of NE Salt Lake City/Park City

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that SERVPRO Of NE Salt Lake City/Park City is an award winner for restoration companies in 2019.

If you are looking for a restoration company that will be there for you in a time of need, look no further than this award-winning company!

SERVPRO Of NE Salt Lake City/Park City has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 96.85 and a 2019 Top Rated Local award for ranking as one of the top three restoration companies in Utah!

Here’s just one of their many five-star reviews:

“They were extremely helpful when I detected some mold from a leak in our basement. The technician was very knowledgeable… and was very honest and helpful. Fortunately, the mold issue didn’t turn out to be major, and I was very impressed with the technician’s willingness to come out and help me learn how to address it.” – G.S.

It is because of excellent reviews like this that SERVPRO Of NE Salt Lake City/Park City is now able to call themselves a Top Rated Local award winner!

Not Your Average Restoration Companies

We were excited to learn all about SERVPRO Of NE Salt Lake City/Park City and how they have gotten where they are today, so we sat down with the owner, Andy.

The first thing we wanted to know was what it is that makes SERVPRO Of NE Salt Lake City/Park City stand apart from its competitors. Andy said that integrity is the backbone of their business and that their mission is to just do their work with love.

Building Success By Working Hard

SERVPRO Of NE Salt Lake City/Park City has earned a fantastic reputation, so we asked Andy how they have managed to grow their business and get such great reviews. He said that there’s no secret to it; they just focus on doing good work.

There are many businesses out there that are looking to build as impressive a reputation as SERVPRO Of NE Salt Lake City/Park City has managed to. We asked if Andy could share any expert advice with these companies. Here’s what he had to say:

“You have to work at it. [Your online presence] has to be important because that’s where people shop.”

Congratulations to SERVPRO Of NE Salt Lake City/Park City for being a 2019 Top Rated Local award winner, and special thanks to Andy for taking the time to speak with us!

Utah’s Top Rated Local® Award Winner: Therapeutix Mind & Body Inc.

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Therapeutix Mind & Body Inc. is an award winner in Utah for the second year in a row!

From massage therapy to manicure and pedicures, the team at Therapeutix Mind & Body Inc. has what it takes to make you feel pampered and relaxed in Ogden.

Therapeutix Mind & Body Inc. has received hundreds of reviews on five verified sites with an average rating of 4.81 stars, earning them a phenomenal Rating Score™ of 99.14 and two 2019 Top Rated Local awards in Utah!

Here’s one of the many five-star reviews that got them there:

“I get regular massages and facials at Therapeutix Mind & Body. I have been doing this for a year. Everyone is always friendly and professional. I get greeted by name, and everyone seems to be genuinely interested in my well-being. The regular massages have helped me with my lower back pain. I refused to use medication for the back pain for fear of becoming addicted. I can go about three to four weeks in between massages without pain.” – Rosalva G.

Maintaining a Strong Online Reputation by Focusing on the Customer Experience

We wanted to learn all about Therapeutix Mind & Body Inc. and what they’ve been up to since they won a Top Rated Local award for being ranked among the top five photographers in 2018, so we took a few minutes to talk with Co-Owner Crystal Hoppie.

It was clear from Therapeutix Mind & Body Inc.’s 2018 Top Rated Local award that they know a thing or two about building a strong online reputation, and their two 2019 Top Rated Local awards are evidence that they also know how to maintain their reputation. When we asked Crystal what they’ve done to continue to get such great feedback, she said:

“We just give top-rated services and customer care, and we focus on our clients. We build relationships, which leads to our clients sticking around.”

We also asked Crystal what it is that makes Therapeutix Mind & Body Inc. stand out, and she said:

“We focus on the specific needs of every individual who walks through the door. All of us here have special gifts that cater to each customer. …Every service we provide is catered to each customer, because everyone is different. There’s no ‘cookie-cutter’ mentality here.”

Small businesses go through many ups and downs over the years, and we wanted to know what lessons Therapeutix Mind & Body Inc. has learned over the last year, as well as what their biggest achievements are.

Of their biggest challenges, Crystal told us that they’ve gone through many astronomical challenges over the last year, and said:

“You never know what tomorrow brings, so make the best of today. We face different challenges every day, whether they’re with clients, employees or the business itself. You have to take it step by step, day by day. Without challenges, you have no growth. Laugh in the face of adversity. Each challenge is unique in its own, and how to overcome them is always different.”

Crystal went on to tell us that their biggest accomplishment has been finding the courage to open another location.

What’s Next for Therapeutix Mind & Body Inc.

Small businesses can be a lot of work, and we wanted to know what motivates Crystal and her team at Therapeutix Mind & Body Inc. to serve their clients day in and day out. When we asked Crystal what’s most rewarding about what they do, she said:

“I love being a part of an amazing community. I have learned so much about myself. You cant be successful without a team behind you. You can’t do it yourself, and I have realized just how much you need others and their support.”

Crystal added:

“We love helping people.”

We were excited to learn about what comes next for this award-winning photographer, so we asked Crystal what their goals are for the next year. She told us:

“I would like to see our team grow together, for the culture to be tighter and for them to support/learn from one another. We aim to contribute more to the community and continue to grow and be a blessing.”

As the owner of a second-time award-winning business, Crystal has a lot of knowledge to share. When we asked what advice she has for the many new business owners out there who are just starting out, she said:

“Take the leap. Take the first step, and see what happens. It could change your life in more ways than one.”

Crystal ended our conversation by giving a shoutout to Blake, her husband, the vice president of the company and her “rock,” and said:

“I couldn’t do it without him.”

Congratulations to Crystal and the team at Therapeutix Mind & Body Inc. for a being Top Rated Local award winner for the second year in a row.

We highly recommend Therapeutix Mind & Body Inc.! Visit their website today.

Utah’s Top Rated Local® Barber Shops Award Winner: Black Cat Barber Company

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Black Cat Barber Company is a 2019 award winner for barber shops in Utah!

If you’re looking for a barber shop that offers great haircuts and an environment that will make you feel like family, look no further than Black Cat Barber Company in Tooele.

Black Cat Barber Company has received more than 125 reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five barber shops in all of Utah!

Here’s just one of their many five-star reviews:

“Kevin was awesome. His was the best haircut I have ever received. I will also say [that they have a] really awesome staff and [provided me with the] best service I have ever received. I wish my hair would grow faster so I could [go] back already.” – Michael P.

Not Your Average Barber Shop

We wanted to learn all about Black Cat Barber Company and its impressive online reputation, so we took a few minutes to talk with the owner, Kevin Clement.

The first question we had for Kevin was what is it that sets Black Cat Barber Company apart from their competition in Utah. Here’s Kevin’s response:

“It’s not just a haircut; it’s an experience that you’ll get each and every time. We don’t deviate… We’re consistent with our service every time, and that’s why we retain such a high customer return ratio. We custom cut everyone’s hair to the shape of their head. …That’s pretty much why we do what we do — so that we can keep capitalizing, growing and priding ourselves on being the best around. And we intend to only get better.”

Kevin went on to say:

“We’re just a small shop with a lot of local guys here. A lot of us are, by society’s norms, all tattooed up and look rough and tumble. But we’re just a bunch of honest guys making an honest living. We just love what we do. When you love what you do, you never work…”

We also wanted to know what their mission is at Black Cat Barber Company and how they work to make the world a better place. Here’s what Kevin had to say:

“My personal motto has always been to treat others as you want to be treated and always take care of your community. Treat your community as if they were your own, because at the end of the day, likes on Facebook, Instagram and social media aren’t what pay our bills. It’s the clients themselves who come in who pay our bills. My mission statement is that every client that comes in is an audition. We’re auditioning to be their barber.”

Building Success Through Honesty and Good Service

Kevin attributes Black Cat Barber Company’s strong online reputation to their commitment to always being honest, providing good service and being good people. He also told us that they’ve built up their online reputation by using multiple platforms, as well as by asking their clients for reviews and stressing the importance of reviews for their business.

Outside of building a powerful online reputation, Black Cat Barber Company has gotten their name out there by handing out flyers, as well as through Facebook ads, Instagram ads and their website. And once they learned about Top Rated Local after their neighbor won a 2018 award for employment agencies, Kevin started pushing his clients to use it as well:

“The more online reputation you can have, be it Yelp, Google, Facebook or Top Rated Local, it’s only going to better off for you in the long run.”

There are so many business owners out there looking to build the kind of online reputation Black Cat Barber Company has. Here’s Kevin’s expert advice for them:

“Don’t get lost in the online aspect of it. Take the time to get out and do the groundwork. Shake hands and meet people in the public as well. Really, really hone in on that word of mouth as well. That’s a big one especially for anybody that’s trying to grow a strong reputation. I tell a lot of clients, ‘If you can’t tip us and if you feel obligated to tip us, just leave us a review. That, to us, is just as good as a tip because that will pay dividends to us, tenfold over the years.’ We’re not pushing them but asking and emphasizing the importance… Just let people know how much it helps us, and they will feel compelled, especially if they like you. They want to help you, and if you stress to them the importance of helping you by leaving reviews, nine times out of 10, it’s easy. They’ll always want to help out and leave a good review.”

Congratulations to the team at Black Cat Barber Company for being a 2019 Top Rated Local award winner, and thank you so much, Kevin, for taking the time to speak with us!

We highly recommend Black Cat Barber Company in Tooele. Visit their website today!

Utah’s Top Rated Local® Carpet Cleaners Award Winner: Cleaner Carpets & Surfaces

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Cleaner Carpets & Surfaces is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaning company that will get your carpets looking and smelling like new, look no further than this award-winning company!

Cleaner Carpets & Surfaces has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Utah!

Here’s just one of their many five-star reviews:

“I loved the service from these guys. They were friendly and got the pet spots completely out of my carpet. My carpet is pretty plush, and they were able to make it look like new. I will be calling them again!!”

It is because of excellent reviews like this that Cleaner Carpets & Surfaces is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaning Company

We were excited to learn all about Cleaner Carpets & Surfaces and how they have gotten where they are today, so we sat down with the owner, Jake Ockey.

The first thing we wanted to know was what it is that makes Cleaner Carpets & Surfaces stand apart from its competitors. Jake told us:

“What makes us different is the way we handle things when things do go wrong. Of course, we show up on time and are courteous, professional, and honor our quote, but what really sets us apart is our desire to help a customer when things go wrong, as they occasionally do. We strive to address the problem and address it quickly, so we inconvenience the customer as little as possible.”

Building Success By Taking Care of Their Customers

Cleaner Carpets & Surfaces has earned a fantastic reputation, so we asked Jake how they have managed to grow their business and get such great reviews. He said that they are very focused on reputation management, so they always ask for feedback and always follow up in the rare event that a customer leaves them anything less than a five-star rating to see how they can make it right.

In addition to building the kind of online reputation that any small business would envy, Cleaner Carpets & Surfaces has spread the word about who they are and what they do by taking care of the customers they have. Jake said that they focus on client retention and repeat business more than they do on getting new customers. By keeping current customers happy, they can rely on referrals and positive reviews to attract new business.

Cleaner Carpets & Surfaces has also found ways to give back to the community by donating to local high school sports teams through a scholarship and by doing pro bono work for the Ronald McDonald House.

There are many businesses out there that are looking to build as impressive a reputation as Cleaner Carpets & Surfaces has managed to. We asked if Jake could share any expert advice with these companies. Here’s what he had to say:

“Starting a new business is hard work. Make sure you are committed to putting in the time and effort.”

Congratulations to Cleaner Carpets & Surfaces for being a 2019 Top Rated Local award winner, and special thanks to Jake for taking the time to speak with us!

Utah’s Top Rated Local® Award Winner: Valley House Inn

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Valley House Inn is an award winner in 2019.

If you are looking for a weekend getaway or are just in need of extreme comfort or romantic relaxation away from home, look no further than this award-winning company!

Valley House Inn has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.87 stars, earning them an impressive Rating Score™ of 98.74 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses in Utah!

Here’s just one of their many five-star reviews:

“If I could rate this place more than five stars, I would! First off, Rachel is the kindest lady and the sweetest host. The breakfasts she made for my friend and me were out of this world! I felt like a princess staying there because of the number of times Rachel went above and beyond for us during our stay. She pays attention to even the little details, and it shows! Second off, the Valley House is absolutely beautiful, inside and out. I felt like I was on the Titanic, but on land! I definitely recommend walking down the street to see the beautiful view of the mountains and lake, then lighting a fire out in the backyard. This was incredibly relaxing, and I can’t wait to go back!” – M.M.

It is because of excellent reviews like this that Valley House Inn is now able to call themselves a Top Rated Local award winner!

Not Your Average Bed and Breakfast

We were excited to learn all about Valley House Inn and how they have gotten where they are today, so we sat down with the owner, Rachel Dalby.

The first thing we wanted to know was what it is that makes Valley House Inn stand apart from its competitors.

We asked Rachel about the Valley House Inn business mission and how they work to make the world a better place, and she told us:

“This is reflected in the little things we implement in our daily practices, including contributing to the local community by supporting local farmers and businesses, the certified humane animal products we serve on our breakfast menu, and implementing only green practices throughout the company. We stand by our personal belief systems through the products we use and the services we provide!”

Building Success With Excellent Customer Service

Valley House Inn has earned a fantastic reputation, so we asked Rachel how they have managed to grow their business and get such incredible reviews. She told us about the effort they put into creating personalized experiences for each of their guests. She said:

“We simply provide excellent, personalized service on a daily basis for each unique guest. We reach out to every guest ahead of time to find out their reason for travel, and then we can personalize each and every experience. An anniversary suite would have rose petals and candles in the room; while a birthday getaway would have a custom cake and balloons. Every guest and each situation receives our most personalized attention!”

There are many businesses out there that are looking to build as impressive a reputation as Valley House Inn has managed to. We asked if Rachel could share any expert advice with these companies. Here’s what she had to say:

“It just comes down to customer service. I advise being consistent in what you offer and go above and beyond the expectations and the norm. Focus on the individual instead of the masses.”

Congratulations to Valley House Inn for being a 2019 Top Rated Local award winner, and special thanks to Rachel for taking the time to speak with us!