Author: Top Rated Local

Wisconsin’s Top Rated Local® Physical Therapists Award Winner: Fox Valley Physical Therapy & Wellness Clinic

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Top Rated Local® is pleased to announce that Fox Valley Physical Therapy & Wellness Clinic is an award winner for physical therapists in 2019!

If you are looking for a physical therapist that will work hard to help you feel better and get back to life as usual as soon as possible, look no further than this award-winning company!

Fox Valley Physical Therapy & Wellness Clinic has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.78 stars, earning them an impressive Rating Score™ of 93.78 and a 2019 Top Rated Local award for ranking among the top 10 physical therapists in Wisconsin!

Here’s just one of their many five-star reviews:

“They are the best. No one else could help my frozen shoulder. I also found the pool workout most helpful to start out, then, hands-on was good too.” -Bonnie Y.

It is because of enthusiastic reviews like this that Fox Valley Physical Therapy & Wellness Clinic is now able to call themselves a Top Rated Local award winner!

Not Your Average Physical Therapist

We were excited to learn all about how Fox Valley Physical Therapy & Wellness Clinic has been able to build such an exemplary reputation, so we sat down with their IT and marketing manager, Justin Sobojinski.

The first thing we wanted to know was what it is that makes Fox Valley Physical Therapy & Wellness Clinic stand apart from their competitors. In Justin’s words, “We make sure to treat the patient as a whole, we will treat an injury but try to find the root of the problem.”

Building Success Through Service

According to Justin, Fox Valley Physical Therapy & Wellness Clinic’s secret to success is the high quality of service they provide. As for marketing, they focus on organic traffic through social media and word of mouth.

There are many businesses out there that are looking to build as remarkable a reputation as Fox Valley Physical Therapy & Wellness Clinic has managed to. We asked if Justin could share any expert advice with these companies. Here’s what he had to say:

“Do the right thing for the customer and that will help your reputation, your reputation is what people will see online.”

Congratulations to Fox Valley Physical Therapy & Wellness Clinic for being a 2019 Top Rated Local award winner, and special thanks to Justin for taking the time to speak with us! Check out their website here!

Georgia’s Top Rated Local® Photographers Award Winner: Ritchie White Photography

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Top Rated Local® is pleased to announce that Ritchie White Photography is an award winner for photographers in 2019!

If you are looking for a photographer that will truly capture your most special moments, look no further than this award-winning company!

Ritchie White Photography has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 97.14 and a 2019 Top Rated Local award for ranking among the top 10 photographers in Georgia!

Here’s just one of their many five-star reviews:

“My experience with Ritchie White was great. I carefully selected Ritchie to be the photographer that would capture my daughter’s true qualities and features. He said he would capture Katelin as herself, and from what I’ve seen so far, he did just that. He has been professional and yet fun at the same time. She enjoyed both her shoots, and she felt beautiful throughout the sessions. I reviewed many photographs in this area, and he has proven to be the best. He has true talent and passion for his work. Thank you, Ritchie, for capturing my existence in visual photos, a gift I will treasure forever.” -Denise G.

It is because of impressive reviews like this that Ritchie White Photography is now able to call themselves a Top Rated Local award winner!

Not Your Average Photographer

We were excited to learn all about how Ritchie White Photography has been able to build such a phenomenal reputation, so we sat down with Ritchie himself.

The first thing we wanted to know was what it is that makes Ritchie White Photography stand apart from their competitors. In Ritchie’s words, “I’ve done this full time for 14 years. I teach photography and lighting and do this commercially.”

When asked about his business’ mission, Ritchie said, “I want to provide quality to each customer and create a high-end experience.”

Building Success Through Word of Mouth

According to Ritchie, his secret to success lies in word of mouth and referrals, as well as Facebook and Instagram.

There are many businesses out there that are looking to build as fabulous a reputation as Ritchie White Photography has managed to. We asked if Ritchie could share any expert advice with these companies. Here’s what he had to say:

“Set your prices, and charge what you’re worth; create your value!”

Congratulations to Ritchie White Photography for being a 2019 Top Rated Local award winner, and special thanks to Ritchie for taking the time to speak with us! Check out their website here!

Georgia’s Top Rated Local® Nail Salons Award Winner: Athens Nails

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Top Rated Local® is pleased to announce that Athens Nails is an award winner for nail salons in 2019!

If you are looking for a nail salon that will give you a set that shines, look no further than this award-winning company!

Athens Nails has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.69 stars, earning them an impressive Rating Score™ of 92.94 and a 2019 Top Rated Local award for ranking among the top 10 nail salons in Georgia!

Here’s just one of their many five-star reviews:

“I come here very frequently and am always pleased with the results! They take great care of students and provide high-quality services. I damaged a nail once and they fixed it (new acrylic and everything) without a charge. All of my friends from school come here as well and we all really enjoy it here.” -Karina P.

It is because of enthusiastic reviews like this that Athens Nails is now able to call themselves a Top Rated Local award winner!

Not Your Average Nail Salon

We were excited to learn all about how Athens Nails has been able to build such a remarkable reputation, so we sat down with the assistant manager, Joseph Lee.

The first thing we wanted to know was what it is that makes Athens Nails stand apart from their competitors. In Joseph’s words, “We have top quality products and services and create a comforting place to just relax no stress.”

When asked about the Athens Nails mission, Joseph said, “Our business mission is to provide top service for our customers, and to promote local services and business. We love contributing to the community we work in. We enjoy customers leaving feeling more relaxed and more beautiful then when they first came in.”

Building Success Through Service

Of course, we couldn’t let Joseph go without finding out Athens Nails’ secret to success. “We provide great service to the customer, and always make sure they are satisfied. We enjoy getting feedback because it allows us to handle the situation if they are not satisfied. We moved all our stuff to in-house.”

When it comes to marketing, Athens Nails focuses on promotions at the nearby university, rewards cards, and online advertising.

There are many businesses out there that are looking to build as fantastic a reputation as Athens Nails has managed to. We asked if Joseph could share any expert advice with these companies. Here’s what he had to say:

“Building a relationship with their customers, build that relationship so that people are more connected, leverage social media/online presence. Customers feel more in tune with you and like they know you already if they connect online.”

Congratulations to Athens Nails for being a 2019 Top Rated Local award winner, and special thanks to Joseph for taking the time to speak with us! Check out their website here!

Maryland’s Top Rated Local® Locksmiths Award Winner: Advanced Security Safe and Lock

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Top Rated Local® is pleased to announce that Advanced Security Safe and Lock is an award winner for locksmiths in 2019!

If you are looking for a locksmith that will work quickly and carefully to meet your needs, look no further than this award-winning company!

Advanced Security Safe and Lock has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.86 stars, earning them an outstanding Rating Score™ of 98.64 and a 2019 Top Rated Local award for ranking not only among the top three locksmiths in Maryland, but among the top 100 businesses in the state altogether!

Here’s just one of their many five-star reviews:

“These guys really helped me out of a jam! They did the job quickly and gave me a great price for changing all the locks on my vehicle!! They were quick to get the job done, did quality work on my vehicle, and kept me posted on the status of my vehicle. They finished the job in perfect time so I had my car for Thanksgiving…” -Lindsay D.

It is because of stellar reviews like this that Advanced Security Safe and Lock is now able to call themselves a Top Rated Local award winner!

Not Your Average Locksmith

We were excited to learn all about how Advanced Security Safe and Lock has been able to build such an extraordinary reputation, so we sat down with the manager, Kahurram.

The first thing we wanted to know was what it is that makes Advanced Security Safe and Lock stand apart from their competitors. In Kahurram’s words, “The quality of our service and how it is provided really set us apart. We are honest with timing, and our technicians are very experienced.”

When asked about the Advanced Security Safe and Lock mission, Kahurram said, “We take pride in making sure we are the go-to locksmith in the DC area.”

Building Success Through SEO

When it comes to marketing, Kahurram says a few of the Advanced Security Safe and Lock vehicles are wrapped, and beyond that, they rely on SEO (search engine optimization).
There are many businesses out there that are looking to build as remarkable a reputation as Advanced Security Safe and Lock has managed to. We asked if Kahurram could share any expert advice with these companies. Here’s what he had to say:

“Be honest and upfront with your customers.”

Congratulations to Advanced Security Safe and Lock for being a 2019 Top Rated Local award winner, and special thanks to Kahurram for taking the time to speak with us! Check out their website here!

Delaware’s Top Rated Local® HVAC / Heating & AC Companies Award Winner: Above & Beyond Heating and Air Conditioning

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Top Rated Local® is pleased to announce that Above & Beyond Heating and Air Conditioning is an award winner for HVAC companies in 2019!

If you are looking for an HVAC company that will make sure your building is safe and comfortable, look no further than this award-winning company!

Above & Beyond Heating and Air Conditioning has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an exemplary Rating Score™ of 95.53 and a 2019 Top Rated Local award for ranking among the top 10 HVAC companies in Delaware!

Here’s just one of their many five-star reviews:

“My experience with Above and Beyond was great [from] start to finish. My request for a quote was done in a timely manner and was scheduled right away after acceptance. The workman showed up right on time, even called me and let me know when they would be there. The job was done professionally and in the amount of time they told me. The workmen were courteous and cleaned up when they [were] done. I would recommend Above & Beyond for all your Heating and Air Conditioning needs.” -Kevin O.

It is because of fantastic reviews like this that Above & Beyond Heating and Air Conditioning is now able to call themselves a Top Rated Local award winner!

Not Your Average HVAC Company

We were excited to learn all about how Above & Beyond Heating and Air Conditioning has been able to build such an excellent reputation, so we sat down with the owner, GL.

The first thing we wanted to know was what it is that makes Above & Beyond Heating and Air Conditioning stand apart from their competitors. In GL’s words, “We are honest and answer the phones. A lot of companies don’t even answer the phone!”

When asked about his business’ mission, GL said, “We want to provide the best customer service and be the best HVAC company on the coast!”

Building Success Through Service

According to GL, the secret to his business’ success is simply excellent customer service. When it comes to marketing, Above & Beyond Heating and Air Conditioning focuses on word of mouth and online presence.

There are many businesses out there that are looking to build as fabulous a reputation as Above & Beyond Heating and Air Conditioning has managed to. We asked if GL could share any expert advice with these companies. Here’s what he had to say:

“If you say you are going to do something, do it! Communicate well with your customers. Put the customer first. You can’t make money without customers.”

Congratulations to Above & Beyond Heating and Air Conditioning for being a 2019 Top Rated Local award winner, and special thanks to GL for taking the time to speak with us! Check out their website here!

Maryland’s Top Rated Local® Carpet Cleaners Award Winner: Express Dry Carpet Cleaning

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Top Rated Local® is pleased to announce that Express Dry Carpet Cleaning is an award winner for carpet cleaners in 2019!

If you are looking for a carpet cleaner that will make your carpets look like new, look no further than this award-winning company!

Express Dry Carpet Cleaning has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.75 stars, earning them an exemplary Rating Score™ of 97.52 and a 2019 Top Rated Local award for ranking as the number one carpet cleaner in Maryland!

Here’s just one of their many five-star reviews:

“We’ve used these guys twice to clean our couch. They’re great. Both times they arrived on time and were extremely professional, and their work is great. Our couch looks brand new when they’re done. I wholeheartedly recommend them to anyone with carpet and upholstery cleaning needs.” -Sean H.

It is because of tremendous reviews like this that Express Dry Carpet Cleaning is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaner

We were excited to learn all about how Express Dry Carpet Cleaning has been able to build such a terrific reputation, so we sat down with the lead technician, Nadil Sageer.

The first thing we wanted to know was what it is that makes Express Dry Carpet Cleaning stand apart from their competitors. In Nadil’s words, “Our process is what sets us apart. We don’t saturate the carpets with a lot of water, we remove as many of the stains as we possibly can, we show up on time, and we give every job 100%. We put our prices on our website so that everything is really clear to our customers.”

Building Success Through Customer Relationships

According to Nadil, the Express Dry Carpet Cleaning secret to success comes down to their relationships with their customers. “When we talk to our customers we are as open and comprehensive as possible. We walk them through the entire process from pricing to how long things will dry, so that there aren’t any surprises. There are never any hidden costs to what we do, unlike a lot of our competitors, so our customers appreciate our honesty,” he said.

When it comes to marketing, Express Dry Carpet Cleaning focuses on word of mouth and referrals.

There are many businesses out there that are looking to build as phenomenal a reputation as Express Dry Carpet Cleaning has managed to. We asked if Nadil could share any expert advice with these companies. Here’s what he had to say:

“Do a good job, don’t hide costs, give every job 100 percent and guarantee your work. Treat the carpet like your own the carpet!”

Congratulations to Express Dry Carpet Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Nadil for taking the time to speak with us! Check out their website here!

Georgia’s Top Rated Local® Therapists & Psychiatrists Award Winner: Dr. David B. Adams

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Top Rated Local® is pleased to announce that Dr. David B. Adams is an award winner for therapists in 2019!

If you are looking for a therapist that will truly give you the excellent standard of care you deserve, look no further than this award-winning company!

Dr. David B. Adams has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.83 stars, earning them an incredible Rating Score™ of 96.27 and a 2019 Top Rated Local award for ranking as the number one therapist in Georgia!

Here’s just one of his many five-star reviews:

“I have been seeing Dr. Adams for many years. He has always been kind, honest, and at times, very funny. His knowledge and experience are top notch. His staff is helpful and kind. His office is comfortable and welcoming. He has helped me understand myself better and work through some tough times. When times are easier, we discuss practical family and work situations. He always provides helpful insight in good times and bad. I don’t know where I’d be without him! I cannot recommend him strongly enough.”

It is because of rave reviews like this that Dr. David B. Adams is now able to call himself a Top Rated Local award winner!

Not Your Average Therapist

We were excited to learn all about how Dr. David B. Adams has been able to build such an exemplary reputation, so we sat down with Dr. Adams himself.

The first thing we wanted to know was what it is that makes Dr. David B. Adams stand apart from his competitors. In Dr. Adams’s words, “In reality, the practice has always sold itself by its very presence in Atlanta, its 34-year longevity, and the volume of referring medical practices, largely surgeons, medical schools, and hospitals. Being located int Atlanta’s well-known ‘pill-hill’ places Atlanta Medical Psychology in direct contact with three hospitals, mass transit, as well as an available pharmacy within the building. The Medical Quarters is a privately owned, upscale setting, and that is likely is a great contributor. It also houses numerous healthcare practices.”

When asked about his mission, Dr. Adams said, “The practice is a traditional psychodiagnostic and psychotherapeutic clinical entity. It is for those specifically seeking formal psychotherapy. To date, greater than 7,000 patients have been seen. The practice is limited to disorders and conditions, which I have studied and continue to study. I do not accept into the practice all patients who apply. Currently, I accept less than 20 percent of those who apply online, and quite often, there is a lengthy waiting list for prospective patients. The practice responds within hours to the online application.”

Building Success Through Time

We couldn’t let Dr. Adams go without finding out his secret to success. “A unique reputation will build itself over time.. It resonates with patients who want a specialist, and specialist-seeking is on the rise,” he said.

Dr. Adams has also had recognition by the American Psychological Association and Academies of practice.

There are many businesses out there that are looking to build as fantastic a reputation as Dr. David B. Adams has managed to. We asked if Dr. Adams could share any expert advice with these companies. Here’s what he had to say:

“It is important to have a specific and unique patient focus. Do not attempt to be a generalist and treat all patient populations or all disorders and conditions. Know your specific skill set, and function within it. Have competence that extends beyond simply being licensed in your field. Obtain special and specific recognition from entities that represent the top of your field. Such organizations are very selective, and patients are increasingly aware of the importance of board certification and sub-specialization.”

Congratulations to Dr. David B. Adams for being a 2019 Top Rated Local award winner, and special thanks to Dr. Adams for taking the time to speak with us! Check out their website here!

Facebook Recommendations, Reviews, & Ratings – This is How They Help Your Business

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Facebook is the social media platform with the most structured business review feature.  Here’s how it works, with tips on how you can use recommendations to boost your reputation and grow your business.

Business and product reviews are some of the most popular content for internet shoppers.  Product reviews on Amazon have a huge impact on sales; studies show a product with just one review is 65% more likely to be purchased than a product with no reviews.

Reputation management case studies show that just adding the Top Rated Local® badge to a website increases conversions.

And on Facebook, the most influential content on a business page usually isn’t the latest post featuring an inspirational quote or cat meme.  It’s customer reviews.

If your business has a Facebook business page (and it should), it’s essential to activate the reviews feature and encourage customers to recommend you.

Recommendations and reviews on Facebook are straightforward, making it easy for customers to leave them.  Here are some important considerations and tips.

No-Star Ratings

In 2018 Facebook modified the review platform by removing the 1-5 star rating.  They replaced it with just a yes/no recommendation:

The reason Facebook made this change reveals an important consideration with reviews.

In short, Facebook concluded that a 5-star, or 1-star or any star in-between review with (at best) a vague text comment wasn’t creating the most authentic or useful content.

With the yes/no recommendation, they felt people would include more content to justify their opinion, including a detailed text review or images.

They also added tags so you can easily comment on certain aspects of the service:

They still do give businesses an overall rating (out of 5), which also takes into accounts older star reviews:

With the recommendations feature, it’s likely Facebook will phase out or replace this, although they’ll probably have some type of score that gives people a quick snapshot of the businesses reputation without having to sift through all the reviews.

Facebook is also seeking to get review content to show into newsfeeds so if people are asking for recommendations review content will appear:

As with all reviews, the best way to get positive reviews on Facebook is to earn them. The quality of your service is the overriding factor.

If you are having a problem with the authenticity of your reviews, you can send a report via the app.

Keep an eye on your reviews and respond to ones that are really good or that require your intervention. Use the report feature if you get unfair on inappropriate reviews.

Reputation management is vital to the health of local businesses, but many business owners find they don’t have the time or expertise to ensure their fine, real-world work is reflected in their digital reviews.  Online reviews are not always fair, and just a few poor reviews can wreak havoc on a business’ growth.  Top Rated Local® and offers reputation management services that help business online reviews shine with strong recommendations and 5-star ratings.

Speak for free with a reputation management consultant to learn more about our reputation management services. 

Arkansas’ Top Rated Local® Pest Control Companies Award Winner: Alder Pest Control

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Top Rated Local® is pleased to announce that Alder Pest Control is a 2019 award winner for pest control companies in Arkansas!

Nobody wants to be in a situation where they need to call a pest control company, but at one point or another, you will likely need to. That’s where award-winning pest control company, Alder Pest Control, can help.

Alder Pest Control has received dozens of reviews across three verified sites with an average rating of 5.00 stars, earning them a phenomenal Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top 10 pest control companies in all of Arkansas!

Here’s just one of their many five-star reviews:

“So glad we chose Alder for our pest control needs. Jared was kind and knowledgeable and very easy to talk to about our concerns. He was very flexible and accommodated us on a time to meet after work hours to service the house. Jared was very personable and will work with anyone on their specific needs they’re looking for or wanting for their home! We will be using Alder again.” – Rachel F

Not Your Average Pest Control Company

We wanted to learn all about Alder Pest Control and the tremendous online reputation they’ve built, so we took a few minutes to talk with Jared Alder, owner of Alder Pest Control.

The first question we had for Jared was what is it that sets Alder Pest Control apart from other pest control companies in Arkansas. Jared shared with us that he strives to give a more personal touch on every job. He believes that this helps to better communication with the client, and fulfill their needs directly.

We also wanted to know how Alder Pest Control makes the world a better place. Jared explained that, typically, pests are the number one fear in the world. Customers see him as Superman killing their fears. Jared also contacts local businesses around the area to see how he can help to make the community safer.

Building Success Friendliness and Hard Work

When we asked Jared about Alder Pest Control’s secret to such a strong online reputation, he spoke of the importance of being personable, friendly, and accommodating. He says that if you work hard and do a great job for people, a great reputation will follow.

Outside of building a powerful online reputation, Alder Pest Control has gotten their name out there by utilizing social media and social media ads and word of mouth.

 

There are so many business owners out there looking to build the kind of online reputation and brand recognition that Alder Pest Control has. Here’s Jared’s expert advice for them:

“Treat someone’s house like it is yours. Speak to people like they are family. Treat people with respect and honesty.”

Congratulations to the team at Alder Pest Control for being named 2019 Top Rated Local award winner, and thank you so much, Jared, for taking the time to speak with us!

We highly recommend Alder Pest Control in Arkansas. Visit their website today!

Arkansas’ Top Rated Local® Flooring Contractors Award Winner: WoodGuys

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Top Rated Local® is pleased to announce that WoodGuys is a 2019 award winner for flooring contractors in Arkansas!

If you’re in the market for new hardwood flooring in Arkansas, look no further than WoodGuys. Specializing in all things hardwood, wood-like waterproof flooring, and engineered hardwood, WoodGuys is the local expert.

WoodGuys has received dozens of reviews on two verified sites with an average rating of 5.00 stars, earning them a phenomenal Rating Score™ of 92.00 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Arkansas!

Here’s just one of their many five-star reviews:

“We are the lucky recipients of a WoodGuys floor. They did a beautiful job and we love our floor! They use quality materials and were great at helping us decide on the right wood, stain, and finish. The installation was much faster than I expected. Overall, it was a great experience and a professional job. I highly recommend them!” – Stacy J

Not Your Average Flooring Contractor

We wanted to learn all about WoodGuys and the tremendous online reputation they’ve built, so we took a few minutes to talk with David Bird, owner of WoodGuys.

The first question we had for David was what is it that sets WoodGuys apart from other flooring contractors in Arkansas. David shared with us that it is their very detailed process that they follow that really sets them apart. They educate their customers on the products to ensure that they are choosing the best floor for their specific situation.

We also wanted to know what WoodGuys’ mission is, to which David told us that they always strive to educate their customers and allow them to make their own decisions without pushing any product or service on them.

Building Success Through Reputation Management and Digital Marketing

When we asked David about WoodGuys’ secret to such a strong online reputation, he spoke of the importance of asking for reviews, and using digital marketing to be able to track what is working and what is not.

Outside of building a powerful online reputation, WoodGuys has gotten their name out there by utilizing billboards and radio advertising.

There are so many business owners out there looking to build the kind of online reputation and brand recognition that WoodGuys has. Here’s David’s expert advice for them:

“Marketing always pays off, don’t skimp on it. Focus on obtaining google reviews, write blogs and articles, and make sure your website is up to par.”

Congratulations to the team at WoodGuys for being named 2019 Top Rated Local award winner, and thank you so much, David, for taking the time to speak with us!

We highly recommend WoodGuys in Arkansas. Visit their website today!